Front of property

Reviews of Hotel Wingport

3 out of 5
Hotel Wingport
9-2 Daikoku-cho, Nagasaki, Nagasaki

Reviews

8.4

Very good

Rating 10 - Excellent. 245 out of 633 reviews" "
Rating 8 - Good. 280 out of 633 reviews" "
Rating 6 - Okay. 87 out of 633 reviews" "
Rating 4 - Poor. 13 out of 633 reviews" "
Rating 2 - Terrible. 8 out of 633 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service
Across the street from the Tram and Nagasaki Station. Good food options inside Amu Plaza (definitely recommend over paying for hotel breakfast just for variety). Family Mart and Lawsons around the corner. Property is outdated, but met my needs. Elevator smelled like cigarettes. Laundry was about 500 yen (300 to wash, 100 for 20 min., but clothes won’t dry in 20 min). Bathroom is modular, and you have to step up like 10 inches (this seems dangerous for older people or having to use the toilet at night). I tripped twice during my stay. Staff were very helpful and checkin/out was very easy.
Stayed 5 nights in Apr 2024
Response from ホテルウイング・ポート長崎 くちこみ担当 on 21 Apr 2024
Thank you very much for choosing our hotel.We are sincerely grateful for your feedback.We will continue to make efforts to create facilities from the viewpoint of our guests so that we will never receive such a comment from you in the future.We look forward to welcoming you again.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right Price with Luxury!
The Wingport Hotel is walking distance from the Nagasaki Station. Once arriving early for check-in the staff kindly informed me that check-in starts at 3pm and without hesitation offered an available room for stay. That caused the chain reaction for me to book another night at the Hotel due to the great service being provided in the lobby. The room was on the 10th floor with a nice view of the mountain side showing a variety of tourists attractions. Inside the room is compact and custom build to provide all needed for solo or business travel, including a bathtub with different choice salts for the water. The water in the room is drinkable and has the option to come out at an extremely hot temperature. A good nights rest was provided with a very comfortable double bed with clean bedding. Breakfast was served starting at 6:30am downstairs in the lobby and has a Japanese culture variety offered to hotel guest. There’s a laundry room on the 6th floor offering a washer and dryer. Wingport Hotel had everything I was looking for at a low price while traveling through Nagasaki, Japan.
Stayed 1 night in Dec 2023

10/10 Excellent

Tahnee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was excellent value for money. Single room was amazing for just one person, clean, comfortable and with a variety of phone chargers.
Stayed 1 night in Nov 2023

8/10 Good

Kerry, Annandale

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value and good sized eooks
Stayed 2 nights in Nov 2023
Response from ホテルウイング・ポート長崎 くちこみ担当 on 7 Nov 2023
Thank you very much for having stayed at our hotel this time.Thank you again for having posted a review.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

6/10 Okay

Hans

Travelled with partner
Liked: Cleanliness, staff & service
Kind of older hotel , close to train station. Absolutely disliked their breakfast, have to pick up in a box and try to eat in the small room, big daily waste of plastic, don’t select breakfast option when booking the place
Stayed 2 nights in May 2023
Response from ホテルウイング・ポート長崎 くちこみ担当 on 28 May 2023
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.Based on the opinion received this time, we will reform and continue to aim for better service improvement.If you use the hotel again, we are glad.フロント 時津

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Housekeeping was 6 stars...
Nice hotel, located 5 minutes walk from Shinkansen station. Able to buy 1 day tram pass from reception desk. Housekeeping was 6 stars, room was splendid clean and done daily. =) Hotel breakfast was a bento but had different offerings for the 2 days i stayed there. Yoshinoya is 24 hrs if i dont remember wrongly and was a 30 sec walk from hotel. Family mart is a 1 min walk.
Stayed 2 nights in Mar 2023
Response from フロント端本 on 14 Apr 2023
Thank you very much for staying at our hotel.We are very pleased to receive your honest feedback.We hope to have the opportunity to welcome you back to our hotel again.

10/10 Excellent

Weiyong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2023

10/10 Excellent

JIN-HOON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is somewhat small but clean and well maintained. Easy check-in and proximity to public transportation. Convenience stores nearby.
Stayed 1 night in Dec 2022
Response from ホテルウイング・ポート長崎 くちこみ担当 on 19 Dec 2022
Thank you very much for using our hotel this time.We are glad that you were satisfied with the location and cleanliness.We will continue to work hard to become a hotel that is chosen by many people.We are looking forward to seeing you again.front desk sakai

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from main station. Quiet street. Friendly staff allowed early check in.
Stayed 1 night in Nov 2022
Response from ホテルウイング・ポート長崎 くちこみ担当 on 16 Nov 2022
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We saw how comfortable you stayed and we feel very happy.We look forward to seeing you soon on your next visit.

