Chalet, 1 Queen Bed | Iron/ironing board, rollaway beds, free WiFi, bed sheets
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Reviews of Northern Queen Inn

2 out of 5
Northern Queen Inn
400 Railroad Ave., Nevada City, CA

Reviews

6.8
Rating 10 - Excellent. 227 out of 1001 reviews" "
Rating 8 - Good. 292 out of 1001 reviews" "
Rating 6 - Okay. 193 out of 1001 reviews" "
Rating 4 - Poor. 144 out of 1001 reviews" "
Rating 2 - Terrible. 145 out of 1001 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Great place in the mountains.
Stayed 1 night in May 2024
Response from NQ on 14 May 2024
Dear Kyle, Thank you for your review. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to post a review. Sincerely, Northern Queen Team

4/10 Poor

Curtis

Disliked: Property conditions & facilities
Stayed 1 night in May 2024
Response from NQ on 14 May 2024
Dear Curtis, Thank you for your review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Northern Queen Team

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Picturesque, historical location.
Stayed 2 nights in May 2024
Response from NQ on 14 May 2024
Dear Barbara, Thank you for your review. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to post a review. Sincerely, Northern Queen Team

10/10 Excellent

Ravindar

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The property is amazing!
Stayed 1 night in May 2024
Response from NQ on 7 May 2024
Dear Ravindar, Thank you for your review. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to post a review. Sincerely, Northern Queen Inn

6/10 Okay

Brenda

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Reception Staff was great 👍 But the Room had missing blind slots that fell on the floor, the room smelled, TV did not work, but staff came, & plugged it into another outlet & got it to work, the outside of our building looked awful, very ghetto like; wooden boards nail up to cover holes, debris everywhere, unkept grounds. The lay out of the room was not like how they portrayed it on the web site. No table or chair to sit on to eat a meal, No coffee table, No Napkins or Boxed tissues, No Plastic utensils, or even a directory card to call out to the front desk. Feel sorry for the staff that have to make up for the lack of what the owner of the company is not able to take care of!
Stayed 2 nights in Apr 2024
Response from NQ on 1 May 2024
Dear Brenda, Thank you for your review. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to post a review. Sincerely, Northern Queen Team

8/10 Good

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good affordable spot near downtown Nevada city
Stayed 1 night in Apr 2024
Response from NQ on 26 Apr 2024
Dear Brandon, Thank you for your review. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to post a review. Sincerely, Northern Queen Team

6/10 Okay

T

Travelled with family
Liked: Cleanliness, staff & service
Nice place…could use some updating in the rooms. Paint goes a long way.
Stayed 1 night in Apr 2024
Response from NQ on 24 Apr 2024
Dear T, Thank you for your review. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to post a review. Sincerely, Northern Queen Team

6/10 Okay

Kevin

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from NQ on 11 Apr 2024
Dear Kevin, Thank you for your review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Northern Queen Team

8/10 Good

Bud

Travelled with partner
Stayed 1 night in Apr 2024
Response from NQ on 8 Apr 2024
Dear Bud, Thank you for your review. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to post a review. Sincerely, Northern Queen Team

8/10 Good

Frederick

Stayed 1 night in Mar 2024
Response from NQ on 24 Apr 2024
Dear Frederick, Thank you for your review. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to post a review. Sincerely, Northern Queen Team

4/10 Poor

Taylor

Business traveller
Disliked: Property conditions & facilities
Boogers all over the bathroom door, black mold all over the blind. Broken blinds that wouldn’t open. Room smelled awful. Do not recommend!
Stayed 1 night in Mar 2024
Response from NQ on 25 Mar 2024
Dear Taylor,Thank you for your review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Northern Queen Inn

10/10 Excellent

Jenny

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very pleasant and welcoming, loved shampoo and conditioner and body wash. It was pet friendly. Nice restaurant on site. I gave it a 4 star on cleanliness because all though I had a dog my room smelled a lil much like other dogs. Other than that it was great. I would go back to this place. It’s beautiful to walk around
Stayed 1 night in Mar 2024
Response from NQ on 22 Mar 2024
Dear Jenny, Thank you for your review. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to post a review. Sincerely, Northern Queen Inn

10/10 Excellent

Oscar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Very accommodating.
Stayed 1 night in Mar 2024
Response from NQ on 8 Mar 2024
Dear Oscar, Thank you for your review. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to post a review. Sincerely, Northern Queen Inn

2/10 Terrible

ashika

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
Our room smelled like urine, I was there for 2 nights but my nose burned all night so badly from the strong smell while sleeping, I had to leave after 1 day. Didn’t want to deal with the drama of asking for my money back, they don’t look like they care or Expedia cares for that matter. The room should not be rented out . 310
Stayed 2 nights in Mar 2024
Response from NQ on 4 Mar 2024
Dear Ashika,Thank you for your review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Northern Queen Inn

