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Reviews of Villars Palace

5 out of 5
Villars Palace
Villars-sur-Ollon, Ollon, VD

Reviews

9.0

Wonderful

Rating 10 - Excellent. 7 out of 10 reviews" "
Rating 8 - Good. 2 out of 10 reviews" "
Rating 6 - Okay. 0 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 0 out of 10 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.0/10

Amenities

10/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The views are exceptional
Stayed 4 nights in Mar 2024
Response from The Direction on 26 Mar 2024
Dear Peter,Thank you for your excellent review! We’re thrilled your time with us was so amazing! We hope to be of your service again should your travels bring you back to Villars sur Ollon. Kind regards,Jean-Yves Blatt and the entire team of the Villars Palace

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities
great place
Stayed 6 nights in Feb 2024
Response from The Direction on 26 Mar 2024
Dear Mariana,We warmly thank you for your kind review and for taking the time to share your experience with us. It is our pleasure to read that you had a pleasant time during your visit at the Villars Palace!We do look forward to welcoming you back again for another stay soon.Kindest regards,Jean-Yves Blatt and the entire team of the Villars Palace

8/10 Good

Glynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to all those who work so diligently to make this an outstanding holiday experience. Staff are courteous, patient and positive - trained to find solutions rather than describe obstacles. Pierre in concierge is outstanding at this job, thank you. The food is simply outstanding. In pursuit of excellence I would personally encourage making the 'quiet relaxation area' next to the hammer - with loungers and a magnificent view- actually 'quiet and relaxing'. At the moment people chat away on their phones, to each other and review their facebook posts together. Please make it a no phone and silent zone. Also the restaurant is outstanding and merits one michelin star at least - but the area adjacent to the bar is far too noisy for this kind of dining experience. We cancelled our booking to secure an evening where we could be given a table further away from the very loud bar music. But overall a very high class experience and would highly recommend.
Stayed 6 nights in Jan 2024
Response from The Direction on 2 Feb 2024
Dear Glynn,Thank you for this stellar review!We are thrilled to hear that you had such a positive experience during your recent stay at our hotel. Rest assured that we took precious note of your constructive comments regarding the relaxation area and the restaurant as it will help us to ensure a better experience to our clients. We look forward to welcoming you back in the next future to create new memories to cherish. Kindest regards,Jean-Yves Blatt and the entire team of the Villars Palace

10/10 Excellent

Simon

Stayed 2 nights in Jan 2024

10/10 Excellent

Garrick R.A.

Stayed 1 night in Dec 2023

10/10 Excellent

Mariana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Aug 2023
Response from The Direction on 20 Sept 2023
Dear Mariana,We would like to thank you for sharing your beautiful experience with us.We look forward to the pleasure of hosting you again on future occasions.Kind regards.Egbert Buursink and the whole team of the Villars Alpine Resort

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
I went to drop off my kids at summer camp and the Hotel was just perfect. Staff were very accommodating they gave us an upgrade when we arrived and also shuttle service for anywhere in town. The breakfast was very good with a lot of options. The hotel has been recently updated so everything is new. The spa the pool area were great as well. I actually came a second time to pick up my kids from summer camp and the staff remembered me and my family. I would be staying here again!
Stayed 2 nights in Aug 2023
Response from The Direction on 20 Sept 2023
Dear Guest,A warm thank you for taking the time to review your stay with us. It is always encouraging to hear beautiful feedbacks and compliments. We are extremely delighted to know that your time with us was particularly enjoyable and look forward to the pleasure of hosting you again with your family in our beautiful property.Kindest regards,Egbert Buursink and the whole team of the Villars Alpine Resort

4/10 Poor

Herbert

Stayed 3 nights in Feb 2023

10/10 Excellent

jesus alberto

Stayed 1 night in Jan 2024