Hot springs

Reviews of Oyado Enjoy The Natural Water MICASA

3.5 out of 5
Oyado Enjoy The Natural Water MICASA
740 Yubara, Minakami, Gunma

Reviews

8.8

Excellent

Rating 10 - Excellent. 45 out of 79 reviews" "
Rating 8 - Good. 23 out of 79 reviews" "
Rating 6 - Okay. 8 out of 79 reviews" "
Rating 4 - Poor. 2 out of 79 reviews" "
Rating 2 - Terrible. 1 out of 79 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic onsen experience for myself and my girlfriend. Facilities were well maintained and private bath for our room was excellent! Breakfast and dinner food was fantastic and service was english accommodating and very friendly. Would highly recommend to anyone looking to escape the city and have a tranquil few days.
Stayed 2 nights in Dec 2023
Response from MICASA STAFF on 20 Feb 2024
Thank you for choosing MICASA from among the many inns. Once again, we would like to thank you for your kind words and evaluation. We are very happy and relieved to hear that you had a relaxing and relaxing time with us.All the staff are looking forward to your next visit.

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Cheri

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 1 night in Jan 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for a great stay!
This place is highly recommend. The hospitality is superb, a very local and friendly atmosphere. They serve fantastic breakfast & dinner. The quality is high, the portion is just right, and it's 100% delicious. If possible, please get a room with outside bathtub. There's a koi pond for you to look at while you are soaking.
Stayed 3 nights in Nov 2021
Response from MICASA STAFF on 13 Jan 2022
Thank you for staying with us. We are glad you are satisfied with our service. If you have opportunity to come to MINAKAMI, please stay at MICASA again. We are looking forward to see you.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience, do it!
Excellent stay, what an experience! The service and food was amazing. We booked the room with with a private bath which made the stay - as we were their in winter and the bath is heated from the hot springs. 100% recommend this hotel and experience.
Stayed 2 nights in Dec 2019
Response from MICASA Staff on 15 Feb 2020
Thank you for staying with us at MICASA and taking the time to write such a wonderful review. We are so pleased to hear that you enjoyed your experience here and it was a pleasure to accomodate and serve you. We would love to have you back and would look forward to seeing you again. Wishing you many safe and joyous travels

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well kept. We had the bedroom with a private onsen. The onsen bath is ok for 2 people at most, the water was good. The outdoor is nice. There are some boiler in the back that comes on and off, so there is a certain amount of noise. The bedroom is nice, japanese style. We had the dinner and breakfast option, both were good. The location close to minakami station is convenient. check in was done in a fast way. Plus: - hostess spoke english - clean facilities, with nice rest area Minus; - 2 open onsen, one is small and can only accomodate 4 or 5 people. - personal onsen is small, 2 people max
Stayed 1 night in Jul 2019
Response from MICASAStaff on 25 Aug 2019
Thank you for your feedback and staying at MICASA. The room which you booked accomodates up to 2 Adults. We apologize for the noise of the boiler during your stay. It was a pleasure to have you stay with us and we are pleased to hear enjoyed our clean facilities and english speaking staff. We wish you many safe and joyous travels!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and beautiful
We stay in a room with open air bath. It was amazing! Food was great both dinner and breakfast. Staff are very friendly. Very cozy atmosphere.
Stayed 1 night in Jan 2019
Response from MICASAstaff on 31 Jan 2019
Thank you for staying at MICASA & giving us such a wonderful review. We are pleased to hear you enjoyed your room and the meals were to satisfactory. We would love to have you come again! Safe travels

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonably priced, comfortable stay
Nice area, good for the money. Food is delicious! Loved the hot tub outside the room.
Stayed 1 night in Dec 2018
Response from MICASAstaff on 2 Jan 2019
Thank you for choosing to stay at MICASA. We appreciate your review and are pleased to hear such a positive response. Please come again, Minakami has a lot to offer during the different seasons. Safe travels

