Ratings based on 1,883 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
87% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
3.7 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Friendly staff, great location and value!

Posted 22-Feb-2015
Tatiana at front desk was more professional and helpful than staff at most 5 Diamond places we've stayed. Valet was great too! Can't beat the location for the price.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Hong Kong

Reasonable value for the location

Posted 22-Feb-2015
I rated the hotel based on its actual room cleaniness and comfort as I was asked to. I do understand you get what you pay for, and Honolulu hotels are very expensive. The hotel itself is dated. The shower is super small. I am 5' 2" and I have trouble moving around while washing my hair. I feel that the staff did their best but the hotel needs an upgrade. Location is good though, no view but close to shopping and the beach. Again, you get what you pay for and that's why I will still recommend it to anyone who cares about the location but do not want to pay too much. One thing I have to say: their wifi is awesome.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Chicagoland

Great location, friendly and helpful staff

Posted 21-Feb-2015
The lobby, the pool and the grounds and recently renovated and very modern and attractive. The rooms, however, show their age as the furnshings and fixtures are worn. Our room in the Royal Hawaiian tower was quieter than expected and the staff could not be more friendly.
4 out of 5
Recommended
for Everyone
by A verified traveller

Hawaii Trip

Posted 12-Feb-2015
Great support from the hotel staff. The hotel itself could use some updates to its room furniture and some general repairs, doors in our case.
4 out of 5
Recommended
for Everyone
by A verified traveller

Good for cheap

Posted 07-Feb-2015
Was great and we did not have to pay anywhere full price.
3 out of 5
by A verified travellerfrom tennessee

The staff was friendly and courteous, But...

Posted 04-Feb-2015
Very disappointed in the room. It was small and I don't believe it had been updated. The carpet was stained, the shower was small and at an angle. The curtains on the deck door were ugly. Paid over $200 per day and was let down. Wouldn't stay here again .
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 30-Jan-2015
Cheap. Free internet. Laundry facilities were nice to have. Coffee shop and a restaurant attached . Bar in the lobby was small but nice touch.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom 北海道

リピーターならば

Posted 25-Jan-2015
リピーターとか、ホテルは泊まれればOKという人向きでしょうか 今まで6.7軒のホテルに泊まりましたが、普通でした 何も不満などはありませんでしたが、年末と言う事もあり宿泊価格から考えるとちょっと高め
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Oregon

Will be back

Posted 24-Jan-2015
Pros: Location and staff. Check in and out was a breeze
Cons: Newer beds and carpeting in rooms as well as room in the bathroom for personal toiletries. Maybe a shelf or drawer to keep dishes near the kitchenett
Location: Close to restaurants and bus stop right outside the building. Walking distance to the beach
Clean, older hotel planning a remodel in the future. We stayed in the tower and it was far enough from the main street so quiet. AC was whisper quiet and efficient. Staff couldnt do enough to please us. Like their efforts to conserve....every 3rd day linen change and recycle cans in the room. Have stayed there before and will definitely go back.
4 out of 5
Recommended
for Everyone
by A verified traveller

Courtyard on Waikiki Beach

Posted 20-Jan-2015
The check in was quick and the concierge was very helpful in re-arranging the tour to fit our schedule. The restaurant was tasty and priced about average for the area. Only a few blocks from the beach and the main shopping area between the beach and the hotel.