Ratings based on 2,172 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel, much bigger than I realized.

Posted 24-Jan-2015
Room was good, large, simple but clean. Got a free balcony upgrade just for asking so that was nice. Everything was good but I wouldn't qualify it as outstanding maybe because I didn't get a chance to enjoy more of the amenities.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Honolulu

Nice hotel but nothing fancy

Posted 22-Jan-2015
Pros: They had a great sports bar.
Cons: Front desk people are very impressed with themselves.
Location: Just a couple of minutes from Old Monterey town and just a few miles from Carmel. Great central location.
For a Hyatt brand hotel it was average, however, the room was clean and comfortable. I would book another stay here if the price were right.
4 out of 5
Recommended
for Families
by A verified travellerfrom sydney

Lovely lobby area and fireplace lounge are great.

Posted 20-Jan-2015
Pros: The staff were so great and the setting was beautiful!
Cons: Unsure
Location: Location is out of town but still beautiful with great setting over the golf course.
Is expensive so if you're on a budget don't stay here.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great place to stay .

Posted 20-Jan-2015
I would highly recommend staying here. The property was very modern and clean. Staff was friendly and food by the fireplace was great! I will stay here again.
3 out of 5
by A verified travellerfrom Toronto, Canada

Too pricey and resort fees Expedia did NOT inform.

Posted 19-Jan-2015
Pros: Location
Cons: Lower price, no resort fees
Very expensive -no bath tub, no heat. Frigde and TV were all unplugged from the back. There was a resort fee applied which we were not informed about at time of booking. We were offered discount vouchers on the day we were leaving- how does that make sense? Staff was very accomodating.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Arizona

Nice hotel

Posted 18-Jan-2015
Cons: Resort hiden fees
Comfortable rooms very clean and very friendly staff. Only negative is the resort fee. We did not use the facility but still have to pay resort fees. All hotels should include this in overall price so consumer can make a decision based on total cost. Other than that, great hotel
5 out of 5
Recommended
for Everyone
by A verified traveller

A lovely hotel close to the Wharf and Highway 1

Posted 16-Jan-2015
It was comfortable and clean. the staff at breakfast were very friendly and the breakfast was amazing - a great variety and fresh food
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 13-Jan-2015
I took my fiancé to the Hyatt in Monterey CA and had a great time. The room was clean and the staff was extremely helpful and went out of their way to make our stay one to remember.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Woodbridge, CA

hotel restaurant

Posted 12-Jan-2015
the hotel was amazing and perfect for my girlfriend and I, it was private and away from the town which was nice to us, but when we chose where to eat I chose the restaurant. We were both excited to eat there but the entire time we were there the waiter came and saw us only 3 times and thats including refilling our drinks, when we needed him we saw him in the back a few times, i loved the hotel just wong eat there again
1 out of 5
by A verified traveller

Posted 12-Jan-2015
Keys did not work. I had to walk a long distance back to the Lobby. I payed $20 for a balcony and did not get one.