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Reviews of Motel Modesto, CA

2 out of 5
Motel Modesto, CA
1920 W Orangeburg Ave, Modesto, CA

Reviews

6.2
Rating 10 - Excellent. 204 out of 878 reviews" "
Rating 8 - Good. 189 out of 878 reviews" "
Rating 6 - Okay. 139 out of 878 reviews" "
Rating 4 - Poor. 106 out of 878 reviews" "
Rating 2 - Terrible. 240 out of 878 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Leticia

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front staff very nice

8/10 Good

Cyrus, San Bernardino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This review is not for motel 6 (they didn't honor Expedia reservation). This is for Best Western motel (Expedia transfer me here which is very nice). Thanks Expedia for taking care of us.
Stayed 1 night in Mar 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly
Stayed 4 nights in Feb 2024

8/10 Good

Natalie

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

2/10 Terrible

Sheena

Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t Stay Here
You absolutely get what you pay for here. No amenities (microwave, refrigerator, extra chair), small towels for drying off, and worse than everything, roaches in the bathroom. We got our money back and left immediately. Would not recommend.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 7 Feb 2024
Hi Sheena,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

6/10 Okay

Eric

Liked: Staff & service
Disliked: Cleanliness
I liked the motel staff, they are super nice
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 7 Feb 2024
Hi Eric,Thanks for your review, we really appreciate the support. Maz K.#Team6

2/10 Terrible

Victor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Alot
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 7 Feb 2024
Hi Victor, We are glad you enjoyed your stay!Maz K.#Team6

10/10 Excellent

Bunnsoeun

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 7 Feb 2024
Hi Bunnsoeun,Thank you for the perfect rating!Lilith#Team6

8/10 Good

K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was good for price
Response from Brand Experience Team on 7 Feb 2024
Hi K, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

4/10 Poor

brandon

Stayed 1 night in Jan 2024

10/10 Excellent

WELTER, la puente

Stayed 1 night in Jan 2024

8/10 Good

Derick

Stayed 1 night in Jan 2024

4/10 Poor

Boondarik

Business traveller, Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Please get pest control in room 102.
My father and I stayed in room 102, right next to the office. We were displeased as soon as we walked in: the floors appeared dirty, we didn't have a shower curtain, the shower looked like it had better days. The good thing about it was that the bed was made and the linens were clean (I hope). Normally, for the price, I wouldn't mind this. But our room was plagued with small cockroaches: it seemed like they showed up every 10 minutes. They appeared on the floors, bathroom counter, INSIDE the microwave (get rid of that immediately please), and my dad even felt them crawling on him as he was lying in bed! Thankfully, we only stayed one night, and the front was receptive to our complaints. You get what you pay for, but at the very least, please keep the pests away!!
Stayed 1 night in Nov 2023
Response from Nancy Y. on 24 Jan 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

10/10 Excellent

Cynthia

Stayed 1 night in Dec 2023

6/10 Okay

Esadora

Travelled with family, Travelled with pets, Travelled with partner
Liked: Property conditions & facilities
Had to keep going to the office to get out keys reprogram to open our door. Love how they allowed pets
Stayed 2 nights in Dec 2023

2/10 Terrible

Rocio

Disliked: Amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Rosalyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything ok
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 9 Jan 2024
Hi Rosalyn,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

EFRAIN F.

Stayed 1 night in Dec 2023

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leave the light on for me huh no thanks
Staff are very rude disrespectful the place is clean and not comfortable in any way shape or form due to the aura and the feeling provided by the staff's negative energy and dislike of others attempted to resolve the issue with staff on hand and they laugh at you and tell you that there ain't nothing you can do about it and they ain't giving you your money back
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on 26 Dec 2023
Hi Steven, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Excellent

Angelina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

James

Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveller

Disliked: Staff & service
Reserve y no pude llegar ala.hora del check in, entonces cuando llegue me dijeron que mi resvasion abia sido cancelada que no habia cargos. Tube que pagar otra vez. Ahora al revisar mi cuenta mire si fue cobrada... que puedo aser para recuperar mi dinero?
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on 21 Dec 2023
Hi Traveler, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, amenities
Stayed 1 night in Nov 2023

