Ratings based on 2,761 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
85% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-Jun-2015
rooms were clean and comfotable.the noise from other rooms(balconies) was pretty bad.kept us awake on more than one night.I would have to say the most unsatisfactory thing was the in hotel restaurant.they were ALWAYS understaffed...in the evening.the staff was not rude or anything..they just didnt have enough help.
5 out of 5
Recommended
for Everyone
by A verified traveller from Louisville, Ky

Great hotel! Great price and close to Disney parks

Posted 21-Jun-2015
The room was great, clean and comfy. When checking in the staff was very friendly and room service always did great when bringing extra coffee and towels when we needed it. Loved how the hotel shuttles run often to all theme parks. Pool was nice, not very crowded considering the hotel was so big. The only negative I have is the staff from the restaurants downstairs on site. They were all rude. We went to eat at the traders grill one evening and the lady tried seating us in a dirty table, when we asked her to clean it, she snapped back and said "I know!" So, we got up and left. A lot of nice restaurants near the hotel within 5 minutes. I would definitely recommend those instead. Would stay here again. We enjoyed it.
5 out of 5
Recommended
for Everyone
by A verified traveller from Saint louis

Great Experience

Posted 20-Jun-2015
Hotel was great ,clean staff was friendly they let me change rooms to one with a balcony.
Comment from Hotel Management
21-Jun-2015 by SH, Hotel Management
Thank you for letting us know you enjoyed your recent stay. We are glad it was a good one and we hope to see you again soon! Best Regards, Shyla H Guest Ambassador
5 out of 5
Recommended
for Families
by A verified traveller from Tampa, FL

Free Shuttle

Posted 17-Jun-2015
Pros: Free shuttle
Location: Prime location for the Disney World traveler
This hotel is on the grounds of Walt Disney World and includes free shuttle service to the theme parks and to Downtown Disney. It has anything the Disney patron might need including the availability to buy tickets and to receive information about show times.
Comment from Hotel Management
21-Jun-2015 by sh, Hotel Management
Thank you for providing feedback from your recent stay with us. We are glad it was a good one and we hope to see you again soon! Best Regards, Shyla H Guest Ambassador
4 out of 5
Recommended
for Couples
by A verified traveller from Westlake, Ohio

Great Disney views

Posted 15-Jun-2015
Pros: Close to Downtown Disney/Disney Springs, clean, nice and great Disney fireworks views
Cons: If we could have gotten early check-in, that's about it. Great place for couples.
Location: Downtown Disney, Croosroads shopping, restaurants and very close to the Disney Parks, especially Epcot, our favorite
Very nice accomodations, terrific Disney parks fireworks views !!
Comment from Hotel Management
21-Jun-2015 by sh, Hotel Management
Thank you for letting us know you enjoyed your recent stay with us. We are glad it was a good one and we look forward to seeing you again on your next visit to the Disney area! Best Regards, Shyla H Guest Ambassador
4 out of 5
Recommended
for Everyone
by A verified traveller from St. Pete, FL

Nice hotel close to Downtown Disney w/ free parkng

Posted 14-Jun-2015
Cons: Rooms could use a little refurbishing but still OK for the time being. A bigger inside breakfast table would be nice.
Location: Downtown Disney
Nice hotel close to Downtown Disney w/ secure, free self-parking. Spacious rooms and nice amenities. Easy access from I-4 and within walking distance to shopping areas.
Comment from Hotel Management
21-Jun-2015 by sh, Hotel Management
Thank you for letting us know you enjoyed your recent stay. We are glad it was a good one and we hope to see you again soon! Best Regards, Shyla H Guest Ambassador
5 out of 5
Recommended
for Everyone
by A verified traveller from Nanuet, NY

nice hotel if planning to visit Disney land

Posted 11-Jun-2015
Free bus service to Disneyland theme parks is very convenient. Snack bar, gift shops are nice. Service very slow at the restaurant. Rooms are clean and large with refrigerator and lockers.
Comment from Hotel Management
21-Jun-2015 by sh, Hotel Management
Thank you for letting us know about your recent stay with us. We appreciate your nice comments about our hotel. We are glad you had a good stay and we hope to see you again soon! Best Regards, Shyla H Guest Ambassador
4 out of 5
Recommended
for Families
by A verified traveller

Good choice when visiting Disney

Posted 11-Jun-2015
The bed and pillows were very comfortable. The room was fine and the fridge was very helpful. The pool was a good size for kids to play in. The "welcome package/gift" is actually a sales pitch! Please be honest and direct! And, I know that a lot of hotels are charging "resort fees" to hide the actual cost of staying at the hotel. I find this practice disingenuous. On the positive side, this hotel did not charge as high a fee as other nearby hotels. We appreciated the free parking.
Comment from Hotel Management
21-Jun-2015 by sh, Hotel Management
Thank you for providing feedback from your recent stay with us. Every hotel on Disney property charges a resort fee and separate parking fee. Our hotel only charges a resort fee, which is listed on every website. It covers all the amenities at the hotel, such as parking, the shuttles to Disney, and access to Wi-Fi. We hope to see you on your next visit to the Disney area! Best Regards, Shyla H Guest Ambassador
4 out of 5
Recommended
for Everyone
by A verified traveller from sem

4 star

Posted 09-Jun-2015
It's our first trip to olando Florida, my experience we didn't really enjoyed our short vacation, but overall Expedia was the best.
Comment from Hotel Management
10-Jun-2015 by sh, Hotel Management
Thank you for letting us know about your recent stay with us. I apologize that you were not completely satisfied with your stay. I hope you will give us another opportunity to provide you with exceptional service. Best Regards, Shyla H Guest Service Ambassador
5 out of 5
Recommended
for Everyone
by A verified traveller from Fort Lauderdale, FL

Great value!!!

Posted 09-Jun-2015
We have stayed in MANY Disney area hotels, and this is easily the best value. Excellent location, stores in hotel, great rooms & helpful staff.
Comment from Hotel Management
10-Jun-2015 by sh, Hotel Management
Thank you for all your nice comments about our hotel and staff! We appreciate your feedback and hope to see you again soon. Best Regards, Shyla H Guest Service Ambassador