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Reviews of Chekhoff Hotel Moscow Curio Collection by Hilton

5 out of 5
Chekhoff Hotel Moscow Curio Collection by Hilton
11 Malaya Dmitrovka str., Moscow

Reviews

9.0

Wonderful

Rating 10 - Excellent. 45 out of 67 reviews" "
Rating 8 - Good. 13 out of 67 reviews" "
Rating 6 - Okay. 6 out of 67 reviews" "
Rating 4 - Poor. 1 out of 67 reviews" "
Rating 2 - Terrible. 2 out of 67 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eduard

Stayed 6 nights in Mar 2022
Response from Chekhoff Hotel Moscow Curio Collection by Hilton on 29 Apr 2022
Eduard, доброго времени суток! Мы благодарим Вас за уделенное время и высокую оценку нашего отеля! Мы очень ценим мнение наших гостей и стараемся сделать проживание каждого гостя максимально комфортным. Благодарим Вас за внесенный вклад в улучшение качества обслуживания гостей! C уважением, Reservation Team

10/10 Excellent

Miroslav

Stayed 3 nights in Jan 2022

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
Poor stay
I typically leave positive reviews but our one week stay at this hotel left us wondering if there are any quality checks at this hotel at all. Very few of the staff followed covid guidelines, some were straight up rude, and on several days our room was not cleaned by 4pm (we left the hanger on our door). Overall an average 3* stay with indifferent staff vs the 5* they advertise. There was a covid case in the hotel during our stay, we heard this through one of the staff members. When we enquired about further details we were told this was false and repeatedly asked who spread this information. However coincidentally that day they significantly stepped up their covid efforts! Positive is the location of the hotel and rooms are fairly modern. Needless to say we will not return.
Stayed 7 nights in Dec 2021

10/10 Excellent

Olga

Stayed 2 nights in Dec 2021

6/10 Okay

Liropeya

Room too small
Stayed 1 night in Dec 2021

6/10 Okay

Mehdi

Business traveller
Disliked: Amenities, property conditions & facilities
It is far from a 5 star hotel. Rooms are very small, facilities like gym or business center non existent. Even their tv programs very limited in choice. But the staff are very friendly and supportive and the chef is great.
Stayed 9 nights in Nov 2021

2/10 Terrible

Juri

Stayed 3 nights in Nov 2021

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and fabulous breakfast!
Stayed 1 night in Nov 2021

10/10 Excellent

jean francois

Stayed 1 night in Nov 2021

10/10 Excellent

Mariya

Stayed 1 night in Nov 2021

10/10 Excellent

Csaba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!!
Really lovely hotel, great location, comfortable room, nice breakfast, excellent cleanness, vey polite, helpful an professional staff. Obviously big thank you for all of the staff members for the memorable stay and I would like to mention one name from the breakfast room, Maria. Her professional attitude and skills to sort it out any issues was a great experience!! Thank you Chekhoff Hotel!!
Stayed 4 nights in Aug 2021

10/10 Excellent

Csaba

Stayed 4 nights in Aug 2021

10/10 Excellent

Andrey

Stayed 2 nights in Aug 2021

10/10 Excellent

Raed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy and clean. Friendly stuff.
Stayed 2 nights in Jul 2021
Response from Veronika on 25 Jul 2021
Dear Guest, Thank you for taking the time to share your impressions of the Chekhoff Hotel Moscow Curio Collection by Hilton. We are glad to have the opportunity to satisfy your wishes and please you. We sincerely hope that our team will make your next stay no less sophisticated and memorable. We look forward to seeing you again. Sincerely yours, Veronika Minchina. Front Office Supervisor

2/10 Terrible

Kseniia

Liked: Cleanliness
Disliked: Staff & service, room comfort
NO AC in hotel!
BEWARE The hotel doesn't have AC instead they have cooling fans, but they forgot to specify on the website. the room temperature won't go below 77 degrees whatever you try. when we told the staff about it they relocated us to the room that was 2x times smaller and clearly a downgrade from what we originally booked, however, they refused to reimburse the difference because the new room had 4 windows instead of 2 (I'm not sure how amount of windows reflects the status of the room but staff believes it is) No parking. rooms are tiny, food is very average and overpriced. the staff is friendly, just helpless
Stayed 2 nights in Jul 2021

8/10 Good

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was a bit small but everything else was great. Loved both the food and cocktails at the hotel. Great service!
Stayed 6 nights in Jun 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique hotel in the quiet block in the center of Moscow, close to subway and Tverskaya, great breakfast options.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2021