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I found it odd that Refrigerators,microwave, or coffee makers aren't standard offerings in room. But they had coffee provided in the lobby. I reserved an accessible room due to difficulty climbing stairs but was given an unpstairs room. Since it was only a one night stay I didn't make an issue of it, I just made my way to the room and didn't come down until the next morning when checking out.
Stayed 1 night in Nov 2023
Response from Nancy Y. on 5 Dec 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 Poor

James

Liked: Staff & service
Disliked: Property conditions & facilities
Room was swarming with flies. Had to get fly paper to sleep at all.
Stayed 3 nights in Nov 2023
Response from Nancy Y. on 5 Dec 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Louis

Stayed 6 nights in Nov 2023

6/10 Okay

Raheel

Comftumble
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 29 Nov 2023
Hi Raheel,Thank you for positively rating your stay!!Lilith#Team6

10/10 Excellent

Raheel

Travelled with group
Liked: Cleanliness
Comftumble
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 29 Nov 2023
Hi Raheel,Thank you for positively rating your stay!!Lilith#Team6

2/10 Terrible

Kimberlee

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only close to good about this property was the desk clerk. The beds were broken, walls had holes, dirty, no towels, hair in the bed… didn’t even sleep in it… we slept on top of the bed. People in the room upstairs were noisy all night long. Thought about getting a room somewhere else but after driving 10 hrs we were too tired to. This was the worst Motel 6 stay on our drive from Washington to Arizona. It felt like a halfway house for degenerates. Just awful.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 29 Nov 2023
Hi Kimberlee,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Robert

Travelled with family, Business traveller
Disliked: Cleanliness, amenities
When I checked into the room, I made sure I had a non-smoking room however, a room reeks so bad of cigarette smoke you can barely breathe matter fact, as in a total asthma, attack by morning from a constant flow of traffic, and the smell of the place was terrible
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 29 Nov 2023
Hi Robert,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

4/10 Poor

nelson

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It’s very run down.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 21 Nov 2023
Hi Nelson,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The one
Great
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 21 Nov 2023
Hi John,Thank you for the perfect rating!!Lilith#Team6

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Tommy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was terrific. Bobbie and her staff make it feel like a home away from home.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 21 Nov 2023
Hi Tommy,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

6/10 Okay

Linda

No wi-fi
Stayed 3 nights in Nov 2023
Response from Brand Experience Team on 21 Nov 2023
Hi LindaThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

10/10 Excellent

Margarita

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Faith

Stayed 1 night in Nov 2023

8/10 Good

Rosemarie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean. I did not have a trash can and only face and a floor towel / mat. I told the front desk as I was leaving for the evening. Young lady working said she would have some towels waiting for me in the office when I returned. The office staff were WONDERFUL!! Very nice people, recommended good food and shared hand cream with me. I def will be coming back.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 15 Nov 2023
Hi Rosemarie,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

2/10 Terrible

Nicholas

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
House keeping is terrible
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 15 Nov 2023
Hi Nicholas,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

Tommy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was amazing and always is here. Bobbie is the best. She is always approachable when we need anything. She really makes it feel like a home away from home.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 15 Nov 2023
Hi Tommy, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 Excellent

Scott

Stayed 2 nights in Oct 2023

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Been here for about a week awesome place has been great staff excellent housekeeping top notch Tammy,sandy do a great job at the check in thanks
Stayed 1 night in Oct 2023
Response from Guest Support on 31 Oct 2023
We are happy to hear that you enjoyed your stay! Thank you for your positive feedback.

6/10 Okay

Edward

Stayed 2 nights in Oct 2023
Response from Guest Support on 30 Oct 2023
We are deeply sorry for any inconvenience you may have encountered, and we want to assure you that your feedback is of utmost importance to us.

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gray check in by Tammy staff is friendly and rooms are Super clean
Stayed 1 night in Oct 2023
Response from Guest Support on 30 Oct 2023
We are happy to hear that you enjoyed your stay! Thank you for your positive feedback.

2/10 Terrible

Tony

Disliked: Amenities
I did not like a customer service I did not like that the fridge is not working I did not like that didn't have a microwave so my food is about to go to waste I spent all this money on food
Stayed 1 night in Oct 2023
Response from Guest Support on 30 Oct 2023
We are deeply sorry for any inconvenience you may have encountered, and we want to assure you that your feedback is of utmost importance to us.

10/10 Excellent

Martin

Stayed 2 nights in Oct 2023
Response from Guest Support on 30 Oct 2023
We are happy to hear that you enjoyed your stay! Thank you for your positive feedback.