Standard Double Room, Ensuite
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Reviews of The Smugglers Inn

The Smugglers Inn
Little Carloggas, St Mawgan, Newquay, England

Reviews

7.8

Good

Rating 10 - Excellent. 63 out of 187 reviews" "
Rating 8 - Good. 60 out of 187 reviews" "
Rating 6 - Okay. 37 out of 187 reviews" "
Rating 4 - Poor. 22 out of 187 reviews" "
Rating 2 - Terrible. 5 out of 187 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs and the owners are superb!they treated costumers and guests as family!looking forward to stay there again on our next holiday! ❤️
Stayed 4 nights in Apr 2024

6/10 Okay

William, Boston

Liked: Cleanliness, staff & service
The staff were very friendly and helpful but the property is rundown. The room and bath were small but adequate.
Stayed 1 night in Feb 2024

10/10 Excellent

Mark

Stayed 1 night in Nov 2023

4/10 Poor

ENVEA UK LTD

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Heaters are not workings proper . Room is too much cold
Stayed 2 nights in Oct 2023

10/10 Excellent

PETER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Darren

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money, fantastic breakfast
Stayed 1 night in Oct 2023

10/10 Excellent

Denise

Stayed 1 night in Oct 2023

10/10 Excellent

ANTHONY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freindly with excellent food
Stayed 1 night in Sep 2023

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Had a lovely stay close to the airport super convenient and reasonably priced and super friendly staff!
Stayed 1 night in Sep 2023

4/10 Poor

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities
Needs up dàting it was cheap but lack of maintanance and very warn out furnature.
Stayed 6 nights in Sep 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok for a budget hotel
It was ok for a budget hotel. If you want more it’s probably not for you.
Stayed 3 nights in Sep 2023

6/10 Okay

Jacqueline

Travelled with partner
Liked: Staff & service
Enjoyed a 2 night stay here. First night there was a quiz ,this was great fun. Enjoyed the food which although not massive choice was very good and always piping hot . Breakfast was enjoyable and although a little tired in decor etc. Would not hesitate to stay here again.
Stayed 2 nights in Aug 2023

8/10 Good

Keran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice pub
Very friendly staff, excellent food, room a little tired.
Stayed 1 night in Sep 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight Hotel could do bit of maintenance but had no effect on stay Good breakfast
Stayed 1 night in Aug 2023

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Don't listen to the Fusspots.. this place is good!
It's a friendly run pub with some rooms above... It's clean and tidy, some bits not 100%, but not over priced... Good Breakfast.. Check if you want a meal late.
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Virginia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overall
You get what you paid for, but in a good way. Don't expect anything grand, but nice quiet bedroom, comfy bed, nice complimentary extras and quiet room, hotel and area.
Stayed 1 night in Aug 2023

2/10 Terrible

Louise

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is unclean and smells when you walk in, it also closed the bar at 6pm so we couldn't get a drink or anything. It was that bad we had to find accommodation else where. The pictures on the website are nothing like the property.
Stayed 1 night in Aug 2023

2/10 Terrible

Lynne

Disliked: Cleanliness, property conditions & facilities, room comfort
Shabby and dirty! Couldn't wait to leave.
Condition of room unacceptable. Book somwhere else! Room 6 window would not close, hadn't been cleaned for ages as mould and cobwebs, shower could only be used as a dribble or it went scalding hot ( impossible to wash hair), toilet difficult to flush, cobwebs and dirty - would have walked straight out if I could. Not worth the £100 rate charged. Double bed was comfy but no pillow protectors used and breakfast was ok, but sat there for 15 mins before someone came. Coffee served at breakfast was instant, not filter. Whole place shabby and needs a good clean and a refit both inside and out. Dead plants outside, weeds and unkempt exterior. Staff we spoke with were friendly but we didn't complain as just wanted out. I understand hotels have had it tough due to Covid, but there's no excuse for lack of cleaning and tidying up. Avoid!
Stayed 1 night in Aug 2023

8/10 Good

Melissa

Liked: Staff & service
Basic accommodation right by the airport. The hosts were very accommodating. God breakfast.
Stayed 1 night in Aug 2023

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay. Will definitely be returning
We had a lovely stay here this weekend and will definitely be returning. Everyone was so friendly and welcoming. We never got her name, but the lady who serves breakfast was so lovely. Thank you very much
Stayed 3 nights in Aug 2023

6/10 Okay

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Interesting.
Stayed 1 night in Aug 2023

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stellar food perfect views comfy room.
Stayed as was going Eden Project, was so nice the views were incredible the food was out of the world and the service of all staff was so polite and friendly and very welcoming. Was an active bar but after 11pm no noise. Breakfast was delicious Water was boiling hot. Room was very clean tv even had a SVD slot in the back (can’t promise for all rooms but mine did) About 5 min drive from Mawgan Porth beach 10mins from Newquay beach. Don’t be put off by the hard bed it was so comfortable once you lay down it supported every inch of body after a long day walking. We will be returning next year, The only down side was the pillows needed to be renewed was flat, had to use the towels to raise the pillows. To over come this bring your own then it’s no issue at all. Thank you so much for a wonderful week August 2023.
Stayed 2 nights in Aug 2023

