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Reviews of Super 8 by Wyndham Oroville

2 out of 5
Super 8 by Wyndham Oroville
1470 Feather River Blvd, Oroville, CA

Reviews

6.6
Rating 10 - Excellent. 165 out of 782 reviews" "
Rating 8 - Good. 225 out of 782 reviews" "
Rating 6 - Okay. 150 out of 782 reviews" "
Rating 4 - Poor. 98 out of 782 reviews" "
Rating 2 - Terrible. 144 out of 782 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities
For the cost, you’re getting a fantastic deal
Stayed 2 nights in May 2024

10/10 Excellent

Above Board Construction & Roofing, Redding

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We used this hotel while working in the area and the staff is wonderful!
Stayed 2 nights in May 2024

6/10 Okay

Charles

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property is passed its best days. Facility is older but they keep it clean. Room at check-in was clean but there were no bath towels in the room. I think this was a problem in several rooms. Either they were short of towels or they hadn't got them all washed from the previous day. Breakfast was included but some of the items were not working. The room phone didn't work and the hair drier was not working either.
Stayed 2 nights in May 2024

2/10 Terrible

William

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We checked in and the front desk lady was nice through out our whole stay. They gave us a room right next to the front desk which was room #108. When we walked in the room, it was freezing, smelt dirty and looked like it was in the middle of a remodel. We had to ask for a bath tub plug which the front desk lady was helpful with. Then we went to lay down and one of the beds didn't have any pillow cases on the pillows and one of the pillows had a blood stain. So we had to bother the lady again and ask for clean linens. Then our room was freezing upon walking in and we couldn't get the heater to turn on. Had to bug the front desk lady again and she had to change the batteries in the remote then go find another one. The heater is mounted on the wall and the cords were sticking out of the side of it. And to top it all off, there were a few bugs flying around all night. We definitely will not be back to stay at this hotel. You could just see the room wasnt very well cleaned and had a bad smell to it and it wasnt very inviting. It was as almost like they just wanted to make some extra money off an unfinished room so they put a few towels in there and called it a day. We did ask the front desk lady for a new room and she just looked at us like we were a little crazy. We were also up late because we could hear everyone walk in the front door and check in and the staff slams doors through out the night. I just hope other people don't waste their money on a hotel like this.
Stayed 1 night in May 2024

2/10 Terrible

Cecilly

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Good building. Appears recently refinished; nothing special. Near freeway and feather river, but not walking distance to food. Noisy parking lot. Very simple breakfast.
Stayed 1 night in Apr 2024

10/10 Excellent

Cecilly

Stayed 4 nights in Apr 2024

8/10 Good

Rita

Stayed 3 nights in Apr 2024

8/10 Good

Shoua Pao

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good, thank you so much
Stayed 3 nights in Apr 2024

8/10 Good

Joshua

Liked: Staff & service
Stayed 4 nights in Apr 2024

2/10 Terrible

Keven

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Scary hotel nasty rooms
Stayed 2 nights in Apr 2024

8/10 Good

Evangelina

Stayed 1 night in Mar 2024

4/10 Poor

Alisia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Employees were smoking right by the front door of the hotel. There were trash bags full of clothes or garbage by the entrance. After returning to the hotel yesterday evening (2nd night), card didn't work anymore. Went to front desk and the manager was very unprofessional. She asked me why I had given a bad check in review on Expedia right in front of the other staff. It made me feel very uncomfortable.
Stayed 2 nights in Mar 2024

8/10 Good

Farm

Liked: Staff & service, property conditions & facilities
Entrance was nice and hot coffee was available at the front entrance
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant and clean
Stayed 6 nights in Feb 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable & friendly hotel staff.
Stayed 1 night in Jan 2024

6/10 Okay

Thomas

Travelled with family
Liked: Staff & service
The location is fine. I don't feel safe. I see many homeless walk by.
Stayed 1 night in Jan 2024

10/10 Excellent

Nicholas

Stayed 1 night in Jan 2024

4/10 Poor

Emmanuel

Stayed 1 night in Jan 2024
Response from Super8 Team on 29 Jan 2024
Dear Guest,We really sorry to hear, we couldnt meet your expectation for this stay. we will try our best to give the best service in future, we really appreciate your time for feedback.

