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Reviews of Hotel Route-Inn Higashimuroran Ekimae

3 out of 5
Hotel Route-Inn Higashimuroran Ekimae
3-5-10 Nakajima-cho, Muroran, Hokkaido

Reviews

8.2

Very good

Rating 10 - Excellent. 38 out of 159 reviews" "
Rating 8 - Good. 90 out of 159 reviews" "
Rating 6 - Okay. 27 out of 159 reviews" "
Rating 4 - Poor. 3 out of 159 reviews" "
Rating 2 - Terrible. 1 out of 159 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Fabo

Liked: Amenities
Staff and customer service, Breakfast was really great setup and variety at the restaurant in hotel. Judt the room not as spacious as I hpped.
Stayed 4 nights in Nov 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hard bed but everything else is 10/10
Only con is that the bed is very, very hard. I'm used to firm mattresses in Japan but this felt like there was no mattress at all. However, the location is excellent, the restaurant is great, the staff are very friendly (and some speak English), and everything is clean and quiet despite being right next to the station. I barely heard any train or traffic noise. Would definitely stay here again.
Stayed 1 night in Dec 2019

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to the train station. A nice quiet area with a short walk into the downtown area. The rooms were pleasant, clean and quiet.
Stayed 2 nights in Jan 2019

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

Kai Chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy and clean
Good stay with comfy and clean room provided.

8/10 Good

Chong Huan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
new and neat hotel
stay a twin room for 1 night. the bed is a super single bed. next to a jr station. can hear a bit of the train passing sound but not very loud. breakfast was nice but limited items. the hotel has an onsen at the top floor to be used for free though i never try it. free parking available and there are many parking lots.

6/10 Okay

Doris, Singapore

Disliked: Room comfort
Good location with simple amenities
Hotel is centrally located near the train station.

6/10 Okay

HMS, Singapore

Liked: Cleanliness, staff & service
Aircon not working so got to open window but ended up sleep disturbed by train noise as the railway track is nearby.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a really lovely hotel. Room was rather big and comfortable. Hotel staff were really friendly and helpful. Breakfast spread was also good. The public bath was especially clean and nice. Car park facilities were also in place. Overall, I'm very satisfied.

8/10 Good

Evans, United States

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A small hotel with a convenient location
Its a clean and quiet hotel with everything I need, very convenient location with train station in sight.

8/10 Good

TAP, California

Liked: Cleanliness, staff & service, property conditions & facilities
Nine days in Muroran 2015
Everything was nice. No issues though staff had minimal English language ability.

6/10 Okay

ka yee, Hong Kong

Disliked: Cleanliness, staff & service, room comfort
I would prefer another hotel if I hv choices.
The price was fair. Our room was a twin bed room, the room size was better than the semi-double room but still it was small in size as usual. The bed was not comfort, low supporting at all and we felt very itchy.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
満足！
部屋はきれいで、朝食までついて満足でした！

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Just a basic business hotel.
It is a good basic business hotel. The neighborhood isn't the most interesting place, however. There is one convience store and a few restuarants, but being close to the station and bus stop is convient for going to other places. Also the drinking district isn't too far away to walk to.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hoel with good facilities and clean
Nice and quiet place to stay with full breakfast in the hotel, very near the station.

10/10 Excellent

david, phoenix az

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great time!
We were treated kindly and had an overall great experience. The hotel is walking distance from the train station and taxi stands. Awesome to be in Muroran again, the Ramen shop by the train station was devine.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and comfortable
Just stayed there for one night. The 1F restaurant served good food and the public bath on the top floor is clean and has good views.

8/10 Good

Verified traveller

Liked: Staff & service
Enjoyable stay...
We have enjoyed our stay in this hotel. Free breakfast is provided with wonderful spread. The hotel has onsen and even free parking.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel next to JR Station.
Good experience staying in the hotel. There was a Taiwan staff member, Ms Zhang, who could speak Mandarin and Japanese. As we could not speak Japanese, we needed her help to negotiate for a rental car.. She was most helpful.

