Dear Daisy,Your experience does not meet our standards, and we deeply regret any inconvenience or discomfort caused. We take your feedback seriously and will address these issues promptly to ensure a better experience for our guests in the future. Please know that we are committed to providing a clean and comfortable environment, and we apologize for falling short during your stay. Extended Stay Ormond Beach Management

Dear Robert,We're glad to hear that Tom provided you with great customer service! We take pride in our team's dedication to ensuring a positive experience for our guests. Thank you for recognizing Tom's efforts, and we hope to welcome you back again soon!Extended Stay Ormond Beach Management

Dear George,I'm truly sorry to hear about the conditions you experienced during your stay. The issues you described are not up to our standard of cleanliness and guest satisfaction, and we sincerely apologize for the discomfort and inconvenience this caused you. We take your feedback very seriously and will immediately address the mildew smell, maintenance concerns, and lack of essential supplies with our housekeeping and maintenance teams to ensure this does not happen again.We are committed to providing our guests with a comfortable and enjoyable experience, and we hope to have the opportunity to prove this to you in the future. Extended Stay Ormond Beach Management

Dear R,We apologize for the inconveniences you experienced during your stay. Providing a comfortable and clean environment is our priority, and we regret if we fell short of your expectations in some areas. Your feedback regarding the lack of towels, cleanliness of the floor, and other issues is concerning, and we will address these promptly to ensure a better experience for our guests in the future. We appreciate your understanding and patience, and we're glad to hear that the hotel clerks were polite during your stay. Thank you for bringing these matters to our attention, and we hope to have the opportunity to improve and provide you with a more satisfactory experience in the future.Extended Stay Ormond Beach Management

Dear Roberto,Thank you for taking the time to leave a rating about your stay. We would appreciate any additional feedback you may have about your visit. Our team strives to provide excellent service, and we would love to give you a better stay on your next trip.Extended Stay Ormond Beach Management

Dear Shadae,We deeply regret the dissatisfaction you experienced during your stay. Your comfort is important to us, and we apologize for the inconvenience with the amenities and noise disturbances. Your concerns will be addressed with our team to ensure better communication and prompt resolution of issues. We appreciate your feedback and hope to have the opportunity to improve your experience in the future.Extended Stay Ormond Beach Management

Dear Shadae,We're sorry to hear about the multiple issues you encountered during your stay. Providing a comfortable and welcoming experience for our guests is our top priority, and we regret that we fell short of meeting your expectations in several areas. Your feedback regarding the presence of smokers and homeless individuals, discrepancies between online images and the actual property, issues with room amenities, cleanliness concerns, and difficulties with the deposit and room assignment process is deeply concerning. We take your feedback seriously and will address each of these issues with our team to ensure immediate improvements are made. Please accept our sincerest apologies for the discomfort and inconvenience you experienced during your stay. If there's anything further we can do to address your concerns or make amends, please don't hesitate to contact us directly. We appreciate your honesty and hope for the opportunity to regain your trust in the future.Extended Stay Ormond Beach Management

Dear Robert,Thank you for a Perfect Score Rating on your stay at Extended Stay Ormond Beach.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit.Extended Stay Ormond Beach Management

Dear Ryan,Thank you for the review. We apologize for any inconvenience you faced while staying at our hotel. We would love to know about your experience to ensure it doesn't happen again. Thanks for visiting Extended Stay Ormond Beach.Extended Stay Ormond Beach Management

Dear Mathew,Thank you for taking the time to leave a rating about your stay. We would appreciate any additional feedback you may have about your visit. Our team strives to provide excellent service, and we would love to give you a better stay on your next trip.Extended Stay Ormond Beach Management

Dear Leigh,We sincerely apologize for the inconvenience you experienced. Your comfort is our priority, and we regret that we fell short of your expectations. Because you booked through a third-party site, you will need to get in contact with them in regards to a refund. We value your feedback and hope to welcome you for a flawless stay in the future.Extended Stay Ormond Beach Management

Dear James,I'm genuinely sorry to hear about your disappointing experience during your stay. Your feedback is deeply concerning, and we take it very seriously. Cleanliness and guest satisfaction are our top priorities, and it's unacceptable that we fell short of meeting your expectations. Please know that we are investigating this matter thoroughly and taking immediate steps to address your issues. Regarding your deposit, we understand your frustration and assure you that we are urgently looking into this matter to resolve it as soon as possible. Your concerns have been noted, and we are committed to improving our services and ensuring that incidents like these will not happen again. We apologize for any inconvenience caused and appreciate your patience and understanding. If there's anything else we can do to assist you or if you would like to discuss this matter further, please don't hesitate to contact us directly.Extended Stay Ormond Beach Management