2/10 Terrible

Jeremy

Disliked: Cleanliness, staff & service, property conditions & facilities
State of this place almost 2 months was never offered to have a maid clean my room change my bedding anything. Clean the room myself as long as we can get a vacuum after asking for days in a row or a broom or anything else that should be easily accessible to someone who is cleaning your room for you instead of making your maids do their job and clean it for us ridiculous do not stay at this place it is a waste of your time and money
Stayed 1 night in Dec 2023

2/10 Terrible

Jeremy

Disliked: Cleanliness, staff & service, property conditions & facilities
Junkies tried to break into my room with my wife and young son in there.when I came back the next day to talk to manager a rude made came up and told us don't feed the cats it's my own fault.last I checked the maid didn't run the hotel.and how unprofessional to let your maid treat your paying customers.Meth,hookers , dog poop on the floors, horrible smelling rooms that are run down and dirty when you check in.customers beware this place
Stayed 1 night in Jan 2024
Response from Super8 Team on 26 Jan 2024
Dear Guest,While we understand your concern, we take guest complain seriously and make sure to verify what the truth behind it.As we verified your concern with the hotel and got to know, the reason you were asked to leave as your were doing Marijuana in the room with kid staying the rooms next to you. The same was also verified in the surviellience footage were several warning were given not to repeat the same. Also it was verified your pet was left loose and was barging in other guest balcony for poop. The same was testified by the guest. We would really appreciate not to spread false information.

2/10 Terrible

Jeremy

Disliked: Cleanliness, staff & service, property conditions & facilities
Do not give the lady at the front desk of Indian descent your card she will write down your number and charge it at will when she thinks it's okay patrons beware
Stayed 1 night in Jan 2024

2/10 Terrible

Jennifer

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This was possibly the worst hotel I’ve ever been to. Wyndham should be ashamed to have its name on this place. The entire place (including the lobby) reeked of marijuana. The elevator is ancient and has colored tape over all the buttons. My room was dirty and had furniture a thrift store wouldn’t accept. The mini frig in my room (that I didn’t dare even look in) made a ton of noise. There were holes in my sheets and stains on the mattress. The hair dryer didn’t work. The bathroom had unsightly repairs. The peep hole on the door had something gross stuck in it. Everything was worn, dirty, and falling apart. The children running up and down the hallways at 11:30 at night wasn’t great either.
Stayed 1 night in Jan 2024
Response from Super8 Management team on 19 Jan 2024
Dear Guest,We are really sorry for the inconvenience caused to recent stay, but we would want to thank you for your valuable time for giving us the opportunity to improve our service. We have noted down each detail on your concern and will make sure to do better in future.Hoping to see you again, as would we really want to make sure you have better experience with us in future..

4/10 Poor

C

Stayed 1 night in Jan 2024
Response from Super8 Team on 25 Jan 2024
Dear Guest, we really sorry for not meeting your expectation for your stay with us, your feedback is really important, we will try our best for better service in future.Thankyou for your time, hope to see you again

4/10 Poor

Simon

Business traveller, Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Needs improvement
Wasnt as bad as people claimed. However 1 room key for 2 people was weird as i had to work late. No extra towels. All the buttons on the elevator inside and out were broken and held by tape. Security was minimal i walked in at 2 am door wasnt locked and no one was in sight. Very minimal breakfast items.
Stayed 1 night in Dec 2023
Response from Super8 Management team on 19 Jan 2024
HI Simon,Thank you for feedback, sorry about late response. Your time for feedback is important to us for better improvement. We have noted down all your concerns and trained the team accordingly for better performance in future.Hope to meet your expectations for your next stay

8/10 Good

Juana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Super8 Team on 25 Jan 2024
Dear Guest,Thankyou for time to leave feedback for us, it really means a lot. See you soon for your next stay with us

2/10 Terrible

Christopher

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
The second worst hotel in Oroville.
I have stayed at several hotels in this area during visits over the years, and this one ranks as the second worst out of seven. Of note, the night front desk staff were amazing, and is the primary reason this isnt the worst hotel instead. Pros: coffee available at the lobby almost any time. Night front desk staff were great. Breakfast choices were acceptable. The heater worked. Cons: the first room I was issued was pretty dirty. It was past midnight so i was just going to deal with it until a saw a mouse run across the desk and onto my luggage. The second room i was issued was cleaner, but had exposed electrical wires dangling from the ceiling where the smoke detector was supposed to be, and the smoke detector was left on the toilet. Tile grout was missing, likes were broken and left adrift, and the heater control panel faceplate was ripped off. I was seldom at the hotel so individually my concern was only about safety and sanitation over functionality. I had put in the hotels(dot)com app that i wanted to extend my stay by one night which i did at the property, however i didnt get the same rate, and was charged more than the app's advertised price. The day front desk person didnt know what to do with that problem and said the best she could do wasnt going to match the price. Overall, i dont recommend staying here.
Stayed 6 nights in Nov 2023