10/10 Excellent

Janis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and accommodating. We’ll stay again when in the area!
Stayed 1 night in Feb 2024
Response from NQ on 1 Mar 2024
Dear Janis, Thank you for your review. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to post a review. Sincerely, Northern Queen Inn

2/10 Terrible

Thamires

Stayed 2 nights in Feb 2024
Response from NQ on 20 Mar 2024
Dear ThamiresThank you for your review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Northern Queen Inn

6/10 Okay

Savannah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from NQ on 20 Feb 2024
Dear Savannah, Thank you for your review. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to post a review. Sincerely, Northern Queen Inn

6/10 Okay

Richard

Liked: Staff & service, property conditions & facilities
Nice property and setting but I cracked my door open foe fresh air and very soon I heard loud talking very close. I opened the door to find out who was talking so loud at the crack of my open door and a man with an unleashed pitbull dog was right there. The dog attempted to rush in my room and I instantly kicked him in the head at which point the man started yelling at me so I ordered him away. It took 3 calls to front desk and over an hour before a security guard knocked on my door to inquire. Horrible situation.
Stayed 1 night in Feb 2024
Response from NQ on 17 Feb 2024
Dear Richard,Thank you for your review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Northern Queen Inn

10/10 Excellent

Anne Marie

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great place to stay. Clean and comfortable, affordable. The staff was pleasant. I have stayed at way more expensive places that were not as nice. It was not fancy, but it was perfect.
Stayed 1 night in Feb 2024
Response from NQ on 10 Feb 2024
Dear Anne Marie, Thank you for your review. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to post a review. Sincerely, Northern Queen Inn

10/10 Excellent

Michael, STOCKTON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quaint. Quiet. Clean and comfortable.
Response from NQ on 10 Feb 2024
Dear Michael, Thank you for your review. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to post a review. Sincerely, Northern Queen Inn

2/10 Terrible

james f

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very dirty and unsanitary. Most of the furniture in the rooms is stained and smells of urine. Most of the blinds are broken in the rooms and do not work correctly. This hotel needs a total remodel. I really don’t recommend staying here unless you want to sleep in a room that smells like urine and has questionable, stains all over the furniture and walls and carpet. Beware!
Stayed 1 night in Jan 2024
Response from NQ on 4 Feb 2024
Dear James FThank you for your review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Northern Queen Inn

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible, stay elsewhere
This place is terrible, the room smelt of mold, people could easily see in through the blinds, the shower had brown water coming. I overheard another guest complaining as well.
Stayed 1 night in Jan 2024
Response from NQ on 31 Jan 2024
Dear Anonymous,Thank you for your review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Northern Queen Inn

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Choice and Value
The staff went above and beyond to ensure I was comfortable. I will definitely return.
Stayed 2 nights in Jan 2024
Response from NQ on 11 Jan 2024
Dear Kari, Thank you for your review. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to post a review. Sincerely, Northern Queen Inn

6/10 Okay

Tamy

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from NQ on 10 Jan 2024
Dear Tamy, Thank you for your review. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to post a review. Sincerely, Northern Queen Inn

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from NQ on 10 Jan 2024
Dear Todd, Thank you for your review. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to post a review. Sincerely, Northern Queen Inn

4/10 Poor

Chris

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Right lights outside window, noisy old heater, uncomfortable bed, but beautiful place
Stayed 1 night in Dec 2023
Response from NQ on 5 Jan 2024
Dear Chris,Thank you for your review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Northern Queen Inn

8/10 Good

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice and quiet and the staff were helpful and polite. I would stay there again.
Stayed 1 night in Jan 2024
Response from NQ on 5 Jan 2024
Dear Michael, Thank you for your review. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to post a review. Sincerely, Northern Queen Inn

4/10 Poor

Karla

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from NQ on 1 Jan 2024
Dear Thank you for your review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

4/10 Poor

Arlan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from NQ on 28 Dec 2023
Dear Arlan,Thank you for your review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Northern Queen Inn

6/10 Okay

Richard

Response from NQ on 10 Feb 2024
Dear Richard, Thank you for your review. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to post a review. Sincerely, Northern Queen Inn

8/10 Good

Hillary

Stayed 3 nights in Dec 2023
Response from NQ on 27 Dec 2023
Dear Hilary, Thank you for your review. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to post a review. Sincerely, Northern Queen Inn

10/10 Excellent

Ken

Stayed 2 nights in Dec 2023
Response from NQ on 24 Dec 2023
Dear Ken, Thank you for your review. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to post a review. Sincerely, Northern Queen Inn

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inexpensive Little Gem
Perfect location to walk to Broad Street in Nevada City. Cute little establishment. Clean rooms, comfy bed, big TV.
Stayed 1 night in Dec 2023
Response from NQ on 19 Dec 2023
Dear Kelly, Thank you for your review. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to post a review. Sincerely, Northern Queen Inn

