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Serhs Natal Grand Hotel & Resort

5.0 star property
Luxury resort on the beach, with 3 outdoor swimming pools

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Serhs Natal Grand Hotel & Resort

Interior entrance
View from room
Property amenity
Suite Presidencial | Minibar, in-room safe, individually decorated, desk
5 restaurants, breakfast, lunch, dinner served; seafood

Reviews

8.8 out of 10

Excellent

Popular amenities

8.8 out of 10
Guests loved the amenities.
  • Pool
    Pool
  • Bar
    Bar
  • Parking included
    Parking included
  • Hot tub
    Hot tub
  • All-inclusive
    All-inclusive
  • Room service
    Room service
The price is £140
includes taxes & fees
23 Sept - 24 Sept
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Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Deluxe Room (Apartamento Prime Lateral Mar)

Minibar, in-room safe, individually decorated, desk

Deluxe Room (Apartamento Prime Lateral Mar)

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Hairdryer
Designer toiletries
Private bathroom
  • 279 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

View all photos for Family Room (Apartamento Família Prime Lateral Mar)

Minibar, in-room safe, individually decorated, desk

Family Room (Apartamento Família Prime Lateral Mar)

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Hairdryer
Designer toiletries
Private bathroom
  • Beach view
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 1 Double Bed

View all photos for Apartamento Família Prime Frente Mar

Apartamento Família Prime Frente Mar | Minibar, in-room safe, individually decorated, desk

Apartamento Família Prime Frente Mar

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Hairdryer
Designer toiletries
Private bathroom
  • Sea view
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 1 Double Bed

View all photos for Junior Suite (Prime Lateral Mar)

50-inch Smart TV with digital channels, TV

Junior Suite (Prime Lateral Mar)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Separate bedroom
Sofa bed - double
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Junior Suite (Prime Frente Mar)

Minibar, in-room safe, individually decorated, desk

Junior Suite (Prime Frente Mar)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Separate bedroom
Sofa bed - double
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room (Apartamento Prime Frente Mar)

Minibar, in-room safe, individually decorated, desk

Deluxe Room (Apartamento Prime Frente Mar)

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Hairdryer
Designer toiletries
Private bathroom
  • 279 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed

View all photos for Quarto Exclusive Family

Quarto Exclusive Family | Minibar, in-room safe, individually decorated, desk

Quarto Exclusive Family

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Exclusive Suite, 1 Bedroom, Private Pool, Beach View

Minibar, in-room safe, individually decorated, desk

Exclusive Suite, 1 Bedroom, Private Pool, Beach View

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Dining table
Smart TV
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite

Premium Suite | Minibar, in-room safe, individually decorated, desk

Premium Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Presidencial

Suite Presidencial | Minibar, in-room safe, individually decorated, desk

Suite Presidencial

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • 2067 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Quarto Premium Family

Quarto Premium Family | Living area | 50-inch Smart TV with digital channels, TV

Quarto Premium Family

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Deluxe With Sea View

Minibar, in-room safe, individually decorated, desk

Quadruple Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Single Beds

View all photos for Room With Sea View

Minibar, in-room safe, individually decorated, desk

Room With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Suite Junior With Side Sea View

Living room | 50-inch Smart TV with digital channels, TV

Suite Junior With Side Sea View

  • Partial sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Quadruple Room Deluxe With Side Sea View

Minibar, in-room safe, individually decorated, desk

Quadruple Room Deluxe With Side Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room With Side Sea View

Minibar, in-room safe, individually decorated, desk

Room With Side Sea View

  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Suite Junior With Sea View

Minibar, in-room safe, individually decorated, desk

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite Premium With Sea View

Minibar, in-room safe, individually decorated, desk

Suite Premium With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Suite With Sea View

Minibar, in-room safe, individually decorated, desk

Double Suite With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Suite Presidential With Sea View

Minibar, in-room safe, individually decorated, desk

Double Suite Presidential With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Suite With Sea View

Minibar, in-room safe, individually decorated, desk

Quadruple Suite With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Suite Premium With Sea View

Minibar, in-room safe, individually decorated, desk

Quadruple Suite Premium With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds
Outdoor pool
Wish Natal
Pool
Breakfast included
All-inclusive
Spa
9.0 out of 10, Wonderful, (558)
The price is £95
includes taxes & fees
6 Oct - 7 Oct
Wish Natal

About the area

Map
Avenida Senador Dinarte Mariz 6045, Via Costeira Ponta negra, Natal, RN, 59090-002