10/10 Excellent

Danielle, Nagoya

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and easy access to the station by foot. Clean hotel, but in need of renovating. Friendly staff. Great area with a lot to see and do.
Stayed 3 nights in Dec 2021
Response from ホテルウイングポート長崎 on 26 Dec 2021
Thank you for staying at our hotel. We will continue to pursue aiming for hotels that will be selected by many customers in the future. We sincerely look forward to your visit.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well manner of staff
Stayed 1 night in Jan 2020
Response from FRONT KITAGAWA on 13 Jan 2020
Thank you very much for staying at Hotel Wingport Nagasaki this time. Thank you again for choosing this hotel from the many accommodations in the city. We are very pleased that you could spend your time without any inconvenience. We will strive to improve and improve our services every day to become a hotel that is indispensable to Nagasaki for our customers. In addition, we look forward to seeing the day when we can meet our customers.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room is clean but quite small. complementary coffee in the lobby
Stayed 2 nights in Dec 2019
Response from FRONT KITAGAWA on 7 Jan 2020
Thank you very much for using Hotel Wingport Nagasaki this time. We apologize for any inconvenience and inconvenience caused by our lack of explanation in the room. Although it is a premium single room prepared this time, it will be a bit wider room than the single room originally reserved, but it seems that the arrangement of the equipment etc. that we have always reserved is narrow due to problems I was allowed to. It takes time because it is a hard side, but we will always make improvements based on your valuable opinions. The staff will work hard to make your stay better. We look forward to seeing you again next day. Thank you for posting while you are busy.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean, staff are nice. However, our request for non-smoking room was not granted.
Stayed 1 night in Dec 2019
Response from Front Clerk Matsumoto on 5 Jan 2020
Thank you for your stay. We are sorry I couldn't respond to your request. We will be waiting for your accommodation if you have the chance.

10/10 Excellent

charlie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the Nagasaki train station. Easy access to Family Mart convenient store just opposite the hotel.
Stayed 1 night in Nov 2019
Response from KANEKO on 1 Dec 2019
Thank you very much for using Hotel Wingport Nagasaki. Also, I am very pleased to hear the words of compliment regarding the location. The location is highly appreciated by customers. JR Nagasaki Station and the bus center are located within a few minutes' walk, and are very well located for various transportation. In the future, we will continue to strive to improve the service to be loved by our customers without worrying about this, so we would be very pleased if you could use Hotel Wingport Nagasaki as a regular hotel in the case of Kuruzaki. We are looking forward to seeing you again.

6/10 Okay

Adeline

Liked: Cleanliness
Disliked: Property conditions & facilities
Near the Nagasaki train station; super convenient! Air conditioning doesn’t work, only heater function. So no room circulation at all! :(
Stayed 2 nights in Nov 2019
Response from Clark Kozasa on 20 Nov 2019
Thank you for staying at Hotel Wingport Nagasaki. Sorry for the inconvenience.The air conditioner of our hotel is managed collectively. We kindly ask for your understanding.

10/10 Excellent

CHEE KUANG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room ventilation need some improvement. Excellent buffet breakfast.
Stayed 3 nights in Nov 2019
Response from Hote Wingport Nagasaki on 16 Nov 2019
Thank you very much for staying at our hotel. Based on the opinion received this time, we will reform and continue to aim for better service improvement. We are glad you are satisfied the breakfast. We hope you use our hotel again. Thank you.

10/10 Excellent

JONATHAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine for a few nights’ stay. Good location for the temples and station, and catching the tram.
Stayed 2 nights in Oct 2019

4/10 Poor

JEREMY

Disliked: Property conditions & facilities, room comfort
Worn out but great location
Really convenient location. Room very dated. Carpet tiles loose in the bedroom. Bed very small. Pillows uncomfortable. Breakfast was reasonable.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding location to Nagasaki Station. This is an overall gem of a hotel - friendly attentive service, small but efficient rooms, nice breakfast buffet.
Stayed 1 night in Oct 2019
Response from front staff on 10 Dec 2019
thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
I stayed in this hotel for 2 nights. The hotel arranged me to settle on smoking level and I requested for non-smoking room but failed. The smell was very strong and the staff promised me that they would do deodorant service next day. However, I found that they had done nothing when I came back to hotel on second night. I really felt very disappointed to their service.
Stayed 2 nights in Sep 2019
Response from Front Clerk Matsumoto on 2 Oct 2019
Thank you for staying with us at Hotel Wingport Nagasaki and for your honest review. We sincerely appologise if our services did not meet your satisfaction. We hope that if its possible, you may contat us with more detailed information (such as stay date and room number) so that we may further investigate the incident and improve our services in the future. ホテルウイングポート長崎にご宿泊頂きまして誠にありがとうございます。 この度はご満足のいくご滞在が叶いませんでした事を誠に申し訳なくお詫び申し上げます。 またお客様の貴重なお時間を頂戴し、ご感想を投稿頂きました事を深く感謝申し上げます。 今後サービスを改善出来るよう、また原因調査のため、もし可能でございましたら、お客様の情報(ご宿泊日やご予約番号など)をご連絡頂けたらと存じます。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019

