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Reviews of Fisherman's Point Resort

3 out of 5
Fisherman's Point Resort
Turtle River Road, Ocho Rios, Saint Ann

Reviews

5.8
Rating 10 - Excellent. 62 out of 433 reviews" "
Rating 8 - Good. 110 out of 433 reviews" "
Rating 6 - Okay. 90 out of 433 reviews" "
Rating 4 - Poor. 62 out of 433 reviews" "
Rating 2 - Terrible. 109 out of 433 reviews" "

6.4/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rhoan

Liked: Cleanliness, amenities, property conditions & facilities
It was quiet and peaceful Near to the Restaurants and shopping area I would use one word to described that place."PERFECT"
Stayed 7 nights in Apr 2024
Response from KC on 9 May 2024
Hi Rhoan,Thanks for your review. We are happy that you enjoyed your stay and look forward to hosting you again.

4/10 Poor

Ian

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Apartment is old, shower head is bad, roaches in apartment
Stayed 5 nights in Apr 2024
Response from KC on 1 May 2024
Hi Ian,Thanks for your review. Our aim is to host our guest in clean and comfortable rooms. We sincerely apologize for the condition of your room and will investigate this issue to rectify same. We thank you for staying with us and hope to host you again with a great experience.

2/10 Terrible

michele

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Not a thing. They dont not take care of the property they just take your money!
Stayed 7 nights in Apr 2024
Response from KC on 29 Apr 2024
Hi Michele,Thanks for your review. We are sorry you did not enjoy your stay. We value your feedback and will make improvements where needed. We thank you for staying with us and hope to host you again with a great experience.

2/10 Terrible

Shawnette

Disliked: Property conditions & facilities
I loooove the ocean view. I didn't like the faulty kitchen sink, dusty furniture, small bolts on the door leading to the balcony and fungus on the wall in different areas of the apartment.
Stayed 3 nights in Apr 2024
Response from KC on 27 Apr 2024
Hi Shawnette,Thanks for your review. We are happy you loved the ocean view. Our aim is to host our guest in clean and comfortable rooms. We sincerely apologize for the condition of your room and will investigate these issues to rectify same. We thank you for staying with us and hope to host you again with a great experience.

10/10 Excellent

Oneil

Travelled with family, Travelled with family and small children
Liked: Amenities
Everything was good
Stayed 13 nights in Apr 2024
Response from KC on 27 Apr 2024
Hi Oneil,Thanks for your review. We are happy that you enjoyed your stay and look forward to hosting you again.

2/10 Terrible

Angeleta

Business traveller
Disliked: Cleanliness
I checked in the room and the smell that hits me was terrible it takes 2 days for me to get a a clean room I would like refund for my two nights
Stayed 6 nights in Apr 2024
Response from KC on 27 Apr 2024
Hi Angeleta,Thanks for your review.Our aim is to host our guest in clean and comfortable rooms. We sincerely apologize for the condition of your room and will investigate this issue to rectify same. We thank you for staying with us and hope to host you again with a great experience.

8/10 Good

Hortense

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Feb 2024
Response from KC on 18 Apr 2024
Hi Hortense,Thanks for your review.We are happy you enjoyed your stay and hope to host you again.

10/10 Excellent

Damian

Liked: Cleanliness
Great
Stayed 1 night in Mar 2024
Response from VT on 9 Apr 2024
Thanks very much for staying with us and we are so happy that you had a great time and we look forward to hosting you again soon. Blessings.

2/10 Terrible

Sunil

Disliked: Cleanliness, property conditions & facilities
it was ok
Stayed 4 nights in Feb 2024
Response from KC on 6 Mar 2024
Hi Sunil,Thanks for your review.We are sorry you did not enjoy your stay.We value your feedback and will make improvements where needed. We thank you for staying with us and hope to host you again with a great experience.

