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Reviews of Hotel Metropolitan Morioka

3.5 out of 5
Hotel Metropolitan Morioka
1-44 Moriokaekimaedori, Morioka, Iwate

Reviews

8.6

Excellent

Rating 10 - Excellent. 244 out of 520 reviews" "
Rating 8 - Good. 204 out of 520 reviews" "
Rating 6 - Okay. 53 out of 520 reviews" "
Rating 4 - Poor. 15 out of 520 reviews" "
Rating 2 - Terrible. 4 out of 520 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and convenient
Stayed 1 night in Nov 2023

10/10 Excellent

Sh-non

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient location, which connects to Morioka train station with plenty of places to eat as well as a mall in the station building itself. The room is spacious, the bed is good, and staff's service is superb.
Stayed 2 nights in Oct 2023
Response from HOTEL METROPOLITAN MORIOKA on 17 Jan 2024
Thank you very much for using Hotel Metropolitan Morioka Main Building. We would also like to thank you for your compliments regarding our location and customer service. We will continue to do our best to make your stay comfortable. We would appreciate it if you could nominate us when you come to Morioka. All of our staff are looking forward to seeing you again.

10/10 Excellent

Toshiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Apr 2023
Response from HOTEL METROPOLITAN MORIOKA on 16 Dec 2023
Thank you for choosing Hotel Metropolitan Morioka NEWWING. We will continue to strive to be a hotel where our customers can spend their time comfortably.If you come to Morioka again, please stay here.Thank you for your review.

4/10 Poor

Allan

Stayed 3 nights in Jan 2022

8/10 Good

kate

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and comfortable
Located literally next to Morioka Station, the rooms had comfortable beds with lovely linen. There is a small selection of tea and coffee in the room, and a trouser press. The rooms are also ample in size. On the ground floor there is a also a convenience store. Very nice!
Stayed 3 nights in Feb 2022
Response from HOTEL METROPOLITAN MORIOKA on 15 Mar 2022
Thank you for staying at Hotel Metropolitan Morioka. We are very glad to see that you were comfortable during your stay. We will continue to strive to be a hotel where our customers can spend their time comfortably, so please stay at our hotel when you come to Morioka again. Thank you for your review. looking forward to seeing you coming again.

4/10 Poor

Allan. A.

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
A few male receptionists are not friendly, no smiles at all. I do not like them.
Stayed 2 nights in Jan 2022
Response from HOTEL METROPOLITAN MORIOKA on 16 Feb 2022
Thank you very much for staying HOTEL METROPOLITAN MORIOKA. We apologize for making you feel uncomfortable. We will continue to guide the staff's response and aim to be a hotel where customers can spend their time comfortably. This is our selfish request, but we would appreciate it if we could have a chance to recover when you come to Morioka again. Thank you for the review.

8/10 Good

Kenji

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast is very good
The breakfast was great!
Stayed 1 night in Nov 2021
Response from HOTEL METROPOLITAN MORIOKA on 10 Dec 2021
Thank you for staying at Hotel Metropolitan Morioka. We are very pleased to see your satisfying about breakfast. Breakfast at our hotel is prepared using ingredients from Iwate prefecture. I hope it has helped your day. Thanks for the review. We look forward to seeing you again.

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location - right next to the station. Very clean and comfortable - good value for money. Staff were very cooperative and found us a nice local restaurant for dinner.
Stayed 1 night in Aug 2021
Response from HOTEL METROPOLITAN MORIOKA on 3 Sept 2021
Thank you for staying at Hotel Metropolitan Morioka. We are very glad to see the review that you are satisfied with the location and rooms. Did you have a good meal at the local restaurant? If you have a chance to come to Morioka again, the hotel will propose a different way to enjoy Morioka city, so please come again. Thank you for writing this review from your precious time.

