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Reviews of Diamonds Leisure Beach & Golf Resort

4 out of 5
Diamonds Leisure Beach & Golf Resort
Diani Beach, Diani Beach, Kwale County

Reviews

8.0

Very good

Rating 10 - Excellent. 27 out of 91 reviews" "
Rating 8 - Good. 43 out of 91 reviews" "
Rating 6 - Okay. 12 out of 91 reviews" "
Rating 4 - Poor. 7 out of 91 reviews" "
Rating 2 - Terrible. 2 out of 91 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Boakyewaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I liked: the oceanfront room was exactly as advertised; beautiful stepping out to the porch and watching the ocean. The room was decent and comfortable. The water pressure and hot water was great. The size of the property is amazing, multiple pools, cleaned daily. The interior of the hotel, the reception area, all very nice. The hotel also has a waterfall, garden feature. Plenty of beach beds. The afternoon tea was unexpected and great, really helped me to manage my meals. The massage was blissful. I enjoyed a lot of the features of the hotel. What I didn’t like: People complained about the monkeys but my issue was the flies. I don’t get why the hotel wouldn’t have fly catchers and repellants at the restaurant and around food. You’d find flies in the syrup and flies consistently buzzing around food. The internet was just okay but not very stable. The hotel needs a wifi booster. The hotel also isn’t very accommodating with outside food. They won’t warm it for you and there were no microwaves in the room. That wasn’t very cool. It’s a good enough hotel but working on the flies and Internet would be very good. And microwaves in premier rooms like oceanfront rooms would be good.
Stayed 10 nights in Apr 2024
Response from Diamonds Leisure Beach & Golf Resort on 9 May 2024
Hello Boakyewaa,Thank you for taking the time to share your feedback with us. We are happy to hear that you enjoyed many aspects of your stay at our resort, from the breathtaking oceanfront views to the comfortable accommodations and the array of amenities we offer.However, we are truly sorry to hear about the issues you encountered with flies, internet connectivity, and possible provision of microwaves. Please rest assured that we take your concerns seriously and will address them with our team immediately. Regarding internet stability, we apologize for any inconvenience this may have caused during your stay. We are continuously working to improve our Wi-Fi infrastructure, and your feedback will help us identify areas for enhancement. Once again, thank you for sharing your thoughts with us. We hope to welcome you back to our resort in the future.

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay for adults.
Stayed 5 nights in Apr 2024
Response from Diamonds Leisure Beach & Golf Resort on 23 Apr 2024
Hello Kenneth,Thank you for your wonderful review. We are glad that you enjoyed your stay with us. Looking forward to seeing you again.

8/10 Good

Dawit

Liked: Cleanliness, staff & service, property conditions & facilities
Everything in this place is above and beyond except the housefly in the restaurant. We had to continuously fight against flies to eat our breakfast. I would like to thank the whole team for giving my dad a wheelchair and wheelchair accessible room.
Stayed 1 night in Apr 2024
Response from Diamonds Leisure Beach & Golf Resort on 29 Apr 2024
Hello Dawit,Thank you for your feedback, and we truly sorry to hear about the inconvenience caused by the houseflies in our restaurant and we'll redouble our efforts to address this issue promptly.On a brighter note, we’re delighted to hear that your father received exceptional care from our team. Ensuring accessibility and comfort for all our guests is important to us. Your kind words are deeply appreciated, and we'll be sure to pass them along to the team. We look forward to welcoming you and your family back for another memorable stay.

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Response from Diamonds Leisure Beach & Golf Resort on 8 Mar 2024
Dear Mohamed,Thank you for your excellent review. We hope to host you again in the near future.

