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Reviews of Courtyard by Marriott New York Manhattan/Midtown West

3.5 out of 5
Courtyard by Marriott New York Manhattan/Midtown West
461 WEST 34TH STREET, New York, NY

Reviews

9.0

Wonderful

Rating 10 - Excellent. 706 out of 979 reviews" "
Rating 8 - Good. 158 out of 979 reviews" "
Rating 6 - Okay. 42 out of 979 reviews" "
Rating 4 - Poor. 35 out of 979 reviews" "
Rating 2 - Terrible. 38 out of 979 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for an overnight stay and walking distance from Penn Station
Stayed 1 night in May 2024

10/10 Excellent

bryan, union

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was incredible. Staff was helpful and accommodating. Room was beautiful. Hotel itself is a beautiful property. Close to 24hr market and food. No complaints whatsoever. Thank you guys! Will definitely see you again.
Stayed 1 night in May 2024

10/10 Excellent

Yessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I called to confirm if I needed a reservation for parking, they say no, hotel partners with a close by parking. When I arrived then the parking asked for a reservation ugh! I just wished the hotel staff could provide acquired information.
Stayed 1 night in May 2024

10/10 Excellent

shelly, Naugatuck

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating.
Stayed 1 night in Apr 2024

6/10 Okay

Twyla

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in May 2024

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room size was decent as opposed to other hotels
Stayed 2 nights in May 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Reenad

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Liked the location. Didn’t like service. Staff did not bother to get my order right.
Stayed 1 night in Apr 2024

10/10 Excellent

Julie, Bethesda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location near Madison Square Garden, comfortable beds, overall a great NYC find
Stayed 1 night in Apr 2024

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful accommodations. River Market right next door has a great variety of food options!
Stayed 2 nights in Apr 2024

10/10 Excellent

Donna C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here before and love the location as its da
Stayed 1 night in Apr 2024

10/10 Excellent

Nico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here with the Marriott was amazing yet again. I love this hotel and the staff who are so friendly and kind, they make my stay feel worth it. I couldn’t recommend this hotel enough to friends and family locations is great.
Stayed 2 nights in Apr 2024

10/10 Excellent

Kadija

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and very clean. Staff were accommodating and polite
Stayed 2 nights in Apr 2024

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Mar 2024

10/10 Excellent

I Marvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean, welcoming, safe, quiet, and convenient. It was the perfect addition to a very special weekend. Highly recommend staying at this property!
Stayed 1 night in Apr 2024

10/10 Excellent

Isobel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The service was super friendly and the room was great
Stayed 2 nights in Apr 2024

10/10 Excellent

Maria, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel , very well kept and pretty. Room is very nice and clean
Stayed 1 night in Apr 2024
Response from Mariah M on 14 Apr 2024
We thank you for a great stay and hope to welcome you back soon!

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Mariah M on 14 Apr 2024
We thank you for a great stay and hope to welcome you back soon!

10/10 Excellent

Eliza-Mely

Stayed 1 night in Apr 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite newer property. Customer service was great. Rooms were clean.
Stayed 2 nights in Feb 2024
Response from Mariah M on 14 Apr 2024
We thank you for a great stay and hope to welcome you back soon!

10/10 Excellent

Skystorm

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 2 nights in Apr 2024
Response from Mariah M on 14 Apr 2024
We thank you for a great stay and hope to welcome you back soon!

10/10 Excellent

Vade

The property and staff were excellent. I especially like their environmental considerations to details.
Stayed 1 night in Apr 2024
Response from Mariah M on 14 Apr 2024
We thank you for a great stay and hope to welcome you back soon!

10/10 Excellent

Scott, Clifton Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Mariah M on 14 Apr 2024
We thank you for a great stay and hope to welcome you back soon!

6/10 Okay

Sébastien

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Mariah M on 14 Apr 2024
We thank you for a great stay and hope to welcome you back soon!

8/10 Good

Gina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay was great EXCEPT for check-in. For some reason, the hotel needed to replace ALL (?) linens and get new ones that day so we had to wait almost 2 hours, going back and forth. The front desk folx were nice and gave us a $20 food/drink voucher but in reality I would have liked to have paid less or have our parking covered.
Stayed 1 night in Mar 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon check in the room was not ready but the front desk staff had another room available and it was the top floor. The room was so beautiful and the view was amazing. Front desk staff was very friendly.
Stayed 1 night in Mar 2024
Response from Mariah M on 14 Apr 2024
We thank you for a great stay and hope to welcome you back soon!

2/10 Terrible

Jaquala J

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasn’t how it was pictured and rooms are very tinyyyy
Stayed 3 nights in Mar 2024

10/10 Excellent

Sreeranga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close the place where we wanted to go.
Stayed 1 night in Mar 2024
Response from Mariah M on 14 Apr 2024
We thank you for a great stay and hope to welcome you back soon!