What's nearby

  • Natal Convention Center - 9 min walk
  • Craft Fair of Ponta Negra - 2 min drive
  • Federal University of Rio Grande do Norte - 9 min drive
  • Morro do Careca - 11 min drive
  • Ponta Negra Beach - 12 min drive

Getting around

  • Natal Station - 10 min drive
  • Natal (NAT-Governador Aluizio Alves Intl.) - 66 min drive

Restaurants

  • ‪Só Mais Uma - ‬4 min drive
  • ‪Restaurante Potiguar - ‬2 min walk
  • ‪Seu Chico Botequim - ‬5 min drive
  • ‪Lobby Bar - ‬1 min walk
  • ‪Tapiro Grill - ‬2 min walk

About this property

Serhs Natal Grand Hotel & Resort

Luxury family-friendly resort located in Via Costeira
Take advantage of a poolside bar, a terrace and shopping on-site at Serhs Natal Grand Hotel & Resort. With a beachfront location, free beach cabanas and sunloungers, this resort is the perfect place to soak up some sun. Indulge in a massage, a body wrap and a body treatment at the on-site spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner and seafood. Fitness classes are offered at the health club; other things to do include volleyball. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • 3 outdoor pools and an indoor pool, with a waterslide, free cabanas and sunloungers
  • Free self-parking
  • Multilingual staff, a computer station and a lift
  • A banquet hall, a gift shop and meeting rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 395 individually decorated rooms have thoughtful touches such as 24-hour room service and air conditioning, as well as amenities such as free WiFi and safes.
More amenities include:
  • Bathrooms with designer toiletries and hairdryers
  • 50-inch Smart TVs with digital channels
  • Wardrobes/cupboards, daily housekeeping and desks

All-inclusive details

All-inclusive room rates at Serhs Natal Grand Hotel & Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Jangada
  • Marenostrum
  • Potiguar
  • Renato Romagnoni
  • Tapiro Grill

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Volleyball
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible shuttle
  • Braille/raised signage
  • Front entrance ramp
  • Lift (32 centimetre wide door)
  • Pool access ramp on site
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (73 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 7 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2005
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch Smart TV with digital channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's half board rates include breakfast and buffet dinner. The full board rates include breakfast, buffet lunch, and buffet dinner. Drinks are not included with either meal plan.

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 10 years old are not allowed in the spa

Property is also known as

Hotel Serhs
Natal Grand Hotel
Serhs
Serhs Grand
Serhs Grand Hotel
Serhs Hotel
Serhs Natal Grand
Serhs Natal Grand Hotel
Serhs Grand Natal
Serhs Natal Grand Hotel Brazil
Serhs Natal Grand Hotel Resort
Serhs Grand Hotel Resort
Serhs Natal Grand
Serhs Grand
Resort Serhs Natal Grand Hotel & Resort Natal
Natal Serhs Natal Grand Hotel & Resort Resort
Resort Serhs Natal Grand Hotel & Resort
Serhs Natal Grand Hotel & Resort Natal
Serhs Natal Grand Hotel
Serhs Natal & Resort Natal
Serhs Natal Grand Hotel & Resort Natal
Serhs Natal Grand Hotel & Resort Resort
Serhs Natal Grand Hotel & Resort Resort Natal

Frequently asked questions

Does Serhs Natal Grand Hotel & Resort have a pool?

Yes, this property has an indoor pool, 3 outdoor pools and a children's pool.

How much does it cost to stay at Serhs Natal Grand Hotel & Resort?

As of 21 Sept 2024, prices found for a 1-night stay for 2 adults at Serhs Natal Grand Hotel & Resort on 23 Sept 2024 start from £139.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Serhs Natal Grand Hotel & Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Serhs Natal Grand Hotel & Resort?

Self-parking is free at this property.

What time is check-in at Serhs Natal Grand Hotel & Resort?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Serhs Natal Grand Hotel & Resort?

Checkout is at noon.

Are there all-inclusive benefits at Serhs Natal Grand Hotel & Resort?

Some rate plans available at this resort are all-inclusive.

Where is Serhs Natal Grand Hotel & Resort located?

Nestled on the beach, this Via Costeira resort is steps from Dunes Park and 2.3 mi (3.8 km) from Ponta Negra Beach. Natal Convention Center and Craft Fair of Ponta Negra are also within 1 mile (2 km).

