Suite, Balcony, City View | Minibar, in-room safe, desk, blackout curtains
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Reviews of Eden Hotel& Spa

4.5 out of 5
Eden Hotel& Spa
Konak 18, Mostar, HNK

Reviews

9.0

Wonderful

Rating 10 - Excellent. 48 out of 79 reviews" "
Rating 8 - Good. 22 out of 79 reviews" "
Rating 6 - Okay. 6 out of 79 reviews" "
Rating 4 - Poor. 2 out of 79 reviews" "
Rating 2 - Terrible. 1 out of 79 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Elizabeth

Liked: Staff & service
Stayed 1 night in Oct 2023

8/10 Good

Rachel

Stayed 2 nights in Aug 2023

10/10 Excellent

Sasa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Eden Hotel was beautiful. The room that we had was spacious and it had an amazing terrace that overlooked the city. The staff was very friendly and the room was clean. Included parking was very convenient.
Stayed 1 night in Jul 2023

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms at this hotel were very nice and modern. The beds were very comfortable and I have to say we had the best night sleep in the two weeks we had been traveling around the area! We also had an amazing view of the city and the staff was very kind and helpful. One thing to note is that the entrance to the hotel was complicated. Our GPS didn't give great directions of the area and we ended up circling behind the hotel through very narrow, steep streets. And while the hotel is not far from Stari Most, the path there wasn't very well lit or we might have walked there in the evening. Also, when we checked out we learned that there was a mini bar we could have used. Look for it as it is well hidden!
Stayed 1 night in Jul 2023

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Mitja

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for decent price
Very nice hotel a bit out of city center. Spacious rooms, good bed, breakfast is basic but good. Friendly and serving staff.
Stayed 1 night in Jun 2023

4/10 Poor

Irfan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Farah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location to the bridge was great. It was a bit of a walk b/c it was downhill and then uphill very doable. The staff was helpful. Room was very clean and we had a very comfortable stay. The heated floors in the bathroom was great!

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel with view, pool and sauna
Stayed 3 nights in Apr 2023

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and staff.
Stayed 1 night in Aug 2022

10/10 Excellent

Samuel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got upgraded to an absolutely stunning room. Even without the upgrade, for the price we paid this place is absolutely amazing value, especially with the free parking and breakfast. The breakfast is fine - it’s nothing amazing, but for the price of the room it more than does the job. The location is great, walking distance to everything you need to see in Mostar. Didn’t have time to use the pool sadly, but it looked beautiful. Will definitely return if back in Mostar.
Stayed 1 night in Jun 2022

10/10 Excellent

Domen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Emina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Philip

Liked: Property conditions & facilities, room comfort
This has got to be perhaps the best run hotel which I have stayed at in Bosnia, and I travel frequently for business. Everything was perfect from packing, check-in, breakfast, and the Spa staff all of which were courteous and friendly. The dry sauna and Turkish steam bath were spotless, as was the pool. Very good value for money, right off the main highway, but only a short walk to the old bridge! I would be happy to stay here again!
Stayed 2 nights in May 2022

10/10 Excellent

Kamal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat and quaint hotel. Staff are very friendly. You feel as a family hotel
Stayed 5 nights in Apr 2022

6/10 Okay

Jason

Liked: Staff & service
Disliked: Cleanliness
Dated hotel in a convenient location
The Eden Hotel was probably the nicest hotel in Mostar. Unfortunately, it was very clean, the room smelled like smoke and the bed and pillows weren’t very comfortable. The free buffet breakfast was appreciated and the staff were friendly.
Stayed 2 nights in Apr 2022

10/10 Excellent

JONATHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in touching distance of Stari Most
Hotel is incredibly modern and well equipped and a short distance to Stari Most. The staff were incredibly helpful and friendly and my only gripe was that the swimming pool was out of action and the ‘double room’ was two single beds!
Stayed 1 night in Feb 2022

10/10 Excellent

Rahul

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great
Really comfortable stay
Stayed 3 nights in Dec 2021

10/10 Excellent

Ryan Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was injured unfortunately in Mostar and I was having trouble with my knee and the owner help me get a prescription and even some crutches. He definitely went out of his way to help us and the staff at the hotel was fantastic. Btw the view is amazing. You just have to wind your way through narrow streets to get there. Other than that it is a fantastic little hotel and the food and service was great.
Stayed 2 nights in Sep 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness
The hotel is located in the city center you can reach it walking in 10 minutes.
Stayed 2 nights in Jul 2021

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel!
We greatly enjoyed our stay. Everything was as described in the wensite.
Stayed 1 night in May 2021

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Impecable hotel with an outstanding staff. Nice amenities. Well located near the old town. Room very classically decorated with a big balcony/terrace. Breakfast buffet with all the goodies of the Bosnian cuisine. Only setback: be prepared that a lot of people smokes and indoor smoking is permitted and very common in Bosnia😞
Stayed 1 night in Mar 2021