10/10 Excellent

Casey

Stayed 1 night in Dec 2023
Response from NQ on 24 Dec 2023
Dear Casey, Thank you for your review. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to post a review. Sincerely, Northern Queen Inn

8/10 Good

James

Liked: Staff & service
Decent bang for the buck
The cottage was spacious ,but a lot dated and a little musty. I would likely stay here again as the price was reasonable. The heater was barely adequate as it took awhile to heat the place up, but after that it was comfortable.
Stayed 1 night in Dec 2023
Response from NQ on 19 Dec 2023
Dear James, Thank you for your review. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to post a review. Sincerely, Northern Queen Inn

8/10 Good

Yelena, san jose

Travelled with pets
Liked: Cleanliness, staff & service
Location is beautiful, tucked in the woods, and at the same time close to the freeway exit, and is a walking distance to the downtown
Stayed 1 night in Dec 2023
Response from NQ on 24 Dec 2023
Dear Yelena, Thank you for your review. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to post a review. Sincerely, Northern Queen Inn

10/10 Excellent

john

Stayed 1 night in Dec 2023
Response from NQ on 24 Dec 2023
Dear John, Thank you for your review. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to post a review. Sincerely, Northern Queen Inn

10/10 Excellent

Linda

Liked: Property conditions & facilities
Stayed 2 nights in Dec 2023
Response from NQ on 24 Dec 2023
Dear Linda, Thank you for your review. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to post a review. Sincerely, Northern Queen Inn

4/10 Poor

Don

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from NQ on 26 Dec 2023
Dear Don,Thank you for your review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Northern Queen Inn

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Ask to see room first
Great receptionist and very helpful, beautiful grounds during this time of year but room 511 was probably the dirtiest room I've stayed in. A lot of stains and marks on the walls, tissue box stuck to the table, assorted holes in most walls and bent blinds that barely worked, apparently some renovations are being made, maybe this room was missed
Stayed 1 night in Dec 2023
Response from NQ on 19 Dec 2023
Dear Anonymous,Thank you for your review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Northern Queen Inn

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from NQ on 19 Dec 2023
Dear Valerie, Thank you for your review. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to post a review. Sincerely, Northern Queen Inn

6/10 Okay

Rhonda, Ethridge

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from NQ on 6 Dec 2023
Dear Rhonda, Thank you for your review. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to post a review. Sincerely, Northern Queen Inn

8/10 Good

sylvia

Travelled with partner
Liked: Staff & service
Don’t believe all the negative comments u read about staff and accommodation
Stayed 2 nights in Dec 2023
Response from NQ on 6 Dec 2023
Dear Sylvia, Thank you for your review. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to post a review. Sincerely, Northern Queen Inn

2/10 Terrible

Dylan

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The cabin reaked of cat piss. Smelled like cats pissed dozens of times dozens of areas. Substitute was a studio that was not infested with cat piss but definitely had 1 or 2 spots.
Stayed 1 night in Dec 2023
Response from NQ on 6 Dec 2023
Dear Dylan, Thank you for your review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Northern Queen Inn

2/10 Terrible

Lupe

Disliked: Cleanliness, amenities
What i paid for waa not pervade. This n rhwy argued with me. Awful place .. Terrible management!
Stayed 1 night in Dec 2023
Response from NQ on 6 Dec 2023
Dear Lupe,Thank you for your review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Northern Queen Inn

6/10 Okay

Ashley, Grass Valley

It was a nice stay but no amenities and nothing to do.
Stayed 2 nights in Nov 2023
Response from NQ on 30 Nov 2023
Dear Ashley, Thank you for your review. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to post a review. Sincerely, Northern Queen Inn

10/10 Excellent

Richard

Liked: Staff & service, property conditions & facilities
Nice grounds, walking distance to town! Outside lighting is brutal, the accent blinds don't cut it.
Stayed 1 night in Nov 2023
Response from NQ on 29 Nov 2023
Dear Richard, Thank you for your review. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to post a review. Sincerely, Northern Queen Inn

8/10 Good

Mark

Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Easy walk into town. Nice meadow path to walk the dogs.
Stayed 3 nights in Nov 2023
Response from NQ on 29 Nov 2023
Dear Mark, Thank you for your review. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to post a review. Sincerely, Northern Queen Inn

4/10 Poor

Frank

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from NQ on 29 Nov 2023
Dear Frank, Thank you for your review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Northern Queen Inn

2/10 Terrible

William

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms have not been remodeled probably since the 1980s and when I was there there was two people that checked in and then came back and wanted their money back cuz they said they could not stay at this hotel it's a shame because the surrounding properties is beautiful
Stayed 2 nights in Nov 2023
Response from NQ on 29 Nov 2023
Dear William, Thank you for your review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Northern Queen Inn