Exterior

Reviews of Courtyard by Marriott Dayton South/Mall

3 out of 5
Courtyard by Marriott Dayton South/Mall
100 Prestige Pl, Miamisburg, OH

Reviews

8.0

Very good

Rating 10 - Excellent. 221 out of 546 reviews" "
Rating 8 - Good. 174 out of 546 reviews" "
Rating 6 - Okay. 80 out of 546 reviews" "
Rating 4 - Poor. 44 out of 546 reviews" "
Rating 2 - Terrible. 27 out of 546 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel, AC worked great (which is one of my biggest concerns at any hotel) ,the rooms were clean and smelled fresh. I checked in late about 9 ish but I didn’t catch the two girls at the front desk names, but they were awesome. Super friendly and accommodating to my needs. Will definitely be back!
Stayed 1 night in Apr 2024
Response from Jenn on 12 May 2024
Thank you for your positive feedback. It is very much appreciated.

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel could use a refresh.
Stayed 1 night in Apr 2024
Response from Jenn on 12 May 2024
Thank you for your feedback on your stay.

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice and big. Patio had a pile of cigarette butts. Couldn’t get coffee till 7on weekend. The small coffee pot in the room was nasty.
Stayed 1 night in May 2024
Response from Jenn on 11 May 2024
Good morning, I apologize that your stay was below Marriott standards. Your review is very much appreciated and lets us know where we can improve and focus on. We hope to see you again soon.

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite is great! The sitting room made it easy for my husband and I to both get ready for a wedding!
Stayed 2 nights in May 2024
Response from Jenn on 9 May 2024
Thank you for your positive review. It means a lot to us that you had an enjoyable stay with us at the Courtyard Dayton South. We look forward to seeing you again in the future.

10/10 Excellent

Stephanie

Stayed 3 nights in Apr 2024
Response from Lindsey Davidson on 20 May 2024
Thank you for the "5 out of 5" rating! We look forward to hosting you again.

10/10 Excellent

Vera

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Lindsey Davidson on 8 Apr 2024
Thank you for the 5 out of 5 rating!

8/10 Good

Karen, Rancho Santa Fe

Liked: Cleanliness, staff & service, amenities
This hotel is quiet, and the staff is very attentive. The only thing that keeps this from a five star review is the poor water pressure for the shower.
Stayed 4 nights in Mar 2024
Response from Lindsey Davidson on 8 Apr 2024
Thank you for the kind words about the staff! We'll share your feedback about the water pressure with our Engineering team.

10/10 Excellent

Erica

Stayed 3 nights in Mar 2024
Response from Jen on 27 Apr 2024
Thank you for taking the time to post a positive review of the Courtyard Dayton South. We look forward to seeing you in the future.

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Nice room. TV had streaming options built in (Pluto). Good experience.
Stayed 2 nights in Apr 2024
Response from Lindsey Davidson on 4 Apr 2024
Thank you for the kind review. We're glad you enjoyed your stay!

10/10 Excellent

Hannah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very comfortable in our room. The bed and pillows were so comfy that we almost missed check-out. Definitely recommend.
Stayed 1 night in Mar 2024
Response from Jen on 31 Mar 2024
Thank you for the positive survey. It is greatly appreciated. Hope to see you again.

6/10 Okay

john

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Jen on 1 Apr 2024
We apologize that your stay was not where it should be. We will focus on improving in the required areas. Thank you for choosing the Courtyard Dayton South.

2/10 Terrible

Catherine

Travelled with group
Disliked: Staff & service, property conditions & facilities
There was a bed bug found I did not stay at the property I left at 1am and was not refunded
Stayed 1 night in Mar 2024
Response from Jen on 25 Mar 2024
I am so sorry that your stay with us, fell below Marriott standards. I will be addressing the issues you have notified us about immediately.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Lindsey Davidson on 25 Mar 2024
Thank you for the kind rating of "5 out of 5."We look forward to hosting you again.

8/10 Good

Kimberly

Travelled with partner
Liked: Staff & service, property conditions & facilities
Hotel was great!
Stayed 1 night in Mar 2024
Response from Jen on 24 Mar 2024
Thank you for your positive review. It's very much appreciated.

10/10 Excellent

Olivier

Stayed 2 nights in Mar 2024
Response from Lindsey Davidson on 10 Apr 2024
Thank you for kind rating of 5 out of 5!

10/10 Excellent

Kip

Stayed 1 night in Mar 2024
Response from Lindsey Davidson on 8 Apr 2024
Thank you for the 5 out of 5 rating!