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from MICASAstaff on 30 Nov 2018
Thank you for the stars!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing ! Staff, food, room. Just perfect ! Would recommend so much.
Stayed 2 nights in Nov 2018
Response from MICASA Staff on 25 Nov 2018
Thank you for staying with us at MICASA. We are very pleased that you enjoyed your stay ad hope to see you again soon! Safe travels,

10/10 Excellent

Liting, SG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and comfortable stay. Absolutely enjoyed the stay.
Stayed 1 night in Nov 2018
Response from MICASAstaff on 21 Nov 2018
Thank you for choosing to stay with us at MICASA. We love that you enjoyed your stay, and hope to have you stay with us again! Safe travels, MICASA Staff

10/10 Excellent

George, Bangkok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent small ryokan with great food, nice onsens. Michelle speaks perfect English, which makes a welcome change, & makes life a lot easier than the norm for rural Japan. The only slight negative is the view of the back of the property, which is really quite ugly & offputting; maybe they intend to work on this, as the front & interior have been recently & sympathetically renovated. They failed to respond to emails from me regarding pick-up at the station; this didn't matter as the Tourist Info people were able to make contact.....
Stayed 1 night in Nov 2018
Response from MICASA STAFF on 16 Jun 2021
Thank you for staying with us. We are so glad to hear how you get satisfied with our service. How ever, We apologize that we didn't reply your message and have not cared the back of the property. We will check it. We hope We will be able to see you again. Take care your self.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room a bit small without a shower has to use shared one
Stayed 1 night in Oct 2018
Response from MICASAstaff on 21 Nov 2018
Thank you for staying with us at MICASA, Sorry to cause you some inconvinience, we do have rooms that have a nice view and private showers and would love for you to come back sometime. Looking forward to then, MICASA Staff

6/10 Okay

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Experience a Japanese hot spring, near Tokyo
I wanted to experience an onsen during a recent business trip to Tokyo. Micasa was pretty easy to get to on the Shinkasen from Tokyo station. Minakami is a small town without a lot of facilities. I visited between the ski and summer seasons an it was pretty dead. Micasa was nice and an interesting experience for a Westerner. The food was good, the hot springs relaxing and the staff welcoming. I thought one night was enough, though.
Response from MICASA on 1 May 2018
Thank you very much for using MICASA this time. Your compliments and pleasant staff are very pleased. All staffs agree that there is no vigor in the town. I will do my best to restore lively from MICASA little by little. We will continue to devote ourselves to making your time in MICASA comfortable in the future. We look forward to your continued use.

10/10 Excellent

AARON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018
Response from MICASA STAFF on 16 Jun 2021
この度はMICASAにご宿泊頂きまして誠にありがとうございました。 ご滞在中はごゆっくりとお寛ぎいただけましたでしょうか? また機会がございましたら是非MICASAへご宿泊くださいませ。

10/10 Excellent

Jimmy, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Perfect Stay!
This is an absolutely phenomenal ryokan. I've been to Japan 4 times and have stayed in many hotels around the country. This was in my top three! The service was amazing. The food was absolutely delicious (some of the best I've had in Japan). The room was clean, spacious, and perfectly cozy. Our view of the river on a snowy day was gorgeous. The onsen facilities are fantastic, including a private bath you can book as a couple. The location is ideal. Everything is clean and fresh, and the facilities have been newly renovated. But, the thing that topped it all was the service. We were treated with the most wonderful warmth and kindness. Everything we wanted was taken care of immediately. They even offered to drive us to the train station early in the morning after we checked out in the middle of a snow storm. Could not have asked for more. Though we had a short stay at Micasa, it was one of the highlights of our trip and we will definitely be back!
Stayed 1 night in Dec 2017
Response from Sato on 22 Dec 2017
Thank you for staying at our ryokan. It seems that you are satisfied, our staff is happy. Near our ryokan, we have activities such as rafting in the summer, so we are waiting for another visit.

