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Reviews of Astra

Astra
Vico Campagnari 21, Naples, NA

Reviews

7.4

Good

Rating 10 - Excellent. 25 out of 96 reviews" "
Rating 8 - Good. 37 out of 96 reviews" "
Rating 6 - Okay. 16 out of 96 reviews" "
Rating 4 - Poor. 8 out of 96 reviews" "
Rating 2 - Terrible. 10 out of 96 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Linda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst and most horrible experience ever
We had a three-night reservation at the Astra. I informed them two days before our arrival the time we would arrive. I got a reply to the message that someone is waiting for us. When we arrived as scheduled on Friday evening, they told they were overbooked. The owner offered us accommodation three kilometers from the center. I told them I wouldn't accept this, but they had no other choice. I didn´t accept it and because of that we had to find a new hotel for ourselves on Friday night at 10pm. On Saturday we were able to check in to Astra. We were supposed to have a room that can fit three people, but the room was still a small room for two people. However, the worst thing was the accommodation was extremely poor. The toilet was supposed to be only our private use, but I noticed someone else use it too. Also, the bathroom was dirty and toilet seat was broken. There were birds in a cage in the kitchen and there was no mention of this anywhere when I made the reservation. And I´m allergic to birds. The bar downstairs played music all night long. For these reasons we had to check out on Sunday and look for a new accommodation for one more night. I have made a complaint, but Astra refuses to refund us anything.
Stayed 3 nights in Jun 2023

6/10 Okay

Gabriel

Travelled with family
Disliked: Staff & service
I liked the location , in historical part of the city we walked everywhere everything was accessible, What I found was not great is that the rooms very tiny and some old junk in the anyway narrow hallway. There are only 4 rooms and 3 showers on the other side of the apartment , the water heating system is weird, its either you shower in cold water or there is super hot burning water comes out , could figure out what's going on The host Maria was nice and helpful however the other host made us feel very unwelcome , my children named him simply "The angry guy" . I think because we were making tea at the kitchen I wasn't aware that we not suppose to use it . he came to us seem very angry and asked how long we going to use it for.. If one runs B&B he should be more welcoming not looking angry. could be he had bad day or maybe just improve his communication skills I don't know, but I know that I would not recommend this place to stay .

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Maria was brilliant. The property was rather tucked away but once we got our bearings we were OK. The property needed some renovation work but Maria was a little star.
Stayed 10 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had booked (through hotels.com) a "unit with one double bed and one single" but on arrival were shown to a room with one double. Fortunately the lady was accommodating and took us to another hotel with two single beds. This caused slight inconvenience and embarassment for us.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Just Ok
Ok. 3/4 days I was there I didn’t get breakfast. Breakfast doesn’t start until about 8:30 which is late if you’re an early riser and are doing day trips. Bathroom was clean, but had a moldy smell and the hot water went out quickly. Doors are very loud and room I was in I could hear everything with the person next to me. Mariapia was very nice and welcoming and had tons of suggestions for trips which was very nice. Overpriced for what you receive.
Stayed 5 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

2/10 Terrible

Khurram

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
The lady was not there at the B&B. It was hard to find. The lady took us to another hotel. which was 8 minutes walk from there. Bad area. Unsafe. Smelly. No Air-conditioning. A total mess.
Stayed 1 night in Jul 2017

4/10 Poor

James, A

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nothing good..
I have nothing good to say about this place except for the people who work there..

8/10 Good

amanda, excellent

Liked: Cleanliness, staff & service, room comfort
fabulous location and host
loved this quirky little b n b...Maria really helpful and knowledgeable in the centre of everything loved it

8/10 Good

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities
ood value B&B
The Bed and Breakfast owner was helpful and friendly and the room was a good size and reasonably equipped. Although the B&B was centrally situated it was in quite a seedy area which reminded me of Soho , London in the 80s. Overall it's good value. The owner has two properties. The one I stayed in was in Piazza Garibaldi, I cannot comment on the other.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
room not ready
room not ready at 2.00 pm had to leave bag so forgot guide books etc.

4/10 Poor

M.M., p

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good location, in the heart of Garibaldi piazza
My experience was not a good one, when I arrived to the hotel, they told me that I will be staying in the other building which is 15 minutes walking with my heavy luggage, I arrived to the hotel & the location was good, the owner is very nice & friendly. However the other guests make bug noise while talking, the lift was against charge of 0.10 Euro & I booked on BB however I didn't have breakfast coz I didn't know where& when it's served. When the internet was down no-one in the hotel was there to help. The hotel was empty if the staff the whole day. My room was big & clean however it was overlooking the main street so i could hear all the noise from the street & the vibration from the tram.

