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Reviews of Pacific Plaza Resort

3.5 out of 5
Pacific Plaza Resort
444 Pier Avenue, Oceano, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 425 out of 820 reviews" "
Rating 8 - Good. 245 out of 820 reviews" "
Rating 6 - Okay. 89 out of 820 reviews" "
Rating 4 - Poor. 35 out of 820 reviews" "
Rating 2 - Terrible. 26 out of 820 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was right across the street from the Oceano Campground where our friends were staying. This place worked out great for us.
Stayed 3 nights in May 2024

10/10 Excellent

Leah

Travelled with family and small children
Amazing place
Stayed 2 nights in May 2024

10/10 Excellent

Rosa

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, property conditions & facilities
Enjoyed my stay 10/10
Stayed 2 nights in Apr 2024
Response from Front Desk on 22 Apr 2024
Thank you for choosing Pacific Plaza Resort!

4/10 Poor

Venkat R

Travelled with family and small children
Disliked: Property conditions & facilities
the sofa bed was unusable. property surroundings do not look like a 4 star place, more line 2.5 star
Stayed 1 night in Apr 2024
Response from Front Desk on 22 Apr 2024
We apologize you had a less-than-ideal stay. I am not sure what issues you were having with the sofa bed, but it seems to work fine. We appreciate your feedback and are constantly working towards improvement.

10/10 Excellent

Laurie, Pomona

Liked: Cleanliness, amenities, property conditions & facilities
It's a cute studio with parking. A short walk to the beach. Close to a deli and Mexicanfood. Central location to go to pismo
Stayed 2 nights in Apr 2024
Response from Front Desk on 22 Apr 2024
Thank you for staying with us Laurie!

10/10 Excellent

Ed

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
I loved it. Everyone was awesome including staff
Stayed 2 nights in Mar 2024
Response from Front Desk on 2 May 2024
Thanks Ed! We appreciate your feedback! See you next time!

10/10 Excellent

Graciela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The condo felt like a home. Comfortable, clean. Staff (Susan and other female) were very helpful, friendly, and accommodating. Everyone respectful and courteous including house guests. Walking distance from the beach. Good midpoint to visit north and south neighboring cities and towns. I have already highly recommended Pacific Plaza Resort to family and friends.
Stayed 4 nights in Apr 2024
Response from Front Desk on 22 Apr 2024
Thank you, Graciela, for your feedback! Hope to see you again soon!

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Apr 2024
Response from Front Desk on 22 Apr 2024
Thank you for staying with us, Maria!

10/10 Excellent

Isabel

I always stay here every time I come to Pismo. Regular customer 😌
Stayed 2 nights in Apr 2024
Response from Front Desk on 22 Apr 2024
We love having you! See you next time!

10/10 Excellent

Esteban

Stayed 1 night in Mar 2024

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Could hear next door neighbours through the adjoining door. Very loud.
Stayed 2 nights in Mar 2024
Response from Front Desk on 3 Apr 2024
We apologize you had some noise issues during your stay. We appreciate your feedback! Thank you for staying with us.

10/10 Excellent

Alma

Liked: Cleanliness, property conditions & facilities
Nice and quiet
Stayed 1 night in Mar 2024
Response from Front Desk on 22 Apr 2024
Thank you Alma! We appreciate your feedback!

8/10 Good

Connie, Vacaville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed the close proximity to the beach. It’s right on the road that has access to the beach and across from a campground, so I imagine it’d be busy during peak season. We loved having our own porch too! Kitchen was a nice bonus too. If WiFi is important, ask which buildings have the best signal.
Stayed 2 nights in Mar 2024
Response from Front Desk on 3 Apr 2024
Thank you for your review, Connie. Unfortunately, we've been experiencing some WiFi issues and are in the process of fixing them. We apologize for having to endure slow or choppy WiFi. However, we thank you for visiting us and hope you will stay again soon!

10/10 Excellent

Cheri

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable . Quiet area . Enjoyed the stay .
Stayed 2 nights in Mar 2024
Response from Front Desk on 3 Apr 2024
Thank you for choosing us, Cheri!