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very polite and helpful.
Stayed 1 night in Mar 2024
Response from Lindsey Davidson on 18 Mar 2024
Thank you for the kind words! We look forward to hosting you again!

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Feb 2024
Response from Jen on 2 Mar 2024
Thank you for the positive feedback. On your stay with us at The Courtyard Dayton South. We look forward to seeing you again in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Jen on 21 Feb 2024
Thank you for the positive feedback on your stay with us at the Courtyard Dayton South. We look forward to seeing you in the future.

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Jen on 18 Feb 2024
We are so happy you enjoyed your stay with us, at the Courtyard Dayton South. Thank you for your positive review. We hope you will stay with us again, when you're in the area.

10/10 Excellent

Larry

Stayed 1 night in Feb 2024
Response from Courtyard Dayton South Management on 19 Feb 2024
Thank you for taking the time to review our hotel and for being our valued guest. We hope to host you the next time your travels bring you back our way!

10/10 Excellent

Brian

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Jen on 18 Feb 2024
Thank you for taking the time to post about your positive experience at The Courtyard Dayton South. We really appreciate it. Hope to see you again in the future.

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
Cme
Stayed 1 night in Feb 2024
Response from Jen on 16 Feb 2024
Thank you for your positive feedback on your stay at The Courtyard Dayton South. We hope to see you again in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went great
Stayed 1 night in Feb 2024
Response from Jen on 11 Feb 2024
Thank you for taking the time out of your day to post a positive review. Our staff greatly appreciate them, and they are also amazing for moral. Thank you again.

10/10 Excellent

Olivia Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Wall were thin, I could hear my neighbor next to me talking on his phone , and children were very loud.
Stayed 2 nights in Feb 2024
Response from Lindsey Davidson on 5 Feb 2024
Thank you for the rating of 5 out of 5! If you ever need assistance with noisy neighbors, please contact the Front Desk & we'll be happy to assist. We hope to host you again.

8/10 Good

David

Stayed 1 night in Jan 2024
Response from Lindsey Davidson on 30 Jan 2024
Thank you for the kind review.We look forward to hosting you again.

2/10 Terrible

Ali

Disliked: Cleanliness, staff & service, property conditions & facilities
I don’t recommend it
Stayed 2 nights in Jan 2024
Response from Lindsey Davidson on 26 Jan 2024
We're sorry to hear you did not enjoy your stay. We'd love to hear more about any issues so we can be better for your next stay.

10/10 Excellent

Janet

Travelled with family
Nice place!
Our stay was nice. The room was clean and staff was friendly.
Stayed 1 night in Jan 2024
Response from Jenn on 23 Jan 2024
Thank you for taking the time out of your busy day to post a positive review. We love to see these and really do applicate it. Courtyard Staff

2/10 Terrible

Gab

Stayed 3 nights in Jan 2024
Response from Jen on 11 Feb 2024
I apologize that your stay with us was not what you expected. We will take your feedback and use it to improve in those areas. Thank you

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Jenn on 23 Jan 2024
Thank you for your positive feedback. It is greatly appreciated. Courtyard Staff

10/10 Excellent

Lori

Stayed 2 nights in Jan 2024
Response from Lindsey Davidson on 5 Feb 2024
Thank you for the rating of 5 out of 5! We look forward to hosting you again!

10/10 Excellent

Stewart

Stayed 1 night in Jan 2024
Response from Lindsey Davidson on 8 Jan 2024
Thank you for the 5 out of 5 rating. We look forward to hosting you again!

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Lindsey Davidson on 3 Jan 2024
Thank you for the rating of 8. We hope you will join us in the future.

10/10 Excellent

David

Stayed 2 nights in Dec 2023
Response from Lindsey Davidson on 8 Jan 2024
Thank you for the 5 out of 5 rating. We look forward to hosting you again!

10/10 Excellent

Ellen

Travelled with partner
Liked: Staff & service
Check was very good with friendly staff. Room had a stain on the carpet. Shower was not great. Overall an ok stay but not up to my past Marrliott experience.
Stayed 1 night in Dec 2023
Response from Jenn on 1 Jan 2024
Good morning, thank you for staying with us, at The Courtyard Dayton South. We appreciate the feedback on areas that fall below Marriott standards. And we will do our best to improve in those areas. We hope you will stay with us again, if you are in the area. Thank you again. Happy New Years!