8/10 Good

Tokuhito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
川沿いのなかなか洒落た雰囲気の宿でした。 料理も美味しかった。
Stayed 1 night in Apr 2024

8/10 Good

tomoyuki

Liked: Cleanliness, staff & service, property conditions & facilities
非常に良かった
Stayed 1 night in Jan 2024
Response from MICASA STAFF on 20 Feb 2024
数ある旅館の中からMICASAをお選びいただきありがとうございます。これからもより良い旅館となりますようスタッフ一同精進してまいりたいと思います。またのご来館心よりお待ちいたしております。

10/10 Excellent

David

Stayed 5 nights in Jan 2024

10/10 Excellent

ANYO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy and nice place, wonderful
Stayed 1 night in Jan 2024
Response from MICASA STAFF on 20 Feb 2024
hank you for choosing MICASA from among the many inns. I felt very happy as I could visualize the elegant stay. Once again, I feel that being satisfied with our customers is truly gratifying as if it were our own.We look forward to seeing you again.

10/10 Excellent

ANYO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and room was so great, staffs are all very kind and friendly
Stayed 2 nights in Jan 2024
Response from MICASA STAFF on 8 Mar 2024
Thank you very much for staying at MICASA.We are very happy to hear from our customers.We will continue to strive to be an inn that can help our customers create fond memories of their travels.We look forward to serving you again.

10/10 Excellent

ANYO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous, love it so much
Stayed 2 nights in Jan 2024
Response from MICASA STAFF on 8 Mar 2024
Thank you very much for staying at MICASA.We are very happy to hear from our customers.We will continue to strive to be an inn that can help our customers create fond memories of their travels.We look forward to serving you again.

10/10 Excellent

shigeru

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

kan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Kritsana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, great service
Stayed 1 night in Nov 2023
Response from MICASA STAFF on 8 Mar 2024
Thank you very much for staying at MICASA.We are very happy to hear from our customers.We will continue to strive to be an inn that can help our customers create fond memories of their travels.We look forward to serving you again.

6/10 Okay

AKIRA

Travelled with family
Liked: Staff & service
料理が美味しかった
Stayed 1 night in Nov 2023
Response from MICASA STAFF on 8 Mar 2024
この度はMICASAにご宿泊いただきまして誠にありがとうございました。当旅館で提供しているお食事は、地元の物を厳選して料理しております。季節やイベントごとに料理の内容や盛り付けも変わりますのでぜひまたお客様のご利用を心よりお待ちしております。

8/10 Good

MASAYOSHI

Travelled with partner
Liked: Cleanliness, staff & service
とても静かな環境で部屋からの景色も素晴らしかったです。スタッフの方々の対応も良かったです。
Stayed 1 night in Nov 2023
Response from MICASA STAFF on 8 Mar 2024
この度はMICASAにご宿泊いただきまして誠にありがとうございました。ご滞在中にご満足・お寛ぎいただけたご様子が伺えまして大変嬉しく思っております。今後もお客様に泊まって良かったと思っていただける宿を目指して参ります。

8/10 Good

Chi Keung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早晚餐很美味,性價比很高
Stayed 1 night in Oct 2023

10/10 Excellent

たけし

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

MAKOTO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
共用設備も部屋もセンス良く、仕上げられており、非常に過ごしやすい。 また、部屋のベランダに籐の椅子があり、そこでのスペースは、リラックスできる。
Stayed 1 night in Sep 2023

2/10 Terrible

SHIZUO

Stayed 1 night in Sep 2023

10/10 Excellent

TECHENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Great to try different onsens at different times. Very copious meals. Great location near the river and the rafting company field earth.
Stayed 1 night in Jul 2023

10/10 Excellent

ゆり

Liked: Staff & service, amenities, property conditions & facilities
ご飯が美味しかったです。
Stayed 1 night in Jul 2023

