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Reviews of Quality Inn

2.5 out of 5
Quality Inn
1195 3rd Street Building B, Needles, CA

Reviews

7.4

Good

Rating 10 - Excellent. 140 out of 539 reviews" "
Rating 8 - Good. 203 out of 539 reviews" "
Rating 6 - Okay. 112 out of 539 reviews" "
Rating 4 - Poor. 52 out of 539 reviews" "
Rating 2 - Terrible. 32 out of 539 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Adilene

Stayed 1 night in Mar 2024

8/10 Good

Ann

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No hot water
Stayed 1 night in Mar 2024

10/10 Excellent

Clifford

Stayed 1 night in Mar 2024

6/10 Okay

Jeffrey, Cameron Park

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from General Manager on 15 Mar 2024
Dear Jeffrey,Thank you for taking the time to write a review regarding your recent stay at Quality Inn.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

8/10 Good

Janet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was well lit and the love seat was good. Staff were friendly. We walked down to the Route 66 area and saw a nice mural and the trains coming through. Breakfast room was clean and nice selection of items.
Stayed 1 night in Feb 2024

2/10 Terrible

Hugo

Stayed 1 night in Jan 2024

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Lavonne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and tidy. Nice breakfast room. Add another blanket for cold night.
Stayed 1 night in Dec 2023

10/10 Excellent

Julie

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Lots of staff and all very friendly
Stayed 1 night in Nov 2023

4/10 Poor

Tim

Travelled with family, Business traveller
The property was hard to find. There was no hot water evening or morning. Staff said that “too many people were using it.”. Really? Both at 6:00 PM and 8:00 AM - hard believe.
Stayed 1 night in Oct 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

David

Stayed 1 night in Oct 2023

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing was great.
Stayed 1 night in Sep 2023

10/10 Excellent

Clarissa

Stayed 1 night in Sep 2023

6/10 Okay

Barbara

Business traveller
Had difficulty finding the ice. Could have had a paper listing of tv channels.
Stayed 1 night in Sep 2023

10/10 Excellent

Joseph

Stayed 1 night in Aug 2023

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Peter on 19 Aug 2023
We appreciate you taking the time to complete this review. Thank you for giving us a try and staying with us.

10/10 Excellent

Frank

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Staff
I’ve stays at this hotel anytime I’m in Needles. The staff is always amazing, very friendly and helpful. It’s an older property but it’s in good condition.
Stayed 1 night in Aug 2023
Response from Peter on 19 Aug 2023
Fantastic, so glad you have been able to enjoy the staff and property. I can't wait to share your review with the staff. We look forward to your next stay with us.

10/10 Excellent

Anita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This room was very nice- plenty of outlets to charge our devices and good lighting. The room was cool when we arrived while it was 118 outside. Everything is in working order.
Stayed 1 night in Aug 2023
Response from Peter on 11 Aug 2023
Wonderful, so glad that you enjoyed your stay with us. We appreciate your detailed comments about your stay. Always here for you and your family, any and every time.

4/10 Poor

Pat

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023
Response from Peter on 11 Aug 2023
Pat, so sorry that your stay was not to your expectations. Our staff will use your review to improve the areas you have identified. Sincerely hope you give us another try in the future.

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Peter on 12 Aug 2023
Teresa, we appreciate your stay with us at Quality Inn. Pleasant travels.

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
...
Stayed 2 nights in Jun 2023
Response from Peter on 11 Aug 2023
Excellent, we are glad to see that you had a wonderful stay with us. Hope to see you again soon!

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Jun 2023
Response from Peter on 11 Aug 2023
Awesome, so glad you found our Hotel to your expectations Rachel. Please stop by anytime.

10/10 Excellent

Barbara

Stayed 1 night in Jun 2023
Response from Peter on 11 Aug 2023
Wow, Thank you Barbara for the wonderful review. We appreciate your time and patronage.

10/10 Excellent

Ben

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, simple clean and friendly.
Everything was clean and staff were exceptionally friendly. Breakfast was a little slow for restocking items otherwise a pleasant stay.
Stayed 1 night in Jun 2023
Response from Peter on 11 Aug 2023
Ben, thank you for your detailed review of our property. My apologies for the delay in replenishing some of the breakfast items, we will focus our efforts on this area. Look forward to your families next visit to the United States.