8/10 Good

Ma

Travelled with family
Liked: Cleanliness, amenities
We love that the hotel/condo was walking distance to the beach and the hotel has a full kitchen for to cook our own food. This is a BIG plus for us because my husband has a health diet restrictions so it helps that there is a full kitchen for me to cook. This way we get to enjoy our stay and be near the beach. Will definitely come back.
Stayed 2 nights in Mar 2024
Response from Front Desk on 3 Apr 2024
Ma, we are so glad you found our accommodations useful. We look forward to seeing you again!

8/10 Good

Billie Jo

Travelled with family
Liked: Cleanliness, property conditions & facilities
When People are staying longer than one night, there should be more coffee available for coffee pot.
Stayed 3 nights in Mar 2024
Response from Front Desk on 3 Apr 2024
Billie Joe, we appreciate your feedback and will definitely start putting more coffee in the room for long-term guests. Thank you!

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The condo was beautifully decorated and very clean. Will stay here again!
Stayed 2 nights in Mar 2024
Response from Front Desk on 3 Apr 2024
We are glad you enjoyed your stay with us Ruth. See you next time!

10/10 Excellent

Larry

Liked: Cleanliness, property conditions & facilities
Property/room was exactly as advertised. Quite area, shower was to die for (plenty of hot water, large entrance, bench seating). Bathroom was very large and well arranged. Bed was firmer than i would have liked, however i slept just fine. Only two defects that i found was the right side wooden blinds were broken and the fish shaped cabinet in Bathroom was coming loose from the wall. Room 101 Yes i would definitely stay again.
Stayed 2 nights in Mar 2024
Response from Front Desk on 3 Apr 2024
Hi Larry! Thank you for bringing those issues to our attention! We will work on improving those factors for your next stay!

10/10 Excellent

Ignacio

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the set up and cleaness of the room.
Stayed 1 night in Mar 2024
Response from Front Desk on 3 Apr 2024
Thanks Ignacio!

10/10 Excellent

Harun Rashid

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay, good value for money and helpful staff!!
Response from Front Desk on 22 Apr 2024
We appreciate you choosing Pacific Plaza Resort!

10/10 Excellent

Ryan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Anita

Liked: Cleanliness, room comfort
I enjoyed another nice stay here! As always clean, comfortable and quiet. My "go to" spot for my trips to the beach.
Stayed 2 nights in Jan 2024
Response from Front Desk on 9 Feb 2024
Thank you for your feedback Anita! We hope to see you again soon!

6/10 Okay

Hehuimin

Stayed 1 night in Jan 2024

10/10 Excellent

Patrick

Travelled with group
Liked: Cleanliness, room comfort
Nice stay.
Good room and location, friendly staff. Would recommend.
Stayed 3 nights in Jan 2024
Response from Heather on 30 Jan 2024
Thank you for your feedback!

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable quite unit. Rain and flooding during our stay but we were just far enough away not to be affected. Easy 4 minute walk to the beach to see the large waves. Also, enjoyed that it was less that a 3 mile walk to Pismo on the sand. Will stay here again.
Stayed 3 nights in Dec 2023
Response from Front Desk on 7 Jan 2024
Thank you for your feedback! We are pleased to hear you enjoyed your stay. We look forward to having you again soon!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Terrible communication
I was going to check in after 9:30 pm so I started calling about 1pm to get my room information nobody answers , I call about every hour and a male finally answered about 4pm , I tell him I’m checking in after you close the front office and would like my room information . He said someone will call me in about 1 hour with that because he couldn’t give it to me. By now it’s 8pm. I pull over and check my phone for an email and regular phone messages and there is nothing from them ! All day and all night the office message said “they are out or helping other guests “ By now it’s 10pm and have arrived but I have no room code or room # and office is closed! I go through my emails and called a number I found and thankfully someone answered and finally got my family in our unit . The room and stay was great ! The bed very comfortable and unit very cozy . This resort is so cute and cozy. Oceano is a beautiful place and everyone is very friendly. Just wish someone would have done what they said or given me my information during the day when I called,The rooms are already assigned . Instead they made me stress for hours. Please fix this terrible communication issue so that other guests will not go through what my family and I did . Thank you
Stayed 2 nights in Dec 2023
Response from Front Desk on 7 Jan 2024
I apologize that you had such a negative experience dealing with communication by our staff. We strive to ensure guest satisfaction and comfort and we missed the mark on this one. We have been experiencing technical issues with our phone lines and are working diligently to remedy the situation. I will certainly remind staff how imperative it is to be in constant communication with guests. If you would like to discuss this further, please reach out to Heather, the hotel manager. 805-473-6989. We appreciate your honest feedback.