10/10 Excellent

jkiku2019

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was so good! If I have another opportunity to visit Nagasaki, I would choose again this hotel.
Stayed 4 nights in Aug 2019

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fabulous
High class hotel,fantastic
Stayed 1 night in Jul 2019

8/10 Good

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Chiaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Nikolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Dec 2018

8/10 Good

K, Bangkok,th

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location near to Nagasaki Ekimae Railway Station
Stayed 1 night in Dec 2018

8/10 Good

hiro, sapporo

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Gregory

Only good things to say about this hotel
Excellent location right near the train station and tram stop. Friendly staff with free, tasty coffee machine right nearby. Room was small, of course, but clean with good amenities. WiFi worked great. Breakfast was pretty good, too. I'd definitely stay here again.
Stayed 3 nights in Sep 2018

8/10 Good

Octopus, Gainesville, FL, USA

Liked: Cleanliness, staff & service, property conditions & facilities
City of multi-culture
Great location. Just across street from JR station. Tram station is 1 min walk that takes you to major tourism spots. Restaurants and stores nearby. Staff is very friendly and helpful. The interior has been renovated and is nice. It offers free shuttle bus to mountain top for city skyview (top 3 in the world). Breakfast is great with many varieties. However, the room is really tiny (common in Japan, probably); hard to work or do anything else aside from sleep and shower.
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Good for the Money
It was basic, but overall good. We stayed in a premium room but it was still a little small. If you are there just to sleep then it does the job. If you are there to rest in the room, look for another hotel.
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Torry, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel and good service
good service when i ask about yakiniku and they find information for me
Stayed 1 night in May 2018

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near train, reasonable price
Good location a short walk from the train station, but a 15-20 minutes walk from the main restaurant and bar area. Price is right, but it was the smallest hotel room we’ve had in Japan yet. Perfectly clean, but just a bit tight. Friendly staff, and they provided umbrellas when it spontaneously started to rain

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can find better / cheaper parking place
except parking a bit tricky, otherwise, all ok

8/10 Good

YAT LIT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over is very good
The location is good, nice staffs and good breakfast

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly, and pleasant.
The nicest affordable hotel I stayed at in japan!

8/10 Good

Joel, Aiken, SC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nagasaki hotel
If you don't know some Japanese it might be hard to find this hotel. After walking awhile in the direction of the hotel we had to find someone who could help us out. After that, we found our way back to it after visiting the Atomic Bomb museum & Peace Park. Then again coming back from the Glover Gardens and Chinatown. It is a small hotel with very small bedrooms.
Stayed 1 night in Jan 2018

8/10 Good

BC, Sydney

Liked: Cleanliness, staff & service
Nice hotel close to rail station without high $
Hotel was well priced for single traveler and provided good and friendly services.
Stayed 12 nights in Dec 2017

8/10 Good

Nguyen, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
close to station
It's nice to be able to walk within few minutes from the Nagasaki Station to the Wingport hotel. What I also like here is that the hotel offer attraction deals and tickets. I was able to buy the tram car day pass as well as the Nagasaki ropeway here at the hotel reception.
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
The room is comfortable. But sometimes may hear the sound next doo, e.g flushing the toilet, bath. Not talking voice. Other ok. Staff is nice too.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best value for Nagasaki
Close to Nagasaki station and trolley to walk about Nagasaki City. Satff is very freindly and clean room and good comfortable bed. Free wifi . Walking distancee to stores and restaurants.
Stayed 1 night in Nov 2017

8/10 Good

Dok, Thailand

Liked: Cleanliness, room comfort
Very close to train station.
Stayed one night. Good location for train, bus, eating.
Stayed 1 night in Oct 2017

8/10 Good

Naomie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is comfortable and the wifi works great. The location is convenient, very close to the JR station as well as the street cars, which will take you to the main sights.
Stayed 2 nights in Jul 2017