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Rating 10 - Excellent. 111 out of 1002 reviews" "
10 - Excellent
111
Rating 8 - Good. 163 out of 1002 reviews" "
8 - Good
163
Rating 6 - Okay. 195 out of 1002 reviews" "
6 - Okay
195
Rating 4 - Poor. 202 out of 1002 reviews" "
4 - Poor
202
Rating 2 - Terrible. 331 out of 1002 reviews" "
2 - Terrible
331
5.4/10
Cleanliness
5.8/10
Staff & service
4.8/10
Amenities
5.0/10
Property conditions & facilities
5.4/10
Eco-friendliness
Reviews
4/10 Poor
Kenneth
Travelled with family, Travelled with family and small children
Terrible. No Wi-Fi, the rooms need updating, the furniture is falling apart.
Very sad……
arnold
Stayed 5 nights in Mar 2024
Response from JA on 24 Mar 2024
We would like to apologize for the fact that your stay was less than perfect and we hope that you will give us additional opportunities to stay with you in the future. Thank you for staying with us and taking the time to provide us with feedback; we sincerely appreciate it.
The management of the hotel seems not detail-oriented. For example, the tap is installed opposite with hot water and cold water indication. No coffee, no drinking water in the suite, desk area is small and dark, only good for sleep.
Good place to stay if you just need a place to sleep and shower for the night. Place was clean but the AC was busted. The light switches were a little tricky.
The fridge and the microwave were good.
Despite being across from the casino It was quiet.
It's been a blessing, quite, peaceful, great staff.The Manager is very kind and peaceful .He very attentive and care about his guest. Awesome people and place.
The front desk guy was pervy had my 16 yr old daughter with me and he couldn’t ever keep his eyes from wondering, the sink in the room was cracked and busted every time you run water it went all over the floor. The flooring in the room was missing almost a full piece of board/tile. And our last night there the pool area had a woman and 3 young boys with like 20 suit cases every where like as. If there were living in the pool area! Over all I just needed a roof over my head for a tournament we were there for and it gave us that! No bugs no nasty stuff. Cheap and roof over your head if you can look past things.
Just have to say the staff seems generally friendly and the room was clean. The only things I have to complain about are the junkies in the vicinity, the Wi-Fi signal is complete trash, fades in and out of use and when I arrived they told me there card reader was down and to use the atm outside for the deposit, since that was the only thing that wasnt paid online. He ended up using the card reader because I refused to pull money but they sure were adamant to message me when my money wasn’t refundable to cancel the room anymore. And guess what the card reader worked on the first try. Don’t tell me it doesn’t work and automatically point me to the atm before you try it.
Night shift was great but when I went to pay for stay over in the morning a little bald wouldn’t talk to me he said I needed to look at him when I talk to him. He said it’s up to you do you want to talk to me or just walk away? So I walked away and went right across the street to the Ramada for cheaper and way nicer with customer service at it greatest! Say no to rude front desk people!
The Econo lodge was great. Nearby the freeway, food places, and very quiet. Comfy bed and rooms as well. Having the Oceans 11 Casino nearby is cool also
Thank you for taking the time to share your experience at Econolodge. We're delighted to hear that you found our hotel clean and affordable during your stay. Providing a clean and comfortable environment at a reasonable price is important to us, and we're thrilled that we could meet your expectations in this regard.Your feedback is invaluable and serves as encouragement to our team to continue delivering excellent service and maintaining our high standards.
As I checked in they gave me issues not finding my reservation. And while staying here the next door people where extremely loud and they even tried comong into ny room. If it wasnt for the second pin lock on the door that connects to the wall they would have came into my room since the lock on the handle did not work. When checking out there was absolutely no one at the front desk. And when tried calling to let management know about the situation no one answers the phone. Do not stay here . !!!
Maria
Stayed 1 night in Nov 2023
Response from Management on 16 Nov 2023
Hello Maria,We sincerely apologize for the inconveniences you experienced during your recent stay at our hotel. Your feedback is incredibly important to us, and we regret that we fell short of providing you with the quality service we strive for.Firstly, we deeply regret the challenges you encountered during check-in and the inconvenience caused by our inability to promptly locate your reservation. We understand how frustrating this must have been, and we are reviewing our check-in procedures to prevent similar incidents in the future.Regarding the disturbance caused by neighboring guests, we apologize for the noise disruption and the uncomfortable situation you described. Ensuring our guests' comfort is our priority, and we will reinforce our efforts to manage noise disturbances more effectively.Your safety concerns regarding the door lock are alarming, and we take this matter seriously. We will conduct a thorough inspection of all our room locks to ensure they are in proper working order to guarantee the security and peace of mind of our guests.The lack of staff availability during your checkout and the unresponsiveness to your calls are unacceptable. We are conducting an internal investigation to understand the reasons behind this lapse in service and to implement measures to ensure our front desk is adequately staffed and responsive at all times.We understand your frustration, and we sincerely apologize for failing to meet your expectations. Your feedback is instrumental in our continuous efforts to improve, and we hope you will give us another opportunity to demonstrate the high standards of service and hospitality we aim to delive