8/10 Good

Lisa

Stayed 4 nights in Feb 2024
Response from KC on 27 Mar 2024
Hi Lisa,Thanks for your review. We are happy you enjoyed your stay and look forward to hosting you again with a great experience.

2/10 Terrible

Tara

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Half roll toilet paper and had to ask for more. No paper towels. Roaches in pots and pans. Refrigerator leaked and no way to Clean it. No broom or mop. Always had to wait for new towels. Never could get house keeping to come. Couldn’t sleep at night cause of the Margariaville. Should have been noted. Bed pillows are beyond Used! And the bed sheets were used u can tell not washed. Over all bad experience.
Stayed 6 nights in Feb 2024
Response from VT on 28 Feb 2024
Thank you very much for your review. Everything is noted and will be checked to ensure this does not happen again. So sorry about this we hoped you would have advised us while you were in house. Hope you had a safe trip home. We look forward to hosting you again.

6/10 Okay

LAPHEN

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The checkin was poor. A detailed orientation was not provided. I had to ask questions to get answers. The room needs to be renovated. Nice location but the shower was in a deplorable conditions and furniture is ancient, lighting fixtures didn’t work. The property is in a convenient location and the view from the room were beautiful.
Stayed 3 nights in Feb 2024
Response from KC on 22 Feb 2024
Hi Laphen,Thanks for your review. We are sorry you did not enjoy your stay. Our aim is to host our guest in great comfort. We value your feedback and will make improvements where needed.We thank you for staying with us and hope to host you again with a great experience.

2/10 Terrible

Shirnett

Disliked: Cleanliness
It was very old and run down
Stayed 1 night in Feb 2024
Response from KC on 22 Feb 2024
Hi Shirnett,Thanks for your review. We are sorry you did not enjoy your stay. Our aim is to host our guest in great comfort. We value your feedback and will make improvements where needed.We thank you for staying with us and hope to host you again with a great experience.

10/10 Excellent

Janese

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from KC on 10 Feb 2024
Hi Janese. Thanks for your review. We are happy you enjoyed your stay and look forward to hosting you again with a great experience.

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, amenities
This was my 5th stay. I enjoy the accessibility, and safety of the property. I will no doubt return next year.
Stayed 8 nights in Jan 2024
Response from KC on 3 Feb 2024
Hi Andrea,Thanks for your review.We are happy you enjoyed your stay and look forward to hosting again.

2/10 Terrible

Stenneth

Disliked: Cleanliness, property conditions & facilities
Unfortunately, there’s a sofa that was very dirty with exposed sponge from the holes in cushions. The futon was also filthy and very low to the ground.
Stayed 1 night in Jan 2024
Response from KC on 26 Jan 2024
Hi Stenneth,Thanks for your review.We are sorry you did not enjoy your stay.Our aim is to host guests in clean and comfortable rooms.We are investigating this matter to ensure this experience does to reoccur.We thank you for staying with us and hope to host you again with a better experience.

10/10 Excellent

Kathrina

Travelled with partner
Liked: Amenities
Stayed 3 nights in Jan 2024
Response from KC on 24 Jan 2024
Hi Kathrina,Thanks for your review. We are happy you enjoyed your stay and look forward to hosting you again with a great experience.

10/10 Excellent

Claire

Staff very polite and all my needs were met in terms Clean apartment security good
Stayed 4 nights in Jan 2024
Response from KC on 20 Jan 2024
Hi Claire,Thanks for your review. We are happy you enjoyed your stay and look forward to hosting you again with a great experience.

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, room comfort
Great place quite n friendly staff. Would definitely go back
Stayed 1 night in Jan 2024
Response from KC on 15 Jan 2024
Hi Melissa,Thanks for your review. We are happy you enjoyed your stay with us and look forward to hosting you again with an even better experience.

2/10 Terrible

Akedia

Stayed 2 nights in Jan 2024
Response from KC on 15 Jan 2024
Thanks for your review. We are sorry you did not enjoy your stay. Our aim is to host our guest in great comfort. We value your feedback and will make improvements where needed.We thank you for staying with us and hope to host you again with a great experience.