8/10 Good

Hassan, Mombasa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Diamonds Leisure Beach & Golf Resort on 18 Jan 2024
Dear Hassan, Thank you for choosing to stay with us.We hope to host you again in the near future.Best regards,

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service received
Response from Diamonds Leisure Beach & Golf Resort on 29 Dec 2023
Dear Martin,Thank you for your excellent review.We are delighted to hear that you enjoyed your stay at Diamonds Leisure Beach & Golf Resort and that you received excellent service from our staff. We always strive to make our guests feel welcome and comfortable. We hope to see you again soon for another relaxing and memorable vacation.

6/10 Okay

Iain

Stayed 1 night in Dec 2023
Response from Diamonds Leisure Beach & Golf Resort on 17 Jan 2024
Dear Lain, thank you for taking the time to review us. We hope to see you again soon.

10/10 Excellent

lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Diamonds Leisure Beach & Golf Resort on 23 Nov 2023
Hello Lucy,Thank you for your excellent rating.We are happy to know you enjoyed our hospitality.Looking forward to hosting you in the near future.

6/10 Okay

Charles

Stayed 2 nights in Nov 2023
Response from Diamonds Leisure Beach & Golf Resort on 21 Nov 2023
Hello Charles,Thank you for taking the time to rate us on your recent stay.We hope to host you again in the near future.Warm regards

4/10 Poor

Abdirisak

Stayed 3 nights in Aug 2023
Response from Diamonds Leisure Beach & Golf Resort. on 22 Aug 2023
Hello Abdirisak,Thank you for choosing to stay with us.We take note that we did not meet your expectations and we apologize for that. We appreciate your feedback and hope you will give us another chance for a better experience.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay
Stayed 2 nights in Jul 2023
Response from Diamonds Leisure Beach & Golf Resort. on 10 Jul 2023
Hello Julietanita,Thank you for taking the time to review us on your recent stay.We are pleased to know that you enjoyed our hospitality.We look forward to hosting you again in the near future.

6/10 Okay

JAMLICK

Liked: Cleanliness, property conditions & facilities
STALE ROOM, SMELLING DAMPNESS
Stayed 1 night in Dec 2021

8/10 Good

Henri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing. Two major minus points: no gym and weak wifi.
Stayed 7 nights in Oct 2021

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The 18 hole golf course is beautiful with excellent greens.
Stayed 7 nights in Aug 2021
Response from Jimmy on 3 Sept 2021
Dear Richard, Thank you so much for leaving us such a wonderful review. A lot of care is taken to maintain such excellence, and I am glad that you liked it. Looking forward to your next visit Sincerely Jimmy Mwagumba Front Office Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach was excellent- clean and not too many beach sales people They need a gym
Stayed 8 nights in Feb 2021
Response from J.Nzioka on 5 Mar 2021
Dear Guest, Thank you for taking time to review your stay with us. We are glad to learn that you found our Hotel and Beach clean with few Beach hawkers. We strive to give all our guests a magical experience. Your comments about a gym have been noted. We look forward to welcoming you again in the near future.

10/10 Excellent

qwainaina, Nairobi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Beach and Environment. Friendly Staff and Manager. Food was good. Will visit again.
Stayed 3 nights in Dec 2020
Response from J.Nzioka on 9 Dec 2020
Dear Valued Guest, Many greetings from Leisure Lodge Beach & Golf Resort. We thank you so much for finding time to post this review. Thank you for appreciating our staff for their friendly and helpful nature. We appreciate your positive feedback about our food. We look forward to hosting you once again in the near future.