10/10 Excellent

Georjean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

6/10 Okay

Crystal

Liked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Jennifer

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has been one of the best hotels I've stayed in, the staff make it a pleasant, and overall great place to stay. Very professional, comfortable and friendly hotel.
Stayed 5 nights in Nov 2023
Response from Super8 Team on 25 Jan 2024
Dear Guest,Thankyou for your valuable feedback, this will only motivate Super8 Team to do our best. Really appreciate your time

10/10 Excellent

Jennifer

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel on Feather River Blvd. Compared to the 5 other hotels, Super 8 has the best breakfast & friendly staff, very clean and pet friendly.
Stayed 3 nights in Nov 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a wonderful stay!
Stayed 4 nights in Nov 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, friendly atmosphere, great overall hotel stay.
Stayed 3 nights in Nov 2023

10/10 Excellent

Jennifer

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional, friendly staff, clean comfortable room, very well maintained hotel.
Stayed 2 nights in Nov 2023

2/10 Terrible

Sukhdeep

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Worst motel I ever seen. Ripped & stained bed sheets. No floor covering on balcony. Even some light bulbs were off.
Stayed 1 night in Nov 2023

8/10 Good

John, Meadow Vista

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have used this location in the past.
Stayed 2 nights in Nov 2023

2/10 Terrible

Inderjot

Disliked: Cleanliness, staff & service, property conditions & facilities
i booked room for just one night and they charged me 4 times when i checked my account and when i called them to refund me they just disconnected my call
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice & quite
Stayed 2 nights in Oct 2023

4/10 Poor

FRED

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
THE MOTEL NEEDS WORK! STAFF ARE TRYING, BUT NOT ABLE TO KEEP UP WITH THEMAINTENANCE. MY WIFE GOT STUCK IN THE BATHROOM FOR 30 MINUTES WHEN THE DOOR LATCH FELL LOSE. FINALLY TWO STAFF MEMBERS WERE ABLE TO OPEN THE DOOR. OTHER LESS SERIOUS THINGS: HOT TUBE WAS COLD, COFFEE MAKER DIDN'T WORK, BATHROOM LACKING SOAP AND DRAIN PLUGS.
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Never again
I never write reviews unless it’s extreme…. Smoke detector out of batteries and beeped loud all night, called front desk to report and no answer, sink clogged, bathroom vent super loud and sounded raspy like going to break…. Had a room on the 3rd floor, was able to smell marijuana trough our open window the next morning??!
Stayed 1 night in Oct 2023

10/10 Excellent

Ileia

Stayed 1 night in Sep 2023

8/10 Good

Bryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It seemed like there were some homeless coming in and out when they could get away with it, but they seemed harmless
Stayed 1 night in Oct 2023

8/10 Good

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice price quite and friendly staff
Stayed 1 night in Sep 2023

6/10 Okay

Tracy

The pool and hot tub has been shut down for a month or more ..remote was missing 1 battery the best thing about the hotel is the comfortable beds thats it
Stayed 2 nights in Sep 2023
Response from General Manager on 29 Sept 2023
Dear Tracy,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

2/10 Terrible

Dena

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very dirty. There was no smoke alarm, just bare wires hanging from the ceiling. The towel bar in the bathroom was laying on the floor. There was no plug in the bathtub so you could not take a bath. The faucet in the tub leaked badly so you listened to running water constantly. At 7 am there was nothing left in the breakfast room because homeless people were in and out taking food.
Stayed 3 nights in Sep 2023
Response from General Manager on 29 Sept 2023
Dear Dena,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
I always stay here when I’m in this town. It’s always been a nice quiet place.
Stayed 1 night in Sep 2023
Response from General Manager on 19 Sept 2023
Dear Janet,Thank you for staying with us at Super 8 by Wyndham Oroville and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 Excellent

maria

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from General Manager on 15 Sept 2023
Dear Maria,We are delighted that you decided to stay with us at Super 8 by Wyndham Oroville during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

6/10 Okay

Kassandra

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service
I stayed one night and the staff were extremely helpful. It was nice and quiet. I’m so glad I got to bring my dog! Overall it was a nice stay
Response from General Manager on 13 Sept 2023
Dear Kassandra,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

6/10 Okay

Dawn

Travelled with partner
Disliked: Amenities, property conditions & facilities
Homeless people hanging out and sleeping outside, and many of the other guests coming in and out looked sketchy. Felt unsafe. Smelled like marijauana in the halls. The breakfast room had old equipment that was broken and left in place while they had work around. Looks like they try real hard to keep the place clean, but it was shabby. Quiet. Polite front desk. Not many better options in Orville except for the casinos.
Stayed 1 night in Sep 2023
Response from General Manager on 12 Sept 2023
Dear Dawn,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager