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Reviews of Homewood Suites by Hilton North Bay

3 out of 5
Homewood Suites by Hilton North Bay
495 Oak St W, North Bay, ON

Reviews

9.4

Exceptional

Rating 10 - Excellent. 638 out of 881 reviews" "
Rating 8 - Good. 180 out of 881 reviews" "
Rating 6 - Okay. 34 out of 881 reviews" "
Rating 4 - Poor. 17 out of 881 reviews" "
Rating 2 - Terrible. 12 out of 881 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Darlene, Sudbury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was as expected. Not too price for comfortable accommodations.
Stayed 2 nights in May 2024
Response from Natasha on 14 May 2024
Thank you for your time and feedback. We are pleased you had a positive stay with us.

10/10 Excellent

Jamie-Lee, South River

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very nice
Stayed 1 night in Mar 2024
Response from Natasha on 19 Apr 2024
Thank You for your feedback. We are pleased that you enjoyed your stay with us.

10/10 Excellent

Jeffery

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The
Stayed 1 night in Apr 2024
Response from Natasha on 16 Apr 2024
Thank you for staying with us. We are pleased you had a good stay.

8/10 Good

Gloria

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Natasha on 16 Apr 2024
Thank you for staying with us. We are pleased your stay was a positive one

10/10 Excellent

Laura

Stayed 2 nights in Apr 2024
Response from Natasha on 7 May 2024
Thank you for your time and feedback. We are pleased your stay was a positive one with us.

10/10 Excellent

JIRI, Calgary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 10 nights in Apr 2024
Response from Natasha on 12 Apr 2024
Thank you for your review. We are pleased you had a positive experience with us.

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super walkable location and front desk ladies are the sweetest!
Stayed 1 night in Apr 2024
Response from Natasha on 9 Apr 2024
Thank you for staying with us. We are glad you had a positive experience. Looking forward to seeing you again.

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Would have liked to stay longer but they had no rooms available.
Stayed 2 nights in Apr 2024
Response from Natasha on 9 Apr 2024
Thank you for staying with us. We're very happy you had a good experience.

10/10 Excellent

Pat

Stayed 1 night in Apr 2024
Response from Natasha on 27 Apr 2024
Thank you so much for your time and feedback. We are pleased that your stay was a positive one.

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Natasha on 9 Apr 2024
Thank you for your review. We are very happy you had a positive experience with us.

10/10 Excellent

CALVIN

Liked: Cleanliness, staff & service, property conditions & facilities
Been here twice. Excellent all around. Front desk staff super friendly. Will come again.
Stayed 1 night in Mar 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Be nice if pool was available but everything else great
Stayed 1 night in Mar 2024

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in suite 601 and listened to some equipment making noise most of the time I was there. The power outlets are blocked by furniture and I have to move stuff to plug in my computer. The kitchen light was on all night for two nights before I discovered that the on/off switch was hidden behind the microwave. I thought that as an "accessible" room, maybe it was a mandatory nightlight because I would not find a switch to turn it off. I have stayed at this hotel a number of times and have always been impressed by the space. This is the first time I have been disappointed here. I will give it another try, but not for the same room.
Stayed 3 nights in Mar 2024

10/10 Excellent

Shawn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm a traveling salesman and this is by far the nicest place i stay at
Stayed 2 nights in Mar 2024

8/10 Good

Katy

Liked: Cleanliness, staff & service
.
Stayed 1 night in Mar 2024

8/10 Good

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very nice room. Jet tub was enjoyable.
Stayed 1 night in Mar 2024

10/10 Excellent

Marlene

Liked: Property conditions & facilities
Very pleasant stay. Clean and comfortable 😊
Stayed 1 night in Mar 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is fully furnished with a kitchenette.
Stayed 1 night in Mar 2024

10/10 Excellent

Amy

Stayed 1 night in Mar 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to waterfront park.
Stayed 2 nights in Mar 2024

10/10 Excellent

Mandy

Stayed 1 night in Feb 2024

4/10 Poor

Lise

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Please ensure before you book that the pool is open. I booked specifically to use the pool, and found out after checkin that it was closed! So terribly upset.
Stayed 3 nights in Feb 2024
Response from Aura on 19 Feb 2024
We are sorry you did not enjoy your stay. Our pool closure however is advertised on all the main websites.

10/10 Excellent

Louanne

Stayed 1 night in Feb 2024
Response from Thank you for your review. on 19 Feb 2024
Thank you for your review.

10/10 Excellent

Kimberli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, friendly staff, very clean rooms
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! Extremely tidy and clean!
Stayed 1 night in Feb 2024
Response from AURA on 19 Feb 2024
Thank you for your review.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Closed pool
The rooms were large ,clean and comfortable I was very disappointed that the pool was not open this is my exercise.there were no signs about it and the staff had no idea on reopening would not stay again till it’s open could not even find out if there was a hot tub.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ikumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Jennifer

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, would recommend.
Stayed 1 night in Jan 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Karen, Ottawa

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was visiting with my daughter, grandchildren and my dog! Super pet-friendly with a little treat bag for my pooch. The room was awesome with a great view of the lake (in winter sadly). I will definitely go back this summer when I return to visit my family.
Stayed 2 nights in Jan 2024

10/10 Excellent

Angele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Christina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

OUMAIMA

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a road from trip from Winnipeg to Montreal, it was the best hotel I had stay in throughout my trip. Amazing room an breakfast and Welcoming and polite staff
Stayed 1 night in Jan 2024

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

SYLVIE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Spacious Great breakfast selection
Stayed 1 night in Jan 2024

6/10 Okay

Daisy

Stayed 2 nights in Dec 2023

10/10 Excellent

Mathieu

Liked: Cleanliness, staff & service, property conditions & facilities
Not a fan on how noisy room doors are. But other then that. All is awsome
Stayed 2 nights in Dec 2023

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value!
Great value! We always get the 1 bedroom suite with kitchenette and it is very spacious! Check-in was quick! Beds were very comfortable. They even sell some basic food and snacks at the front desk.
Stayed 1 night in Dec 2023

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet
Clean and comfy - great location. The breakfast could be improved (how about scrambled eggs - they only offered meat omelet? And they should finish the advertised pool (it’s been a year) but even with that, best hotel in north bay
Stayed 2 nights in Dec 2023

6/10 Okay

Paul

Liked: Staff & service, property conditions & facilities
The room was nice and spacious but
Stayed 1 night in Dec 2023

10/10 Excellent

Kevin

Stayed 1 night in Dec 2023

10/10 Excellent

Kelly

Stayed 1 night in Dec 2023

6/10 Okay

Yasmin

Stayed 1 night in Dec 2023

10/10 Excellent

Taylor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 1 night in Dec 2023

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10
It was amazing.clean and cozy home away home
Stayed 1 night in Dec 2023

10/10 Excellent

Karly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Catrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was an amazing stay only complaint was that the pool was under maintenance which was one of the reasons we booked there
Stayed 2 nights in Dec 2023

10/10 Excellent

Lara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love being beside the lake
Stayed 1 night in Dec 2023

10/10 Excellent

Anita

Travelled with family, Travelled with family and small children, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean hotel, staff was very helpful and kind
Stayed 1 night in Nov 2023

6/10 Okay

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023