8/10 Good

Jason

Stayed 3 nights in Dec 2023
Response from KC on 15 Jan 2024
Hi Jason,Thanks for your review. We are happy you enjoyed your stay with us and look forward to hosting you again with an even better experience.

10/10 Excellent

Winston Watson

Liked: Cleanliness, room comfort
Stayed 7 nights in Dec 2023
Response from KC on 15 Jan 2024
Hi Winston,Thanks for your review. We are happy you enjoyed your stay with us and look forward to hosting you again with an even better experience.

8/10 Good

ROHAN

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from KC on 15 Jan 2024
Hi Rohan,Thanks for your review. We are happy you enjoyed your stay with us and look forward to hosting you again with an even better experience.

6/10 Okay

Beverley

Travelled with family
Liked: Cleanliness
This was not our first visit to this property and we were always very satisfied. Although we definitely felt safe and loved the convenience and the courteous staff, we can't say the same for the same for the accommodation. Unfortunately, we were not satisfied with the dated furnishings and the old and dangerous range, dirty sticky refrigerator and dilapidated window dressings The a/c was not producing enough cooling throughout the rooms. The earth shaking noise from the sound system on Sat from 7pm till 2 am was absolutely horrific!!
Stayed 3 nights in Nov 2023
Response from KC on 15 Jan 2024
Hi Beverly,We sincerely apologize for the bad experience you had during your stays.Our aim is to host guest in clean and comfortable apartments.We will look into this matter and make every effort to ensure that these issues do not reoccur. We thank you for staying with us and hope to host you again with a great experience.

10/10 Excellent

Crystal

Stayed 1 night in Nov 2023
Response from KC on 15 Jan 2024
Hi Crystal,Thanks for your review. We are happy you enjoyed your stay with us and look forward to hosting you again with an even better experience.

10/10 Excellent

ian Herbert

Liked: Cleanliness, property conditions & facilities
The worker vary friendly
Stayed 3 nights in Oct 2023
Response from KC on 1 Nov 2023
Hi Ian,Thanks for your review.We are happy that you enjoyed your stay and hope to host you again.

8/10 Good

Candas

Stayed 5 nights in Oct 2023
Response from KC on 27 Oct 2023
Hi Candas,Thanks for your review. We are happy you enjoyed your stay and look forward to hosting you again.

2/10 Terrible

Danielle

Travelled with family
Disliked: Cleanliness, amenities
This is my second stay at this property and both experience were horrible. The room i got was not cleaned, the toilet in the bathroom was not flushed and had filth in it. The shower didnt work, pretty much nothing worked in the room. Everything made noise. Lizard filth was all over the place and it was badly in need of a renovation. This place should not be collecting money from people.
Stayed 1 night in Oct 2023
Response from KC on 18 Oct 2023
Hi Danielle,Thanks for your review.We sincerely apologize for the bad experience you had during your stays.Our aim is to host guest in clean and comfortable apartments.We will look into this matter and make every effort to ensure that these issues do not reoccur.We thank you for staying with us and hope to host you again with a great experience.

4/10 Poor

Tracy

Disliked: Cleanliness, room comfort
Very basic hotel. Need upgrading
Stayed 2 nights in Oct 2023
Response from KC on 27 Oct 2023
Hi Tracy,Thanks for your review. We value your feedback and hope to host you again with a great experience.

6/10 Okay

Patrick

Travelled with group
Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from KC on 14 Oct 2023
Hi Patrick,Thanks for your review. We value your feedback and hope to host you again with a great experience.

6/10 Okay

kayann

Stayed 2 nights in Aug 2023
Response from KC on 21 Sept 2023
Hi Kayann,Thanks for your review. We value your feedback and hope to host you again with a great experience.

