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Reviews of Uraján de Luna Hotel Boutique & Spa

3 out of 5
Uraján de Luna Hotel Boutique & Spa
Carretera Federal 45, Nombre de Dios - Durango 406, Nombre de Dios, DGO

Reviews

9.6

Exceptional

Rating 10 - Excellent. 77 out of 96 reviews" "
Rating 8 - Good. 15 out of 96 reviews" "
Rating 6 - Okay. 4 out of 96 reviews" "
Rating 4 - Poor. 0 out of 96 reviews" "
Rating 2 - Terrible. 0 out of 96 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elliott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and spa! This is the place to stay when visiting Durango! A short 25 minutes from the airport (50 minutes from Durango City/centro, and close to the 'pueblo magico' of Nombre De Dios (where they are excellent mezcal producers, restaurants, and shopping. Quick drive to other outdoor adventures. Great restaurant onsite, and both breakfast and dinner were excellent. Great staff as well. Can't wait to stay here again!
Stayed 2 nights in Apr 2024

8/10 Good

Junco

Travelled with family, Travelled with group
Liked: Cleanliness
The place was beautiful and the restaurant was fabulous. We didn’t like that we have to pay extra for every little thing additional for what we thought was part of the stay.
Stayed 2 nights in Apr 2024

10/10 Excellent

Victor, Rogers

Stayed 2 nights in Mar 2024

8/10 Good

maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It is a unique very well planned boutique hotel and spa surrounded by trees and small creeks
Stayed 2 nights in Sep 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and its surroundings are beautiful.
Stayed 4 nights in Aug 2023

10/10 Excellent

Balaam

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Solo puedes hacer uso de la habitación, cualquier cosa como la alberca te cobran, lo demás excelente!!
Stayed 2 nights in Aug 2023

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice n clean fantastic
Stayed 5 nights in Jul 2023

8/10 Good

alberto

Stayed 1 night in Mar 2023

10/10 Excellent

Daniel

Stayed 1 night in Oct 2022

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the Cabana was lovely. The restaurant staff at night was amazing. I think it would be nice to allow guests that have a spa service use all spa facilities or to add a discounted fee.
Stayed 1 night in Aug 2022

10/10 Excellent

Dominica

Beautiful place.
Excelent expierience!
Stayed 1 night in Aug 2022

10/10 Excellent

José

Liked: Staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Aug 2022

6/10 Okay

Cesar

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel is nice but big price difference from what is advertise in Expedia and what you pay when you get on site. Restaurant was good but overpriced. No mezcal tasting available at the reception but hotel nicely built with beautiful setting in harmony with the local fauna/plants.
Stayed 1 night in Jun 2022
Response from Verónica Nevárez on 20 Jun 2022
Thank you for your comments, we hope to have you back soon. best regards.

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent - 5 star.
Stayed 2 nights in Mar 2022
Response from Verónica Nevárez on 1 Apr 2022
Gracias por sus comentarios, esperamos tenerla pronto de regreso! Saludos cordiales!

10/10 Excellent

Sergio

Stayed 2 nights in Mar 2022
Response from Verónica Nevárez on 1 Apr 2022
Gracias por sus comentarios, esperamos poder tenerlo pronto de regreso! Saludos cordiales!

10/10 Excellent

Roberto, Mexico

Stayed 2 nights in Mar 2022

10/10 Excellent

alfredo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Verónica Nevárez on 1 Apr 2022
Gracias por sus comentarios, esperamos poder tenerlo pronto de regreso! Saludos cordiales!

10/10 Excellent

Nora, North Las Vegas

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OMG this was an amazing experiance! I loved the spa especially and plan on booking it when I return to the area.
Stayed 1 night in Jan 2022
Response from Verónica Nevárez on 17 Feb 2022
Thanks for stay with us, wo hope to have you back soon! Best regards.

10/10 Excellent

Hugo Rios

Stayed 1 night in Aug 2021

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2021
Response from Gerencia General on 18 Aug 2021
De parte de todo el staff de Hotel Uraján de Luna., le damos las gracias y esperamos que su estancia haya sido placentera. Los esperamos muy pronto de regreso.

10/10 Excellent

Jessy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Gerencia General on 18 Aug 2021
De parte de todo el staff de Hotel Uraján de Luna., le damos las gracias y esperamos que su estancia haya sido placentera. Los esperamos muy pronto de regreso.

