BBQ/picnic Area

Reviews of Baymont by Wyndham Monte Vista

2.5 out of 5
Baymont by Wyndham Monte Vista
1519 Grande Avenue, Monte Vista, CO

Reviews

8.4

Very good

Rating 10 - Excellent. 329 out of 759 reviews" "
Rating 8 - Good. 287 out of 759 reviews" "
Rating 6 - Okay. 78 out of 759 reviews" "
Rating 4 - Poor. 39 out of 759 reviews" "
Rating 2 - Terrible. 26 out of 759 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Natasha

Travelled with family
Liked: Staff & service
Nice hardwood floors, nice staff, carpet needs cleaning
Stayed 1 night in May 2024
Response from Jon, Manager | Baymont - Monte Vista Colorado on 7 May 2024
Greeting Natasha, Thank you so much for the 5 out of 5 review. We are so glad to have you as our guest.The new Guest Room Flooring has been a real hit. I will forward your comment to staff. We always try to offer an Elevated Guest Experience, and it seems we hit a home run :-) We have new Carpet being delivered next week and it should be installed in June. Hope to see you again real soon!

8/10 Good

DANIEL

Liked: Staff & service
Stayed 1 night in May 2024
Response from Jon, Manager | Baymont - Monte Vista Colorado on 7 May 2024
Hi Daniel, Thanks for taking the time to provide us a score of 4 out of 5 ! We would really appreciate any feedback you could provide that would help earn a 5 out of 5 on your next visit. We are always working to be the best for our guests :-) Hope to see you again soon!

10/10 Excellent

Karen

Travelled with family
Liked: Amenities, property conditions & facilities
Everything was great except due to construction in the building, there was not an ice machine available. Also not a big fan af the half wall glass shower "door". Water ends up all over bathroom floor where the wall did not block. May be a fall issue for some. Even with bath mat down as it was also wet with the water. Overall, excellent review though.
Stayed 3 nights in Apr 2024
Response from Jon, Manager | Baymont Monta Vista Colorado on 22 Apr 2024
Greeting Karen, Thank you so much for the 5 out of 5 review.We are so glad to have you as our guest. So far the "Shower Fins" have been well received and think you are going to find that many hotels and resorts are updating their bath area with them. Only time till tell on this update.We will put a sign at the front area that the Ice machine is available through the rear door and is fully operational. Thanks for pointing this out to us! Hope to see you again soon!

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service
Property is under renovation
Stayed 1 night in Mar 2024
Response from Jon | Mnager, Baymont Monte Vista Colorado on 12 Mar 2024
Greeting Melissa! Thank you so much for staying at our Baymont by Wyndham Monte Vista, we appreciate you taking the time to provide us such a fantastic review. As you mentioned, we are in the midst of renovations for a completely elevated guest experience in 2024 including the opening of our pool and hot tub. Hope to see you again soon!

8/10 Good

Linda

Stayed 1 night in Feb 2024
Response from Jon | Manager, Baymont by Wyndham - Monte Vista on 21 Feb 2024
Greeting Linda! Thank you so much for staying at our Baymont by Wyndham Monte Vista, we appreciate you taking the time to provide us your review. As you may have noticed we are in the midst of renovations for a completely elevated guest experience in 2024 including the opening of our pool and hot tub. Hope to see you again soon!

2/10 Terrible

Conner

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Jon | Manager, Baymont by Wyndham - Monte Vista on 1 Feb 2024
Hi Conner,Thank you for staying with us.We appreciate you taking your time to provide us feedback. Guest experience is paramount to us.I am a concerned about the score of 1 out of 5 considering you stayed with us on January 24 through the 26th and choose to stay with us again on January 29 which we appreciate.What could we have done to improve your second stay just 3 days later?Was the food selection at breakfast not to your liking, was the new pillows a bit to firm, was the new bedding and towels not soft enough?We have had lots of compliments on our new bedding, pillows and towels and hope you enjoyed them as well !Feel free to contact us directly if you prefer not to reply on this platform.We work hard to create a great experience for all of our guests and am sincerely sorry that we did not live up to your expectations on your second stay.Feedback is the best way for us to know how we are doing.