4/10 Poor

Weslene

Liked: Cleanliness
Disliked: Amenities
The AC didn’t work. The shower head was spouting all over. The kitchen faucet was moving all over. I know it’s lower budget place but this was awful
Stayed 1 night in Jul 2023
Response from FP on 31 Jul 2023
Hi Weslene,Thanks for your review.We are sorry for the issues you had.Our aim is to host our guest in great comfort and we will make every effort to resolve these issues.We thank you for staying with us and hope to host you again with a great experience.

2/10 Terrible

Tamika

Disliked: Amenities
I didn’t not stay there for the night that I paid for room was dirty and ac no working I need my refund am so disappointed
Stayed 1 night in Jul 2023
Response from FP on 25 Jul 2023
Hi Tamika,Thanks for your review. Our aim is to host our guest in clean and comfortable rooms. We are sorry you were not satsified with the condition of the room and the AC and we are looking into this matter. We thank you for staying with us and hope to host you again with a great experience.

4/10 Poor

David

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Did not enjoy the place
Stayed 1 night in Jul 2023
Response from FP on 28 Jul 2023
Hi David,Thanks for your review.We are sorry you did not enjoy your stay.Our aim is to host our guest in great comfort.We thank you for staying with us and hope to host you again with a great experience.

4/10 Poor

Rhonda

Travelled with family
The best part of this stay was the personnel, who remained polite and was not defensive when faced with my complaints. The apartment (68), was very dated. It was HOT with one ac unit that served tbe bedroom only. There was a part of the closet that was sagging and seemed about to fall. There was no coffee maker- I had to resort to tea which I do not fancy. The apartment was definitely disappointing and the worse i have stayed at. 5pm an attendant came to "sterilise" the pool despite several guests including children making protests. Her response was that she was leaving and no one would be available to sterilise the pool. We were advised to use it in 2 hours. The redeeming grace...the surroundings. The place is near everything especially nice beaches.
Stayed 3 nights in Jul 2023
Response from FP on 28 Jul 2023
Hi Rhonda,Thanks for your review.We sincerely apologize for the issues you had during your stay. We are looking into these issues and will make every effort to ensure these issues do not reoccur.Our aim is to host our guest in a clean and comfortable environment.We thank you for staying with us and hope to host you again with a great experience.

6/10 Okay

Zachary

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Each apt is privately owned. Our room was charming but everything was old - AC only in the bedroom and blew down onto the head of the bed. Very clean - but never updated . great view but beach access was difficult. Lovely staff.
Stayed 1 night in Jun 2023
Response from FP on 22 Jun 2023
Hi Zachary,Thanks for your review.Our aim is to host our guest in clean and comfortable rooms.We are sorry you were not satsified with the location of the AC.We will continue to make every effort to upgrade our apartments to suit our guest.We thank you for staying with us and hope to host you again with a great experience.

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice location
Stayed 1 night in Jun 2023
Response from FP on 5 Jun 2023
Hi Paul,Thanks for your review. We are happy you enjoyed your stay and look forward to hosting you again.

2/10 Terrible

ALDITH

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The Manager made error and gave my original room with the beach view to another customer as she told me. Then placed me in a room with street view and waste product(looking like feces) were seen on the walls that leaked down from the room above and on the balcony. I took photos. When asked for a refund it was declined by the manager. . No wifi for our entire stay and no TV nothing worked. I stayed at Fisherman's Point for over 14 years and I will never go back
Stayed 2 nights in Apr 2023
Response from FP on 18 May 2023
Hi Aldith,Thanks for your review.We sincerely apologize for the experience during your stay.We will look into this matter and make every effort to ensure this does not reoccur.

8/10 Good

Nardene

Liked: Cleanliness
Stayed 8 nights in Apr 2023
Response from KC on 5 May 2023
Hi Nardene,Thanks for your review. We are happy you enjoyed your stay and look forward to hosting you again.

