Ratings based on 107 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
93% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveller from uk

Sea princess

Posted 20-Oct-2014
Service is really slow. had ordered a room service a cup if tea. Took them an hour to bring that. Spoke to the manager said he won't charge us for it since we complaint. But when we went to checkout they had charged us. They said it was our mistake because we ordered it from room service not housekeeping something like that. Don't believe hotel like sea princess would do that. Is not matter of 150 rupees it the principal of it.
3 out of 5
Recommended
for Everyone
by A verified traveller

Good and pleasant

Posted 25-Sep-2014
Clean and modern room, nice facilities including the pool and SPA
2 out of 5
by A verified traveller from chennai

Unexpected experience

Posted 17-Sep-2014
I checked in into the hotel on 13th sep2014 and to my surprise I was not allowed to enter the diacotheque though I was ready to pay the charges . They asked the couple to enter and since I was new into the city I did not have any partner along with me . My question to the management is aren't the guest allowed to use the services and the amenities in your property ?? . I then checked out and went to JW Marriott wer I was given all the respects . I recommend not to go to this hotel for loathing as you would not be able to enjoy the services they provide .
1 out of 5
by A verified traveller from hill

Deceptive room descriptions, unhelpful lobby staff

Posted 17-Sep-2014
We booked a luxury room which cost more, however the room we booked looked nothing like the photos, it was old and unrenovated. We complained and were told someone would call us back after an hour and no one called.. We went down and they told us they had no other rooms available at all. We checked expedia and it showed many rooms available after telling them this they showed us several rooms! They showed us the delux which was a cheaper room that looked much nicer and try to tell us it was the luxary when there own photos state that it was a delux. Long story short, the staff continually lied to us.. After many hours of stuffing us around they offered us a junior suit on the last night of our stay in the late afternoon however by this stage it was too late and they said that they would work out some compensation and get back to us.. They never got back to us.. They provided nothing for us.. Terrible service.. They have about 5 guys in suits in the lobby that all have no idea what's going on..in the end, the executive, delux and luxury are all the same except for the views and (and whether the room has been renovated has nothing to do with room class). We also used the travel desk, the lady on the desk was chewing gum and talking on her mobile phone whilst we waiting for her to even say hi to us, she booked us a taxi that ripped is off for tolls and parking..The whole experience of the hotel was ruined by its staff in the lobby...
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice but too many extra hidden costs

Posted 27-Aug-2014
Had to pay extraaaa fr everythng like wifi extra person etc etc etc ..
5 out of 5
Recommended
for Everyone
by A verified traveller from new zealand

Feel at home

Posted 06-Aug-2014
Pros: Very clean very moden
Cons: Nothing
Location: Beach. U never walk any where as transport is cheap
This the place to stay cant falt any thing . Very good staff. On the beach . Good food . If you have never been to india this is the place to stay ask for sea view most rooms have
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Good service & clean ambience

Posted 25-Jul-2014 on Hotels.com
Good service & clean ambience. Location a plus point.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 24-Jul-2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified traveller from netherlands

Good hotel with swimmingpool and seaview

Posted 17-Jul-2014
Pros: The staff is very friendly and ready to help where they can.
Cons: Attach a cord to the room-elevator card so you can wear it around your neck.
Location: see experience
I have been staying in this hotel a couple of times and can recommend it. Last time I arrived one and a half hour before check in time, but was offered an excellent room right away without extra costs. Although the area where this hotel is situated is not very nice and the beach dirty, the hotel itself is excellent. The staff offers excellent and friendly service. The swimming pool is small but nice with seats and sunbeds around it and sea view. In the evening the beach fills with locals and tourists who take a walk, take pictures, sell and eat snacks and, of course, play cricket ever other five meter or so. Nice to watch from your comfortable seat with a drink at hand. The breakfast buffet is excellent and offers Indian as wel as European breakfast items. Nearby is a good bookstore. A Chinese restaurant is opposite the hotel and a modern restaurant arund the corner about 15 minutes walk. Medical store next door, where they sell curd. The hotel is near the airport, about half an hour drive. On the other hand this causes noisy planes taking off over the poolside. In the rooms you will not hear this though. I hope to visit again!
3 out of 5
Recommended
for Families
by Dwayne Daniells from Jeddah Saudi Arabia

Friendly Hotel

Posted 15-Jul-2014 on Hotels.com
Room floor squeaky, toilet sink leaking, staff need update on follow ups for guest needs. Breakfast dinning staff very friendly however need more food choices for foreign guest. All in all friendly stay and would thank the management.