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Reviews of Hillcourt Resort and Spa

3.5 out of 5
Hillcourt Resort and Spa
Nakuru-Nairobi highway, Nakuru

Reviews

6.0
Rating 10 - Excellent. 1 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 1 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 1 out of 3 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything Okay
Great stay, staff made me feel exuberant, and at relaxing.. catering to all my needs, wants and desire. Politely prepare my meal and ask did I need anything else. Greeting in the establishment was on going. House maids made sure room was thoroughly clean. Very nice clean swimming pool. Management spoke to me is everything okay! Would definitely tell my friends visiting to choose this Hotel.
Stayed 14 nights in Apr 2024

2/10 Terrible

Michael

Stayed 12 nights in Sep 2023

6/10 Okay

ALLEN

Disliked: Property conditions & facilities
Good luck
I was disappointed with my stay. I was unable to sleep first night because of what appeared to be cultic chants emanating from a building next door until the early hours of the morning. I called the reception and they were not able to do anything about it. No one apologized for this ridiculous situation. I could go on and on. The room was tiny, way below expectations. Only salvaging Grace was warm shower. Toilet paper was not freely available. The staff was courteous and the food was good. Overall, l would say: proceed with caution.
Stayed 2 nights in Feb 2018