10/10 Excellent

Kelsey

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely place to stay. Very close to cute shops and restaurants
Stayed 3 nights in Apr 2023
Response from KC on 11 Apr 2023
Hi Kelsey,Thanks for your review.We are happy you enjoyed your stay with us and look forward to hosting you again.

10/10 Excellent

Oneil

Travelled with partner
Liked: Amenities
The front desk staff was not friendly at all they don’t acknowledge u when ur there but the guy that clean the room he is really great he makes u feel welcome he cater to ur needs his name is Chris very humble guy the property want more of that guy
Stayed 4 nights in Apr 2023
Response from FP on 11 Apr 2023
Hi Oneil,Thanks for your review.We apologize for the customer service you received, our aim is to provide our guest with excellent customer service.We are happy you enjoyed your stay with us and look forward to hosting you again with an even better experience.

8/10 Good

felicia

Stayed 5 nights in Mar 2023
Response from KC on 22 Apr 2023
Hi Felicia,Thanks for your review. We are happy you enjoyed your stay and look forward to hosting you again.

2/10 Terrible

Danielle

Travelled with family, Business traveller, Travelled with partner
Disliked: Amenities
The rooms were nothing like what is advertised, they were outdated, very dirty. I found a joint in my room, it clearly wasnt clean. Balcony faced a wall and was filthy. They told us it was a 2 bedroom apartment however it was one bed that had stains on it. The mattress had a hole in it. We tried to get a refund but they told us its non refundable. The toilet paper was kept on top of the toliet tank because the hllder was too far from the toilet. Best thing about here is the location, i would never go back.
Response from KC on 2 May 2024
Hi Danielle,Thanks for your review.Our aim is to host guest in clean and comfortable rooms.We apologize for the condition of the room you stayed in. We offer guest a room change once they are uncomfortable with their room. We value your feedback and will ensure these issues do not reoccur. We are happy you loved our location and hope that we will host you again with a great experience.

10/10 Excellent

Peace

Liked: Cleanliness, property conditions & facilities
Great wonderful helpful nice people/employees Always willing to offer ideas, help, provide great information and services Because of the services when I visit Jamaica again I will try to stay at the Fisherman’s point Thanks everyone God bless
Stayed 2 nights in Mar 2023
Response from KC on 18 Mar 2023
Hi Peace,Thanks for your review. We are happy you enjoyed your stay with us and look forward to hosting you again with an even better experience.

2/10 Terrible

George

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Mar 2023
Response from FP on 18 Mar 2023
Hi George,Thanks for your review.We value your feedback and hope to host you again with a great experience.

2/10 Terrible

George

Stayed 1 night in Mar 2023
Response from FP on 18 Mar 2023
Hi George,Thanks for your review.We value your feedback and hope to host you again with a great experience.

6/10 Okay

Andre

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Front desk staff needs training in hospitality.
Stayed 1 night in Jan 2023
Response from KC on 6 Mar 2023
Hi Andre,Thanks for your review.We aim to provide excellent customer service to all our guests.We apologize for the service you received from our front desk staff. We will look into this matter to ensure that all guests are pleased.We thank you for staying with us and hope to host you again with a great experience.

8/10 Good

Sherwayne

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2023
Response from FP on 18 Mar 2023
Hi Sherwayne,Thanks for your review.We value your feedback and hope to host you again with a great experience.

6/10 Okay

KEISHA

Travelled with family
Liked: Cleanliness
We loved the proximity to the beach
Stayed 1 night in Feb 2023
Response from FP on 23 Feb 2023
Hi Keisha,Thanks for your review. We are happy you enjoyed your stay and look forward to hosting you again.

10/10 Excellent

Carl

Travelled with family
Liked: Amenities, property conditions & facilities
Easy access and friendly staff. Love this place and will rebook on my next visits here.
Stayed 2 nights in Feb 2023
Response from FP on 18 Feb 2023
Hi Carl,Thanks for your review.We are happy that you love our property and enjoyed your stay.We would be happy to host you again.