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Feb 2020

8/10 Good

Rich, Newport S Wales

Liked: Staff & service, property conditions & facilities
As stated in the title the hotel is attached to a golf club. The course is very pleasant, and has some challenging holes. The hotel overall must be due a good spring clean and a lick of paint. Certainly the shower in my room needed a good scrub down with bleach or a similar cleaning agent. Flip flops were definitely used every time I showered! The yellow brown stains on the grout weren’t the most reassuring! The staff are all extremely helpful and always have time to make you at home. Top marks to Gladys in the restaurant, who is always helpful and welcoming, always on top of her job. I stayed on a bed and breakfast basis, so only had breakfast food on this stay. A few times I found that the set up first thing in the morning was slack. For example no milk set out, no boiling water for tea, no tea cups. Nothing big, but annoying when you have an early tee time booked, and have to wait around for it to be sorted out. Simple every day routine, let down by a lack of supervision of the food staff. If you are intending to play golf this hotel is the one to choose! The prices are reasonable, the hotel is fairly comfortable, the golf course is a short stroll from the hotel. You must have a caddy, who will use a trolley to tow your clubs, all told Kes1000. Cheap as chips! There are plenty of sun loungers, and beach towels are readily available. The pool is well maintained and cleaned of leaves every morning. There is a pool side bar. The beach is a real pleasure.
Stayed 7 nights in Jan 2020
Response from PR Manager on 12 Feb 2020
Hi Rich, thank you so much for your feedback! It is very well received and we are glad you had a good experience. We have taken your feedback regarding the hotel's overall look. We'd love to let you know that we are working on renovating, so please be assured that your next time with us will be pleasant. We have also taken your feedback with food up with the kitchen staff and they are going to improve on this. We do hope to host you again very soon. Thank you once again.

6/10 Okay

Song Jung

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2020
Response from PR Manager on 12 Feb 2020
Hello Song, thank you for your feedback! It is well received and we hope to host you again soon.

8/10 Good

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise views
This is my second time staying at Leisure. The place is pure paradise. Pros: * Right on the beach. * Paradise views. * Spacious rooms with balconies or patios overlooking the pool or beach. * Friendly staff. * Great buffet with dinner entertainment. * Onsite Spa. *Good security. Cons: * TERRIBLE INTERNET CONNECTION. * Way to many monkeys running around that are very disturbing. They kept jumping up on the balconies and patios taking peoples belongings. One even jumped on my leg when I was walking by. This apparently seems to be a commom problem with many of the hotels within the area and is not exclusive to Leisure.
Stayed 3 nights in Jan 2020
Response from PR Manager on 12 Feb 2020
Hello Brigitte, thank you so much for feedback! We are super glad you had a great stay with us. As for the monkey situation, we will try and contain them as much as we can, to ensure you have the best staycation possible. Thank you and we hope to host you again soon.

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 4 nights in Dec 2019
Response from PR Manager on 12 Feb 2020
Hello Stephen, thank you for your feedback! It is well received and we hope to host you again soon.

10/10 Excellent

Abdul Tejan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place for family and couple to gateway
We all enjoyed our stay and would definitely come back. The rooms were very clean and presented just as we imagined. The food was very good, buffet breakfast and dinner was something to look forward to, all variety of dishes and plenty of fruits and vegetables to eat. The resturant had a show to entertain us at dinner time, which the whole family was looking forward to. I say family, because it was my wife and i, plus her adult sisters and their mum. 5 of us.
Stayed 4 nights in Dec 2019

10/10 Excellent

CVK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked every bit of it. Great location with some of the rooms like the one I stayed majestically situated view nice sea view.
Stayed 1 night in Nov 2019
Response from Sanjeev on 19 Nov 2019
Hey there CVK, We highly appreciate the five-star review! We are very happy that you enjoyed your stay with us. We hope to host you again very soon.

6/10 Okay

Verified traveller

Business traveller
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Its location is good and has a clean beach with great views.
Stayed 1 night in Nov 2019
Response from Public Relationship Manager on 27 Nov 2019
Dear Guest, Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area.

8/10 Good

R

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent place and great value for the money.
This hotel is on the best Beach in Mombasa/Diani. It is on the beach and the golf course is across the road. The service staff is excellent. It has started to look a bit tired but still in excellent shape. The hotel offered breakfast which was very good. It also served evening dinner which catered for mixed type of guests. The meat tended to be slight over cooked, but a lot of food was cooked in front of you and I could tell the chef to leave it slightly rare. Be prepared to see monkeys around the place despite several security boys with a catapult to scare them.
Stayed 9 nights in Sep 2019
Response from Sanjeev on 19 Nov 2019
Dear R, We are extremely happy that you enjoyed your stay with us. Thank you for your great review, we highly appreciate it! We look forward to hosting you again very soon.