6/10 Okay

Mrs Chan, Hokkaido

Liked: Cleanliness
Clean Room - good for a night
I have stayed in Route Inn during my recent Hokkaido trip. All their hotels are near railway stations which are great for travellers going by rail or road. However it is quite noisy for this particular location. Not so great for this location otherwise it's great for a clean room.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple and great
Clean room and central location.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location

8/10 Good

Astrid, Hong Kong

Liked: Cleanliness, staff & service
The location is very convenient. Although the hotel is not very new, the staff is very nice and free breakfast (a pretty nice one) is included, the stay was worthy.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will recommend this place
This hotel is located very near to the JR station, good location. Generally a nice & comfortable place to stay. They serve nice breakfast as well.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One Night Stay at Muroran
Pleasing! Very nice breakfast! Not much activities happening after 7pm around the hotel areas. This hotel provide indoor onsen, however it is only a very basic type!

6/10 Okay

YUTAKA

Business traveller
テレビの後ろにシャンパンのコルクが放置したままでした。 浴槽の下に古くからあったであろうくもの巣があった。 ということは、清掃をざっくりにしか行われてないことが理解できました。
Stayed 2 nights in Jul 2023

6/10 Okay

ナガイマサオミ

Stayed 2 nights in Jun 2023

10/10 Excellent

ゆういち

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
交通のべんがとてもよかった
Stayed 1 night in May 2023

2/10 Terrible

naoto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
標準的なホテルです。
一般的なビジネスホテルです。 駅に近いのは良いですが、コンビニや、会食先からは遠い不便、
Stayed 1 night in Apr 2023

8/10 Good

Hiroshi

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
駅に隣接して至極便利
駅に隣接してコンビニも近くとても便利です。部屋はこぎれいで最上階の大浴場もくつろげます。
Stayed 1 night in Mar 2023

8/10 Good

トシカズ

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
受付、レストランのスタッフの方は良かった

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
朝食の内容も満足でした
Stayed 2 nights in Oct 2022

10/10 Excellent

Takao

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大浴場がよかったです。 シャワーの水圧がもう少し高ければなおよしです。 少し弱かったです。
Stayed 1 night in Jul 2022

8/10 Good

MASASHI

Business traveller
Liked: Staff & service, property conditions & facilities
安定のルートイン
安定のルートインなので、安心して宿泊できます。 ただ経年使用のためでしょうが、ホコリが多いので直ぐにパソコン等がホコリまみれになります。 まあ致し方ないですが、何かよい解決策でもあればお願いします。朝食も美味しく、夕飯も室蘭名物が食べられるでの有り難いです。
Stayed 2 nights in Nov 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
大浴場があり、朝食の種類も豊富でいつも出張時には利用してます
Stayed 3 nights in Nov 2021

8/10 Good

HISAMI

Business traveller
Liked: Property conditions & facilities
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
もう少し大浴場の温泉の温度が高いとさらに良かったです。
Stayed 6 nights in Jun 2021

10/10 Excellent

TAKUYA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2021

10/10 Excellent

Toshiharu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
コスパが良い
無料のコーヒー、丁度いい湯加減の温泉。 満足です。 客室清掃も素晴らしい。 朝食も美味しいですね。6:30頃は混みますが…
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
リピーターです。
さすがルートインさん、安定したクオリティですね。 また行きます。
Stayed 3 nights in Feb 2020

8/10 Good

HIROYUKI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
出張で利用
清潔。部屋があまり広くない。
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
コスパが良い
清潔感のある部屋っていうのが第一印象です。 喫煙部屋は最高階が６階らしいので、喫煙者は眺望を期待しないでください。 朝食も美味しく満足です。 また行きます。
６階の眺望
Stayed 14 nights in Jan 2020

6/10 Okay

Daiei

Business traveller
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
良いですね
清潔感がありスタッフの対応も素晴らしいです。 個人的にはベッドが硬めなので、仕事で連泊だと体が疲れてくる印象です。 温泉はやや温めですが、適温の範囲内かと。
Stayed 9 nights in Feb 2020

8/10 Good

Tomoki

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020

6/10 Okay

Atsushi

Business traveller
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
素晴らしい
素晴らしい
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
満足
部下からの聞き取り情報で申し訳ないですが、大変満足しているようです。ビジネスホテルですが大浴場もあり、仕事終わりに風呂にすぐはいれるので便利が良いようです。 来月私も連泊するので口コミできれば情報を伝えたいとおもいます。
Stayed 1 night in Jan 2020