Ratings based on 683 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
86% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Couples
by A verified traveller

Nice hotel

Posted 03-Nov-2014
Pros: The view
Cons: Different options for brunch.
Location: Wedding
I expected to have a better deal on the breakfast brunch for being a guest...very disappointed.
2 out of 5
by A verified traveller

Great employees however the room was terrible.

Posted 21-Oct-2014
Pros: That it was surrounded by trees.
Cons: The condition of the room. They need to start a program to update the rooms and replace the furniture including the bed.
Location: The Hotel sits on a hill top and it is quite a distance from the downtown and the beach.
Great check-in all the employees were very friendly and helpful especially Sarah in the Dining Room where we had dinner. My wife's meal was very disatifying and Sarah did everything she could to make the meal edible for my wife. However the room was a disaster due to the matress needing to replace and the entry door was hard to close all the way and the bathroom stuck in the upper right corner.
3 out of 5
by A verified traveller

Spa & pool nice. Otherwise, disappointing.

Posted 13-Oct-2014
Pros: Spa, pool. The restaurants are also quite pleasant, with a beautiful view.
Cons: The rooms are in desperate need of renovation. I will never stay at this location again, until I see evidence of significant improvement.
The actual rooms are more or less glorified motel rooms. There is nothing particularly positive to note. The bathroom could easily be found in a Motel 6. The "patio" was a 5 ft by 5 ft slab of concrete, with no barrier separating neighboring rooms (albeit, with a nice view of the woods). The buildings are clearly quite old, and the noise level from rooms above is much greater than appropriate in a high-end "resort". Room service was very slow (about 50 minutes from ordering to arrival). The dishes from room service were cleared from our room by housekeeping, but we left in the hallway outside our door for a full 24 hours. The pool area and spa center are quite nice, and were the high points of the vacation. Those features raised the overall rating from a 2 to a 3.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom DFW, TX

Very nice resort

Posted 11-Oct-2014
Had a great stay. Only complaints were the bathroom sink was clogged and the housekeepers didn't make sure everything was restocked every day. Overall great facility.
5 out of 5
Recommended
for Couples
by A verified traveller

Great getaway from a getaway

Posted 08-Oct-2014
Pros: the spa and relative distance to the beach
Cons: trails
Location: there are many things to do nearby, starting with the beach and downtown santa cruz. You also have Capitalo Village, redwood forest hiking, bid sur.
This hotel really gave a welcoming vibe from the start and with the activities that can be done within the hotel, it just made my stay very enjoyable and relaxing.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Sep-2014
Great staff nice venue for wedding. Clean rooms and nice restaurant. Close to downtown.
Comment from Hotel Management
24-Sep-2014 by Winona, Hotel Management
Great to hear the positive feedback. Looking forward to your return!
3 out of 5
by A verified travellerfrom California

Needs paint

Posted 29-Aug-2014
Arrived late at night. Staff was very friendly and helpful. Each "villa" has assigned block number which is not lit at all and very hard to see. Made two laps through the completely full lot to locate our building. Had to unload my tired family and luggage into roadway to haul in. Then to park 1/4 mile away to hike back to room. Room needs paint and and small repairs. Walls were thin enough to hear all the dogs yapping and the herd of drunk buffalo that came in at 3 am and their ensuing party upstairs. No refrigerator in room as well. For $300 I was less than impressed.
4 out of 5
Recommended
for Families
by Shad

This traveller left a rating score only Posted 28-Aug-2014 on Hotels.com
2 out of 5
Recommended
by Randyfrom Santa Cruz

close to all must-see sights

Posted 27-Aug-2014 on Hotels.com
Rooms are to small for the price we pay... Room was dirty... I wouldnt stay or recommend staying at this hotel again....
1 out of 5
by A verified traveller

The Chaminade Resort & Spa is misrepresented.

Posted 26-Aug-2014
Pros: Nothing, I highly recommend avoiding this place.
Cons: Everything!!!!!!!!!!
Location: Mostly homeless people ranting and yelling. Of course there is the beach but here too many homeless make the place not very enjoyable.
This was the most overpriced and disappointing hotel I have ever stayed in. After extensive travel for the past 20 years this is really saying something. The spa services are grossly/extremely overpriced. The rooms are not much better than a Motel 6. The website greatly misrepresents the actual quality of the rooms and property in general. Do not be fooled keep looking....