10/10 Excellent

John

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Jenn on 1 Jan 2024
Thank you for your positive feedback, as it is greatly appreciated!. We look forward to seeing you in the future, if you are in the area. Happy New Year!

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Lindsey Davidson on 26 Dec 2023
We're glad you enjoyed your stay & look forward to hosting you again in the future.

10/10 Excellent

Kimberly

Stayed 5 nights in Nov 2023
Response from Lindsey Davidson on 14 Dec 2023
Thank you so much for the review!We're glad you enjoyed the stay & look forward to hosting you in the future.

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!
Stayed 3 nights in Nov 2023
Response from Teena Sheffler on 15 Nov 2023
We are delighted to read you enjoyed your stay at the Courtyard Dayton South. We enjoyed having you as our valued guest and look forward to hosting you again, should your travels bring you back our way. Kind Regards, The Courtyard Dayton South Team

10/10 Excellent

Benjamin Montgomery

Stayed 1 night in Nov 2023
Response from Lindsey on 4 Dec 2023
Hello, Thank you so much for the kind review. We look forward to hosting you in the future!

10/10 Excellent

Jordan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Teena on 15 Nov 2023
Thank you for being our guest and for this great rating! We hope to welcome you back soon for another perfect visit.

10/10 Excellent

william

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pikeville Orange and Black
We have stayed here twice now and we love it. Employees are very helpful and friendly. Price is not bad, good food and room to meet with friends.
Stayed 3 nights in Oct 2023
Response from Teena Sheffler on 6 Nov 2023
Out of the many great hotels in the area, we are so happy you choose to spend your team lodging needs with us at the Courtyard Dayton South! It is our sincere pleasure to welcome the teams back year after year! Thank you and please do not hesitate to reach out should you need lodging in the future.

10/10 Excellent

AARON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, contemporary location
Stayed 1 night in Oct 2023
Response from Teena Sheffler on 6 Nov 2023
We are thrilled to read you had a perfect stay with us! Thank you for taking the time to share your experience with us and fellow travelers. We hope to welcome you back, should your travels bring you back our way.

8/10 Good

Lynn

Travelled with family
Liked: Amenities
Staff very friendly and accommodating for our large group.
Stayed 2 nights in Oct 2023
Response from Teena on 6 Nov 2023
Team travel can be exhausting, especially towards the end of the season. We are so pleased our dedicated hospitality team was able to provide you with the level of hospitality you should expect when traveling to a Marriott property. Wishing you and your family a wonderful winter!

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, friendly & comfortable
Stayed 2 nights in Oct 2023
Response from Teena on 6 Nov 2023
Thank you for being our valued guest. We are happy your stay was a positive one. We look forward to earning a perfect 5 the next time your travels bring you back our way.

4/10 Poor

Jaron

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
AC was very loud, stuck "on" yet did not blow cold air. TV was not connected to anything, so no signal / nothing to watch. There were literally no desk staff or cafe staff 7 of the 8 times I tried to speak with them. The bed and pillows were comfortable, but otherwise not a great stay. I would spend an extra few bucks for much improved stay at hilton nearby or elsewhere next time
Stayed 2 nights in Oct 2023
Response from Teena Sheffler on 6 Nov 2023
We are disappointed to hear that we fell short of the mark for your stay. We are very sorry you experienced several A-typical issues during your visit. We have shared your issues with each department's leaders and will use your feedback as a means to improve.

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay and I plan to return next year for my college homecoming.
Stayed 3 nights in Oct 2023
Response from Teena Sheffler on 6 Nov 2023
We are so happy to read we have earned your loyalty! We are excited for your return visit next year! Until then, wishing you all the best.

6/10 Okay

Susan

Travelled with family, Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Either cleaning staff or management staff failed to lock our room door and it was open to anyone for over least 5 or 6 hours.Unacceptable to me.
Stayed 3 nights in Oct 2023
Response from Teena on 6 Nov 2023
It is disheartening for our entire team to hear of this shortcoming. Please know that this issue has been addressed and has not been taken lightly. We hope you will give us a second chance to make this right for you.

10/10 Excellent

James

Stayed 1 night in Oct 2023
Response from Teena on 6 Nov 2023
Thank you for being our valued guest and for taking the time to give us an outstanding rating! We hope to welcome you back in the near future.

8/10 Good

Damon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet rooms.
Stayed 1 night in Oct 2023
Response from Teena on 13 Oct 2023
Thank you for being our valued guest. We hope you will consider a return visit, should your travels bring you back our way. Our goal is to provide you with a perfect stay. Please do not hesitate to let us know what that means to you.