8/10 Good

Stacy

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024
Response from Jon | Manager, Baymont by Wyndham - Monte Vista on 29 Jan 2024
Hi Stacy, thank you so much for staying at our Baymont by Wyndham Monte Vista, we appreciate your great review.As you may have noticed we are in the midst of renovations for a completely elevated guest experience in 2024 including the opening of our pool and hot tub! Hope to see you again soon!

6/10 Okay

David

Travelled with family
Stayed 1 night in Jan 2024
Response from Jon | Manager, Baymont by Wyndham - Monte Vista on 8 Jan 2024
Hi David,Thank you so much for staying at our Baymont by Wyndham Monte Vista, we appreciate your reviewPlease let us know what we can do you make your next stay even better.We are in the midst of renovations for a completely new Guest experience in 2024 including the opening of our pool and hot tub!Hope to see you again soon!

10/10 Excellent

Melinda, Monroe

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Jon | Manager, Baymont by Wyndham - Monte Vista on 8 Jan 2024
Hi Melinda, thank you so much for staying at our Baymont by Wyndham Monte Vista, we appreciate your 5 Star review. We hope to see you again soon!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay newly renovated
Stayed 1 night in Dec 2023
Response from Jon | Manager, Baymont by Wyndham - Monte Vista on 30 Dec 2023
Hi John, thank you so much for staying at our Baymont by Wyndham Monte Vista, we appreciate your Spectacular review. We hope to see you again soon!

8/10 Good

Vana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is convenient to what we were doing.
Stayed 2 nights in Nov 2023
Response from General Manager on 2 Dec 2023
Thank you for staying with us, Vana.

8/10 Good

Marcus

Stayed 1 night in Nov 2023
Response from Jon | Manager, Baymont by Wyndham - Monte Vista on 28 Dec 2023
Hi Marcus, thank you so much for staying at our Baymont by Wyndham Monte Vista, we appreciate your great review.We hope to see you again soon!

6/10 Okay

Marquita

Travelled with family
Liked: Cleanliness, staff & service
They offered breakfast, but hardly anything available. The room was ok. No thermostat so the heater stays going all night. The bed spreads need to be cleaned. Last time we stayed the place was in better shape.
Stayed 1 night in Nov 2023
Response from General Manager on 2 Dec 2023
Thank you for staying with us.

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from General Manager on 2 Dec 2023
Thank you for staying with us. Safe travels!

8/10 Good

SHELBY

Stayed 1 night in Oct 2023
Response from General Manager on 2 Dec 2023
Thank you for staying with us.

2/10 Terrible

Lawrence

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foul smelling room with bugs garbage left under bed and behind night stand. Filthy tile in bath room.
Stayed 1 night in Nov 2023
Response from General Manager on 16 Nov 2023
We apologize if the cleanliness of the room was not satisfactory and find it unacceptable on our behalf. Our front desk staff would have been more than happy to remedy any issues during your time with us if made aware of such issues. However, we also noticed that you brought in an undisclosed pet with you which is not allowed at our property. Extra cleaning measures were necessary to eliminate odors and pet fur left behind. Please do not bring your pets to non pet-friendly properties. Safe travels, Lawrence.

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Alina on 14 Nov 2023
Thank you for staying with us.

6/10 Okay

Gerald L

Disliked: Cleanliness
Stayed 1 night in Oct 2023
Response from General Manager on 2 Nov 2023
Thank you for staying with us, Gerald L.

4/10 Poor

Gretchen

Stayed 1 night in Oct 2023
Response from Alina on 14 Nov 2023
Thank you for staying with us.

