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Reviews of OYO Hotel Ocala, Fl I-75

2.5 out of 5
OYO Hotel Ocala, Fl I-75
3520 W Silver Springs Blvd, Ocala, FL

Reviews

6.4
Rating 10 - Excellent. 19 out of 56 reviews" "
Rating 8 - Good. 8 out of 56 reviews" "
Rating 6 - Okay. 7 out of 56 reviews" "
Rating 4 - Poor. 7 out of 56 reviews" "
Rating 2 - Terrible. 15 out of 56 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Logan

Business traveller, Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
unsafe
Stayed 2 nights in May 2024

2/10 Terrible

Richard

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
First priority has different sign in front. Drove by it. Had wedding to go to. Asked to check in a little early. Said before 3 ,$20 extra had no choice. Paid extra ,then told their was no water until 3pm.
Stayed 1 night in May 2024

4/10 Poor

Phillip

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Deyonna

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2024

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
This is probably the best place that I stayed at in a long time better the one next door
Stayed 4 nights in Apr 2024

6/10 Okay

Gregory, Conley

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Joey on 3 May 2024
Thank you for sharing your views with us, Gregory! As per the feedback, we understand that you are not completely satisfied with our services. Be assured, we will strive to make your next stay a pleasant one. Have a great day! Regards, Joey

2/10 Terrible

AO

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, bad maintenance
Stayed 1 night in Mar 2024
Response from Joe on 3 May 2024
We are sorry to hear about your experience, Ao! Request to consider this as an off case, as cleanliness is one of the basic priorities in our hotel. Do give us another chance to host you soon and we will ensure that you experience the comfort and hospitality we are known for. Regards, Joe

8/10 Good

John

Liked: Cleanliness, staff & service
Overall stay was OK. Property very old, not well maintained, needs painting. Refrigerator front rusted, looked like it belonged in garbage dump, but it did work well. Very noisy people at night. Sink needs work, every time I ran water there was bad smell coming from it. The numbers 1 and 2 did not work on microwave. Very nice LG TV with good cable system, Cox. Mattress was also nice, fairly firm as I prefer. Room was clean, no bugs.
Stayed 3 nights in Feb 2024
Response from Barbara on 3 May 2024
Thanks for your kind and lovely words, John! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays too. Regards, Barbara

2/10 Terrible

Sadna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Lisa on 5 May 2024
Hi, Sadna! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Lisa

10/10 Excellent

JERMAINE

Stayed 1 night in Feb 2024
Response from Lisa on 5 May 2024
Thanks for taking out your valuable time to rate us, Jermaine! We will work even harder to make your stay a memorable one :) Regards, Lisa

6/10 Okay

Daria

Business traveller
Liked: Cleanliness, staff & service
I liked the staff. Really. Not sure if my review can be objective: it's the first time I've stayed at the motel. The smell of cigarettes (I don't smoke): it was all around the room. All of my clothes absorbed it, unfortunately. But it's a quiet place with quiet guests. No noise, no disturbance. The only thing I didn't like was the smell.
Stayed 2 nights in Feb 2024
Response from Lisa on 5 May 2024
Sorry for the trouble caused, Daria! Thanks for notifying us and we will surely work towards a better guest experience in the future. Regards, Lisa

8/10 Good

Julie

Stayed 1 night in Jan 2024

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 3 nights in Jan 2024
Response from Ammy on 7 May 2024
Thanks for the positive rating, Tristan! Hope to welcome you again soon. Regards, Noah.

2/10 Terrible

Gene

Travelled with family
Stayed 1 night in Jan 2024
Response from Ammy on 7 May 2024
We appreciate your positive rating, Gene! We take pride in providing our guests with a great experience. Regards, Tim.

6/10 Okay

Elizabeth

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Room smells, TV so complicated i and others had to get help from office ( very friendly family. Hotel Office was trashy. Paste Rennovations were slap dab.
Stayed 1 night in Jan 2024
Response from Ammy on 7 May 2024
Apologies for the problems you had faced, Elizabeth! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

2/10 Terrible

Danielle

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Sleepless in Ocala
The walls are paper thin. I heard traffic all night. The tub wouldn't fill with water. The T.V. wouldn't work. They did have coffee available in the morning.
Stayed 1 night in Nov 2023
Response from Barbara on 22 Jan 2024
Hi, Danielle! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Barbara

