Ratings based on 1,738 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
87% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from London

Luxury hotel, good location for whale-watching

Posted 21-Sep-2014
Location: Lots of places to eat out. Whale-watching trip was highlight of our stay.
Had a very comfortable stay. Lovely room which we enjoyed relaxing in. Live jazz in the bar. Disappointed by view over car park, noise from guests in adjacent rooms and expensive restaurant menu.
4 out of 5
Recommended
for Everyone
by A verified traveller from D.C.

Nice location, close to all points of interest.

Posted 20-Sep-2014
Pros: Close to everything
Rooms were clean, comfortable and quiet. Good choice.
4 out of 5
Recommended
for Everyone
by A verified traveller

Bad start but they made up for it.

Posted 19-Sep-2014
When we arrived the staff was very friendly. We went to enter the room we were given a key card to and there were other guests still in the room!!! We went back to the front desk and explained the situation. They apologized and gave us another room. When we entered this room there was a note with another guests name on it and a plate with guacamole, salsa and chips. We informed the front desk once again of our situation and they said that the guest that was originally assigned to this room was moved. We were then informed that the plate in the room was now ours to have and that both mornings of our stay we would receive free breakfast of our choice either in room or in the restaurant. We took full advantage ordering $60 worth of food each morning and I was all comped. turned out to be a great experience and more than made up for the mishap in the beginning.
4 out of 5
Recommended
for Everyone
by A verified traveller from illinois

This location is convient to Monterey and 17 mile.

Posted 19-Sep-2014
Didn't like the portable airconditioning unit, too loud. But all other accommodations were great.n food is a little pricey, esp breakfast!
3 out of 5
Recommended
for Everyone
by A verified traveller

Hotel was fine; minor customer service issues

Posted 18-Sep-2014
Nice place but resort fee was high and didn't include much that would affect us. TusCA was closed and there was no warning; wait staff wasn't overly friendly and a little slow in the lounge.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Sep-2014
A little great place to relax. The Del Monte golf course is excellent to play, very reasonable.
5 out of 5
Recommended
for Everyone
by A verified traveller from vzla

Nice hotel

Posted 10-Sep-2014
We only stay ONE night but it esa very confortable
3 out of 5
by A verified traveller

Posted 09-Sep-2014
Pros: Convenient location.
Cons: Parking was very limited and involved significant time to find a parking place and a long walk to get to our hotel room after dining out.
I received no value for the $20 "resort fee"!! I have nothing more to say
5 out of 5
Recommended
for Everyone
by A verified traveller

Fantastic

Posted 08-Sep-2014
Beautiful grounds..great jazz band in lobby.great pools and hot tubs..buy the smores package for the outside fire.. .awesome place to stay
2 out of 5
by A verified traveller

Posted 08-Sep-2014
I told the staff before my visit that it is my 40th birthday weekend, however, when we arrived no actions were taken to make our stay better. We got a room on ground floor with zero view backing to a pool equipment room. There were pool equipment noise 24 hours a day and no ac. instead the instructions suggested to open doors to let air in. I am very disapointed and think that this kind of accommodation can't cost 250$ a night.