Ratings based on 1,815 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
81% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from illinois

Nice hotel to stay while In Disney.

Posted 29-Jul-2014
Large Rooms and comfy beds. Nice balcony of downtown. Bathroom is average. Refrigerator in room. Would definately stay here again.
1 out of 5
by A verified traveller from OCALA FL.

TOO MUCH NOISE IN HOTELBREESE WAYS

Posted 29-Jul-2014
Pros: THE STAFF WORKING THERE.
Cons: JUST SEPARATEING OLD FOLKS ROOMS AWAY FROM FAMILY WITH KIDS ROOMS.
Location: ALL WAS WELL EXCEPT TRAFFIC IS REAL BAD.
THERE WAS TO MUCH NOISE IN HOTEL FLOOR THE 4TH FLOOR. KIDS WERE SCREAMING AT NIGHT AT 10:30 AT NIGHT AND RUNNING AROUND. MY SUGGESTION IS TO SEPARATE FAMILY WITH KIDS TO DIFFERENT SIDE OF HOTEL. ME AND MY WIFE LOVE KIDS BUT WHEN IT IS TIME TO SLEEP, WE WANT TO SLEEP. WE ARE 65 AND 66 YEARS OLD.
3 out of 5
Recommended
for Everyone
by A verified traveller from Fort Myers

Great price by Disney

Posted 29-Jul-2014
We got a great price on this hotel and it was great deal for being close to disney and offering a shuttle. The shuttle was always late but I guess everything can't be perfect! Very spacious rooms and great views if you get a room on the higher floors.
5 out of 5
Recommended
for Everyone
by A verified traveller from wisconsin

nice rooms

Posted 28-Jul-2014
Pros: rooms were very big
Cons: get rid of the " trying to sell time shares"
Location: everything disney
this hotel was very nice. the rooms were very clean and big. the bed was very comfortable. they had shuttle service to any of the Disney parks but the wait was long. the only thing I did not like was at check in they said we had a welcome gift at the service desk but all they did was try to sell us time shares .I would avoid this. they did have private over night parking for ten dollars a night, we declined and parking was just fine. over all a good experience.
4 out of 5
Recommended
for Everyone
by A verified traveller from MI

Good hotel for the price

Posted 27-Jul-2014
Nothing major malfunctioned, shuttles were alright and the staff was helpful! Good value
Comment from Hotel Management
30-Jul-2014 by Mike, Hotel Management
Thank you for taking the time to offer feedback from your recent stay with us. We’re glad you had a good stay and hope to see you again soon. We appreciate your comments, and pay attention to what our guests have to say! Best Regards, Youssef B Front office manager
5 out of 5
Recommended
for Everyone
by A verified traveller from vero beach, fl

2nd stay..

Posted 27-Jul-2014
Convient location..went to typhoon lagoon . premium outlets..wet and wild all within min..comfy beds..nice warm water..clean..this was our 2nd stay..will be back
5 out of 5
Recommended
for Everyone
by A verified traveller

I would stay again.

Posted 26-Jul-2014
Staff was helpful and friendly. Hotel was clean. I would stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice affordable hotel close to parks and downtown

Posted 25-Jul-2014
Nice affordable hotel close to parks and downtown
3 out of 5
Recommended
for Everyone
by A verified traveller

A little out of the way.

Posted 24-Jul-2014
Does not offer a wide variety of in house dining options. Lack of in house shuttle makes it difficult to get around if you have no car. A/C had two speeds. Really cold or off. Great place to just sleep though
2 out of 5
by A verified traveller from woodbury, mn

Poor quality hotel

Posted 21-Jul-2014
There was no cold water in the faucet in the bathroom. Both were hot water only. They advertise a family special which is pizza and a movie in the hotel room on the back of the door and in the booklet yet they don't offer movies. TV only came in three channels and no pay view movies even though it's advertised. I was told transportation was provided to universal studios however that was false. They only provide to the Disney parks. As well as downtown disney but only from 6pm-3am. Also they advertised for discount disney tickets however they are the same price. Restaurants food was terrible and cold and poor service.
Comment from Hotel Management
27-Jul-2014 by Mike, Hotel Management
I appreciate you taking the time to let us know about your recent stay. We attempt to deliver a good stay at a fair price to all of our guests, but we obviously did not meet this goal with you and I apologize for that. We will use the things you mentioned as a training opportunity for the departments involved, in hopes of improving our hotel and staff for future guest stays. Best Regards, Youssef B Front office manager