Ratings based on 1,569 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
87% of guests recommend
4.1 Room cleanliness
4.4 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travellerfrom new york

just ok,

Posted 25-Nov-2014
Pros: This hotel is not a place you want to spend a lot of time in, very basic if that, but in a way that might be good bc its makes you want to get out
Cons: too much to improve
Location: location is great, prime location, walking distance to shops and resto's
arrived in hawaii late arrival, just needed cheap place to sleep, thats all!, if you're looking for more than that, you'll be disappointed!
Comment from Hotel Management
26-Nov-2014 by Courtyard Waikiki, Hotel Management
ALoha Steve, Thank you for your feedback. We apologize we didn't fully meet your expectations on this visit. We hope to have another opportunity to regain your confidence in the future. Thank you again for your review!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Nov-2014
Would definitely be back here sometime! Standard room is small but it's good enough for two people. Staff & valet was very friendly and quick. We paid overalls of $202 (valet parking included w/ In & out previlages) for one night which wasn't too bad... Heard they will be doing some renovations in 2015? Hopefully can add microwave in the standard rooms too. Lol
1 out of 5
Recommended
for Couples
by A verified travellerfrom Seattle

very nice hotel. Staff were excellent

Posted 23-Nov-2014
Pros: good staff
Location: close to beach
limited parking (this is Waikiki). Valet service very smooth. Maid service was excellent and transparent
Comment from Hotel Management
26-Nov-2014 by Courtyard Waikiki, Hotel Management
Aloha Jack, Thank you very much for your review on your recent stay with us. We wished we could've received a better rating, as we were pleased to learn that our service met your expectations. We apologize for the areas in which we failed to meet them as well. Thank you again for your feedback!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom franklin lakes nj

Great hotel with a great location,the hotel staff

Posted 23-Nov-2014
Pros: The location was within walking distance of everything ,food ,beach, shopping and we felt very safe.
Cons: The size of the room and bathroom.also the sitting area outside
Location: Perfect place to be within walking distance of shopping food ,beach,transportaion
We were in the smaller building with a nice warm salt water pool ,really nice.everyone was very helpful and cautious.the room was keep very clean and the maid was very cautious
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-Nov-2014
Great location. Close to restaurants and shopping.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice central hotel

Posted 21-Nov-2014
The staff are brilliant, very friendly and helpful,
5 out of 5
Recommended
for Everyone
by A verified travellerfrom newport beach

It was very cozy:)

Posted 18-Nov-2014
Sheets were soft and comfortable, pillows as well. It felt like home
4 out of 5
Recommended
for Everyone
by A verified travellerfrom San Pablo,CA

Nice hotel with excellent location!

Posted 14-Nov-2014
Pros: Pool, location, staff, valet,
Cons: new painting on the rooms walls, new room carpet
Location: Excellent!
The rooms need a little touch on the walls and new carpet. The bathroom is smelling even after clean!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Arizona

An affordable and comfortable place.

Posted 12-Nov-2014
Location: Very close to the beach- couple of blocks. Right in the middle of Waikiki- all the shopping, restaurants, and beach things. Loud at night.
A very nice hotel. The staff was wonderful, very accommodating and very friendly. The room was very nice- we had the little outer back building which is dated on the outside, but the room was lovely, the bed was soft and we were very pleased. The price was good comparatively- we tried to go cheap the first night and were very relieved to find this hotel after that!
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Nov-2014
It was centrally located to great shopping. The rooms were awfully small.