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

6/10 Okay

Yury

Stayed 2 nights in May 2021

8/10 Good

Gérard

Stayed 2 nights in May 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
It’s my second time staying at this lovely hotel . Location is superb, stuff is very friendly and helpful. My personal recommendation: shrimp salad.
Stayed 3 nights in Apr 2021

8/10 Good

Richard

Stayed 6 nights in Mar 2021

10/10 Excellent

Olga

Stayed 1 night in Mar 2021

10/10 Excellent

TAKUMA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Irina

Stayed 4 nights in Dec 2020
Response from Chekhoff Hotel Moscow Curio Collection by Hilton on 23 Feb 2021
Уважаемая Irina, Позвольте поблагодарить Вас за высокую оценку пребывания в Chekhoff Hotel Moscow Curio Collection by Hilton. Мы рады, что смогли угодить Вашим пожеланиям и порадовать Вас. Искренне надеемся, что наша команда сделает Ваше следующее пребывание не менее запоминающимся. С нетерпением ждем новой встречи с Вами! С наилучшими пожеланиями, Евгений Руководитель Службы Приема и Размещения

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2020
Response from Грант Ароян on 29 Dec 2020
Уважаемый Гость, Позвольте поблагодарить Вас за то, что нашли время поделиться Вашими впечатлениями о Chekhoff Hotel Moscow Curio Collection by Hilton. Мы рады, что смогли угодить Вашим пожеланиям и порадовать Вас. Искренне надеемся, что наша команда сделает Ваше следующее пребывание не менее запоминающимся. С наилучшими пожеланиями, Грант Заместитель Руководителя Службы Приема и Размещения

8/10 Good

Rustem

Stayed 1 night in Dec 2020
Response from Грант Ароян on 29 Dec 2020
Уважаемый Рустем, Позвольте поблагодарить Вас за то, что нашли время поделиться Вашими впечатлениями о Chekhoff Hotel Moscow Curio Collection by Hilton. Мы рады, что смогли угодить Вашим пожеланиям и порадовать Вас. Искренне надеемся, что наша команда сделает Ваше следующее пребывание не менее запоминающимся. С наилучшими пожеланиями, Грант Заместитель Руководителя Службы Приема и Размещения

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Moscow Gem!
Wonderful stay, great hotel with ideal location. Rooms a little small but very funky!
Stayed 2 nights in Mar 2020
Response from Front Office Manager on 16 Mar 2020
Dear Michael Thank you for your wonderful review. We are so glad that our location, facilities, suites and services met your expectations. We hope to have the pleasure of welcoming you back soon. Yours Sincerely Evgeniy Front Office Manager

10/10 Excellent

Ansis, UK

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good price to quality ratio. Good location, clean, modern and quiet.
Stayed 7 nights in Feb 2020
Response from Front Office Manager on 16 Mar 2020
Dear Ansis Thank you for taking the time to share your positive experience with Chekhoff Hotel Moscow Curio Collection by Hilton. I am so happy that you had such a wonderful stay with us. I hope that we will have the pleasure of welcoming you back again in the future. Yours Sincerely Evgeniy Front Office Manager

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is wonderful. However has only very recently opened and was performing some minor work while we were there. They were very considerate and it would not have impacted us had we not checked in early after a red eye flight. Would recommend in all other cases.
Stayed 3 nights in Jan 2020
Response from etikhonov on 6 Jul 2020
Dear Alex, Thank you for taking the time to review Chekhoff Hotel Moscow Curio Collection by Hilton and appreciated us so much. We were glad to know that you had a wonderful time with us and you had the most pleasant experience. Our team strives to provide our guests with the best services and anticipate any wishes. Hearing that we have managed to achieve this is always very pleasant. We look forward to seeing you again! Evgeniy Front Office Manager

10/10 Excellent

hector

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
excellent choice, excellent location, excellent staff
Stayed 1 night in Dec 2019

