Ratings based on 193 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
92% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller from BC

Right on the beach.

Posted 20-Jul-2015
Short drive from airport. Great pool and restaurant right off Juhu Beach. Hotel under major renovation from 0900 until 2100 hrs. No mention of this on web site or at check in. Jack hammers hard to sleep through before early morning departure.
2 out of 5
by A verified traveller

Posted 08-Jul-2015
Personal spricht kaum Englisch. Hotel liegt direkt in der Einflugschneise Airport. Fenster nicht schallgedämpft. Zimmer zumeist mit mehreren Personen belegt. Lärmpegel unangenehm. Umbaumassnahmen! Laute Renovierungsarbeiten.
2 out of 5
by A verified traveller from uk

Good location near juhu beach

Posted 17-Jun-2015
Didn't know hotel was been renovated, the breakfast area was small,not good variety.The staff were not helpful, had to ask several times .Didn't reply to my email
4 out of 5
Recommended
for Everyone
by A verified traveller from london

Nice hotel on the beach 😄

Posted 12-Jun-2015
Was waiting at reception for around 10min before was seen to check in. Even once I was seen it took around 20min to sort my room out as another staff member gave it to another guest even tho it was allocated to me!!
5 out of 5
Recommended
for Everyone
by A verified traveller from Vijayawada

Nice hospitality and good location

Posted 09-Jun-2015
I am very happy to stay here..Wonderful hospitality, and very good location, beach side pool is fantastic....
4 out of 5
Recommended
for Everyone
by A verified traveller from bangalore

Cosy hotel by the beach

Posted 09-May-2015
Pros: The location, service and staff
Cons: Maintenance can be better. Some facilities need an upgrade.
Location: being in the vicinity of Juhu must-see spots like The Juhu beach, Prithvi Theatre, some of the finest restaurants and the star homes and boutiques
We had a great stay at the hotel from 1st to 4th May. From the time we checked in the stay was beautiful. The staff was friendly and hospitable and the room facilities were pretty good. Although we did nt get a sea facing room, the sight of the sea from the breakfast hall made it up. Being able to go to the beach from the rear door was one of the best parts of the stay. my daughter enjoyed the swimming pool. we also enjoyed being in the vicinity of Juhu must-see spots like The Juhu beach, Prithvi Theatre, some of the finest restaurants and the star homes. Everything was hop, skip and jump from the hotel. Overall a good experience.
3 out of 5
by A verified traveller from Bordeaux

Bon hôtel mais attention aux arnaques!

Posted 27-Apr-2015
Hotel très agréable et très confortable. Le personnel est sympathique et aux petits soins. Problème d'insonorisation (courant dans tout Bombay). L'hôtel se situe en bout de piste de décollage de l'aéroport et le bruit est infernal toutes les 3 minutes. Attention aux arnaques: tous les prix annoncés sont Hors-Taxes et sans pourboires. Hôtel Très cher.
2 out of 5
by A verified traveller from London

Poor Service

Posted 14-Apr-2015
Pros: Breakfast was good & a variety for vegetarians was available. However, they only offered tea, coffee & juices. They need to include hot chocolate.
Cons: Please see the experience we received and hence there is a lot of improvements that need to be made.
Cleanliness of the hotel was good. The room cleaners and the concierge people were quite friendly and provided a good service. However, the service we received from the reception was quite poor. On check-in, our room did not have toilet roll and when we called the reception, it took them 45 minutes to bring the toilet roll. We had free wi-fi. However, when we requested for the password details, they said that we had to pay. Informed them that this was not the case. They then checked their details and confirmed it. It then took them nearly 12 hours to provide us with the password and this is after chasing them about five to six times. On check-out, once again they asked us to pay for the usage of the wi-fi. This was quite frustrating as they do not seem to have proper systems in place. Also, when we booked the hotel, there was airport transfer to be provided. However, the hotel did not bother contacting us regarding this. We had to contact them and chase them constantly. On their systems, they had noted that we had two way free airport transfer. However, on check-out, they said that we only had a one-way airport transfer and hence had to pay for the drop off. We were not quite impressed with the level of service received.
3 out of 5
by A verified traveller

Nice hotel, value for money

Posted 12-Apr-2015
The Lobby Manager was really thick - questioned my booking with Expedia and said that my children aged 13, 15 should pay a supplement of Rs1000 per night per room. I had booked 2 rooms, 1 ADULT, 1 CHILD in each room and the Expedia booking was correct. It wasn't after an hour, when finally the Assistant sales Manager came, he confirmed the booking was correct. To top it, we received 2 cars for 9 passengers on arrival at Mumbai airport and the lobby Manager could not understand where the luggage would fit. We had 4 rooms between us and should have received 1 car per room.
4 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 08-Apr-2015 on Hotels