Superior Double Room | Memory-foam beds, minibar, desk, soundproofing
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Reviews of CostantiNapoli 27

CostantiNapoli 27
Via Santa Maria Di Costantinopoli 27, Naples, NA

Reviews

7.6

Good

Rating 10 - Excellent. 12 out of 40 reviews" "
Rating 8 - Good. 15 out of 40 reviews" "
Rating 6 - Okay. 7 out of 40 reviews" "
Rating 4 - Poor. 5 out of 40 reviews" "
Rating 2 - Terrible. 1 out of 40 reviews" "

8.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Travelled with partner
Liked: Staff & service, property conditions & facilities
An updated B&B in a central location in the historic section of Naples close by the Archeological Museum. Very clean and quiet. Plenty of hot water. The host was very helpful in securing a taxi for us for an early morning airport departure.
Stayed 2 nights in May 2023

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
This is a rather small place located in the backyard so it takes some effort to find it. I was contacted by the manager beforehand to arrange a concrete check-in time as there is no 24 hour reception. That worked out perfectly. Rooms were clean and have very high ceilings. Beds were comfortable. The breakfast is provided by a cafe across the street - one coffee, one juice, and one croissant. The really unpleasant surprise was that shampoo and shower gel are provided as part of a welcome kit and are not replenished although the cleaning is done daily. When I sent an ironic joke to the manager he called me rude. Hardly a professional attitude. Although wifi is usually available, the cell phone coverage in rooms is nearly absent due to thick walls. If you happen to stay on the New Year's Eve, you have a chance to get a small bottle of prosecco.
Stayed 4 nights in Dec 2022

6/10 Okay

Pam

Liked: Cleanliness, property conditions & facilities
Okay if you don't like windows
Good news is that the property is clean and quiet, although there are no services. The bad news is that there are no windows so it feels like being in a cave and the air conditioner moves air around but doesn't really cool anything so it's hot and stuffy.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love the room and quietness
Stayed 2 nights in May 2019

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

6/10 Okay

Phil, Aude, France

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
First of all there are other Belle Arti locations so some of the reviews and pictures online are wrong. The location is great for tourism in the old town. The staff were friendly enough but we had to wait 10 minutes when we arrived for someone to appear and it is not a good way to start. The 2 superior rooms we reserved had great 19th C ornate ceilings but the facilities were also a bit yesteryear. The very cramped shower ran out of hot water after one of us washed their hair. There was not enough light over the basin to shave effectively. The bed was very hard and the pillows were synthetic and lumpy. The ‘antique’ chairs were too low and uncomfortable to sit in.
Stayed 7 nights in Oct 2018

8/10 Good

Tim, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice spacious room with a good breakfast included. Only negative for us was that the bed mattress was very hard but at least it was better than being too soft.
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Hotel smells nice, until you get into the rooms, which smell like stale old cigarette smoke and musty. Air conditioner was out and it was super hot and humid, so we were moved to their sister hotel down the road. Our room smelt of sewage in that hotel, but at least we had air con. Both hotels in a central location to explore Naples. I'd say they're at most 3* hotels, very basic.
Stayed 1 night in May 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Not worth it
The wifi never worked and was a joke. There was the additional problem of the walls being to thick to get service. The fridge in the rm did not work and the hairdryer did not get hot. I wouldn't stay here again. Pay a little more and get a nicer place. Naples was sketchy and dirty in general. No one spoke english.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully renovated rooms in a great & central location. Management was very accommodating, and even took care to book as taxi service for a very early flight out. Terrifically priced given the location + very nice rooms

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Cold room, temperature could not be adjusted. No extra blanket.

10/10 Excellent

David, Harrogate, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
This was an excellent hotel right in the university and bookshop centre of town. Staff were friendly and helpful.

8/10 Good

Stuart, Aberdeen, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service with a personal touch
Service with a personal touch. The staff were helpful on arrival and the parking service was well organised, worth the money to have a safe parking spot in Napoli.

