Ratings based on 155 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
94% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel on the Beach

Posted 22-Mar-2015
Pros: Beach front
Cons: Should have excess to free WiFi. Food standard.
Location: Lots of nice resturants near by
overall we enjoyed our stay. Restuarant food need improvement especially Pizza.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Kenya

Pool area could be better taken care of

Posted 13-Mar-2015
Pros: Nice small hotel. Can be better but space limited.
Cons: Food!Aeroplane noise specially at night.
Location: Central location. Near both airports.
Nice clean rooms. The inhouse room menu is good but the chef doesnot know what he is cooking at times. I had asked for some potato dish which came without a sauce. How was I supposed to eat the same. The fod manager should ask chef to prepare each dish abd see whar he is serving. There is no connection between chef who set the menu and person cooking the same.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Stockholm

Mesta är fint men blandat utseende på deluxerummen

Posted 03-Mar-2015
PLUS: -Hotellet erbjuder AirPort pickup om man bokar via Expedia. -Fick tidig check in (kl.08) efter endel diskuterande men fick vänta 2tim annars skulle dem ha full-betalt. -Trevlig städ&frukost personal. -Bra frukost-omelett. -Bra gym. MINUS: -Oresonlig Manager, klagade på att golvet knakar (VÄLDIGT MKT) men fick som svar att trägolv alltid knakar.... Tog en hell del klagande och energi innan man fick gehör. -Icke gratis WiFi. -Havet/stranden är så smutsigt att man inte badar här. -Poolen området är inte jättemysigt, men helt ok. -Indiska utbudet på frukosten smakar inte så bra.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom np

Best hotel so far on juhu beach.

Posted 09-Feb-2015
Excellent service from the staff right from the point of airport trAnsfer to room cleaners. Very pleasant stay. Would definetly be going back to the same hotel as importance to security and safety of the guests is crucial to all working there.
3 out of 5
Recommended
for Business Travellers
by A verified travellerfrom London

Right on the beach - ok for business

Posted 31-Jan-2015
Pros: the staff on the terrace bar were efficient and helpful. I had many business meetings there and they learned our preferences very quickly.
Cons: WIFI Time taken to check out - took almost 20 minutes No way of printing boarding passes other than to email the front desk and have them do it
Location: didn't have time to look outside the hotel except through a car window.
If you like air conditioning you will be fine, but I found the hotel to be cold - even with the aircon off in the room. The beach is extensive but crowded and a lot of dogs roaming around. Better to stay on the hotel terrace and look out over the beach. The wifi is TERRIBLE. I was charged GBP5 a day and found it virtually unusable. When I complained, the staff just wagged their heads and smiled as if to say "well what did you expect?". If I am paying for it, I expect a usable service!
3 out of 5
by A verified traveller

Mixed Bag

Posted 23-Jan-2015
Pros: Breakfast buffet, housekeeping staff, free airport drop off, front desk women (check-in and travel desk)
Cons: Acknowledge guests complaints, even if you can't fix the problem.
Location: It's right on the beach which was nice.
I loved the housekeeping staff, the free airport drop off and the breakfast buffet. Also the woman at the Travel Desk was helpful. But unfortunately the noise from my next door neighbor was intense. I heard every door slam and door bell ring. Many people came and went and they partied until 4 am. The front desk Night staff never followed up with my request to change rooms. Also the view was depressing. Out my window was a funky apartment building.
3 out of 5
by A verified traveller

Sleepless Nights

Posted 23-Jan-2015
The hotel is very nice but we had sleepless nights, due to inadequate sound insulation between rooms, Noise was coming through. We stayed 6 nights so we were tired due to lack of sleep. Food & service was excellent in Restaurant. Lobby staff not at all helpful.
5 out of 5
Recommended
for Getaway With Friends
by SANJAYfrom London

Perfect!

Posted 25-Dec-2014 on Hotels.com
Great hotel, fab location, staff were ace and very helpful Would highly recommend!
2 out of 5
Recommended
for Couples
by A verified traveller

Sea Princess

Posted 22-Dec-2014 on Hotels.com
We didn't like the hotel much at all. The room was not to 4* standard by any means. The bathroom was tired looking and needed updating. Half a roll of very thin toilet tissue provided. Took 30 mins to get another roll when we ran out! We were checking out of the hotel at 11pm for our flight back to the UK. Asked the manager for a light meal or snack in place of the breakfast we would not have the next morning. He immediately refused. Another hotel we stayed at in Mumbai last Dec were only too happy to oblidge and said we could order anything we liked from the Room Service menu that evening beofre checking out. It's these little gestures that make the difference.
4 out of 5
Recommended
for Getaway With Friends
by A verified traveller

Sea princess hotel

Posted 20-Dec-2014 on Hotels.com
Very nice hotel. Food was good. Staff pleasant but quiet.