8/10 Good

S, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for a limited budget
Pros The double room I got was spacious and with a decent private toilet. Towels, pillows, and bedsheets were changed regularly and the room was fixed whenever headed out. The room had a desktop fan which sufficed as the sun never shines into the toom to make it hot or stuffy so it was cool throughout the day. The staff were very pleasant and helpful and the b&b had a nice terrace with tropical birds. It overlooked a chaotic but lively scene. Toiletries were always available and there's a usable kitchen witha fridge to keep you food or beverages chilled in the hot weather. A good wifi service unlike some B&Bs and hotels I've tried before. Most importantly, the location is in the heart of the city (the old city) and it's very close to shops, stations, and the famous di Michele pizzeria. Cons The TV was small. The window is tiny... if you care about the view beyond the pane. The breakfast served is basic. There was some construction work on the floor above one morning, which was irritating especially the drilling noise. Nonetheless it was a pleasant experience and sig, Maria is a pleasant person to talk to. I'd go back there and I would also recommend it for budget travellers as some other places I've tried before were some very regrettable experiences. Buon voyage

8/10 Good

denise, Abington PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in central location
Nice stay in clean, spacious room. Mariapia was a delightful host and made us breakfast each morning. The shared bathroom situation was confusing. Location was convenient to the train station but not in a particularly nice part of town.

10/10 Excellent

David, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming small B&B
A lovely small B&B run out of a first floor flat. Air conditioned rooms are a great comfort in Naples, too. About ten minutes walk from the central station. Clean and simple, with a friendly and helpful owner and her sister.

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the price and location!
This was our first time to Italy. We had no idea what to expect so we asked to have someone pick us up at the airport. Everything was confirmed and the person picking us up would be holding a sign that said "Astra." The person never showed up, so we got a taxi cab which was very easy. The doors to hotel were locked at 7:30am so we came back around 9am. The woman did not remember we had a room for the night for the first minute or so but then finally remembered and was very accommodating to our early arrival. Our room was small and clean with a beautiful window. The bathrooms are not in the room, but down the hall. They are also maybe only semi-private. Breakfast was great and came with delicious homemade jam! I would definitely recommend this place for a cheap stay in Naples

10/10 Excellent

Marija, Podgorica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best accommodation for this price.
I have been in B&B Astra 7 days..it is safe place with kind and good workers. I like capuccino from Astra so much. Thanks for all!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great atmosphere and very friendly people
It was such a great atmosphere and the people were so friendly that I extended my stay. I would always come back another time!

6/10 Okay

Ajka, nord bohemia

Liked: Cleanliness, staff & service, room comfort
Close to centrum, clean, big rooms
New part of hotel is by Gieronimo Piazza - Very good place for traveling

8/10 Good

Albert, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely owner
I chatted a lot with the B&B host lady during breakfast and enjoyed it. I would love to stay at her place in my next visit.

4/10 Poor

Al, Pensacola, FL

Liked: Staff & service
Disliked: Property conditions & facilities
Not so great.
B&B manager was great. Facility lacked a lot. Kitchen small and crowded, could accommodate four people on bar stools at a counter. Breakfast time variable when guests and manager were up. Four restrooms down the hall assigned, but other guests were using ours. Facility is on second floor, elevator never worked during our stay.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were extremely disappointed with the accommodations. However, the owners offered to find us a place that met our expectations, and in a much better neighborhood, for the same price.

4/10 Poor

Egidio

Disliked: Cleanliness, staff & service, property conditions & facilities
Purtroppo non abbiamo avuto acqua calda e letto particolarmente piccolo e scomodo
Stayed 1 night in Apr 2024

10/10 Excellent

JOSEE

Stayed 1 night in Jun 2023

2/10 Terrible

Matteo

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Sono arrivato presso la struttura e la responsabile mi ha trasferito presso un altro “hotel”, Rifugio del conte, per motivi non ben definiti, che si trovava in una palazzina abitata. Qui ho trovato un personale molto cordiale e disponibile. La stanza, molto piccola ma sufficiente per una persona, era dotata di un bagno privato in cui vi era soltanto mezzo rotolo di carta igienica, quindi usata, solo due tovaglie rigorosamente sporche, era assente il phon, ma soprattutto il bagno non era dotato di un bidet, sostituito da un doccino. La doccia era visibilmente sporca a terra e si tappava subito dopo nemmeno 3 minuti. Mancava anche un tappetino in bagno. Da dentro la stanza si sentiva ogni minimo rumore o il rumore dell’acqua scorrere. Zero stelle
Stayed 1 night in May 2023

10/10 Excellent

filippo

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
ok
Stayed 1 night in Apr 2023

10/10 Excellent

Brahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena experiencia. Recomendable al 100%
Ambiente familiar y cordial. Buena localizacion, habitacion cómoda, sin ruidos y todo muy limpio. Ademas el desayuno es muy completo y los dueños son muy serviciales y detallistas. Muy buena relación calidad-precio.
Stayed 16 nights in Feb 2023

