Ratings based on 597 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
85% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Ca

1 night getaway that was peaceful and relaxing

Posted 14-Jul-2014
The bed was so relaxing and cozy that we were able to catch up on some much needed rest. The restaurant has a beautiful atmosphere and view of the ocean, however we were underwhelmed with the food. The house red wine was fantastic though and Jr., our waiter, was fantastic!
Comment from Hotel Management
17-Jul-2014 by Winona, Hotel Management
Thank you for your kind comments on our staff and property. Hope to welcome you back soon!
5 out of 5
Recommended
for Everyone
by A verified traveller from San mateo California

Beautiful setting great service

Posted 07-Jul-2014
Chaminade is a gorgeous resort tucked away in the Santa Cruz mountain staff was pleasant. Service was excellent. The resort was dog friendly which was great for our Maltese. Didn't get to enjoy the spa but it looked amazing. That's the excuse to go back nextra time.
Comment from Hotel Management
18-Jul-2014 by Winona, Hotel Management
Glad you had a fabulous time. Please do come back and enjoy the spa...it's amazing!
5 out of 5
Recommended
for Everyone
by Edie from Dublin Ca

The woodsy side of Santa Cruz

Posted 22-Jun-2014
We enjoyed the forested setting and watching the deer while we had breakfast on our deck. The room was spacious, the bed very plush/comfy, and the shower head mounted at about six and a half feet which we love. I took a morning hike on the Trail that rings the grounds. It has a decent amount of up and down sections and feels more remote than it really is.
Comment from Hotel Management
25-Jun-2014 by Winona, Hotel Management
Edie, So glad to hear your got to experience our resort amenities and enjoyed your time. Kevin Herbst, General Manager
5 out of 5
Recommended
for Couples
by A verified traveller

Beautiful grounds and convenient location

Posted 16-Jun-2014
Beautiful grounds. Lovely terraces to enjoy a glass of wine and/or a meal. Staff are very pleasant. Location convenient to Highway 1, beaches, and short distance to downtown Santa Cruz and Capitola.
Comment from Hotel Management
25-Jun-2014 by Winona, Hotel Management
Thank you for taking the time to review our property!
1 out of 5
by Dan

No stars are too many

Posted 03-Jun-2014
The front desk person literally hung up on me and the shower had no handle. We had to use our own wrench to adjust the temperature.
3 out of 5
Recommended
for Families
by Anne from SF Bay Area

Convenient to the highway

Posted 27-May-2014
Cons: Better service and amenities.
I stayed here with my daughter for a 3 day soccer tournament and expected more from what could be a spectacular location. The spa was open and accommodating but had no nail service !! Room service was quick but the veggie plate ordered multiple times was different each time - once included grapes, veggies and cheese, once no grapes and once no cheese or grapes...same price though. It was an ok room in a convenient location.
Comment from Hotel Management
29-May-2014 by Winona, Hotel Management
Anne- Thank so much for the time we spent speaking. After speaking with the Chef and the team involved you order one day included a kids fruit and veggies tray the next day the sent out a fruit and cheese tray. Both on our menu but separate items. While our Spa is focused mainly on body treatments I will continue to watch the trends on nail services to determine if it makes sense for our operation. Again, we appreciate your patronage and look forward to welcoming you back. Kevin Herbst, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

beautiful setting

Posted 26-May-2014
Pros: Views, comfort, surroundings, amenities
Location: all that Santa Cruz has to offer!
We were only there overnight and did not get to enjoy all the amenities -- but we'll return!
Comment from Hotel Management
29-May-2014 by Winona, Hotel Management
We would love to welcome you back so you can take advantage of ALL our amenities! Thank you for your review. Kevin Herbst, General Manager
4 out of 5
Recommended
for Couples
by Deborah from San Jose ca

Nice place to stay!

Posted 19-May-2014
Pros: The staff was VERY accommodating, helpful, and nice to talk to. The grounds are very beautiful!
Cons: It would be great to have TWO spa's by the pool. ONE strictly for ADULTS - no kids allowed!......and one for kids only. Sharing is not very fun!
It was our anniversary and the hotel staff was VERY accommodating to our celebration. We were upgraded, had menu items and a bottle of wine compliments of the hotel. The social hour/wine tasting was wonderful. The staff was very social and fun to talk to......as was the other hotel guests. The pool was nice and the new gazebo's were a nice addition.
4 out of 5
Recommended
for Everyone
by A verified traveller

A place to relax

Posted 13-May-2014
Pros: Nice facilities
Cons: Remodel showers
The hotel is in a great setting for those looking to get away from the daily stress. It's an older hotel which make some features not quite up to par with a 4 star rating such a very outdated bathroom, but the rooms are spacious and the beds are very comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel, beautiful views!

Posted 12-May-2014
Amazing stay at a beautiful resort for a great price! Loved the spa and Aaron gave the most amazing massage!! The room was very clean, the staff was great.