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good!
Great hotel! The room was spotless, the staff was helpful and went above and beyond. The hotel is on a great stretch of beach. The food was fantastic as well. Overall a darn near perfect experience! The only thing that confused me was that some parts of the hotel seem abandoned or like they're not longer in use. The property is enormous and I wandered around using the map (probably outdated). Some parts of the hotel didn't appear to be in use although they were still labeled as such on the map. This is just a neutral observation really; my experience at this hotel was outstanding.
Stayed 2 nights in Sep 2019
Response from Public Relationship Manager on 27 Nov 2019
Dear Ryan, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The style of the property is very nice with plenty of wood and thatched roofs and the grounds are pituresque and gardens well kept.
Stayed 9 nights in Aug 2019
Response from Public Relationship Manager on 27 Nov 2019
Dear Guest, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 Excellent

MOHAMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel on Diani Beach, Mombasa (Kwale).
The beach is fantastic and so are the numerous pools around the vast compound. The food quality and variety was very good. The staff are friendly and attentive. The only downside is that there is a bit of a walk down steps to get to the beach, so not suitable for the physically challenged (no ramps or lifts).
Stayed 4 nights in Aug 2019
Response from Public Relationship Manager on 27 Nov 2019
Dear Mohamed, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

6/10 Okay

Steven, Leisure Lodge Beach & Golf Resort

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great beach location, friendly staff however the property is dated and in dire need of a revamp
Stayed 9 nights in Aug 2019
Response from Public Relationship Manager on 27 Nov 2019
Dear Steven, Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! your feedback on revamp has been shared with hotel management. We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was absolutely amazing. The view from the hotel was also great. It’s a beautiful collaboration between God and the wisdom of man.
Stayed 3 nights in Jun 2019
Response from Public Relationship Manager on 27 Nov 2019
Dear Guest, Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Nice environment as well as the food was well diverse
Stayed 2 nights in May 2019
Response from Public Relationship Manager on 27 Nov 2019
Dear Guest, I am pleased to hear that you find hotel food and environment to your liking. On your next visit, we are happy to share with you a sample itinerary that will help you maximize your stay in the area. I hope to see you again soon.

8/10 Good

Sabine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow... just amazing
Wonderful.. hotel was nice/ clean.. staff was amazing... beach was breathtaking.
Stayed 6 nights in Apr 2019
Response from Public Relationship Manager on 27 Nov 2019
Dear Sabine, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location was stunning on the Indian Ocean. Palm Trees and white sand. Resort was worthy of its 4 Stars with an adjoining Golf course. Food was extremely well cooked by the Chefs and Staff were friendly.
Stayed 6 nights in Apr 2019
Response from Public Relationship Manager on 27 Nov 2019
Dear Guest, Thank you for your kind review! We truly appreciate your kind words about our staff and Location. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let Chef that he/she made an impact during your stay. We hope to welcome you back to the hotel soon!

10/10 Excellent

Verified traveller

Stayed 5 nights in Mar 2019
Response from Public Relationship Manager on 27 Nov 2019
Dear Guest, Thank you for awsome rating, we look forwarding to host you soon!

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The situation by the ocean is superb but entertainment caters for the over 60’s European tea dancing market so there was no Traditional or contemporary African entertainment. Our first Garden room was dirty with lizard poo so we moved to a sea view room we had originally booked. Cleaner. Staff friendly & generally helpful. Maximum 3 star. It is a 1970’s property that is badly in need of renovation. Beach was clean & beautiful. Beware of a long ferry crossing to Diani beach if you arrive after 3 pm. Easy trip on way back to catch SGR train to Nairobi. Pay the extra for 1st Class & take some food. Saw some elephants from the train.North Coast is better. Mombasa has been cleaned up a bit. Hotel food adequate but overpriced for what the hotel offers. Despite the above we had a relaxing three days
Stayed 3 nights in Feb 2019
Response from Public Relationship Manager on 27 Nov 2019
Dear Guest, Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that your overall experience was comfortable, we have noted your feedback upon food and rooms which has been shared with management to improvise. We look forward to welcoming you soon!

