Ratings based on 2,019 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
87% of guests recommend
4.0 Room cleanliness
4.3 Service & staff
3.7 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Love Marriott hotels

Posted 26-Jul-2015
Everything was great as always. Never had any mishaps here
2 out of 5
by A verified traveller

Posted 17-Jul-2015
the bathroom was so small that I could barely get in and out since the door almost touches the toilet when used.
Comment from Hotel Management
20-Jul-2015 by Courtyard Management, Hotel Management
Aloha, Thank you for your review. We apologize that our bathroom did not meet your expectations. We continue to explore ideas on how to maximize the available space and are working with a design group prior to renovating the main tower later this year. Thank you again for your feedback, and we hope you have a chance to return in the future. Mahalo!
3 out of 5
by A verified traveller from Sac.

Loud & Noisy

Posted 17-Jul-2015
Pros: location was ideal for area.
Cons: fixing bathroom drain, and relocating the a/c unit away from beds
Location: restaurants, beach, all in walking distance.
Hotel was loud and noisy construction outside, side stair doors was always open could hear noise in our room. Bathtub didn't drain was standing in a pond of water. Hotel bar was always asking to close out tab seem like they didn't us to leave it open while we relaxed outside. Air condition unit points right are your face with cold air couldn't get a comfortable sleep, we had to have unit on as it was hot. Refrigerator didn't close correctly.
4 out of 5
Recommended
for Everyone
by A verified traveller

Very helpful staff and good location.

Posted 05-Jul-2015
Pros: Location, staffs, cleanliness
Location: Shopping, dining, beach walking
Nicely location for shopping, dining, beach walking and catching public transits. Staffs are very nice and helpful. A minor downside to me is there were traffic noises even at night.
1 out of 5
by A verified traveller from c

Decepcion en Courtyard Waikiki

Posted 03-Jul-2015
El hotel se anuncia como Waikiki Beach y esta como a 1 km de la playa es muy caro mas de 200 usf x dia el cuerto 421 esta fuera del edificio principal poco atentos los empleados laberxa es chica y sucia He sido cluente de Marriott mas de 25 años y este es el peor hotel de los que he usado No lo recomiendo en absoluto
Comment from Hotel Management
06-Jul-2015 by cywmguestservice@waikikicourtyard.com, Hotel Management
Aloha, We regret to learn that we did not meet your expectations, as you felt our price point was excessive. We sincerely apologize for the unsatisfying experience and we will aim to improve on our services. We hope to earn another chance to regain your confidence in the future. Thank you very much for your feedback!
2 out of 5
by A verified traveller

Not what I viewed online.

Posted 30-Jun-2015
Pros: Lobby was clean and staff was friendly.
Cons: rooms need painting and showers should be updated.
Location: All shops and beaches are nearby.
Very small room, walls where scuffed, bathroom was dirty. Hallway smelled musty. Pool was small.
Comment from Hotel Management
01-Jul-2015 by cywmguestservice@waikikicourtyard.com, Hotel Management
Aloha and thank you for your comments. We apologize that we weren't able to fully meet your expectations and that our product was not up to par. We will be sharing your feedback with our department heads for further inspection and corrected accordingly. Thank you again for your review. We hope to see you again on a future visit. Mahalo!
4 out of 5
Recommended
for Couples
by A verified traveller from San Diego, Ca

Location and very professional staff

Posted 28-Jun-2015
Pros: Location, cleanliness, over-all ambience
Cons: bigger pool and more restaurants
Location: perfectly located near nice malls, stores and restaurants
Stayed for almost a week due to a Medical Covention near Ala Moana Mall. The concierge, parking attendants and housekeeping staff were all friendly and professional.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Jun-2015
Pros: Great lounge and pool!
Cons: We should of got a king side bed.
Pleasant save clean hotel. Many things nearby to do.
4 out of 5
Recommended
for Everyone
by A verified traveller from San Diego

Clean, nice hotel, very accesible to the beach!

Posted 22-Jun-2015
Very accomodating staff personnel. They let me checked-in although the reservation was under my husband's nane. They provided a lot of free coupons (coffee/dvd rental, etc.)
3 out of 5
Recommended
for Everyone
by A verified traveller from Taipei

Posted 22-Jun-2015
交通方便早餐套餐不錯但房間清潔較慢,附近有許多shopping mall 前往威基基海灘步行約5~10分鐘就可到達!