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2/10 Terrible
Randal
Business traveller
10 May 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Room was disgusting. Found two roaches, carpet was sticky as I walked on it in socks. After housekeeping came, the same hairs that were on bathroom counter and floor were still there. Totally gross. Complained to front desk and got a new room, no roaches in this one but still pretty gross. Staff was very nice. Checked out day early bc of condition of property. Stay elsewhere!
Randal
Stayed 5 nights in May 2024
Response from Bryan H. on 12 May 2024
Thank you for your feedback and I apologize it wasn’t a pleasant stay. I will make sure to reach out to the proper departments about the issues brought to our attention so we can get them addressed.
6/10 Okay
Anthony
Travelled with partner
10 May 2024
Disliked: Amenities
Property felt unkempt
Anthony
Stayed 1 night in May 2024
Response from Bryan H. on 12 May 2024
Thank you for your feedback and I apologize the hotel didn’t meet your standards. Your feedback will be looked into to see where we can assist with the feedback given.
Icon park is literally across the street which is great! We rented scooters to get around and explore and it was perfect! Loved the hotel staff
Taryn
Stayed 1 night in Apr 2024
Response from Bryan H. on 2 May 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!
6/10 Okay
antonio
1 May 2024
fair
antonio
Stayed 1 night in Mar 2024
Response from Bryan H. on 2 May 2024
Thank you for your feedback and I apologize the hotel didn’t meet your standards. Your feedback will be looked into to see where we can assist with the feedback given.
The hotel was clean and safe. The only two things i didn't like the breakfast was just ok. The only thing is missing from breakfast was no meat; sausage, beacon. The second thing one of the elevators was not working so it was only one elevator for the whole building.
Alicia
Stayed 1 night in Apr 2024
Response from Bryan H. on 2 May 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!
Me encanto, muy buena atención, tuvimos incovenientes con la aplicación de booking y me ayudaron a resolverlo muy rápido, totalmente recomendable, muy amplio y limpio el hotel.
GLORIA
Stayed 1 night in Apr 2024
Response from Bryan H. on 2 May 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!
8/10 Good
Sylviane
Travelled with partner
27 Apr 2024
Liked: Cleanliness, staff & service
The pool area needs attention. The lounge chairs look old, the jacuzzi needs to be cleaned, repainted.
The hotel is a bit old, but the rooms are spacious, beds are very comfortable, lots of soft pillows.
Sylviane
Stayed 1 night in Apr 2024
Response from Bryan H. on 28 Apr 2024
Thank you for your feedback and I apologize the hotel didn’t meet your standards. Your feedback will be looked into to see where we can assist with the feedback given.
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!
8/10 Good
Marcel
Business traveller
26 Apr 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property is dated and need some renovations Elevator, pool area)
Marcel
Stayed 3 nights in Apr 2024
Response from Bryan H. on 27 Apr 2024
Thank you for your feedback and I apologize the hotel didn’t meet your standards. Your feedback will be looked into to see where we can assist with the feedback given.
Loved, this property . In safe and quiet . Right off international drive . It was also need an amusement area (eye of Orlando I believe) but it was on the quiet side of area. Loved the hotel cleanliness and price .Breakfast was also good , plenty of options.
Kendra
Stayed 2 nights in Aug 2023
Response from Bryan H. on 25 Apr 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!
8/10 Good
ELOUISE
22 Apr 2024
ELOUISE
Stayed 1 night in Apr 2024
Response from Bryan H. on 12 May 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!
4/10 Poor
Sandra
19 Apr 2024
Sandra
Stayed 2 nights in Apr 2024
Response from Bryan H. on 9 May 2024
Thank you for your feedback and I apologize the hotel didn’t meet your standards. Your feedback will be looked into to see where we can assist with the feedback given.
Horrible experience- the staff of the hotel I was booked with was incompetent and unable to correct the error in the reservation- poor customer service and a total lack of communication and cooperation between Expedia and La Quinta- will never attempt to stay at La Quinta Orlando again and will avoid by all mean a booking thru Expedia - you are both horrible.!!
Igor
Stayed 1 night in Apr 2024
Response from Bryan H. on 20 Apr 2024
Thank you for your feedback and I apologize it wasn’t a pleasant stay. I will make sure to reach out to the proper departments about the issues brought to our attention so we can get them addressed.
8/10 Good
Javier
18 Apr 2024
Javier
Stayed 1 night in Apr 2024
Response from Bryan H. on 9 May 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!
10/10 Excellent
Kim
17 Apr 2024
Liked: Cleanliness, staff & service
Clean room, nice breakfast
Kim
Stayed 1 night in Apr 2024
Response from Bryan H. on 18 Apr 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!
4/10 Poor
Khadene
Travelled with family and small children
17 Apr 2024
Disliked: Amenities
We found a roach in the room and did ask for them to switch they did with an upgrade,Not a bad place to stay but it’s not your typical 4/5 star stay the breakfast is ok but not a lot of option after two day you’ll definitely get tired of the food , and also there a lot of things to do in the area
Khadene
Stayed 3 nights in Apr 2024
Response from Bryan H. on 18 Apr 2024
Thank you for your feedback and I apologize it wasn’t a pleasant stay. I will make sure to reach out to the proper departments about the issues brought to our attention so we can get them addressed.
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!
6/10 Okay
Stacy
Travelled with family, Business traveller
15 Apr 2024
Liked: Staff & service
No refrigerator
Stacy
Stayed 7 nights in Jan 2024
Response from Bryan H. on 18 Apr 2024
Thank you for your feedback and I apologize the hotel didn’t meet your standards. Your feedback will be looked into to see where we can assist with the feedback given.
Very friendly staff. Place was clean and welcoming after a long flight.
Jennifer
Stayed 1 night in Apr 2024
Response from Bryan H. on 18 Apr 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!
8/10 Good
Forrest, Semmes
Travelled with family
15 Apr 2024
Liked: Staff & service, amenities
There was a small roach that crawled across the desk/table.
Room is outdated.
Staff was nice.
Right beside an ‘amusement park’ and it’s loud at night.
Forrest
Stayed 1 night in Apr 2024
Response from Bryan H. on 18 Apr 2024
Thank you for your feedback and I apologize it wasn’t a pleasant stay. I will make sure to reach out to the proper departments about the issues brought to our attention so we can get them addressed.
10/10 Excellent
Andrei
13 Apr 2024
Andrei
Stayed 1 night in Apr 2024
Response from Bryan H. on 18 Apr 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!
Property condition is good, the staff was very friendly, the location was excellent. Excellent excellent. This property is right next-door to the shopping and dining and activities complex called icon Park with the giant Ferris wheel. Also walkable to puppy golf, and hundreds of dining options. Easy freeway access Yet quiet property
Michael
Stayed 1 night in Apr 2024
Response from Bryan H. on 18 Apr 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!
8/10 Good
Jose, Tamarac
8 Apr 2024
Liked: Amenities
Ok
Jose
Stayed 2 nights in Mar 2024
Response from Bryan H. on 18 Apr 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!
6/10 Okay
Michael
Travelled with family
7 Apr 2024
Liked: Staff & service
Disliked: Amenities
It is not as clean, and the property is worn down.
Michael
Stayed 2 nights in Apr 2024
Response from Bryan H. on 8 Apr 2024
Thank you for your feedback and I apologize it wasn’t a pleasant stay. I will make sure to reach out to the proper departments about the issues brought to our attention so we can get them addressed.