Ratings based on 2,130 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
83% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom FL

Great location!

Posted 28-Nov-2014
Close to downtown Disney, but a little blander than expected. Not sure what the resort fees were about because they really didn't offer anything special. The rooms were bland. Not worth the price, a motel would've been better.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom West Palm Beach

Nice Hotel

Posted 27-Nov-2014
Pros: I loved everything, it was clean, large, smelled good and balcony
We really enjoyed the hotel, it was close to everything. I loved the bus service to Disney and the free parking.
4 out of 5
Recommended
for Everyone
by A verified traveller

Best time!

Posted 26-Nov-2014
Pros: what was there not to like? everything was class act
Cons: The rates could always be improved but who's counting $$
Location: Walt Disney World, Sea World, Universal, etc etc ..
We (my boyfriend and I) spent the night enjoying the room and each other's company over looking the balcony. on the 8th floor
3 out of 5
by A verified travellerfrom Lake Mary, Florida

An okay stay

Posted 24-Nov-2014
While I probably won't ever stay here again, I will say that this hotel has some perks. Their customer service is excellent, their beds are very comfortable and it's location is very close to a variety of eateries. However, unless you valet; parking is a nightmare. In addition, the room temperature must be controlled by hotel staff. So, if your room gets too cold or too hot, regardless of the time of day or night, you must call the front desk to send someone up to adjust it. Those two things were aggravating.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Ga

Ok for price and location

Posted 24-Nov-2014
This is a good hotel for location near Downtown Disney. We usually stay outside Disney before moving into our Disney resort. The hotel was clean. Elevators are slow and staff was a little less helpful than we're used to. But for price and shopping convenience, you can't beat it against other Downtown locations.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Baton Rouge La

Posted 24-Nov-2014
Cleaning staff was loud one day but everyone was nice. Hotel was clean.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Michigan

pleasant stay - good location

Posted 20-Nov-2014
this hotel was an east wealk to Downtown Disney amd a reasonable cab ride from the Disney Wide World of Sports (my desitination each day). staff was very helpful and the breakfast buffet was good and reasonable. I'd stay there again!
Comment from Hotel Management
21-Nov-2014 by Mike, Hotel Management
Thank you for letting us know you enjoyed your recent stay with us. We appreciate you taking the time, and hope to see you back soon! Best Regards, -Shyla H Guest Service Ambassador
5 out of 5
Recommended
for Everyone
by A verified travellerfrom uk

Good hotel near downtown disney

Posted 19-Nov-2014
Stayed at this hotel many times. All the staff are wonderful, nothing is too much trouble. The hotel is in walking distance to down town disney. There are buses to all disney parks, this saves at least $17 per day parking. Overall a very good priced hotel.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Calgary

More than adequate.

Posted 18-Nov-2014
Pros: While the entire experience at this hotel was pleasant, the staff were particularly good.
Cons: The building is showing its age in some places. It's not in bad condition, but there's scrapes and nicks.
Location: It's on Disneyworld property right next to Interstate 4. Short trips to Publix, Seaworld, and Universal.
Considerably cheaper than an official Disney resort, a half-hour free bus ride from any of the parks, clean, and with excellent staff. There's a Disney store in the lobby you can get park tickets at, and the front desk staff is both cheerful and talented. Even the cleaning crew smiled and said hello. The breakfast buffet seemed a bit expensive when I arrived, but after two days of paying for food in the parks the buffet proved to be an excellent deal.
Comment from Hotel Management
21-Nov-2014 by Mike, Hotel Management
Thank you for taking the time to review your recent stay with us. We appreciate all your nice comments, and we’re glad we were able to help make your stay a good one! We look forward to seeing you again soon. Best Regards, -Shyla H Guest Service Ambassador
1 out of 5
by A verified travellerfrom Ft. Lauderdale

Second rate Hotel in a NICE AREA

Posted 17-Nov-2014
Pros: It is Close to Disney Shops...
Cons: A complete Make-over of the Rooms....Fire the Front Desk Personal...and change the name to Hotel "6"
Location: Spend your money in the most inflated Prices anywhere in Florida!!!
If you are able to inspect your room and request which area you want this is a must.....If you need any info regarding area locations & Events "Good Luck".......I ask one of the Disney Rep counter staff what time Animal kingdom Closed...He had to look it up!!!.....People at the Front desk are more or less have the "Burn Out" look.....If you are looking to be greeted by a smiling face it will more than likely be from a "Thief" in the Lobby area...Think your car is secure on the lot...think again.