Standard Double Room | Desk, blackout curtains, free WiFi

Reviews of Ravensworth Arms Hotel by Greene King Inns

3 out of 5
Ravensworth Arms Hotel by Greene King Inns
Lamesley, Gateshead, England

Reviews

8.4

Very good

Rating 10 - Excellent. 71 out of 172 reviews" "
Rating 8 - Good. 70 out of 172 reviews" "
Rating 6 - Okay. 21 out of 172 reviews" "
Rating 4 - Poor. 8 out of 172 reviews" "
Rating 2 - Terrible. 2 out of 172 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

David, Wakefield

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful. Good spot to stay very quiet yet not for from amenities and a good base to venture out
Stayed 1 night in May 2024

10/10 Excellent

andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, great restaurant and service. Would defo stay again.
Stayed 1 night in Jan 2024

10/10 Excellent

Loraine

Stayed 1 night in Dec 2023

10/10 Excellent

Damian

Stayed 1 night in Nov 2023

10/10 Excellent

Daniel

Stayed 2 nights in Oct 2023

8/10 Good

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities
Very good accommodation but a shame about nearby road works!
Stayed 2 nights in Oct 2023

6/10 Okay

Adam

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Adequate overnight stay
Good points are that the shower is very powerful and hot, location, parking, bed, and the pub / restaurant. Let down by cleaning standards, mold in bathroom and lots of cobwebs all around the room that are covered in dust.
Stayed 1 night in Sep 2023

10/10 Excellent

Bradley

Stayed 4 nights in Sep 2023

10/10 Excellent

Bethany

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing especially for the price we paid! Only about 15 mins in a taxi into the centre of Newcastle and had everything you could need. In a lovely location and even though are room faced the road, it was still really quiet. Staff were lovely and everything was very clean, would definitely stay here again if I was to visit Newcastle!
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic two night stay. Great location only a short drive or Uber into Newcastle. Would definitely rebook when visiting Newcastle again.
Stayed 2 nights in Jun 2023

10/10 Excellent

Kirk

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

6/10 Okay

Chris

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, room comfort
Nice rooms and comfortable stay. Bathroom needs a freshen up, as there is limited air circulation and the paint is peeling.
Stayed 1 night in Dec 2022
Response from C on 16 Jan 2023
Thanks for the feedback

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The groom was very pleasant the restaurant and bar very convenient
Stayed 1 night in Nov 2022
Response from c on 16 Jan 2023
Thanks

10/10 Excellent

Pat

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a GEM
It was a last-minute booking, but what a Gem, all the staff were brilliant, the food was fantastic value. I've stayed in some (suppose) high-class hotels that wouldn't match the meal offered up on the night (special mention to the chef). It was also nice to see that the room was in keeping with the building itself and not boxed off like most hotels, it retained that certain quirkiness, was clean, tidy and very spacious. Would I stay again, most certainly and have already started recommending it. Brilliant venue made even better by fantastic staff portraying that family lead feel.
Stayed 1 night in Nov 2022

2/10 Terrible

Martin

Business traveller
Disliked: Amenities, property conditions & facilities
Toilet not working, cracked bath, tiles falling off the wall, leaking from ceiling everywhere, dirty plates in breakfast room. Then they still have a nerve to charge you extra for overnight parking.
Stayed 3 nights in Oct 2022
Response from Kyle on 6 Oct 2022
Hi Martin, I’m really sorry to hear this. I shall certainly be looking into the issues within your room. This is not the standards we aim for. Regarding the charge for overnight parking, we don’t charge for this. Our car park is free to use for all. Please do drop me an email on 6222@greeneking.co.uk if you would like to discuss this further. Kind regards,Kyle

10/10 Excellent

lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Mark

Stayed 1 night in Sep 2022

8/10 Good

M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Traditional Country Inn.
We've enjoyed several short breaks at this spacious and stylish 'pub with rooms', and have always found it welcoming and homely. The menu is well-balanced with weekly specials. Nothing is too much trouble for the attentive and friendly staff. Very handily placed as a touring base, too
Stayed 3 nights in Sep 2022
Response from Kyle on 6 Oct 2022
Thank you for your lovely comments! We hope to welcome you back again in the future