10/10 Excellent

AIICHIRO

Stayed 1 night in Jun 2023

8/10 Good

Songkiat

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

8/10 Good

Ibuki

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
静かで自然あふれる立地に、落ち着いた昔ながらの日本旅館といった感じで大変よかったです。 スタッフさんの対応も良く、アメニティなども充実していました。 温泉も気持ちよかったです。

10/10 Excellent

しんじ

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ありがとうございました。

10/10 Excellent

Yuko

Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

6/10 Okay

KAORI

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

MASHIMO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

TSUBASA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from MICASA STAFF on 21 Jan 2022
この度はMICASAにご宿泊いただきまして誠にありがとうございました。 機会がございましたら是非またご宿泊くださいませ。

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
温泉はポカポカ身体が温まり、気持ちが良かったです。 部屋は15畳と広く、川が見えて景色もよかったので快適に過ごすことができました。 ただ、サービス面では課題があるように感じました。建物は旅館の造りなのに、サービスは海外のような日本のおもてなしの心がなかったことが残念です。海外であれば、荷物を部屋まで持って行ってもらえないのは当たり前ですが、スタッフも全く運ばないことに徹するのはいかがなものかと。コロナ禍だから、布団も自分たちで敷いてくださいということにも違和感を感じました。最初から敷いておいてもいいと思います。 料理は、普通でした。 部屋の段差もあるため、特にお年を召した方にはおすすめしません。
Stayed 1 night in Nov 2021
Response from MICASA STAFF on 13 Jan 2022
この度は数ある旅館の中から当館をお選びいただきありがとうございました。 ご滞在中は快適にお過ごしいただき、温泉でお疲れを癒していただけたようで嬉しく思います。 しかしながら、折角お忙しい中、足をお運びいただきましたのに、こちらの接客に於いてはご不快な思いをさせることと成り、誠に申し訳なく深くお詫び申し上げます。 MICASAでのお時間を快適に過ごして頂けます様、常にお客様の立場での接客を心がけてまいりたい所存でございます。 貴重なご意見をありがとうございました。

6/10 Okay

Verified traveller

Travelled with family
お料理の良い宿
改装済みとありましたが、やはり古さは感じましたが、お料理はとても美味しく、こちらのリクエストにも心よく応じていただきました。
Stayed 1 night in Oct 2021

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Cleanliness
露天風呂付き客室に泊まりましたが、白っぽい埃のようなものが湯船の底や表面に浮いていたので、湯船に蓋があればいいと思いました。食事はどれも美味しかったです!特に蒟蒻×酢味噌の合わせが絶品です!!
Stayed 1 night in Aug 2021
Response from MICASA STAFF on 19 Aug 2021
この度はMICASAにご宿泊頂きまして誠にありがとうございました。 当館自慢の手作り刺身こんにゃくにご満足いただけた様子が伺え、嬉しく思います。 調理場スタッフにも伝えた所、大変喜んでおりました。 コロナ禍の中、足をお運びいただき重ねてお礼申し上げます。 またみなかみにお越しの機会がございましたら、是非またMICSAにご宿泊下さいませ。 お忙しい中、ご投稿ありがとうございました。

8/10 Good

misako

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from MICASA STAFF on 16 Jun 2021
この度はMICASAにご宿泊頂きまして誠にありがとうございました。 ご滞在中はごゆっくりとお寛ぎいただけましたでしょうか? また機会がございましたら是非MICASAへご宿泊くださいませ。

10/10 Excellent

シ, 茨城県

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とてもご飯が美味しかったです!
Stayed 1 night in Jan 2021
Response from MICASA STAFF on 16 Jun 2021
この度は数ある宿泊施設の中から当館をお選び頂きまして誠にありがとうございました。 料理にもご満足いただけたようで嬉しく思います。 当館では群馬の地産地消を心がけ、一品一品心を込めて作っております。 おいしいとお言葉を頂戴でき、大変励みになりました。 また機会がございましたらMICASAにご宿泊くださいませ。 お忙しい中、ご投稿ありがとうございました。