Dear Lisa,We're thrilled to hear that you had an excellent stay with us! We aim to provide exceptional experiences for our guests and are delighted you enjoyed your time at our hotel. Thank you for your kind words, and we look forward to welcoming you back for another fantastic stay in the future! If there's anything else we can assist you with, please don't hesitate to let us know.Extended Stay Ormond Beach Management

Dear Dan,We completely understand your dissatisfaction and apologize for the negative experience you had during your stay. Your comfort and satisfaction are of utmost importance to us, and we regret that we failed to meet your expectations. We're committed to addressing the issues you encountered and making improvements to ensure a better experience for all our guests in the future. Thank you for bringing your concerns to our attention.Extended Stay Ormond Beach Management

Dear Jodi,We sincerely apologize for the series of inconveniences you faced during your stay. It's unacceptable that you encountered issues with the check-in process, room amenities, cleanliness, and comfort. Your feedback is incredibly valuable to us, and we will address these issues with urgency to ensure they do not recur. We understand your frustration and regret that we were unable to provide a satisfactory experience. Please know that your concerns will be addressed promptly. Thank you for bringing this to our attention.Extended Stay Ormond Beach Management

Dear Rachel,We're sincerely sorry to hear about your experience. It's completely unacceptable for you to encounter cockroaches during your stay. This falls far below our standards of cleanliness and hygiene. Your feedback is crucial, and we'll take immediate action to address this issue and ensure it doesn't happen again. Please accept our sincerest apologies for the inconvenience caused. We'll work diligently to make things right.Extended Stay Ormond Beach Management

Dear Robert,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you in Extended Stay Ormond Beach many more times.Extended Stay Ormond Beach Management

Dear Robert,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Extended Stay Ormond Beach. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Extended Stay Ormond Beach hotel soon!Extended Stay Ormond Beach Management

Dear Vernon,We deeply apologize for the unacceptable experience you had during your stay. Your concerns regarding the lack of curtains, insufficient towels, and presence of bugs are troubling and not up to our standards. We take your feedback seriously and are addressing these issues with our housekeeping and management teams. Regarding the additional charge at check-out, we're investigating this matter urgently and will refund you promptly. Thank you for bringing this to our attention.Extended Stay Ormond Beach Management

Dear Breanna,We deeply apologize for your unpleasant experience. Ensuring a clean and comfortable environment is our utmost priority. Immediate action has been taken to address the issues you've mentioned, including maintenance and cleanliness protocols. We appreciate your feedback and will strive to improve to ensure all guests have a satisfactory stay.Extended Stay Ormond Beach Management

Dear Tony,We're deeply sorry to hear that your experience fell short of expectations. Please accept our sincerest apologies for any inconvenience or dissatisfaction you encountered. We take your feedback seriously and will investigate this matter thoroughly to ensure it doesn't happen again. Your comfort and satisfaction are our top priorities, and we hope for the opportunity to regain your trust in the future.Extended Stay Ormond Beach Management

Dear James,We apologize for any inconvenience you experienced upon arrival. Our team strives to accommodate all our guests to the best of our ability, and we regret that we were unable to provide you with a room during your visit. We understand your frustration and assure you that we take your feedback seriously. We will review our reservation system and procedures to ensure that similar situations do not occur in the future. If you have any further concerns or would like to discuss your experience in more detail, please feel free to contact our management team. Thank you for bringing this matter to our attention.Extended Stay Ormond Beach Management

Dear Dezray,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Extended Stay Ormond Beach. We are pleased that your experience left a positive impression of our hotel. We welcome you back to our Extended Stay Ormond Beach hotel soon!Extended Stay Ormond Beach Management

Dear Eric,We're genuinely sorry to hear about your experience, and we completely understand your frustration and disappointment.  This is certainly not the experience we want any of our guests to have.  Please accept our sincerest apologies for the inconvenience and discomfort you experienced upon arrival.  We take matters like this very seriously and will immediately investigate the situation to ensure it doesn't happen again. We appreciate your understanding and patience as we work to make things right. If there's anything else we can do to rectify the situation or assist you further, please don't hesitate to contact us directly.Extended Stay Ormond Beach Management

Dear Sonia,We're sorry to hear about your check-in challenges and overall experience. Your feedback is invaluable, and we'll address these issues with our team to ensure smoother processes and better service in the future. We're glad Pedro was able to assist you, and we apologize for any inconvenience caused by the situation. Rest assured, we'll work to improve the quality of our services and ensure that future stays meet your expectations. Please let us know if there's anything else we can do to make it right. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay.Extended Stay Ormond Beach Management