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly Five Star
Excellent intimate atmosphere and charmingly smaller than the usual football field sized reception areas of larger hotels. Rooms & service truly Five star! Location is fabulous; within walking distance of Red Square and 30 minutes on metro to Tsaritsarino Park!
Stayed 2 nights in Oct 2019
Response from Dmitri on 23 Oct 2019
Dear John, Thank you for choosing the Chekhoff Hotel Moscow, Curio Collection by Hilton. We are very pleased that we met your expectations and could give you pleasant emotions during your stay. We highly appreciate your time and thank you for answering the questions in our survey. On behalf of the entire team of the Chekhoff Hotel Moscow, Curio Collection by Hilton, I express my sincere gratitude to you for such a high ratings of the quality of our service. We are delighted that your stay at Chekhoff Hotel Moscow, Curio Collection by Hilton has met your expectations. Your feedback is very important for us, as it shows us that we provide the high quality services, and in the future will allow us to meet even more higher quality standards. Let me thank you again for participating in the survey. We will be sincerely glad to see you again at the Chekhoff Hotel Moscow, Curio Collection by Hilton. Kind regards, Dmitri Concierge

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service & new hotel
Hotel was in a great location and staff were very friendly. the hotel was new and staff were experienced, they even insisted to pack me breakfast when I had an early morning check out. Boutique friendly feel
Stayed 2 nights in Oct 2019
Response from Dmitri on 18 Oct 2019
Dear Mattew, Thank you for choosing the Chekhoff Hotel Moscow, Curio Collection by Hilton. We are very pleased that we met your expectations and could give you pleasant emotions during your stay. We highly appreciate your time and thank you for answering the questions in our survey. On behalf of the entire team of the Chekhoff Hotel Moscow, Curio Collection by Hilton, I express my sincere gratitude to you for such a high ratings of the quality of our service. We are delighted that your stay at Chekhoff Hotel Moscow, Curio Collection by Hilton has met your expectations. Your feedback is very important for us, as it shows us that we provide the high quality services, and in the future will allow us to meet even more higher quality standards. Let me thank you again for participating in the survey. We will be sincerely glad to see you again at the Chekhoff Hotel Moscow, Curio Collection by Hilton. With kind regards, Dmitri Concierge / Guest relation Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Hotel seemed new or recently renovated, very clean and comfortable bed.
Stayed 1 night in Sep 2019
Response from Dmitri on 19 Sept 2019
Dear Guest, Thank you for choosing Chekhoff Hotel Moscow, Curio Collection by Hilton and for the feedback you provided. We are very pleased that we met your expectations and gave a pleasant experience from a hotel stay. We will definitely share your feedback with all the hotel staff, which will certainly inspire each employee to an even better service. We invite you to spend time again in our hotel, taste our new signature cocktails and taste the amazing cuisine of our restaurant. Best regards,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location. Staff is friendly and helpful. The place is newly and very tastefully remodeled. (Chekhov actually lived here and you can reserve that room) Bathroom and shower are a treat. Only complaint is that rooms are small. We asked for twin beds or to put a cot in the room. We were told there are no twin beds and were charged for a larger room to accommodate the cot. The ‘larger’ room was still very small. All in all - highly recommended noutique hotel. Would definitely stay there again.
Stayed 4 nights in Aug 2019
Response from Dmitri on 10 Sept 2019
Thank you for choosing Chekhoff Hotel Moscow, Curio Collection by Hilton and for the feedback you provided. We are very pleased that we met your expectations and gave a pleasant experience from a hotel stay. We will definitely share your feedback with all the hotel staff, which will certainly inspire each employee to an even better service. We invite you to spend time again in our hotel, taste our new signature cocktails and taste the amazing cuisine of our restaurant. Best regards, Dmitri Guest relation manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019
Response from Dmitri on 10 Sept 2019
Thank you for choosing Chekhoff Hotel Moscow, Curio Collection by Hilton and for the feedback you provided. We are very pleased that we met your expectations and gave a pleasant experience from a hotel stay. We will definitely share your feedback with all the hotel staff, which will certainly inspire each employee to an even better service. We invite you to spend time again in our hotel, taste our new signature cocktails and taste the amazing cuisine of our restaurant. Sincerely, Dmitri Guest relation manager

8/10 Good

Verified traveller

Stayed 7 nights in Aug 2019
Response from Dmitri on 5 Sept 2019
Dear Guest Thank you for choosing Chekhoff Hotel Moscow, Curio Collection by Hilton and for the feedback you provided. We are very pleased that we met your expectations and gave a pleasant experience from a hotel stay. We will definitely share your feedback with all the hotel staff, which will certainly inspire each employee to an even better service. We invite you to spend time again in our hotel, taste our new signature cocktails and taste the amazing cuisine of our restaurant.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel, centrally located.
Stayed 6 nights in Aug 2019
Response from Dmitri on 5 Sept 2019
Thank you for choosing Chekhoff Hotel Moscow, Curio Collection by Hilton and for the feedback you provided. We are very pleased that we met your expectations and gave a pleasant experience from a hotel stay. We will definitely share your feedback with all the hotel staff, which will certainly inspire each employee to an even better service. As Anton Chekhov said, "Life is given once, and I want to live it vigorously, meaningfully and beautifully." We invite you to spend time again in our hotel, taste our new signature cocktails and taste the amazing cuisine of our restaurant. Regards and best regards,