8/10 Good

Amy, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem of a place
Don't let the front door entrance put you off! I thought I had made the biggest mistake of my life on arrival. It looked like a dungeon door! But once inside, the room had all the modern amenities of a 4*hotel except for coffee/tea maker-kettle. The location was incredibly close to everything and that was a super bonus for good food and cultural experience via food and flea markets to buy all you need. Breakfast is simple enough to start your day off and rooms are cleaned daily. My one complaint was that there was absolutely no phone reception my entire stay but I didn't mind because I had wifi. On the last day tho, the wifi didn't work and the guy fixed that in under an hr. Great service! Please note there is no one at the reception so you are advised to indicate your arrival time to facilitate this. Just for the experience!

8/10 Good

Jen8888

Liked: Cleanliness, staff & service, room comfort
Late check in
The room was good and breakfast in the morning was great. The trouble I had with the hotel is that the reception is open during very limited times. We had a late flight and waited quite a while for someone to come check us in. Our bags could not be left at the hotel after check out, but we were able to leave them at another nearby hotel.

10/10 Excellent

xzyph

Liked: Cleanliness, staff & service, room comfort
A Great Hotel
The Belle Arti is located near the old city, only a short walk to many restaurants, and only a block and one-half from the Archeological Museum and city subway. It is located in an old building that has modernized interiors and good security. Our room had a twenty-foot ceiling and a modern bath, with a sofa in the entrance hall. Breakfast is ordered the night before and is served in the room. The only drawback is that it is on the first floor (not ground floor) and there is no elevator. The staff, however, does carry the luggage up to the room.

6/10 Okay

Verified traveller

Liked: Staff & service
Could so with a refresh
The staff were very friendly and helpful and good location. Our room could have done with a bit of a refresh and a better clean in the bathroom, but ok really. We did ask for a quite room but expect we had the noisiest one as overlooking a very busy road, once we closed the windows was fine with very good double glazing. We also asked for a non smoking room, but ours smelt of cigarettes and the quilt cover had a cigarette burn in it! The breakfast bought to the room left a lot to be desired as given tepid water for tea/coffee, all they would need is a kettle but water is heated in a microwave and guess they are worried about it getting too hot?! I did ask for a gluten free breakfast and this was supplied which was good of them. Overall a nice enough hotel.

10/10 Excellent

Patrick, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
well located, awesome pool, good value (except the poolside restaurant), friendly and helpful staff, stunning views, very quiet and comfortable beds.. Perfect for a not crazily expensive romantic long weekend.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

robert, ny,ny

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
expected more...
beautiful room, non-responsive service. not geared for english speaking clients

10/10 Excellent

Stéphane, Corcelles-Cormondrèche

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cet établissement est super bien situé, à côté du quartier historique, proche de la Piazza Dante et de l'Avenue Toledo donc proche du Quartier Espagnol. Les chambres sont spacieuses, propres et tout est en excellent état. De plus, le personnel est charmant et répond volontiers à vos demandes.
Stayed 3 nights in Apr 2023

4/10 Poor

Christian

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Le : le volume de la chambre Les - : environnement sordide, équipements anciens et en mauvais état, le bruit de la rue et des cabalisation, l'absence de petit déjeuner,le orix zn conséquence
Stayed 3 nights in Oct 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

4/10 Poor

mauro

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Aria condizionata non funzionante (mancava la presa d aria esterna) . Pulizia scarsa
Stayed 2 nights in Jun 2019

10/10 Excellent

Ken, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff went beyond the norm and expected.
This staff was by far the most friendly and helpful I've ever encountered. Way beyond the call of service, just to be friendly and to help in any way..
Stayed 1 night in Aug 2017

8/10 Good

Florence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très propre idéalement situé pour visiter le centre de Naples
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comodo pinto di partenza pet visitare il centro della città ed in particolare il museo archeologico. Vicinissimo a due fermate della metro 1.