8/10 Good

Elena

Travelled with group
Liked: Cleanliness
Good ocean view. Nice food. Mohamed is been so helpful for us. He is really nice and professional.
Stayed 4 nights in Feb 2019
Response from Public Relationship Manager on 27 Nov 2019
Dear Elena, Thank you for taking the time to review your stay with us. We will let Mohamed know that you were pleased with his hospitality services. We hope to welcome you back again soon.

6/10 Okay

Brigitte

Beautiful view. Staff is friendly but very slow service. The buffet food was good but always the same every day. Wifii not so good. Spa is great. Very good facials, etc.
Stayed 1 night in Jan 2019
Response from Public Relationship Manager on 27 Nov 2019
Dear Brigitte, I hope this note finds well. We have sent your feedback to the personnel concerned. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you. Please let me know if you want to discuss this personally.

8/10 Good

Nick

Liked: Cleanliness, staff & service
Quiet and peaceful.
Handy location, great beachfront.
Stayed 1 night in Dec 2018
Response from Public Relationship Manager on 27 Nov 2019
Dear Nick, Our locations are definitely one of the things we are very proud of about our hotel. We are so lucky to have a property in the heart of Diani Beach and a very strategic location that brings our guests just a few steps away from must-see attractions and modern-day conveniences.

8/10 Good

Nick

Liked: Cleanliness, staff & service
Comfortable Diani
Very convenient for my work and leisure in Diani.
Stayed 1 night in Jan 2019
Response from Public Relationship Manager on 27 Nov 2019
Dear Nick, Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great atmosphere, wonderful beach, excellent service. Needs refurbishment
Stayed 8 nights in Dec 2018
Response from Public Relationship Manager on 27 Nov 2019
Dear Guest, Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! your feedback on refurbishment duly noted and passed on the hotel management. We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019
Response from Public Relationship Manager on 27 Nov 2019
Dear Guest, Thank you for the excellent rating, we value your feedback

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
After a setback on arrival, the room was not the booked one, with no hot water with Trlrphome and V not working and no patio door lock not working either,. This was changed after 3 hours and the correct toom allocated after 3 hours after persistent complaints. Ate that everything was fine with great service, food and staff, Great clean beach. Definitely go back!. Good experience.
Stayed 3 nights in Dec 2018
Response from Public Relationship Manager on 27 Nov 2019
Dear Guest, Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that our room service and the housekeeping staff didn't meet your expectations. This critical feedback will be used in training our staff. Thank you and look forward to seeing you soon.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The pools were awesome, staff were also great. I really loved the rooms with the ocean and swimming pool view
Stayed 4 nights in Dec 2018
Response from Public Relationship Manager on 27 Nov 2019
Dear Guest, Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

4/10 Poor

Evangeline

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would never go back.
I was disappointed from the beginning when staff at the reception told me I did not have breakfast included. As you can see from the picture attached here it states free breakfast. I even had hotels.com called leisure lodge but they refused to give me breakfast. It's just a buffet and I don't think that I'd have run their business down. The staff was uncomfortable about the whole situation which made it very awkward. The manager was hiding in the office and did not come out to explain but my phone was being carried out back and forth. Hotels.com gave me a voucher to apologise but I had to get breakfast from outisde because the prices are very high at the hotel. The room is a bit run down and has an old smell to it. The bedsheets smelled bad and had some stains. The shower head is just left hanging so it's difficult to wash your hair. The beach is beautiful but full of people wanting to sell you things and that's not relaxing at all. As soon as you walk from the sunbed to the sea they start following you and harassing you about things they sell. Staff was friendly when there was no incident but kept asking if I stayed in the hotel, after installing the beds. They could ask before I started swimming. In all it's not a peaceful place and I did not feel comfortable around some staff. Otherwise the beach is beautiful as are the outdoor areas. The rooms are too stuffy and it's impossible to leave the balcony open because of monkeys. They even tried to break into the door net.
Stayed 5 nights in Nov 2018
Response from Public Relationship Manager on 27 Nov 2019
Dear Evangeline, I hope this note finds well. We have sent your feedback to the personnel concerned. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you. Please let me know if you want to discuss this personally.

