Ratings based on 1,694 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
87% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller

Key trouble and overhead noise

Posted 28-Aug-2014
We kept having to go get our key reactivated. We could here the people upstairs walking around. Staff was friendly Pool was nice. Scenery was nice. Hotel getting old
4 out of 5
Recommended
for Everyone
by A verified traveller from san francisco

Really good

Posted 28-Aug-2014
If you find this hotel in a cheap sale is. Good deal. You need Car to go in to montery and carmel. Also some hidden fees may show up.
4 out of 5
Recommended
for Families
by A verified traveller from Philadelphia

Convenient Base for Monterey and Carmel

Posted 28-Aug-2014
Pros: Location, price, weekend jazz in lobby lounge. Good size bathroom.
Location: A short car ride from Monterey and Carmel
Just spent 2 nights here on a weekend jaunt as part of SF-based stay. Hotel is situated on Del Monte golf course, but a good choice even if you're not a golfer or planning to hit the links. Our room in building #9 was on the ground floor overlooking the 18th tee/fairway, with 2 chairs and small table outside of a screened door; ideal for morning coffee while watching the grounds crew and golfers. Bathroom was large, with nice tiled shower (no curtain; just partial glass enclosure). Weekend jazz quartet plays in the lobby lounge which was a nice bonus, and the firepit and pool (open until 9PM) we also a hit for us. Good base if you're touring Monterey and Carmel and just can't find anything closer or at a resonable price. Just a short drive to both towns so very convenient location; tucked back from the road so it's quiet, too. Only oddity was room AC which was this stand-up unit. While effective, it was a bit loud at times. Otherwise solid '4' on the value scale.
5 out of 5
Recommended
for Everyone
by A verified traveller from villa park

Beautiful hotel!

Posted 27-Aug-2014
We loved staying here. It was very beautiful inside and out.
5 out of 5
Recommended
for Everyone
by A verified traveller from texas

Nice hotel

Posted 27-Aug-2014
Pros: The price is reasonable. Clean & comfortable. Easy to get around to most of place. The only complain is the restaurant a little pricey.
Cons: If you can paint outside color more cheerful and clean look will improve the business.
Location: Wonderful aquarium, Beach, shopping, ... A lot to do.
A very nice clean hotel we enjoy our stay. The food is good and the surrounding is very comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveller from San Jose, CA

Very Nice Hotel in Monterey

Posted 25-Aug-2014
Pros: EVERYTHING!
Cons: NA
Location: Close to Monterey Aquarium, beaches and great restaurants.
We spent all day in Carmel and checked into our hotel at 5pm. Our check-in took no more than 3 minutes and the staff was very courteous and polite. The room was very quiet and close to every amenity in the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller from palm springs

Great hotel, great location

Posted 25-Aug-2014
The rooms were beautiful and it's a great hotel if you have children with you. My kids loved the pool, ping pong tables and games in the lobby. It also has a Starbucks in the lobby. Made for a great trip monterey aquarium , warf , very close
5 out of 5
Recommended
for Everyone
by A verified traveller from Washington

PerfectionWould stay at the Hyatt anytime

Posted 18-Aug-2014
Customer Service, room quality, location all perfect. We would stay there again,.but adding a few more days.
5 out of 5
Recommended
for Everyone
by A verified traveller from san diego

Very nice hotel

Posted 16-Aug-2014
Very nice hotel next to a golf and at 5 minutes driving from the fisherman warf. Unfortunately the hotel charged an additional night. The front desk didn't take I'm account and I had to call the hotel again to be reimbursed.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 14-Aug-2014
The facilities are old and overpriced but the staff was mostly nice