10/10 Excellent

Amir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Perfect stay in Eden.
Stayed 2 nights in Feb 2021

10/10 Excellent

Urska

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family visit to Mostar
Hotel is very clean, good location for visiting Mostar, excellent spa center.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great modern hotel in Mostar
The hotel was in a convenient location close to the old city (although beware there is a steep hill going down), it has car parking spaces which is great if you hire a car. The breakfast and food is fully halal which was a huge plus. The rooms were very nicely decorated and had comfortable beds. Highly recommend this if you're planning to stay in Mostar. Great views from the 6th floor.
Stayed 2 nights in Oct 2019

10/10 Excellent

Joseph Chin Hsun

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible Staff! Went above and beyond when we had a medical emergency. The location is great just a short walk from the old town and bridge. Views from the hotel are amazing and the spa amenities are just an added bonus!
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Physical location does not match what was indicated on the map. It is further away from the bridge.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well designed hotel at a good quality. Staff are very welcomming and offered us a free suite upgrade as our room was not ready. Good location and great views from the balcony!
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, friendly staff. Walking distance to the old bridge and other attractions.
Stayed 1 night in Apr 2019
Response from Reception on 23 Apr 2019
Dear Jose, Thank you so much for taking the time to review our property. Hope to see again.

10/10 Excellent

Ym, Abu Dhabi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location with great views of the entire city. Close distance to old town bridge and restaurants. Clean and comfortable rooms. Great customer service and very helpful staff.
Stayed 1 night in Apr 2019
Response from Asim on 23 Apr 2019
Dear , Thank you so much for a wonderfull review. Hope to see you again With best regards

8/10 Good

Wing yan

Stayed 1 night in Feb 2024
Response from Reception on 24 Feb 2024
Dear Wing Yan,Thank you for your review and we hope to visit you again.Best regards,Eden Hotel & Spa Team

8/10 Good

michel

Stayed 1 night in Sep 2023
Response from Saly on 23 Oct 2023
Dear,thank you for your kind words.Best regards,Eden Hotel & Spa Team

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Fint hotel - men ikke fire stjerner værdigt
Dejligt hotel med et godt værelse. Det ligger tæt på byen, hvilket var super skønt. Desværre fik vi ingen information om, at hverken hammam eller saunaen virkede. Fitness åbner også først kl. 9 om morgenen, så hvis man gerne vil træne tidligt før morgenmad, er dette lidt svært.
Stayed 1 night in Sep 2023
Response from Saly on 23 Oct 2023
Dear,thank you for your kind words.Best regards,Eden Hotel & Spa Team

10/10 Excellent

Joaquin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un poco solo entre el hotel y el puente aún que puedo de ir que es una gran opción dentro de Mostar
Stayed 1 night in Sep 2023
Response from Saly on 23 Oct 2023
,thank you for your kind words.Best regards,Eden Hotel & Spa Team

2/10 Terrible

Asso

Disliked: Cleanliness, staff & service, property conditions & facilities
Whwn we arrived the room was not ready and not clean
Stayed 1 night in Aug 2023

8/10 Good

Ghislain

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel situé à 5 minutes de marche du vieux Mostar. Stationnement assez grand, c'est simple de se stationner. Bon rapport qualité prix.
Stayed 1 night in Aug 2023

10/10 Excellent

Ole Egil

Travelled with group
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Hôtel très pratique avec parking
+ personnel serviable et gentil ++ parking devant l'hôtel +++ très bien situé et pratique si vous voyagez en voiture. L'hôtel se trouve à 10min à pieds du vieux pont - la chambre mériterait un nettoyage un peu plus minutieux - un duvet plutot qu'un simple drap en guise de couveture - manque une cafetière/bouilloire dans la chambre pour un hôtel 4☆
Stayed 1 night in Aug 2023

10/10 Excellent

Ahmo

Stayed 1 night in Jul 2023

10/10 Excellent

Ajdin

Liked: Staff & service, property conditions & facilities, room comfort
Fint hotell i centrala Mostar
Fint hotell nära gamla stan i Mostar
Stayed 1 night in Jul 2023

10/10 Excellent

Marjolaine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Beautiful view from the balcony
Stayed 1 night in Jul 2023

6/10 Okay

Ragnhild

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Great location
The hotel was nice and had spaces rooms, but we expected a coffee maker in the room. The breakfast was not 4 star… it was very simple. The location was perfect if you want to see the bridge, and the service was good.
Stayed 1 night in Jul 2023

8/10 Good

Remco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Josip

Stayed 2 nights in Jun 2023

8/10 Good

mikael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Abdullah

Stayed 1 night in Aug 2022