8/10 Good

LEESA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant overnight stay
Pleasant, clean room and continental breakfast. Staff was friendly and helpful. My second stay here did not disappoint.
Stayed 1 night in Oct 2023
Response from General Manager on 19 Oct 2023
Thank you for staying with us, LEESA.

8/10 Good

Debra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hopefully the pool will soon be available again. Traffic can be a bit noisy but very nice staff at front desk.
Stayed 1 night in Oct 2023
Response from General Manager on 19 Oct 2023
We hope our pool will be available again soon as well. Thank you for staying with us, Debra.

10/10 Excellent

Arnetta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice room for the price. The motel was very well kept. The breakfast was adequate.
Stayed 1 night in Oct 2023
Response from General Manager on 19 Oct 2023
Happy to see you enjoyed your stay with us, Arnetta. Safe travels.

6/10 Okay

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed before & went back, expecting a similar experience. I think they are under new management since my last stay. Room was clean & staff was nice. But I was expecting a hot breakfast & there was only cereal, toast or bagel, and a waffle maker. Serving trays for eggs & meat were empty. Also the heater in the room was quite noisy. Would probably try a different place next time.
Stayed 1 night in Oct 2023
Response from General Manager on 19 Oct 2023
We apologize for your most recent stay in regards to breakfast. Our food order was delayed beyond our control but we are back and fully operational. Safe travels, Mary.

6/10 Okay

SASIKUMAR

Travelled with family
Liked: Room comfort
Stayed 1 night in Oct 2023
Response from General Manager on 16 Oct 2023
Thank you for staying with us.

10/10 Excellent

Kalem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from General Manager on 16 Oct 2023
Thank you for your feedback, Kalem. Safe travels.

10/10 Excellent

Justin

Great room with great price.
Nice room and reasonable cost. Very nice area as well for food and convenience.
Stayed 1 night in Sep 2023
Response from General Manager on 8 Oct 2023
Thank you for the kind review, Justin. Happy to see you enjoyed your time with us. Safe travels.

6/10 Okay

Jeff

Business traveller
Stayed 4 nights in Sep 2023
Response from General Manager on 4 Oct 2023
Thank you for staying with us.

6/10 Okay

Joylene

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Rooms were not very clean. Shower curtain, blinds, etc need to be cleaned/replaced. Bedding was stained.
Stayed 2 nights in Sep 2023
Response from General Manager on 4 Oct 2023
Thank you for your feedback, Joylene. Will be investigating the room you most recently stayed in for discrepancies. Safe travels.

4/10 Poor

Johanna

Stayed 2 nights in Sep 2023
Response from Alina on 14 Nov 2023
Thank you for staying with us.

10/10 Excellent

DIANNE, SANTA ROSA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sandhill Inn and Suites was a fair value for the price. It was clean. We rented a Junior suite and it was roomy. The bed was comfortable. Breakfast included coff
Stayed 1 night in Sep 2023
Response from General Manager on 4 Oct 2023
Thank you for your feedback. Glad to see you enjoyed your stay with us, DIANNE.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from General Manager on 4 Oct 2023
Thank you for your feedback.

8/10 Good

Wendie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from General Manager on 4 Oct 2023
Thank you for your feedback, Wendie.

8/10 Good

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable and had good tv and cable. Breakfast was satisfactory.
Stayed 1 night in Sep 2023
Response from General Manager on 4 Oct 2023
Thank you for staying with us, Ron.

10/10 Excellent

Dayren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to get in, right in the main Avenue, several restaurants around, great wifi, has cable too.
Stayed 1 night in Sep 2023
Response from General Manager on 4 Oct 2023
Thank you for staying with us, Dayren.

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay , room was very clean , front desk staff were friendly
Stayed 1 night in Sep 2023
Response from General Manager on 21 Sept 2023
Thank you for staying with us, Jim. I'll pass the compliments on.

