Ratings based on 70 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
94% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from netherlands

Good hotel with swimmingpool and seaview

Posted 17-Jul-2014
Pros: The staff is very friendly and ready to help where they can.
Cons: Attach a cord to the room-elevator card so you can wear it around your neck.
Location: see experience
I have been staying in this hotel a couple of times and can recommend it. Last time I arrived one and a half hour before check in time, but was offered an excellent room right away without extra costs. Although the area where this hotel is situated is not very nice and the beach dirty, the hotel itself is excellent. The staff offers excellent and friendly service. The swimming pool is small but nice with seats and sunbeds around it and sea view. In the evening the beach fills with locals and tourists who take a walk, take pictures, sell and eat snacks and, of course, play cricket ever other five meter or so. Nice to watch from your comfortable seat with a drink at hand. The breakfast buffet is excellent and offers Indian as wel as European breakfast items. Nearby is a good bookstore. A Chinese restaurant is opposite the hotel and a modern restaurant arund the corner about 15 minutes walk. Medical store next door, where they sell curd. The hotel is near the airport, about half an hour drive. On the other hand this causes noisy planes taking off over the poolside. In the rooms you will not hear this though. I hope to visit again!
3 out of 5
Recommended
for Everyone
by A verified traveller

nice location close to beach shopping

Posted 15-Jul-2014
Pros: the ambiance and location
Cons: the variety in breakfast especially in fresh fruits and juices,
Location: this is a seaview property and is ideally located for shopping I suggest link road in bandra and elco market as u can find great bargains there
my overall stay was good except for this one bad experience I had booked room for 3 person the room they gave had a queen size bed so the front desk guy told me he would place an extra bed in my room after check in they called me after 3 hrs and told me they would charge me $30 appx for extra bed so I had to argue a lot and they even threatened to remove the bed I was staying for 11 nights that means I wld pay $330 total which I refused to pay, that I thought was a ridiculous hidden charge its like I pay for 3 buffets but they wld give me only 2 plates and all 3 shd eat in 2 plates and if I need 3rd plate than I have to pay xtra ..so I had to make a long distance call to expedia and talk to them, thank god I booked this through expedia and they helped me resolve this, the hotel manager was so rude to me, he kept sending his staff to remove the xtra bed and this was around 9/10pm , I told them that I have spoken to expedia and I had to be firm about not allowing them to take my bed ,but finally next day I think they were able to figure it out, and did not charge me .
4 out of 5
Recommended
for Everyone
by A verified traveller from Australia

Nice location

Posted 07-Jul-2014
Pros: The hotel was very pleasant with friendly staff.
Cons: There was no free wifi at the hotel because we booked thru Expedia, we were told that had we booked directly with the hotel then the wifi was free.
Location: The location is very central, close to the airport, shopping mall, the beach etc.
We enjoyed our stay at Hotel Sea Princess for the 6 nights. There was complimentary free pick up from the international airport. The staff were friendly and helpful.
5 out of 5
Recommended
for Everyone
by mrs. thakkar from rjt

Very nice hotel near beach & city

Posted 23-Jun-2014
Everything was good except breakfast . Fresh juice was frm rotten fruits. Sambhar & chutney smells stale. I told staff but next day also everything was same.
4 out of 5
Recommended
for Everyone
by p from london

Good location.

Posted 22-Jun-2014
Pros: location, rooms, service, food etc.
Cons: swimming pool
Location: Not much.
I have stayed in this hotel many times always been happy with their services e.g. clean rooms, good food, good location on the beach etc.
2 out of 5
by Shashank from Delhi

Hotel not upto Standards of other 4-5 star hotels!

Posted 09-Jun-2014
I believe everyone stays at a good hotel to get an experience similar or better than their home. And I am sure that every hotel works with the same aim of giving their guest the best experience. But Sea Princess lacked! Was on a business trip to Mumbai and had 2 rooms with this hotel. I and my colleague checked in late in evening and was dead tired because of a long day full of work. Grabbed a light dinner outside the hotel and slept. The next day slept an extra hour and didn't wake up on time. As i was late already for a morning appointment at Colaba, i thought i will grab some small bites from breakfast (included in my room) to take it with me and eat it in cab till Colaba. I explained the F&B Staff that i am running late for an appointment and please pack me some sandwiches (which were already there at service wrapped in cling foil) , banana and an apple for the road. To my surprise the staff refused and said that hotel policy does not allow food to be taken outside. I again asked them that breakfast is included in my room as I am late i do not have much time to eat it there in the restaurant. These are just small bites. On this the staff again refused and I had to step out of the restaurant. On my way out at reception I met with the Lobby Manager and he said the same - That hotel will not allow food to be taken outside. I work with different hotel in their F&B department, And never ever a hotel will ever refuse a GUEST their right to breakfast/EAT.
4 out of 5
Recommended
for Everyone
by A verified traveller from Sydney, Australia

Beach access. Very nice pool & bar area.

Posted 05-May-2014
Pros: Nice and clean
Cons: None
Location: Beach is close, but shopping malls is a short taxi ride away
Very clean and friendly staff. Always at hand to assist with everything. Very good facilities and we're very helpful to put us up in another hotel when there were problems in our room and the hotel was fully booked, at no extra cost.
5 out of 5
Recommended
for Everyone
by A verified traveller

Better than I expected for the price!

Posted 30-Apr-2014
Pros: Staff worked well, all standards were high. The room was comfortable with a sea view. The beach was on the doorstep, food was good.
Cons: Instant coffee with breakfast is undrinkable. Staff were happy to make real coffee and did not charge extra. The air con is too cold in the lobby.
Location: Right on the beach. Restaurants, bars and shops in walking distance. Also a good market close by and it is near the train station.
The room was clean, bed comfortable, the shower worked with hot water on demand and the toilet flushed every time. The hotel is facing the beach, which is excellent. It is not a private beach but is not too crowded. The sand is cleaned every day so there is very little rubbish and the food and drink stalls are nice. We were not sick at all during our stay. The food in the hotel is excellent and worth the money. It is nice to sit on the terrace and watch the sun set over the sea. Staff are very friendly and helpful and are not constantly asking for money. Everything you expect..
3 out of 5
Recommended
for Everyone
by A verified traveller from London/Toronto

Trying hard

Posted 30-Apr-2014
Cons: Training of breakfast server staff
Helpful check in staff who accommodated an "upgrade" to give us beach view. Beds adequate but not stellar. When room cleaning error due to do not disturb light was on during day, they resonded with room cleaning quickly. Pool was absolutely full of people so no chance of swim. We were told not to swim in ocean due to pollution but great to walk on beach. One good restaurant about 1 km walk south provided good Italian food. Buffet breakfast had blend between Indian and Western food. Very busy. Adequate. Check out process slow but friendly. Overall, they try hard. We paid 6500 for b&b and it seemed about right for level of quality. About 20-25 min to airport by 500 air conditioned cab.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel near beach

Posted 28-Apr-2014
Pros: Location
Cons: Breakfast varity
Location: Beech shopping
Overall excellent just 1 little issue of room not cleaned for 1 day.apart from that good stay.