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous staff, clean, room was comfortable for 3 guests
Stayed 2 nights in Mar 2024
Response from Mariah M on 29 Mar 2024
Dear Kathleen,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.We hope to welcome you again soon.

10/10 Excellent

Nicholas

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff really was great to us.
Stayed 1 night in Mar 2024
Response from Mariah M on 29 Mar 2024
Dear Nicholas,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.We hope to welcome you again soon.

10/10 Excellent

Dina, Baltimore

Liked: Cleanliness
Stayed 3 nights in Mar 2024
Response from Mariah M on 29 Mar 2024
Dear Dina,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.We hope to welcome you again soon.

6/10 Okay

Juaqwaye

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice. The water was hot. The shower head was not adjustable and shower floor was slippery. The view was beautiful. The service was great & the bed was comfortable. There were enough convenient stores nearby but there was no microwave. There also wasn't any parking. Their website states parking $50 a night. The parking that they recommended as theirs was not affiliated with them and they did not specify you pay $60 each time you pick up car from lot. That is why the overall lower rating.
Stayed 2 nights in Mar 2024

4/10 Poor

G

Liked: Cleanliness
Disliked: Staff & service
Not close to much except high line. Very limited restaurant and bar options.
Stayed 1 night in Mar 2024

8/10 Good

Kimberly, Tallahassee

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Service at desk also very good. Only issue I had was with the room/pick-up service for a dinner one night and breakfast one morning. I ordered the dinner(salad) on my phone and the message said I would be notified when ready. Never got notice. Went down and it was sitting there. Breakfast was worse- ordered 35 minutes ahead for oatmeal and not ready and had to wait 15 more minutes. They said they had one cook. But, the point (to me) is that this is designed to be convenient for the guest. Something should be fixed if it takes almost an hour for a cup of coffee and oatmeal. I could have walked to another restaurant.
Stayed 4 nights in Feb 2024

6/10 Okay

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Cafe Prices extremely high especially for a New York hotel
Stayed 1 night in Feb 2024

10/10 Excellent

Cheryl

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely would stay again. Slept wonderfully. Clean. Convenient to convention center.
Stayed 2 nights in Mar 2024
Response from Mariah M on 14 Apr 2024
We thank you for a great stay and hope to welcome you back soon!

10/10 Excellent

Sterling

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
we had a great stay. close walk to the Convention we attended.
Stayed 1 night in Mar 2024
Response from Mariah M on 14 Apr 2024
We thank you for a great stay and hope to welcome you back soon!

10/10 Excellent

toli

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Mar 2024
Response from Mariah M on 14 Apr 2024
We thank you for a great stay and hope to welcome you back soon!

8/10 Good

Mellisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to shops
Stayed 2 nights in Feb 2024
Response from Mariah M on 14 Apr 2024
We thank you for a great stay and hope to welcome you back soon!

10/10 Excellent

Brenda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great midtown west optuon
Stayed 2 nights in Mar 2024

6/10 Okay

Claudia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and close to the subway which is always a plus. My complaint is that I booked a room on a high floor for the views and we were assigned a corner room on the tenth floor…so only view was the building straight across from us. The room also happened to be next to an electrical closet and had a huge cart of towels parked directly outside our door the entire stay. Probably won’t stay at this Marriott again to be honest.
Stayed 1 night in Mar 2024

6/10 Okay

Chantelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bed was very uncomfortable, still in pain
Stayed 1 night in Feb 2024

10/10 Excellent

Dotty

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was beautiful and relatively in expensive considering it was so close to so many things. walked or uber'd everywhere.
Stayed 2 nights in Feb 2024

4/10 Poor

Rhakeema

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Everyone was polite however no microwave and called for washclothes and they took over 1 hrs to send it.
Stayed 1 night in Feb 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and modern
Stayed 1 night in Feb 2024
Response from Mariah M on 24 Feb 2024
Good afternoon,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. Once again, I appreciate you taking the time to share your feedback.

10/10 Excellent

Katherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was ready for an earlier check-in! Friendly and professional staff.
Stayed 1 night in Feb 2024

6/10 Okay

Amy

Travelled with family
Liked: Cleanliness
When we checked in website said available parking but did not and we had to park ourselves; no drive up park and drop off area. The staff was ok didn’t need to interact too much. The hotel was in ok location. Comfy beds. Did not like that I was charged extra person fee for my teen when the room states comfy for 4!
Stayed 1 night in Feb 2024
Response from Mariah M on 24 Feb 2024
Good afternoon,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. Once again, I appreciate you taking the time to share your feedback.

8/10 Good

Dej

i liked the cleanliness
Stayed 1 night in Feb 2024
Response from Mariah M on 24 Feb 2024
Good afternoon,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. Once again, I appreciate you taking the time to share your feedback.

10/10 Excellent

Krysta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view
Stayed 1 night in Feb 2024
Response from Mariah M on 24 Feb 2024
Dear Guest, On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.We hope to welcome you again soon.