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a beautiful place!
Stayed 1 night in Jun 2021
Response from Gerencia General on 18 Aug 2021
De parte de todo el staff de Hotel Uraján de Luna., le damos las gracias y esperamos que su estancia haya sido placentera. Los esperamos muy pronto de regreso.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel and SPA was perfect. We had a pleasand stay. The only thing that bothered us was the connection door between 2 rooms.
Stayed 2 nights in Apr 2021
Response from General management, on 23 May 2021
Dear guest, The entire team of Urajan de Luna Hotel Boutique & Spa, we are very grateful for having given us the opportunity to serve you, your comments and evaluation are of great value to us, since they help us improve day by day and take up what is necessary to improve. Thanks again for sharing your experiences and we hope to see you soon. Urajan de Luna Hotel Boutique & Spa

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Amazing property, rooms are really nice, they still have to work on some details to be a top notch hotel, for example they didn’t change my towels or did room service on my two night stay, also make sure not to get anything dirty they will charge you for it.
Stayed 2 nights in Jan 2021

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo perfecto
Stayed 1 night in Mar 2024

10/10 Excellent

Cristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito lugar con un servicio. Excelente habitaciones, muy limpias y amplias. Buen servicio de restaurante y el spa está súper
Stayed 1 night in Apr 2024

10/10 Excellent

Abraham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, las habitaciones excelentes, muy limpias una muy buena atencion de parte de todo el personal y el ambiente muy tranquilo y relajante. Poco practico la situacion del spa y su acceso pero vale la pena, ene general una gran expereincia, lo recomiendo ampliamente
Stayed 1 night in Apr 2024

8/10 Good

María Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Buena, tranquila
Stayed 2 nights in Apr 2024

10/10 Excellent

Adan

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Enrique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención y alimentos bien preparados
Stayed 2 nights in Mar 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bello lugar con gente muy amables
Stayed 2 nights in Feb 2024

10/10 Excellent

Ana Isabel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo hay un restaurante pero la comida es rica y variada. El spa tiene muchos tratamiento y el que tomamos nos gustó mucho. Aprovechamos para caminar un poco en los alrededores aunque es poquito el camino y hay zonas en construcción.
Stayed 1 night in Feb 2024

8/10 Good

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo no me gustó que me cobrarán extra por estar en las áreas de uso común, si se supone que pagué por la estancia.
Stayed 1 night in Feb 2024

10/10 Excellent

Mayte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Dec 2023

10/10 Excellent

georgina

Travelled with family
Excelente!!
Stayed 2 nights in Dec 2023

8/10 Good

Liliana Gabriela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo estuvo muy bien, el lugar es muy bonito, le falta mayor disponibilidad de servicios de spa
Stayed 1 night in Nov 2023
Response from TCHAGRA on 1 Dec 2023
Una disculpa por la demora en nuestra respuesta; le agradecemos sinceramente su comentario. Toda sugerencia de nuestros huèspedes son considerados de suma importancia y analizados para poder improvisar y mejorar constantemente. Actualmente estamos en el proceso de la obra de una alberca externa, que contara con un jacuzzi, bar y servicio de vestidores, lo cual permitirá a nuestros huéspedes tener un area mas amplia cerca del SPA

10/10 Excellent

Oscar Ignacio

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy hermoso lugar. Me encantaron las habitaciones y todo es un lugar mágico Estoy enamorada de los paseos que tienen cerca, la cascada del saltito, el río que pasa tan solo pasando la carretera y los restaurantes que están a su alrededor y no se diga la nieve que hay en la plaza de el pueblo de nombre de Dios
Stayed 1 night in Oct 2023
Response from TCHAGRA on 1 Dec 2023
Buenas tardes y saludos desde Urajan de Luna:Gracias por sus comentarios, los cuales hemos compartido con el resto del equipo con el objetivo de continuar con la motivación y el impulso por brindar un servicio de primera clase. Esperamos verle pronto de regreso!

10/10 Excellent

JOSE LUIS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from TCHAGRA on 1 Dec 2023
Gracias por su evaluación, esperamos verle de regreso en esta su casa. Sinceramente

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness
Está muy hermoso el hotel y buena atención
Stayed 1 night in Sep 2023

10/10 Excellent

Irma P

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien.
Stayed 4 nights in Aug 2023

10/10 Excellent

Altagracia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo perfecto
Stayed 2 nights in Aug 2023

10/10 Excellent

Armando Alejandro, Torreon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso lugar increíble atención de todo el personal, Perfecto
Stayed 1 night in Aug 2023

10/10 Excellent

Judit

Stayed 2 nights in Aug 2023

10/10 Excellent

Oscar Treviño

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar de relajación, gente muy amable y excelentes servicios de masajes
Stayed 3 nights in Aug 2023

10/10 Excellent

Ivan

Stayed 1 night in Aug 2023

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service
Increíble lugar
Stayed 2 nights in Jul 2023

10/10 Excellent

Aurora Emma

Travelled with partner
Todo supera
Stayed 1 night in Jul 2023