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
It is a cheap dog-friendly motel, but my No-smoking room smelled heavily of cigarettes
Stayed 1 night in Dec 2023
Response from Joey on 22 Jan 2024
Thank you so much for the positive rating! Thank you for sharing this with us, we have duly noted your feedback and we will strive for a better experience in the future. Regards, Joey

10/10 Excellent

JOSE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I like the room is big but no closet
Stayed 1 night in Nov 2023
Response from Barbara on 23 Jan 2024
Pleased to hear your kind words of gratitude, Jose! We are going to do our best to never fail to impress you every time. Regards, Barbara

10/10 Excellent

Herbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always my go to for a peaceful night sleep & shower. The young lady at the counter is always so helpful and accommodating. 10/10
Stayed 1 night in Nov 2023
Response from Noah on 23 Jan 2024
Thank you for your appreciation, Herbie! We hope to give you a consistent service every time. Regards, Noah

2/10 Terrible

Fine

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We found bed bugs and they wouldn’t refund. Shout out to Expedia for at least giving me a little credit. Don’t stay here :/
Stayed 1 night in Nov 2023
Response from Dewi on 22 Jan 2024
We truly regret the distress caused, Fine! We have highlighted this to our concerned team and be assured the corrective measures will be taken to resolve it appropriately. Regards, Dewi

10/10 Excellent

Elsa f

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Marietta

Disliked: Cleanliness, property conditions & facilities, room comfort
Not comfortable
My room door lock was broken. The room in size was very big. But the bed felt like cardboard and the sheets were not clean. The staff was friendly however I just laid on top of the cover to make it through the few hours before hitting the road.
Stayed 1 night in Oct 2023

10/10 Excellent

Herbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for the night, very clean, very friendly service. Will definitely go back.
Stayed 1 night in Oct 2023

2/10 Terrible

Terry

Some rooms recently remodeled, however the room I was assigned has crawling insects & bed bugs. Tried to sleep for 2 hours & couldn’t do so I left.
Stayed 1 night in Oct 2023
Response from Ammy on 7 May 2024
Hi, Terry! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim.

6/10 Okay

Bobby

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Lisa on 8 Apr 2024
Hi, Bobby! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Lisa

2/10 Terrible

JoAnne

Travelled with family
Disliked: Staff & service, room comfort
The way a motel should not be run
Stayed 1 night in Sep 2023
Response from Barbara on 12 Sept 2023
Sorry for the unpleasant experience you had with us. Joann! Thank you for notifying us and we will surely be working for the better guest experience. Regards, Barbara

10/10 Excellent

I am

Stayed 1 night in Sep 2023
Response from Lisa on 8 Apr 2024
Hi, Guest! We are pleased to know you had an awesome stay with us. Your precious words of appreciation meant a lot to us, hope to serve even better soon. Regards, Lisa

2/10 Terrible

Deborah

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioner was not working properly, it was obvious that it was very old. The worker who came to look at it said it was new. It was cooler outside. The TV remote froze. Couldn’t get the guide to turn the channel. My brother fixed it himself. Sign out front was for economy inn but it has changed hands. Couldn’t even find the motel because of this. The funny thing is the new name has the word hotel in it? This is not a hotel, but a motel.
Stayed 3 nights in Aug 2023
Response from Ava on 13 Sept 2023
Hi, Deborah! As per the feedback, it seems that your stay with us has not been up to the mark, however, we will improve our services with our continuous efforts. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Hope to host you soon :) Regards, Ava

2/10 Terrible

Panhandle For

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Run down and dirty. TV didn’t work, no coffee, the window was taped and painted with the tape left on and most of the screen torn out, very tacky, hair EVERYWHERE. The towels were disgusting, stained and covered in hair. There was other colored hair all over the bathroom floor. The A/C barely worked, but was loud as heck. No privacy between rooms, you could hear a pin drop from the next room. Rude staff who said to go to McDonald’s if I wanted coffee and mentioned Dunkin but failed to mention it was temporarily closed. What hotel doesn’t provide a coffee pot? Charged me for my pets when the room was filthier when we arrived than when we left. Didn’t provide enough towels and the towels were not big enough for a small child, nevermind an adult. Left after 14 hours, but their no cancel policy wouldn’t allow me a refund for the second night I’d already paid for. The beds are really tiny, didn’t even fit two kids never mind if I’d brought another adult. They painted over spots in the room and bathroom with paint that didn’t match the rest of the spaces. Why cheap out while charging so much? The shower has no water pressure. This was a cheap motel we way over paid for. I absolutely do not recommend.
Stayed 2 nights in Aug 2023
Response from Joey on 12 Sept 2023
Thank you so much for the positive rating, Panhandle! Thank you for sharing this with us, we have duly noted your feedback and we will strive for a better experience in the future. Regards, Joey