Dear Shawn,We deeply apologize for the distressing experience you encountered during your brief stay. Ensuring the safety and comfort of our guests is our utmost priority, and we take your concerns seriously. We will immediately address the issues you've highlighted, including the lack of supervision for children, inappropriate behavior from other guests, and maintenance issues in the room. Your feedback helps us improve, and we will take swift action to prevent such incidents from recurring. We understand your decision to leave and will promptly process your refund. Please accept our sincere apologies once again.Extended Stay Ormond Beach Management

Dear Rob,I am sorry to hear that you didn't enjoy your time during your stay with us in Extended Stay Ormond Beach. We aim to deliver 100% guest satisfaction, but it's apparent in your case that we fell short. Please accept my sincere apologies that we did not exceed your expectations. I wish you would have alerted our staff about the issues you experienced. They would have gladly looked into it and resolved it. I hope you give us another chance to earn your loyalty.Extended Stay Ormond Beach Management

Dear Daniel,We apologize for any inconvenience caused. Our team is committed to maintaining high standards and ensuring guest comfort. We appreciate your feedback and will work diligently to address any issues with our facilities. Please feel free to contact us directly so we can discuss your concerns further and improve your experience.Extended Stay Ormond Beach Management

Dear Megan,We deeply apologize for the multitude of issues you encountered during your stay. Your experience is unacceptable and does not reflect our standards. We take your feedback seriously and will address each concern promptly to ensure such incidents are not repeated. Your comfort and satisfaction are our top priorities, and we're committed to regaining your trust. Thank you for bringing these matters to our attention.Extended Stay Ormond Beach Management

Dear Alfred,We deeply apologize for any confusion regarding our name. We strive to maintain the highest standards across all our properties. Your feedback regarding the condition and facilities is concerning and will be addressed as soon as possible. We're committed to upholding our brand's reputation and ensuring every guest has a comfortable stay. Thank you for bringing these issues to our attention.Extended Stay Ormond Beach Management

Dear Jessica,We're deeply sorry for the distress caused by your stay. Your experience does not reflect our standards. Immediate action will be taken to address the mold issue and ensure accurate representation of our property. Your safety and comfort are our top priorities, and we're committed to rectifying this situation. Please accept our sincerest apologies, and we hope to have the opportunity to regain your trust in the future.Extended Stay Ormond Beach Management

Dear Nakiesha,We're genuinely sorry for the disappointment you experienced during your visit. Ensuring the safety and comfort of our guests is paramount, and we're disheartened to learn of your concerns. We'll address the issues promptly, including enhancing security measures and improving facilities. Your feedback is invaluable, and we're committed to regaining your trust. Please consider giving us another chance to provide a more positive experience.Extended Stay Ormond Beach Management

Dear Eduardo,We're deeply sorry for the inconvenience and frustration you experienced upon arrival. This is certainly not the level of service we aim to provide. We understand your disappointment, especially after making a non-refundable reservation. We'll investigate this matter further to ensure it doesn't happen again in the future. Please accept our sincere apologies, and we'd like to make this right for you. If you could provide us with your contact information, we'll reach out to discuss how we can best resolve this situation.Extended Stay Ormond Beach Management

Dear Guest,We sincerely apologize for the confusion regarding your booking and the inconvenience it caused. We understand your disappointment and frustration with the situation. We'll review our booking process to prevent such errors in the future. Although your reservation was non-refundable, we'd like to extend our apologies and offer assistance with any future bookings. Your feedback is valuable, and we hope to regain your trust in our services.Extended Stay Ormond Beach Management

Dear Christian,We sincerely apologize for the unacceptable experience you encountered during your stay. Rest assured, we take your feedback seriously and are implementing immediate measures to address cleanliness issues, AC maintenance, and room conditions. Your comfort and satisfaction are our top priorities, and we invite you to contact our management team directly to discuss your concerns further. We strive to regain your trust and provide a superior experience.Extended Stay Ormond Beach Management

Dear Victor,Thank you for sharing your feedback.  We apologize for any inconvenience caused by the condition of our property.  Please be assured that we take all feedback seriously and are actively working to address any maintenance issues to improve our guests' experience.  Regarding the deposit for damages, it's a standard procedure to ensure the upkeep of our facilities.  We value your input and hope to have the opportunity to exceed your expectations on a future visit.  If there are any specific concerns you'd like to discuss further, please don't hesitate to contact our management team directly. Thank you for your understanding.Extended Stay Ormond Beach Management