10/10 Excellent

Yousif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel management organizes a surprise Birthday cake for me, it was really amazing, many thanks for the great efforts.
Stayed 5 nights in Oct 2018
Response from Public Relationship Manager on 27 Nov 2019
Dear Yousif, Belated happy birthday to you! I am glad to hear that our hotel and our staff were instrumental to make your celebration memorable. Hopefully, we can celebrate your birthday with you again next year, and the year after that. All the best.

8/10 Good

Ana, Bujumbura, Burundi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has an amazing view of the bech. It has a kind of a rustic style as the constructions are covered like huts. The place is very green, food and the staff super kind. The only thing that spoiled my trip is that, in a moment of distraction, some money has disappeared from my room.
Stayed 2 nights in Sep 2018
Response from Public Relationship Manager on 27 Nov 2019
Dear Ana, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our management. We do hope you give us another chance as we will definitely improve our services.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Off season but great experience
We arrived in a very quiet season which was great. We were treated very well by all the stuff. Very professional place to stay in Diani.
Response from Sale & Marketing Manager on 25 Jun 2018
Thank you so much for your positive feedback. We are so happy that you enjoyed your stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place to stay! The staff is really friendly and helpful if you want to get around town. The rooms are clean, and the views are great. The hotel is huge, with many different sections. You can walk all the way down the beach and feel safe. I would definitely recommend it. Just ask for a mosquito net if it's not in your room at the beginning, or you will get bitten. :)
Stayed 4 nights in Nov 2017
Response from Sale & Marketing Manager on 25 Jun 2018
Thank you for such a positive review, Guest satisfaction is extremely important to us and we will continue to strive to excel. Mosquito nets are available on request for all rooms. We look forward to welcoming you back again soon.

2/10 Terrible

Freyleine

Travelled with partner
Liked: Staff & service, amenities
Très bel hôtel avec un petit déjeuner incroyable et varié. Les chambres sont assez vétuste et les lits pas très confort mais l’hôtel est très beau avec de nombreuses piscine et un accès direct à la plage. Petit bonus pour les gardiens qui empêchent les raccoleurs d’importuner les touristes sur la plage.
Stayed 4 nights in Apr 2024
Response from Diamonds Leisure Beach & Golf Resort on 29 Apr 2024
Hello Freyleine,Thank you for your kind words regarding our hotel's breakfast and amenities. We're delighted to hear that you enjoyed our varied breakfast offerings and the beautiful surroundings of our resort, including the numerous swimming pools and beach access.We appreciate your feedback regarding the rooms and beds. Rest assured, we take guest comfort seriously, and we'll look into opportunities for improvements in these areas. It's also great to hear that our security team's efforts have been noticed and appreciated. Ensuring our guests have a peaceful and enjoyable experience on the beach is one of our priorities.Thank you again for sharing your experience, and we hope to welcome you back soon for another memorable stay. If there's anything else we can do to enhance your future visits, please don't hesitate to let us know.

8/10 Good

ELIN BEATE

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023
Response from Diamonds Leisure Beach & Golf Resort on 27 Dec 2023
Hello Elin,Thank you for choosing us for your holiday.We are glad that you enjoyed your stay with us.Looking forward to hosting you again in the near future.Best regards,Reservations.