8/10 Good

Sandra

Stayed 5 nights in Mar 2023

6/10 Okay

Bruno

Bruyant. Juste au dessus d un club. Espace encombré
Stayed 7 nights in Jan 2023

6/10 Okay

Chantal

Disliked: Cleanliness, property conditions & facilities
Séjour bien passer Pour la somme demandée la chambre était à peu près correct Location quand même très vétuste surtout au niveau électricité Et j’ai regretter de n’avoir jamais vue la loueuse Sa sœur qui s’est occupée de nous était très gentille
Stayed 3 nights in May 2022

8/10 Good

Tim, Utrecht

Liked: Cleanliness, staff & service, amenities
Mooi pand, leuke knusse kamer, erg lieve gastvrouw, verder ook prima voorzieningen die je nodig hebt voor je verblijf. Er waren wel wat mankementen, zoals het raam dat niet dicht ging, maar met elke dag meer dan 20 graden en de hele dag iemand aanwezig die de boel in de gaten houdt hoeft dat geen probleem te zijn.
Stayed 5 nights in Aug 2021

2/10 Terrible

JUNICHI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Reception person is problems. So,Many tourists is waiting much time. If you don’t call owner(no sim or no tel number),you can’t stay this hotel, because no reception person,only tourists
Stayed 3 nights in Aug 2019
Response from Mariapia on 26 Aug 2019
The B&B Astra is a bed and breakfast not hotel.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
L'accueil et la disponibilte du personnel, les bons conseils pour les visites de Naples.J'ai aime l emplacement de l hotel,tout à proximité, commerces restaurants,transports.
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sembra di essere a casa. Mariapia, la proprietaria, è gentilissima e ti fa sentire subito a tuo agio! Super consigliato!
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2019

6/10 Okay

Ladislav

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

8/10 Good

Marco, Verbania

Liked: Staff & service, property conditions & facilities
Hotel piccolo ma pulito i bagni sono fuori dalla camera ma di pertinenza della camera stessa. Personale molto accogliente . Da non perdere il caffè di Maria Pia.
Stayed 4 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Redelijk bed & breakfast met vriendelijk personeel
Vriendelijk familie bed & breakfast. Ontbijt is teleurstellend. Vriendelijk en hulpvaardig personeel. Gunstige ligging ten opzichte van stad en station.
Stayed 7 nights in Aug 2018

4/10 Poor

Christine

Disliked: Property conditions & facilities, room comfort
L'adresse ne correspond pas au lieu de l'hôtel Le confort est très sommaire Le petit déjeuner décevant
Stayed 1 night in Aug 2018

10/10 Excellent

Taehun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was awesome
They really want im happy so tried so much for me
Stayed 2 nights in May 2018
Response from Mariapia on 2 Jun 2018
I am very happy that you was very fine. Thank you so much. I will wait for you the next time.

8/10 Good

DELPHINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una bella Vacanza
Arrivato a napoli la proprietaria mi ha chiamato per trasferirmi in una struttura più grande, b&b Luna, molto valido e confortevole. Le stanze della stuttura sono molto grandi e accoglienti, la proprietaria Livia è molto simpatica, disponibile e poco invadente. sono molto soddisfatto del soggiorno.
Stayed 3 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vicinissimo al centro storico
La proprietaria è super disponibile e simpaticissima e la stanza è a due passi dal centro storico...si vive Napoli che è bellissima.
Stayed 2 nights in Apr 2018

10/10 Excellent

Nath

Liked: Cleanliness, staff & service
Petit hôtel très bien situé
Hotel bien situé. Les propriétaires sont charmants et de très bon conseil .
Stayed 3 nights in Apr 2018

8/10 Good

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

8/10 Good

pietro

Disliked: Room comfort
Stayed 1 night in Jan 2018

10/10 Excellent

kanan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ホテルの方が優しい
滞在中行きたい場所がわからなかった時に、スタッフの方が、わざわざ目的地に電話してまで手伝ってくれました。とっても気さくな方々でサービスがよかったです。
Stayed 1 night in Dec 2017

6/10 Okay

Pietro

Liked: Cleanliness, staff & service
Prezzo competitivo, migliorabile nel complesso
Dirottato su altra struttura nelle vicinanze, simpatia delle ospiti, colazione sufficiente, struttura pulita, un po' rumorosa.
Stayed 1 night in Nov 2017

8/10 Good

Bertrand

Liked: Cleanliness, staff & service, property conditions & facilities
bon emplacement pour visite et très bon accueil
Bien situé et très bon séjour dans cet hôtel
Stayed 2 nights in Nov 2017