Ratings based on 1,516 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
87% of guests recommend
4.1 Room cleanliness
4.4 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller from Melbourne

Great location

Posted 28-Sep-2014
Pros: Excellent location; we could walk to the beach, shops and restaurants and there was a trollay and bus stop out the front. Nice pool area.
Friendly staff at check in, but the room and bathroom were very very tiny. The uncomfortable bed and the noise from the street below were not conducive to a good nights sleep.
2 out of 5
by A verified traveller from melbourne

Ordinary hotel over priced for what it offers

Posted 27-Sep-2014
The most expensive place we stayed In Hawaii and the worst . The foyer area was lovely but when we got put of the lift on our floor it was all down hill from there . Hall carpet was dirty and stained . The room was tiny . No shower gel or bottled water . The room was serviced very late in the day . Power to fridge and coffee machine on a power board strapped to the side of a cabinet , very tacky .
3 out of 5
Recommended
for Everyone
by A verified traveller from n.y.

Location of hotel is good staff is excellent!

Posted 25-Sep-2014
Location: This location is great for tour pick ups, shopping and going to the beach.
The rooms are very small. The street side rooms are very noisy. Many guests had their rooms changed to the pool side. There are no chairs in the room to just relax on. You always have to use the bed.
4 out of 5
Recommended
for Everyone
by A verified traveller

Shoddy maintenance and room cleanup

Posted 24-Sep-2014
Pros: Location close to Waikiki Beach. All tours we went on had pickup points within a few blocks of our hotel.
Cons: Maintenance.
Location: Waikiki Beach. Restaurants. Tours.
The safe to lock up valuables was worthless. Half the keys on the keypad did not work. After great difficulty I was able to lock the safe, but later the keys for my combo did not work, and I was unable to unlock it. I had to call the maintenance man who came and unlocked it with a mechanical key. He said the keypad was bad and had to go. It takes time for keys to go bad, and they had plenty of warning to fix it, but they did not. Shoddy maintenance. Also we came back late in the afternoon and our room had not been cleaned yet. The bathroom had no shelf space to put anything on. Just a small sink. However the rest of the hotel was fine and we enjoyed our stay.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 23-Sep-2014
Pros: Very friendly staff. I liked the balcony also.
Cons: Parts of hotel is old. Needs updated.
Location: Tons of stuff to do near by. All kinds of restuarants. All kinds of shopping. Great area!! All in walking distance.
Staff is great! However, website said it was mere steps from beach. It was not. Took about 15 minutes which isn't bad but its not mere steps. Had a great time.
3 out of 5
Recommended
for Everyone
by A verified traveller

Overnight.

Posted 23-Sep-2014
Very noisy hotel, right next to a very busy street.
4 out of 5
Recommended
for Everyone
by A verified traveller from Wheat Ridge CO

Only stayed 2 Nights, since came from Cruise ship.

Posted 22-Sep-2014
Pros: Location close to everything
Cons: In 2 days didn't find anything wrong
Location: Went to Beach @ I Hop
Again, came from Cruiseship had early check in, stayed two nights, went to Beach best time of my life, 5th time visiting Hawaii. Every thing went well@ Front Desk friendly Staff everywhere around , very warm Atmosphere.
4 out of 5
Recommended
for Everyone
by A verified traveller

Close to everything

Posted 20-Sep-2014
Staff was excellent. Room needs updating as pain and trim in bathroom is falling apart. The motel is close to everything and yet away from all the commotion of the beach front.
3 out of 5
Recommended
for Everyone
by A verified traveller

Close to beach and shopping strips

Posted 19-Sep-2014
Room was adequate but coffee making appliance did not work
3 out of 5
Recommended
for Everyone
by A verified traveller

nice but no view, was disappointed

Posted 17-Sep-2014
Pros: Clean, nice looking. Bed was really nice.
Cons: Would have liked a night stand on both sides of the bed. I used your trash can for one.
Location: It was close to food we will eat, and we were able to go look at the Royal Hawaiin, which we wanted to do last time and missed.
Was shocked to get charged $33.00 a day for parking. Can understand, but Expedia was not clear on that.