6/10 Okay

Monique

Disliked: Staff & service

8/10 Good

Valérie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellente prestation
Très belle prestation, chambre et salle de bain très spacieuses (avec un vrai sèche-cheveux, une wifi qui fonctionne parfaitement), très propres tout comme l'hôtel dans son ensemble. La décoration en impose dès l'entrée (petit salon avec télé, bibliothèque, peintures au plafond de la chambre...). L'hôtel est calme, la literie est bonne, on s'y sent bien après de longues journées de visites. Proche des restaurants pour le soir, proche du métro, du musée archéologique, du quartier historique et de la rue commerçante. L'accueil est très agréable et le gérant est très serviable (info, plans, réservation de taxi ...). Le seul bémol est le petit déjeuner qui n'offre pas le choix d'un buffet puisque servi en chambre mais suffisant.

8/10 Good

Juan Manuel, Mar del Plata, Buenos Aires, Argentina

Liked: Cleanliness, property conditions & facilities, room comfort
Bed & Breakfast absolutamente recomendable!!
Es un lindo B&B, ubicado en una zona que nos pareció muy segura y con mucha vida. Está a dos cuadras de la Piazza Bellini, la cual tiene alrededor muchos típicos y buenos restaurantes y bares, y calles peatonales con mucho movimiento de gente y muy buen ambiente. El personal muy bueno, nadie te molesta y son muy serviciales (no hay personal las 24 hs, pero claro, es un B&B), y pueden comunicarse en inglés. La decoración muy buena, impregnada de arte y literatura. Al llegar, el edificio puede provocar una mala sensación, pero una vez dentro y viviendo se entiende de qué se trata y se disfruta de que el lugar sea como es! Seguridad absoluta también al disponerse de 3 llaves para acceder al hotel, más la propia de la habitación. En cuanto al desayuno, hay que completar un rápido formulario escogiendo las cosas que quieras que te sirvan, y te lo llevan a la habitación a la hora que quieras (hasta las 10 o 10.30), aunque la calidad de los productos podrían ser un poco mejores (el café es muy bueno, de todas formas). En resumen, totalmente recomendable!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Armin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

HaNa, Tokyo

Liked: Cleanliness, property conditions & facilities, room comfort
落ち着いたB＆B
家具や装飾品など、とてもセンスが良く、落ち着いたB＆Bでした。 唯一の問題は、オーナーがほとんど不在なこと。 チェックイン時間は伝えてあったのですが、ちょうどその時間にオーナーも到着。 5日間の滞在中は、1度ちらっと顔を合わせただけ。 その間、朝の外出時に、チェックインしたいのに締め出されているアメリカ人カップルにも遭遇しました。 チェックアウト時も不在で、客室係のようなスタッフが対応してくれました。 ルームキーと、建物の入り口のカギを初日に預かり、外出の際 ルームキーはフロントに置くよう指示されたのですが、誰もいないフロントに置き去りにしていくのはかなり不安がありました。 ですが、掃除は行き届いており、朝食も部屋でゆったり食べられましたので、総合的には合格点です！

8/10 Good

Lasco

Liked: Cleanliness, staff & service, room comfort
Idéalement placé
Bon Hotel, situé dans le centre juste en dessous du musée archéologique. Pas d'accueil mais toujours quelqu'un de disponible pour vous ouvrir. Sur cour, calme.

8/10 Good

LAURRE

Liked: Cleanliness, staff & service, room comfort
hôtel
Excellent emplacement, hôtel calme et excellent accueil. Prestations d'excellentes qualités. Chambre spacieuse, bien équipée et très propre. Idem pour la salle de bain. Un seul défaut ma chambre n'avait qu'une fenêtre très haut placée ce qui fait que je n'avais pas de visibilité extérieure.

6/10 Okay

nath24

Liked: Cleanliness, staff & service, room comfort
bellearti naples
notre séjour a l hôtel c'est bien passé.personnel très aimable,chambre sobre mais fonctionnelle.a voir les plafonds!!!bien situé en centre ville pour les visites.seul bémol!notre arrivée un dimanche !personne a la reception,obligée d'appeler en urgence le standard en angleterre!!!mieux vaut parler anglais!