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"Very clean, tidy receptionist very helpful. Will definitely use again."

"Perfect bed for the night. Hotel is a little old and dates. Could do with some modernisation. Our 1st surprise was the shower curtain. These have long time. Time for a screen Holiday Inn! Beds were comfy. Breakfast was carnage!! Tables could not be cleaned up fast enough. I understand there is a shortage of staff in hospitality in the UK. They were really trying their best. I would stay here again just for the comfy bed and the convenience."

"This is a grrat property to stay at if you are going on a cruise. Walking distance from the port depending on which one your ship is at. Staff was helpful and the breakfast was great."

"I always enjoy my stays at the Village hotels, if the price is within my company budget. The gym is great for me, the room and food is always brilliant. So no complaints, I will definitely book again if i can. "

"We absolutely enjoyed the Bar area, The staff was very friendly. One individual stood out for us, His name was Curtis, We had a pleasant conversation with him. The only thing I would point out that could be a negative is the absence of small wash clothes. Otherwise I would recommend staying here, We are dog lovers as well and thought the dog bowl’s were great !"

"First time at this hotel, very pleased with stay, friendly staff, good breakfast, very quiet, free parking and room was lovely"

"Tired after a long airplane ride it was a delight to be at this hotel. Room was lovely and comfortable. "

"Very good. Excellent location. Ideal for exploring the city"

"We had a lovely stay in a balcony room overlooking the fabulous harbour. We had everything we needed including robes, slippers and a really comfy bed. The cleaning staff were lovely and always had a warm smile and said hello. Unfortunately the staff on reception seemed to keep their heads down or talk amongst themselves as we went in and out of the hotel. Also, we went to sit outside to have a drink and soak up the sun for an hour and the bar staff in The Jetty informed us that they don't serve outside and that we'd have to order inside and take it with us. Very odd for a 5* hotel...? Other than that we had a fabulous time and would definitely recommend to others."