8/10 Good

Venki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first stay in Sandhill. We liked the experience. The night clerk arranged to put breakfast out early since we had to leave early
Stayed 1 night in Sep 2023
Response from General Manager on 21 Sept 2023
Happy to hear you enjoyed your time with us, Venki. Safe travels.

6/10 Okay

Susan

Liked: Cleanliness
Stayed 2 nights in Sep 2023
Response from General Manager on 13 Sept 2023
Thank you for staying with us, Susan.

10/10 Excellent

Dolores

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pool was closed
Stayed 2 nights in Sep 2023
Response from General Manager on 10 Sept 2023
We too are disappointed our pool is not currently available for your enjoyment. Maybe next time you're down our way it will be ready for you to go for a swim. Safe travels.

8/10 Good

Olivia

Travelled with group
Helpful staff. Shame no swimming pool available and more healthy breakfast options would be great.
Stayed 2 nights in Sep 2023
Response from General Manager on 10 Sept 2023
Thank you for the feedback, Olivia. We continue to look for alternative breakfast options for our guests as we continue to grow. Safe travels.

8/10 Good

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Unfortunately the pool and hot tub were closed. Good breakfast. Asked for ground floor with parking outside room and they made sure we got it.
Stayed 1 night in Aug 2023
Response from General Manager on 10 Sept 2023
Thank you for your feedback, Katherine. Safe travels

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good!
This hotel may not be the Ritz, but it is clean, comfortable and friendly.
Stayed 1 night in Sep 2023
Response from General Manager on 10 Sept 2023
Thank you for staying with us, Catherine. Safe travels.

6/10 Okay

Greg

Liked: Staff & service
The carpet needed to be vacuumed.
Stayed 2 nights in Sep 2023
Response from General Manager on 4 Sept 2023
Thank you for staying with us, Greg.

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was discussing. Sheets and toilet were dirty from previous people. Dust all-over the room. I will never stay here ever again.
Stayed 1 night in Aug 2023
Response from General Manager on 30 Aug 2023
We take our reviews seriously and will be looking in to the validity of your claims. We are sorry your stay with us wasn't a 5 out of 5. Safe travels, Juan.

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Aug 2023
Response from General Manager on 23 Aug 2023
Thank you for staying with us, Johanna. We are glad you enjoyed the property.

4/10 Poor

Marianne

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from General Manager on 9 Aug 2023
Thanks for staying with us, Marianne. Safe travels!

4/10 Poor

Beverly

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very rude and the pool was closed but that was not told to us when we booked
Stayed 2 nights in Aug 2023
Response from General Manager on 8 Aug 2023
I am sorry you felt our staff was in anyway rude during your time with us. We do not advertise we have a pool anywhere on Expedia affiliates so we are unsure how you even assumed we have one at our facility. Safe travels.

4/10 Poor

Thomas

Travelled with family, Travelled with pets
Disliked: Cleanliness, property conditions & facilities
Poorly maintained. You had to use your shoulder to open the door. Bathtub was dirty. Everything in the room worked, just poorly maintained and needing upgrading.
Stayed 4 nights in Jul 2023
Response from General Manager on 2 Aug 2023
Thank you for staying with us, Thomas. We will look into your feedback.

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were very clean and comfortable. The pool wasn’t working. But overall, a great experience
Stayed 1 night in Jul 2023
Response from General Manager on 2 Aug 2023
Thank you for staying with us, Janet. Safe travels!

10/10 Excellent

Mary, STRAFFORD

Liked: Cleanliness, staff & service, property conditions & facilities
As close as we could get to Great Sand Dunes park- for a Dark Sky program
Stayed 1 night in Jul 2023
Response from General Manager on 28 Jul 2023
Thank you for staying with us, Mary. Happy to have you again if you are down our way. Safe travels!

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 2 nights in Jul 2023
Response from General Manager on 28 Jul 2023
Thank you for staying with us, Frank. We are glad you enjoyed your time with us.