10/10 Excellent

Tonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and wanted to make sure our stay was a good experience. Our room was very clean. I liked the fact they accept pets and no carpet in the room. Plenty of food establishments next door and across the street. The motley is bigger than the pictures show. There are rooms in the back too. Owner stayed up all night during Hurricane Adelia to welcome anyone who needed him. Family owned motel I'm assuming.
Stayed 1 night in Aug 2023
Response from Ava on 12 Sept 2023
Hi, Tonia! we are happy to hear you had a great time with us. Your precious words of gratitude have meant a great deal to us, and hope to serve you even better soon. Regards, Ava

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Tim on 12 Sept 2023
Thanks for your kind and lovely words, Clayton! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays as well. Regards, Tim

10/10 Excellent

Edison

Stayed 8 nights in Jul 2023

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Close proximity to highway and gas/fast food.
Stayed 1 night in May 2023
Response from Joey on 21 Jun 2023
Hi, Keith! Happy to hear that you admire our services. We look forward to serving you soon. Regards, Joey

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable rates. Convenient location off highway. Clean
Stayed 1 night in May 2023
Response from Joey on 21 Jun 2023
Hi, Keith! Thank you for sharing this valuable feedback. We are striving to provide consistent services to our guests. Wishing you a wonderful day ahead. Regards, Joey

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It may look like it is run down, but it was quiet and clean inside, staff was very friendly too.
Stayed 2 nights in May 2023
Response from Joey on 21 Jun 2023
Hi, Jeremy! We appreciate your valuable feedback. Looking forward to hosting you soon with a superb experience. Regards, Joey

4/10 Poor

Verified traveller

Travelled with group
No place to hang clothes. Soap provided was rough. No coffee pot or coffee in the lobby. Hotel is old. Room door was hard to open. Towels were thin and rough. Will not stay at this location again
Stayed 2 nights in Apr 2023
Response from Barbara on 21 Jun 2023
Sorry for the inconvenience! We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, Barbara

8/10 Good

Jesus M.

Travelled with family
Liked: Staff & service, amenities
Great customer service. Thanks.
Stayed 7 nights in Apr 2023

2/10 Terrible

BETH ANNE

Disliked: Cleanliness, property conditions & facilities, room comfort
OYO = oh no
The sink leaked on the floor. The sheets had hair in them and gave me a rash. I checked out 11:30 at night to go find a decent place to sleep
Stayed 3 nights in Apr 2023

6/10 Okay

Leanne and Stephen

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The sign outside the hotel was still showing its previous name, thus we passed it 3 times before turning in to ask directions. The OYO name was INSIDE, which is not helpful to finding it. Check-in was friendly, but he had difficulty finding our reservation, not sure why, but it seemed half the hotel was under renovation, so perhaps bad internet? We had difficulty getting signal from the room too. Room was spotless but sparse, it only had one tiny trash bin, and small towels, causing my husband to forego his shower so I could use both. I imagine conditions will improve as the changeover finishes, so overall I found it an ok place to stay for the price.
Stayed 1 night in Mar 2023

2/10 Terrible

Mariabella

Stayed 1 night in Mar 2023

4/10 Poor

Brandon

Business traveller
Disliked: Staff & service
I'm an African American males and When I checked in the first night I had just move some boxes and luck hazardous because I was in between homes. My apartment was not ready.I spoken down to by the receptionist at the counter and told not to bother him for the rest of the night. I work for Florida Department of Children and Family. The next morning I had on my uniform and the receptionist totally different treatment he greated me with a smile. My stays from Feb 1-6
Stayed 1 night in Feb 2023

4/10 Poor

Monica

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The room was dirty, the lady at the front desk was rude, i was charged for having my girlfriend with me (even though I reserved a 1 bed room), outside had trash all around, and, 30 minutes before we had to check-out, the same lady came knocking on the door, telling us to hurry up so housekeeping could come in.
Stayed 1 night in Jan 2023

2/10 Terrible

ROXANA

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Ammy on 7 May 2024
Hi, Roxana! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

4/10 Poor

johanne

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Trop dispendieux qualite prix
Stayed 1 night in Oct 2023