8/10 Good

Agustina

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Lee

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Jeani

Liked: Cleanliness
The room I rented was a bit run down. Also the security lever that goes over the door was unusable as the tiny screws used to attach it were stripped and too small and provided no additional security.
Stayed 4 nights in Nov 2023
Response from Front Desk on 6 Dec 2023
We apologize you had a less than satisfactory experience. We do have a maintenance man onsite daily, who would have been able to take care of your door latch for you. We are currently undergoing upgrades and renovations to update the older rooms. We hope that you'll stay with us again in the future.

10/10 Excellent

Neal

Travelled with family
Liked: Cleanliness, room comfort
Cute little place
Loved this cute little place that had all the luxuries of home and was decorated in a beach theme throughout. Also we could walk to the beach as it was that close!
Stayed 2 nights in Nov 2023

10/10 Excellent

Jeff

Liked: Cleanliness, room comfort
Very clean and nice little studio.
Stayed 2 nights in Nov 2023
Response from Front Desk on 12 Nov 2023
Thank you for staying with us! We appreciate your feedback!

10/10 Excellent

Jerry

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Ralph

Liked: Cleanliness, amenities, property conditions & facilities
When I finished getting checked in, I went to 1963 Thunderbird to move to my room, the battery was suddenly dead. The Property Manager ( Forgot his name ) Closed the office and drove me to Autozone to get tools. Incredibly kind and helpful.You rarely see this kind of human kindness in this day and age. I can't thank him enough because I just bought the Classic and was preparing to drive 2500 miles and this was not a good start. I highly recomment Pacific Plaza for cleanliness, hospitality and being that close to the Pacific Ocean was great. Sincerely, Ralph E. Merritt
Stayed 1 night in Nov 2023
Response from Front Desk on 12 Nov 2023
Thank you for your feedback! We are always happy to help when we can! We hope you made it safely to your destination! See you next time!

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
The room we stayed in was newly renovated, well appointed and roomy. Full kitchen, dining area and living area. Bedroom area and storage great. Bathroom area a bit small. Toilet down low. Show fine. So areas for improvement. Outside Security Light burned out, two outside chai area dirty, broken ice tray((leaked), bathroom rug was very dirty, bottom king size mattress sheet needs to be fitted, Great value for the area. Relatively close to many attractions and day trips to Morro Bay, San Luis Obispo, Santa Barbara, Paso Robles and many more. Oceano’s wonderful beach area, the Great American Melodrama and more. BTW, the desk clerks Hadley and Heather are a delight. I forgot the others name but she was great as well. Of note: I dropped my credit card in the hotel parking lot. While having breakfast at the Rick and Rolla, Yum, the front desk called to tell me someone found it and turned it in. I’d rate the Pacific Plaza 8.5 out of 10.
Stayed 3 nights in Nov 2023
Response from Heather on 7 Nov 2023
Thank you for your feedback. It truly was a pleasure talking with you and your wife. I have forwarded your concerns regarding your unit to the appropriate personnel and will work on resolving these issues as soon as possible. We will be looking forward to your next stay with us!

10/10 Excellent

Y

Liked: Cleanliness, property conditions & facilities
Nice little place to getaway close to all the action and rentals definatly going back
Stayed 2 nights in Nov 2023
Response from Front Desk on 7 Nov 2023
We are thrilled you had a great experience! We are looking forward to seeing you again soon!