Reviews

8.8

Excellent

Rating 10 - Excellent. 567 out of 1000 reviews" "
Rating 8 - Good. 307 out of 1000 reviews" "
Rating 6 - Okay. 88 out of 1000 reviews" "
Rating 4 - Poor. 22 out of 1000 reviews" "
Rating 2 - Terrible. 16 out of 1000 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Arturo Alberto

Stayed 13 nights in Jul 2024

8/10 Good

FELIPE

Stayed 3 nights in Jul 2024

6/10 Okay

BERNAL, San jose

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The property was just fine, but food was fatal.
Stayed 6 nights in May 2024

6/10 Okay

Julie, Lilyfield

Liked: Cleanliness
M
Stayed 1 night in Apr 2024

10/10 Excellent

Maria Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Apr 2024

8/10 Good

Luis Antonio, Pilar

Stayed 7 nights in Jan 2024

2/10 Terrible

Paul, Rockville

Stayed 5 nights in Jan 2024

6/10 Okay

otavio

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Hotel outdated
Stayed 3 nights in Dec 2023

2/10 Terrible

S

Stayed 1 night in Nov 2023

4/10 Poor

Aderson

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The property is well located with a great view. However, at arrival, I found out the two rooms were not placed together as requested during the reservation. Hotel staff had to fix the rooms locations, but took 4 hours to get it resolved. Área where rooms were located was under renovation and one of the rooms had no hot water in the showers and the other room had a cracked window and poorly maintained window.
Stayed 2 nights in Jul 2023

8/10 Good

Juliane

Liked: Cleanliness, staff & service
Stayed 6 nights in Jun 2023

10/10 Excellent

Busola

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff and service is excellent. The facilities is quiet older than the pictures online. The view to the sea is perfect!
Stayed 3 nights in Apr 2023

4/10 Poor

Kevin

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The property is old and outdated. The room and bathroom were not clean. The hotel staff was not very helpful. We did not stay the night. We left within 2 hours of checking in.
Stayed 7 nights in Mar 2023

10/10 Excellent

Andrew Charles Porter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was probably the only American at the property at the time but I was definitely the only person of color there. The staff was great to me and made me feel welcome. The bar staff was really great! The bartender Robson was super! He made the best cocktails! Overall my stay was outstanding. The food was always good and the drinks were always right!
Stayed 7 nights in Feb 2023

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation
It is an awesome resort. Many excellent restaurants. Staff is very friendly. However they need more English speakers.
Stayed 8 nights in Feb 2023

10/10 Excellent

Sunciaray

Stayed 6 nights in Jan 2023

10/10 Excellent

Marc

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel for all seasons!
The hotel is being renovated partially but the work done is not interfering with the excellent manner in which the hotel is being run, and the excellent care and attention given to the client!
One of the pools
Beach View
Walkway along the beachside of rh
Stayed 5 nights in Dec 2022

8/10 Good

Hebert, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place to go with family and friends
Stayed 2 nights in Dec 2022

8/10 Good

Shuming

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location of the hotel, facing to the beach.
Stayed 1 night in Nov 2022

2/10 Terrible

Marcela

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
NOT a 5 star hotel.
Stayed 5 nights in Jul 2022

6/10 Okay

Cristina

Travelled with family
Liked: Cleanliness, staff & service
Café da manhã é bom. Os funcionários são atenciosos. Porém as facilidades do hotel não são tão boas assim. A comida servida também deixa a desejar. Com certeza o hotel não pode mais ser considerado 5 estrelas.
Stayed 3 nights in Jun 2022

10/10 Excellent

Cristian Ricardo Craciun

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got ti stay at the presidencail suite and it was prety amazing. The views of Ponta Negra beach are supern and tge room one of a kind for sure. I'll definitely be coming back on my next trip to Natal.
Stayed 1 night in Jun 2022

2/10 Terrible

DAVE

Stayed 2 nights in Feb 2022

6/10 Okay

Roseli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Glass door in the toilets and shower (no privacy)
The pictures of the room were not showing that the toilet has a glass door (90% area transparent). So, everybody can see you in your private moment at the toilet as well as the shower, this same glass door runs to the toilet. It was totally uncomfortable for me to share this with my mother. We stay at the room number 341D. Please show people the truth, real pictures 360 degrees for not having surprises like us.
Stayed 3 nights in Jan 2022

10/10 Excellent

Dzmitry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a pleasant experience. The hotel is located in a quiet area where you would only hear the sea. There is a combined cycle and walking path just outside. The area is somewhat windy and the sea is never calm, so you would need to go elsewhere to swim. The staff was helpful. The breakfast was alright. Tapiocas were the highlight with a lot of people queuing for them. There is a newly introduced electronic system for ordering services, which was functioning most of the time. The hotel could use some renovation though. Bathroom in particular needs a bit love.
Stayed 5 nights in Jan 2022

General hotel information

Reasons to Book
Nice Bathroom & The View
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0