Concierge was extremely helpful.. Lisa was the best helping with Entertainment, Restaurants and Customer Service. A very Valuable employee for the property. Pool staff and restaurant staff set the standard for Service at the other Hotels.. The property was very well maintained and is located very near everything you would need…We enjoyed our stay and the spa was an added bonus…We will be back to Hawaii but will stay here again… The Hotel staff made the Vacation enjoyable and stress free… thanks Trump Hotel..
Excellent hotel. Very very beautiful inside, looks classic and feels timeless. Room was amazing, very large. Staff was extremely courteous. Not a single negative for the whole trip.
Protip: You should definitely visit the spa. Having a massage outside in their private tents is amazing!
I was only there one night but they upgraded me to a ocean-front view, in a HUGE room. From the balcony could see the people on the jetty at 7 am watching the sun rise over Diamond Head. They even have a courtesy room to use if there's a time gap between your check-out (12 noon) and a late flight. Not cheap (particularly the $35/day parking) but you get what you pay for.
The most convenient experience is that we always had a parking space when we returned to the hotel late in the evening. They would post a "LOT FULL" sign so that only hotel guests who required parking could park.
I have been staying at the Hawaii Prince for years...every trip to Honolulu. It has a great location, wonderful staff and easy in and out for all areas of Honolulu. I love the views of the harbor... I sleep like a rock when I am there because I have the option of AC or open air...
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