Ratings based on 224 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from ホーチミン

スタッフの対応がとてもいい。

Posted 13-Jun-2015
2度目の宿泊でしたが、とてもよかった。スタッフがとてもいいです。また来たくなります。 誕生日だったので、ケーキを部屋まで届けてくれました。また、部屋もあるグレードアップされており、とてもよった。 日本語が通じるスタッフもいました。
5 out of 5
Recommended
for Everyone
by A verified traveller from Perth Australia

Five star experience

Posted 07-Jun-2015
Pros: Quality, services, friendliness.
Cons: Airconditioning in room was noisy. Fix that and room would be perfect.
Location: Close to beach and Nha Trang centre. Beach activities, relaxing, shopping and nearby Vinpearl is worth seeing.
This is a true five star hotel with a top level of facilities and services. Well located opposite the beach and with a good pool area in the open on first floor level. I had a large room with balcony and view was fantastic. Turn down service/chocolates in the evening, a variety of dining, lounge areas and large & peaceful spa.
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

Excellent hotel close to the beach.

Posted 14-May-2015
Pros: The room, the view, the beach, the pool, the Sky Lounge and the breakfasts.
Cons: British visitors need to be prepared for many Russian guests at the Hotel.
Location: Excellent for the beach and quiet and peaceful. However lively action is only a short walk away if that is what you are looking for.
We arrived at the Sunrise Nha Trang Beach Hotel and Spa at 2.00am as our train from Danang was severely delayed, however the staff could not have been more accommodating and dealt with the necessary procedures with alacrity. We thoroughly enjoyed our stay in a large room with a balcony overlooking the sea. It was a short walk over the road ( which Hotel staff helped us cross if necessary ) to a superb beach with several hotel sun loungers available. Again Hotel staff helped with towels and mattresses immediately no matter what time we arrived on the beach - we were there before 7.00am on occasion. We could also order drinks on the beach. We also enjoyed the Hotel pool and cocktails in the Sky Lounge at Happy Hour with fabulous views. Breakfast was excellent - a wide choice and excellent omelettes.
4 out of 5
Recommended
for Everyone
by A verified traveller

4 days in Nha Trang

Posted 04-May-2015
I found the hotel staff welcoming and friendly. Even walked us across the busy road. They know what you want almost before you do! Breakfast was excellent.
4 out of 5
Recommended
for Personal Event
by A verified traveller

Nha Trang

Posted 20-Mar-2015 on Hotels
Mycket bra hotell med trevlig personal. Det är dock tid att renovera vissa delar. Gymmet kan bli bättre. Mycket trevlig och serviceinriktad personal.
5 out of 5
Recommended
for Families
by A verified traveller from 東京

小さい子供がいても安心!ホスピタリティ溢れるスタッフの方々に感謝!!

Posted 12-Mar-2015
Pros: とても、素晴らしいホテルマン!
Cons: 特になし
3月4日から7日まで、滞在しました。新婚旅行でしたので、スイートに宿泊しました。目の前に広がるオーシャンビュー。 部屋にもとても満足しましたが、それ以上にホテルマンの方々のいろいろな気遣いなどが、小さい子供がいる(1歳4ヶ月)我々にはとてもありがたかったです。 ローカルの方々がいかれる飲食店などの地元情報もおしえてくれたり、帰りの空港までのタクシーの値段交渉まで(笑 本当に、何度でも行きたいホテルでした!
5 out of 5
Recommended
for Getaway With Friends
by A verified traveller

위치도좋고 시설도좋은 별다섯개 호텔

Posted 04-Mar-2015 on Hotels
그냥짱. 역시 가격이 쎈만큼 서비스도 위치도 청결도도 짱이었다.
5 out of 5
Recommended
for Everyone
by A verified traveller from New Zealand

5* service and 5* resort

Posted 04-Mar-2015
The resort is amazing, awesome pool, room and view of the beach. The staff were the highlight of the resort, they couldn't do enough for us. From helping us cross the road from the resort to the beach, to laying out towels and putting the umbrella up for us at the pool, to organising a surprise birthday cake to be delivered to our room on my partners birthday. Best customer service we've recieved in a hotel, special thanks to An, he made our stay very memorable! We also had massages at the hotel spa which were great!
5 out of 5
Recommended
for Couples
by Hien from Melbourne

Nice to relax

Posted 02-Mar-2015 on Hotels
Very pleased, we got free upgrade to ocean view! Love the swimming pool, jet bath.
3 out of 5
Recommended
for Families
by Thanh from HCMC

Dịch vuh hotels.com có đáng tin?

Posted 28-Feb-2015 on Hotels
Mặc dù phòng có khuyết điểm nhưng nhân viên khách sạn đã rất cố gắng để khắc phục. Riêng về dịch vụ của Hotels.com rất đáng ngờ. Mỗi khi đặt phòng mà sử dụng điểm thưởng là không thanh toán được, bỏ sử dụng điểm thưởng là đặt được bình thường. Lúc nào cũng chỉ có một câu "còn 2 đêm nữa là được phòng miễn phí" ! Số điện thoại ở Việt Nam cũng là số ma, không bao giờ gọi được, dù là gọi thẳng hoặc thêm đầu 04 hay 08.