10/10 Excellent

Angelique

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Jul 2021

10/10 Excellent

Rina, Misawa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love our bed. Its soo big, for a japanese standard.
Stayed 2 nights in Sep 2020
Response from HOTEL METROPOLITAN MORIOKA（MAINBUILDING） on 17 Jan 2021
Thank you for staying at Hotel Metropolitan Morioka Main Building. I am very happy that you like our bed. Also, if you have a chance to come to Morioka, please come back to our hotel. Thank you for your review.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location. Clean and good service. Wished there was some additional translation services. Had a hard time operating thermostat, cant read Japanese.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean hotel with good service
The hotel was very conveniently located just outside the station, sheltered path all the way. There is another new wing across the road but this hotel is closer to Morioka station. The rooms are clean and comfortable. The hotel staff were also very warm and helpful, thank you!
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally all good. Clean room and friendly staff.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Gaurav, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem..Morioka!!
Lovely little town with fantastic food options and a very friendly local population....glad we went and saw the beautiful sakurayami shrine...and the lovely mount iwate!
Stayed 1 night in Apr 2019

10/10 Excellent

amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the convenient location
Great location inside train station very convenient. Room was spacious and clean. Morning buffet has lots of variety.
Stayed 2 nights in Apr 2019

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, room comfort
Great hotel close to the train station
Great location in the train station if you're travelling by train. Good service and cleanliness. On the downside the hotel feels a bit old and is slightly worn down.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good business hotel with a very sumptuous breakfast spread. Location is excellent with direct connections to the train station. Many food choices in the adjoining mall too.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect! Room is nice and spacious, staffs are friendly. Breakfast is ok.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location for Appi ski redort and quick shop around morioka
Stayed 1 night in Feb 2019

10/10 Excellent

Thanaphan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay.
Very friendly staff. Great service. Room is big in Japan standard. Hotel is just next to morioka station. A 10 mins walk to morioka restaurant street area. Food options available at station as well.
Stayed 2 nights in Dec 2018

10/10 Excellent

Tony, Michigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is in a great location directly connected to the mall and train station. The scary were very helpful, and the rooms were clean and quite comfortable.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Excellent location, next to morioka station and the main Fesan mall. Amenities were clean and we were well rested.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Breakfast was delicious and everything was close by
Stayed 1 night in Sep 2018

8/10 Good

Kegan, Misawa, Japan

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, very clean, good breakfast buffet. Bed is stiff and wasn't able to get bigger than a twin bed for 2 people in Expedia. I had to ask at the desk but they had run out
Stayed 2 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

10/10 Excellent

Chenxi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expensive for a very basic room
room was average but clean, nothing special. it was very expensive so a bit disappointing it was just like any odd hotel room. staff were helpful, cheap parking.
Stayed 1 night in Aug 2017

10/10 Excellent

Marie Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, soundproof, helpful friendly staff
Location is super convenient inside the train station so you do not need to drag your luggage very far or under the sun or rain. Staff is super friendly and helpful + they have bikes to lend you if you wanna ride around the city. I ended staying 3 nights instead of one and went 1 day to Kakunodate and Akita by train one day and to Aomori the second day. Having JR Pass already paid for, it is better to stay in the same hotel and go back and forth empty handed.
Stayed 1 night in Jul 2017

10/10 Excellent

ARTHUR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best
Best hotel of our stay. Roomy, convenient...right next to train station.
Stayed 4 nights in May 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great location
Comfortable stay. Staff very friendly. Connect to JR station building and no need to go outdoor to arrive at hotel lobby. Close to everything. Very convenient.

10/10 Excellent

jelena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy and clean
Great location, the hotel is inside of the station and a mall! Staff is friendly, room very clean and comfortable!

10/10 Excellent

AKINORI

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅からの導線が少しわかりにくいですが距離は近い。 スタッフも応対も丁寧で、近隣説明もしっかりしています。
Stayed 1 night in Jan 2024

10/10 Excellent

Rumiko

Stayed 1 night in Apr 2024

10/10 Excellent

Toru

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食も素晴らしかった。
Stayed 1 night in Mar 2024

6/10 Okay

こうき

Business traveller
良かった
Stayed 1 night in Mar 2024

10/10 Excellent

Yoshitoshi

Stayed 1 night in Feb 2024

6/10 Okay

フウマ

建物自体は古くはなっているが、ステーションビルに隣接しているのでアクセスは非常に良い。次回また利用したいと思ったいる。
Stayed 2 nights in Feb 2024

10/10 Excellent

Roland

Stayed 2 nights in Feb 2024

8/10 Good

YUTAKA

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2024

8/10 Good

????

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食大変おいしかったです。
Stayed 2 nights in Feb 2024

4/10 Poor

Kazuo

Stayed 1 night in Feb 2024

10/10 Excellent

Yasuhiro

Stayed 1 night in Jan 2024

8/10 Good

????

Liked: Staff & service
Stayed 1 night in Jan 2024