8/10 Good

Kerry

Stayed 1 night in Aug 2022

8/10 Good

Agnes

Stayed 1 night in Aug 2022

6/10 Okay

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed here before but this time wasn’t as happy as the room was more squashed and the bathroom was far too small. Had issues trying to turn on/off shower and could hardly get in and out of it for the shape and size of it!
Stayed 2 nights in Jul 2022

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great time Room lovely could see angel of the north Food good only complaint only complaint one of our group was vegetarian little choice and kept running out of vegetarian options
Stayed 2 nights in Jul 2022

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will be back
Great stay - we will book again. Friendly staff and lovely breakfast
Stayed 1 night in Jul 2022

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovley place
Stayed 1 night in Jul 2022

10/10 Excellent

Maureen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed here a few times and always stay here when in the area. The staff everyone are very nice helpful and it’s very welcoming relaxing would recommend here any time
Stayed 1 night in Jul 2022

10/10 Excellent

John

Stayed 1 night in Jun 2022

8/10 Good

j

Stayed 1 night in Jun 2022

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel
Our stay at The Ravensworth Arms Hotel was brilliant the staff we friendly and nothing was too much trouble, The food was a high standard and plenty to choose from, reasonably priced as well. I would highly recommend this hotel to anyone we will go back there later in the year,
Stayed 2 nights in May 2022

6/10 Okay

Linda

Liked: Cleanliness
Very dark small room .food dissapointing breakfast
Stayed 3 nights in May 2022

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Jane

Liked: Cleanliness, property conditions & facilities, room comfort
Definitely worth a visit
Absolutely beautiful pub inside and out, lovely gardens surrounded by nature. All the staff were really nice and friendly. Food and drink was really nice. We stayed for 2 nights, the breakfast was great value, room was spotless, loved the bathroom, the mattress was a bit hard for me personally. We will definitely be back x
Stayed 2 nights in Apr 2022

8/10 Good

Elaine

Liked: Cleanliness
Stayed 1 night in Apr 2022

8/10 Good

Jayne

Stayed 2 nights in Apr 2022

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Excellent all-round, staff are brilliant, food and drink good.will stay again without hesitation
Stayed 2 nights in Apr 2022

10/10 Excellent

francis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
hotel was nice, food was good, staff very friendly and helpful. what more can you ask
Stayed 1 night in Mar 2022

6/10 Okay

lee

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms and service but stayed in room 3 which had no wi if connection
Stayed 1 night in Mar 2022

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay will use whenever I am working in this area
Stayed 2 nights in Feb 2022

10/10 Excellent

Michael

Stayed 1 night in Feb 2022

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem
Very close to A1. Comfortable room. Great pub outstanding grub. Dog friendly pub. Staff were very welcoming and we will definitely stay again next time we are passing.
Stayed 1 night in Feb 2022

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room with all you need for a short stay
Stayed 2 nights in Feb 2022

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was like being in the remote countryside yet only a couple of minutes from the A1. The staff were really friendly and helpful. The rooms were great and the main bar and dining areas looked good
Stayed 1 night in Dec 2021

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

8/10 Good

richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were exceptionally friendly and very helpful The only thing i could complain about was i couldnt find the wifi code although I'm sure if i had asked i would have been given it
Stayed 1 night in Nov 2021

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
A great place to stay. Good accommodations, good food and very friendly and helpful staff. Highly recommended,
Stayed 1 night in Nov 2021

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We have just enjoyed a six night stay. We were located in the separate rooms across from the main entrance. Very clean and comfortable…plain but quiet and warm and recently refurbished. The main pub/hotel was excellent with great food and also appears recently refurbished but retaining an authentic feel. The staff were extremely friendly and helpful and cheerfully accommodated a late request for breakfast from this bleary-eyed guest. The location of the hotel is perfect…quiet but close to the A1 so ideal for nipping to wherever you have to be in the area. Will definitely recommend and look to stay again.
Stayed 6 nights in Oct 2021

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ravensworth 2.0
I have stayed at this hotel before and have always found it welcoming with friendly staff, decent rooms and hearty meals. Its been about 3 or 4 years since last I was here and its changed. It got better the staff were amazing, the rooms have had a makeover and the food is even better than I remember it. My stay was short and sweet as usual but I will return.
Stayed 1 night in Sep 2021