Dear George,Thank you for bringing this to our attention.  We apologize for the issues you experienced during your stay.  We take the safety and comfort of our guests very seriously and will address the concerns you mentioned.  We appreciate your feedback and hope you will give us another chance to provide you with a better experience in the future.Extended Stay Ormond Beach Management

Dear Neal,We apologize for the inconvenience you experienced during your stay.  We take your feedback seriously and will address the issues you mentioned with our team to ensure they are resolved promptly.  We strive to provide a comfortable and enjoyable stay for all our guests, and we regret that we fell short of your expectations.  We appreciate your understanding and hope to have the opportunity to welcome you back again in the future.Extended Stay Ormond Beach Management

Dear Gino,We're truly sorry to hear about your disappointing experience at our hotel.  Please accept our sincere apologies for falling short of your expectations.  We value your feedback and take it seriously as we continuously strive to improve our services and facilities. Our goal is to ensure all our guests have a comfortable and pleasant stay, and we regret that we did not meet that standard during your visit. Thank you for bringing this to our attention.Extended Stay Ormond Beach Management

Dear Jennifer,We sincerely apologize for the inconvenience you experienced during your stay. This falls short of the high standards we aim to uphold. Rest assured, we're taking immediate action to address these concerns and ensure a more pleasant experience for all our guests. Your feedback is invaluable, and we appreciate the opportunity to improve. Thank you for bringing these issues to our attention.Extended Stay Ormond Beach Management

Dear Monica,We deeply regret that your stay fell short of expectations. Guest satisfaction is our priority, and we're dedicated to promptly addressing and resolving all concerns. Your feedback is invaluable in helping us improve our services for future guests. Please accept our sincerest apologies for any inconvenience caused.Extended Stay Ormond Beach Management

Dear James,We sincerely apologize for the inconvenience you experienced during your stay. We're actively addressing the issues you've highlighted, including maintenance concerns and lighting improvements. We appreciate your feedback and will strive to ensure a more comfortable experience for all guests in the future. Please consider giving us another chance to exceed your expectations.Extended Stay Ormond Beach Management

Dear Jade,We apologize for the inconvenience you experienced during your stay. Your feedback is invaluable, and we're addressing the issues you raised promptly to ensure they're resolved for future guests. Please rest assured that this is not indicative of our usual standards, and we hope for the opportunity to welcome you back for a much-improved experienceExtended Stay Ormond Beach Management

Dear Tim,We sincerely apologize for the inconvenience you experienced upon arrival. This situation falls below our service standards, and we deeply regret any inconvenience caused. Our team is investigating this matter to prevent such occurrences in the future. Please contact our management at [hotel email/phone] so we can address this issue and ensure it is appropriately resolved.Extended Stay Ormond Beach Management

Dear Diane,We deeply apologize for the inconvenience you faced upon arrival. This situation is unacceptable, and we understand the frustration it caused. We are investigating the issue and will take immediate steps to prevent this from happening in the future. Your experience does not align with our standards, and we sincerely regret the impact on your stay. Please get in touch with our customer service team, and we will work to make things right for you.Extended Stay Ormond Beach Management

Dear William,We apologize for the subpar experience during your stay. Our team is addressing maintenance issues promptly to enhance the overall condition. We are also reinforcing security measures to ensure a comfortable environment. Your feedback is valuable, and we hope you consider giving us another opportunity to provide you with a more positive and enjoyable stay in the future.Extended Stay Ormond Beach Management

Dear David,Thank you for leaving us a rating of your stay with us at Extended Stay Ormond Beach. We work tirelessly to ensure our guests experience the best hospitality in Extended Stay Ormond Beach. We also wish you could elaborate on your experience, especially where we went wrong. We aim to provide a memorable stay, so your review helps us identify where we lack. We hope you enjoyed our amenities and hope that you choose us again on your next visit.Extended Stay Ormond Beach Management

Dear Antonea,I am sorry to hear that you didn't enjoy your time during your stay with us in Extended Stay Ormond Beach. We aim to deliver 100% guest satisfaction, but it's apparent in your case that we fell short. Please accept my sincere apologies that we did not exceed your expectations. I wish you would have alerted our staff about the issues you experienced. They would have gladly looked into it and resolved it. I hope you give us another chance to earn your loyalty.Extended Stay Ormond Beach Management

Dear Pedro,We sincerely apologize for the inconvenience you experienced during your stay. Overbooking does not reflect our standards, and we deeply regret the impact on your visit. We are investigating the issue to prevent future occurrences. Please get in touch with our customer service for a resolution, and we appreciate your understanding as we work to make amends for this unfortunate situation.Extended Stay Ormond Beach Management