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, room comfort
A charming place
The Smugglers Inn was used as a stopover and part of a multi-stop trip of Cornwall and the Devon area. There was plenty of parking and the food was very nice. The staff was very helpful. The building is old but full of charm but need's some renovation however I enjoyed my stay and found the view from the room outstanding.
Stayed 1 night in Jul 2023

4/10 Poor

Donna

Disliked: Cleanliness, property conditions & facilities
Not very good or worth the money
Room was alright but bathroom was bad. The shower pressure was slow and came in really hot and took a while to get the temperature right. Toilet seat was broken. The light above the sink was not working. There was mould on the nets. No room service so had to ask for more fresh towels, tea, coffee and milk. Our evening meal was served on a chopping board so some food fell onto the table and seemed a silly idea to serve it that way.
Stayed 2 nights in Jul 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay
We had a lovely stay Shame it was for only one night. Staff were friendly and helpful (especially hotel dog) Room clean and comfortable and quiet. Great view Would definitely stay again
Stayed 1 night in Jul 2023

6/10 Okay

Colleen

Business traveller
Liked: Cleanliness, staff & service
Great Staff, Average Hotel
The staff are all excellent. Really friendly and helpful and that makes a big difference. Breakfast was tasty too, so that's a big positive. The hotel itself is looking tired and has quite a few issues. Just in our room the TV didn't work properly (we tried changing the remote's batteries and that didn't help), the vinyl on the headboards was very worn, the light above the sink didn't work properly, the toilet wobbled when you sat on it. I also noticed that in the lounge area there's a leak in the skylight which meant that the sofa under it had a wet patch, which is not ideal. I think it just needs some repairs and updating. But, to repeat, the staff were really nice, so it was still a pleasant stay. Not sure I would choose to stay again though, unless the issues mentioned were tackled. It's an acceptable place to stay, but keep your expectations on the low side.
Stayed 2 nights in Jul 2023

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, I was able to get to plenty of tourist places. All of the staff were perfect and really friendly and always happy to help
Stayed 7 nights in Jul 2023

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

8/10 Good

Dean

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
The bathroom was a bit tired, and needs attention around the Bath, The room was clean and tidy and staff were very friendly.
Stayed 1 night in Jul 2023

10/10 Excellent

Barbora

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I just love it. Staff was absolutely fantastic. Food is so good in there as well. Room was nice and clean. Really nothing to complain about. Only can recommend it. If you have a bike or car this is great place for stay and plus is cheap. Definitely this will be my first choice when I will go back for holiday.
Stayed 1 night in Jul 2023

10/10 Excellent

Hazel

Stayed 1 night in Jul 2023

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, room comfort
Worth a stay, use or lose it
The staff very friendly and welcoming, we did not eat there but everything that came out of the kitchen looked good and we heard many compliments on the food from those who had eaten.
Stayed 1 night in Jul 2023

10/10 Excellent

Amy

Stayed 2 nights in Jul 2023

4/10 Poor

Sarah

Travelled with family, Travelled with pets
Disliked: Cleanliness, property conditions & facilities
Dated and pictures online didn’t reflect the actual room. Very noisy till the early hours and found a mouldy towel down the back of the bed.
Stayed 1 night in Jul 2023

2/10 Terrible

Lesley

Stayed 1 night in Jul 2023

8/10 Good

Karl

Liked: Cleanliness
Apart from a dodgy TV Arial the stay was reasonable would stay again as prices are reasonable good and in a quite location the owners are lovely and kind but it is slightly a travel from town
Stayed 2 nights in Jul 2023

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice stay at The Smugglers Inn, nice, comfortable and clean rooms and a warm welcome. Will definitely stay again the next time we are in the area.
Stayed 1 night in Jun 2023

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
The owners were incredibly helpful as I had car trouble. They were obliging and my room was more than adequately provided with comfort. A lo velt short stay snd I would go again in a heart beat.
Stayed 1 night in Jun 2023

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a good place to stop. Pleasant folk, decent service and good food. No real issues.
Stayed 1 night in Jun 2023

6/10 Okay

Katie

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Made to feel welcome by staff. Establishment had a relaxed homely atmosphere. Evening meal available, well presented and tasty followed by equally acceptable breakfast. Rooms clean, light and fresh in decor. Unable to get warm/hot water through shower which was echoed by another resident. Would have liked an additional mirror near to daylight of bathroom window. Light above sink didn't work.
Stayed 1 night in Jun 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Loved this place, friendly staff and great food. Typical country pub feel and not that far away from Newquay and beaches.
Stayed 2 nights in Jun 2023

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Stayed 1 night in Jun 2023

4/10 Poor

Steve

Stayed 1 night in Jun 2023

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Dave

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 4 nights in Jun 2023

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

4/10 Poor

Alice

Disliked: Property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly and clean. Food very good. comfortable beds.
Stayed 1 night in May 2023