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2023
Response from Peter on 12 Aug 2023
Thank you Stephanie for taking the time to complete this review. Hope to see you again.

8/10 Good

sue

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Jun 2023
Response from Peter on 11 Aug 2023
Thank you for the review. We hope you have a wonderful vacation.

10/10 Excellent

Pamela

Stayed 1 night in Jun 2023
Response from Peter on 11 Aug 2023
Pamela, we appreciate your time to complete this review.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff and amazing breakfast
I'm very happy with this motel. Needles is a small town of around 5000 residents. Towns of this size tend to have friendly people and the Quality Inn staff reflected that. The restaurants in the area were limited but adequate. The staff was very friendly and accommodating. It is well maintained and kept clean. The free breakfast was excellent! Scrambled eggs, biscuits and gravy, waffles, and so much to choose from. Watch out for gas prices in Needles at $6.69 per gallon - ouch! Better to fill up in Arizona which is just a few miles away. Half that price.
Stayed 1 night in Jun 2023
Response from Peter on 11 Aug 2023
Robert, what a wonderfully detailed review. Our team is very passionate about customer service and I am very happy you were able to enjoy our established Hotel. Hope to see you again soon. Cheer!

10/10 Excellent

Ross, Newport Beach

Stayed 1 night in Jun 2023
Response from Peter on 8 Aug 2023
Ross, we sincerely thank you for taking the time to complete this review of our property. We look forward to your next visit.

8/10 Good

Kitrine, Longmont

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Surrounded by rocky empty lots - made walking dog difficult. Limited restaurant choices.
Stayed 1 night in May 2023

2/10 Terrible

Jan

Disliked: Property conditions & facilities
Run down , bad area, gas stations closed, felt unsafe.
Stayed 1 night in Apr 2023

10/10 Excellent

Mary

Travelled with partner
Liked: Staff & service, amenities
This hotel is right off the I40, so it is convenient. Clean room and good bed. It's older so you will hear people walking above you. Nice buffet breakfast, the food was hot and the coffee was strong and hot. I will stay again.
Stayed 1 night in Apr 2023

8/10 Good

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible cable TV
Stayed 1 night in Apr 2023

10/10 Excellent

Jamara

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Apr 2023

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, great breakfast, super comfortable bed, slept so good. Great restaurant across the street
Stayed 1 night in Apr 2023

8/10 Good

jennifer

Stayed 2 nights in Mar 2023

8/10 Good

Miguel

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Jan 2023

10/10 Excellent

roseann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and everyone is helpful
Very nice people and I wish they had a double room for handicap people I’m not sure I can stay there next time
Stayed 2 nights in Oct 2022

10/10 Excellent

Leanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is tue second time staying at this hotel and its great for a couple nights stay for the lake/river trip. The breakfast in the morning makes for a quick morning prep to get on the water as soon as possible.
Stayed 2 nights in Oct 2022

2/10 Terrible

Davis, Atascadero

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The carpet and bathroom were very dirty.
Stayed 1 night in Sep 2022

10/10 Excellent

Rachelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to update bathroom, but really liked our stay
Stayed 1 night in Oct 2022

8/10 Good

Sharon, Oakland

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very good and friendly. The bed was great the bathroom needs to be updated and the towels are worn.
Stayed 1 night in Sep 2022

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bed and nice shower too
Stayed 1 night in Sep 2022

10/10 Excellent

Ronald, Lincoln

Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
Just whit I expected.
Stayed 1 night in Aug 2022

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis from the heat of summer
A decent place to escape the heat of summer. The A/C was much needed. The room was clean and the beds were comfortable. Easy check-in and check-out.
Stayed 1 night in Aug 2022

2/10 Terrible

Julia

Travelled with family
Disliked: Staff & service
Website said pet friendly. We mentioned our pet when we booked, but upon arrival, there were no pet friendly rooms available. They wanted to charge us $250, twice the room fee, for having a tiny 6 week old puppy in a crate. We left and went to another town. We did get a refund.
Stayed 1 night in Jul 2022

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and friendly. I also felt safe saying there
Stayed 3 nights in Jul 2022