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Reviews of Stratford Apartment

3.5 out of 5
Stratford Apartment
29 Old Station Road, Flat 5, Newmarket, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 7 out of 12 reviews" "
Rating 8 - Good. 3 out of 12 reviews" "
Rating 6 - Okay. 2 out of 12 reviews" "
Rating 4 - Poor. 0 out of 12 reviews" "
Rating 2 - Terrible. 0 out of 12 reviews" "

7.6/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

6/10 Okay

Deborah

Travelled with partner
Disliked: Cleanliness
Such a shame that the outside and entrance to this flat is so dirty & grubby. The pile of dumped rubbish outside was not good either. The entrance & stairway is very grubby & smells damp. Needs a good clean & paint. The flat could be lovely if did not smell damp. Also you charge £30 extra for cleaning?? We had to Hoover behind the beds as cobwebs also false nails! We had to Hoover round windows as full of cobwebs & spiders. Could not use any units in bedroom as full up with bedding &/or were dirty. All need to be wiped clean. Sink in bathroom dirty. Window cills full dust. No bath as advertised. Freezer door not attached. Kettle disgusting. All kitchen drawers need a clean. Windows do not look like they have been cleaned for months. As it’s basement flat your outlook is a brick wall but would be nice if the outside area was cleaned up as you just look out to dirt/leaves/mess. Also note that if more than two people staying there is only one toilet/shower which is in the bedroom. If cleaned could be a nice place.
Stayed 2 nights in Aug 2023

8/10 Good

Sharon

Liked: Room comfort
Did the job
Stayed for two nights at The Stratford Apartments. On the good side, it was spacious and had a good size shower. The beds and furniture were all comfortable. On the down side it smelt really quite damp and there were some amazing cobwebs in the bathroom. Great for short stays, location was excellent. It suited our needs but wouldn't like to stay longer.
Stayed 2 nights in Aug 2023

8/10 Good

Natalie

Liked: Room comfort
The apartment is in a great location, close to the town centre and convenient to get to the racecourse. As others have mentioned the outside and lead up to the apartment lets it down which is not much you can do. Unfortunately there had been a water leak and the cupboard with the water tank in opposite was open giving a musty smell which didnt help. The apartment itself was tidy, the bedding all clean and equipped with complimentary tea and toiletries. The bathroom was clean albeit with a few extra spider guests! The bedroom wall had a squahed insect on the wall and a dead fly in it which wasnt great. The cooker had been cleaned but not enough and as result I didnt want to use it and washed all utensils before using. The beds were comfortable, shame we didnt get much sleep due to noise in the flat above which again can't be helped. We had to reattach curtains to hooks in both lounge and bedroom on arrival. I would stay again as I thought it was a good location and pretty clean inside but I know my partner didnt feel secure in there and therefore we would probably look elsewhere next time. The company were prompt with emails and instructions.
Stayed 2 nights in Aug 2023

10/10 Excellent

PHIL

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Raymond

Stayed 2 nights in Sep 2022
Response from A on 30 Oct 2022
Thanks for your rating

10/10 Excellent

Jan

Travelled with family
Liked: Cleanliness, room comfort
A pleasant surprise
The apartment was clean, comfortable and well-equipped ( even a cafetiere ). Finding that there was a sofa bed was good. The approach along the stairs isn't wonderful, a bit drab and unloved but once in the apartment, all is good. There is some street parking right outside the Stratford and we were lucky and bagged a space, otherwise free parking nearby in other streets.
Stayed 2 nights in Aug 2022
Response from A on 12 Sept 2022
Thanks for your review. Unfortynatly we do not have control over the area outside.

10/10 Excellent

maria

Stayed 2 nights in Jul 2022
Response from A on 12 Sept 2022
:)

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, room comfort
Newmarket apartment
Apartment was clean and nice. Had good wifi.
Stayed 7 nights in Jan 2022
Response from Stratford Apartment on 9 Mar 2022
Good to hear that the apartment was what you needed

8/10 Good

Anna

Stayed 2 nights in Sep 2021

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, room comfort
Great stay!
Great stay. Offered an alternate location due to a problem with the original. Very satisfied with my stay. Will book again with this place.
Stayed 15 nights in Apr 2021

6/10 Okay

Sophie

Liked: Room comfort
Disliked: Cleanliness
Nice enough
Average Nice and tidy inside plenty of space But bathroom and especially towels were not clean
Stayed 2 nights in Dec 2018

10/10 Excellent

ANNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018