4/10 Poor

Andrey

Disliked: Property conditions & facilities, room comfort
top location, but service and condition.. omg :-(
I was put in a room, where air-con was set to be at 19 Celsius all the time. It would be fine if it was 40 degrees outside, but it was really cold. When I asked for help, I was told, that there was no chance to fix the air-con, no way to turn on the heater. I asked to give me another room, they did, but never refunded me or compensated in any way. The worse moment was when they wanted to make me feel guilty for the room they gave me. I think better hotels inn Moscow could be found. As for this one... I don't think I can recommend it to my friends.
Stayed 2 nights in Aug 2019
Response from Dmitri on 5 Sept 2019
First of all, let me thank you for choosing Chekhoff Hotel Moscow, Curio Collection by Hilton and for taking the time to share your impressions. We sincerely regret that you had to face inconvenience during your stay. Your comments will be immediately reported to the hotel management, and we will take measures to improve the quality of service. With my best regards, Dmitri

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is really well located and its fantastic for travellers wanting to have centric place visit all the historic places and shows... The only thing i will suggest to change is the breakfast buffet. Its the same everyday and after a few days you get bored of the food. Its a simple change that definetively will raise the status of this hotel.
Stayed 8 nights in Aug 2019
Response from Dmitri on 22 Aug 2019
Thank you for choosing Chekhoff Hotel Moscow, Curio Collection by Hilton and for the feedback you provided. We are very pleased that we met your expectations and gave a pleasant experience from a hotel stay. We will definitely share your feedback with all the hotel staff, which will certainly inspire each employee to an even better service. As Anton Chekhov said, "Life is given once, and I want to live it vigorously, meaningfully and beautifully." We invite you to spend time again in our hotel, taste our new signature cocktails and taste the amazing cuisine of our restaurant. Best regards, Dmitri Guest relation manager

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019
Response from Dmitri on 21 Aug 2019
Thank you for choosing Chekhoff Hotel Moscow, Curio Collection by Hilton and for the feedback you provided. We are very pleased that we met your expectations and gave a pleasant experience from a hotel stay. We will definitely share your feedback with all the hotel staff, which will certainly inspire each employee to an even better service. As Anton Chekhov said, "Life is given once, and I want to live it vigorously, meaningfully and beautifully." We invite you to spend time again in our hotel, taste our new signature cocktails and taste the amazing cuisine of our restaurant. Best regards, Dmitri Guest relation manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from Dmitri on 21 Aug 2019
Thank you for choosing Chekhoff Hotel Moscow, Curio Collection by Hilton and for the feedback you provided. We are very pleased that we met your expectations and gave a pleasant experience from a hotel stay. We will definitely share your feedback with all the hotel staff, which will certainly inspire each employee to an even better service. As Anton Chekhov said, "Life is given once, and I want to live it vigorously, meaningfully and beautifully." We invite you to spend time again in our hotel, taste our new signature cocktails and taste the amazing cuisine of our restaurant. Best regards, Dmitri Guest relation manager

10/10 Excellent

HARIT

Stayed 2 nights in Nov 2021

10/10 Excellent

MACHINERY CORP

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋은 호텔입니다.
방크기는 좀작지만 훌륭한 서비스와 식사 그리고 이야기가 있는 호텔. 무엇보다 장소가 훌륭해서 관광시 방문에 좋을듯 합니다.
Stayed 4 nights in Oct 2021

10/10 Excellent

Bogdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

8/10 Good

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Рассчитан на молодую аудиторию
В целом качественный, хороший отель с красивым ремонтом. Ориентирован на более молодую аудиторию, так так отель бутикового типа, стеснен в размерах. Из недостатков очень маленькая ванная, не хватает места даже комфортно вытереться полотенцем после душа. Хороший, но достаточно скромный завтрак (небольшой ассортимент).
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
l'hotel è convenientemente situato nel centro della città. è piccolo quindi servizio di buon livello e rapido. le stanze sono piccole, ma hanno tutti gli accessori necessari e un letto molto comodo.
Stayed 2 nights in Apr 2021