10/10 Excellent

Jerry

Liked: Cleanliness, room comfort
The property was clean and the staff friendly and the hotel a convenient walk to the beach in Oceano, which is a quiet town.
Stayed 7 nights in Oct 2023
Response from Front Desk on 28 Oct 2023
Thank you for your feedback! We look forward to serving you again in the future!

8/10 Good

Kirk

Liked: Cleanliness, property conditions & facilities
Oceano doesn't really have much to offer, but if you're willing to drive a bit, San Luis Obispo, Arroyo Grande, Avila Beach, and Pismo are pretty fun
Stayed 2 nights in Oct 2023

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This Condominium was Amazing!!!!! You could hear the ocean from the front door and the beach was less than a 5 minute walk. We stayed 5 nights and never heard another person in the complex. The check in/check out process was quick and easy. The condo was fully loaded with Everything a home needs. The bed was huge and extremely comfortable. The internet had a strong connection the whole time. Best of all our stay here didn’t break the bank. I cannot say enough positive things about this complex. Go, vacation, stay awhile!!!!
Stayed 3 nights in Oct 2023
Response from Front Desk on 19 Oct 2023
We are thrilled you had such a great experience! Thank you for your feedback! We look forward to serving you again soon!

10/10 Excellent

Anita

Liked: Cleanliness, room comfort
Great stay!!
I had a great stay here as always! I was upgraded to the unit with a view of the beach from my bedroom window. Loved it! I cant wait until I return for my next trip.
Stayed 2 nights in Oct 2023
Response from Front Desk on 15 Oct 2023
Thank you for your feedback. We are looking forward to meeting your travel needs in the future!

2/10 Terrible

Gustavo

Stayed 1 night in Oct 2023

10/10 Excellent

Stephanie

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
So homey and spacious! I loved that there was a whole kitchen stocked( minus the groceries) with all of the kitchenware, pots, utensils and even a seasoning rack for you to cook. I really appreciated all the details in the kitchen. It was nice having a living room space divided from the bedroom, for uninterrupted naps for my baby. We truly loved our start, it felt like home away from home.
Stayed 2 nights in Oct 2023
Response from Front Desk on 15 Oct 2023
We are so glad you enjoyed your stay. Please keep us in mind if you're ever in the area again.

10/10 Excellent

Mike

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Erica

Travelled with family
Party place not for family
Room was not thoroughly cleaned. Hair and dirt on the floor. Noise level is out of control at this property. We left early because we had about 3hrs of sleep since it seemed the whole building was room hopping and being extremely loud. Slamming doors, banging walls, Blasting music and tv, yelling and cussing. My 10 month old didn’t sleep much and kept crying because of it. I attempted to get ahold of someone on property to help but they informed me the next morning they are not a 24/7 hotel and to call PD for assistance next time. I will never return here since it’s clearly a party property with a lack of control on noise. Awful experience
Stayed 1 night in Sep 2023
Response from Front Desk on 15 Oct 2023
We apologize your stay was not up to our standard. We strive to meet the needs of every guest. Unfortunately, we are not a 24-hour resort, so options are limited for situations such as yours. Your feedback is important in helping us improve your experience. Thank you.

8/10 Good

Pete

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

PATRICIA, GRANADA HILLS

10/10 Excellent

David

Liked: Cleanliness, room comfort
Its was an awesome 3 night stay. Off season rates were amazing. We could hear the ocean but couldnt see it. 3 blocks from the beach entrance. Couldnt have been happier
Stayed 1 night in Sep 2023
Response from Front Desk on 15 Oct 2023
Thank you for your feedback. Looking forward to serving you again in the future.

10/10 Excellent

Robert

Travelled with partner
Nice, reasonable, good location
Stayed 2 nights in Sep 2023
Response from Front Desk on 15 Oct 2023
Thank you for your feedback. Looking forward to serving you again in the future.

8/10 Good

Gustavo

Travelled with group
Liked: Cleanliness, room comfort
very nice place relaxing cool whether
Stayed 1 night in Sep 2023