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Reviews of Hotel Trouvail Miami Beach

4 out of 5
Hotel Trouvail Miami Beach
3101 Indian Creek Dr., Miami Beach, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 278 out of 453 reviews" "
Rating 8 - Good. 86 out of 453 reviews" "
Rating 6 - Okay. 45 out of 453 reviews" "
Rating 4 - Poor. 14 out of 453 reviews" "
Rating 2 - Terrible. 30 out of 453 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Angeline, Miami Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect , clean, nicely decorated , pool area was lovely , close to the beach… only downfall was that the walls were a little thin, could hear the neighbors in the room next to us pretty loudly.
Stayed 3 nights in May 2024

10/10 Excellent

Elena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach
Stayed 4 nights in Apr 2024

10/10 Excellent

Teresa, Richardson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Apr 2024
Response from Chris Conte on 6 May 2024
Thank you Teresa!

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I visited Miami Beach for the first time over spring break for a 4 day trip. We were pleasantly surprised by Hotel Trouvail! What we loved- the front patio area and pool area are gorgeous, surrounded by lush greenery with lots of comfortable seating. We appreciated that they had chairs to take to the beach, which was only a few blocks away. We enjoyed the unique decor in the lobby area and in our room. The food and drinks were great- I loved how it wasn't a restaurant per se, but you could order food and drinks from the bar, and eat there, in the lobby, by the pool, etc. The location suited us well, walkable and somewhat lively, but not loud or super busy at all. The trolley was free and took us to South Beach for the day. I wish I could give 4.5 stars, because it really was excellent- there was just one small thing that didn't work for me, which was the thin walls and how easy it was to hear what was happening in the halls, other rooms, and footsteps overhead. I am very noise sensitive, so for others it may not be a problem at all. Luckily, the other guests were all pretty normal, quiet people and not loud partiers at all, so it was a chill crowd.
Stayed 3 nights in Mar 2024
Response from Chris Conte on 6 May 2024
Hello Mary,Thank you for your stay with us, we loved having you and your daughter stay with us! We hope to see you again real soon!

10/10 Excellent

Wendy

Stayed 4 nights in Apr 2024
Response from Chris Conte on 6 May 2024
Thank you Wendy, Hope to see you again!

10/10 Excellent

Carlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay
Stayed 1 night in Mar 2024
Response from Chris Conte on 6 May 2024
Thank you Caro!

8/10 Good

Fei

Stayed 1 night in Mar 2024
Response from Chris Conte on 6 May 2024
Thank you Fei!

10/10 Excellent

Lilly

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean rooms. AC worked great. Biggest perk was the food the hotel offered which was amazing. Excellent service from Flo & Francisco.
Stayed 4 nights in Mar 2024
Response from Chris Conte on 6 May 2024
Thank you Lilly, we will share your feedback with Flo and Francisco, we are very fortunate to have them, we are very happy to hear you had a great stay with us!

6/10 Okay

Sherry

Travelled with family
Liked: Staff & service
Could be cute hotel if cleaned upa bit, old pool cushions, carpet old, upper level rooms were muggy, had a centipede bug.
Stayed 4 nights in Feb 2024
Response from Chris Conte on 6 May 2024
Thank you Sherry, we appreciate all forms of feedback and will do our best to correct these items for future stay

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the friendliness of all the concierges. Shout out to Flor, and special mention to Chris and Isabella. Sleep was great, beds are very comfortable. Pool area beautiful and unique. This hotel is a big relief from the big box hotels. Staff know people by first name. It is a boutique hotel. Two minutes from the beach. Would suggest a stand with tour brochures, Great hotel for families and solos alike.
Stayed 3 nights in Feb 2024

6/10 Okay

Daniella

Travelled with partner
The room was adorable and felt so warm! Although there are some things that could be touched up, overall really nice stay!

8/10 Good

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My only complaint is the “musty” smell but I suppose in an old Floridian building it can’t be helped. A chest of drawers in the room would be helpful.
Stayed 3 nights in Feb 2024
Response from Chris Conte on 28 Feb 2024
Thank you for your stay with us Vanessa! We appreciate your feedback and will look into adding these for your future stays with us!

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice team. Nice clean room. Perfect place for my purposes, only in Miami for work bot pleasure so met my expectations.
Stayed 6 nights in Feb 2024
Response from Chris Conte on 28 Feb 2024
Hello Nicole, great to hear you had a great experience with us and hope to see you soon!

10/10 Excellent

Brina

Stayed 3 nights in Feb 2024
Response from Chris Conte on 6 May 2024
Thank you Brina!

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Chris Conte on 28 Feb 2024
Thank you Cynthia, we look forward to seeing you real soon!

10/10 Excellent

Sunita

Stayed 3 nights in Jan 2024
Response from Chris Conte on 6 May 2024
Thank you Sunita!

8/10 Good

Ebony

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is honestly nice and “bougie”. The only thing I didn’t like was the smell of the rooms. Like it smelled clean but it was a funny smell almost like mildewed mop water as soon as you walk into the room. It was almost unbearable. But that may just be my experience. The other people I traveled with noticed it but they said it didn’t bother them.
Stayed 1 night in Nov 2023
Response from Chris Conte on 28 Feb 2024
Thank you Ebony, we are sorry to hear that the smell of your room did not meet your expectation, would love to assist with any future stay you may have!

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
The people that worked there were very sweet and there was a nice feeling in the lobby. Love the decor!!
Response from Chris Conte on 28 Feb 2024
Thank you Lynne! Safe Travels!

10/10 Excellent

Jayeeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! One suggestion would be to give an access key for the parking lot to make it easy for guests using it to park their car.
Stayed 2 nights in Dec 2023
Response from Chris Conte on 28 Feb 2024
Thank you Jayeeta for recommending the access key we are looking into this possibility

10/10 Excellent

Meshal, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and nice area
Stayed 2 nights in Oct 2023

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

2/10 Terrible

Juli

Stayed 3 nights in Nov 2023

8/10 Good

Sarah van

Stayed 2 nights in Nov 2023

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, friendly, good location, great breakfasts in the lobby.
Stayed 4 nights in Nov 2023
Response from Chris Conte on 29 Nov 2023
Thank you Donna! We loved your feedback and look forward to seeing you again real soon! Safe Travels

8/10 Good

RAUL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy bien ubicado, muy cerca de la playa y un lugar seguro para caminar. No había disponibilidad de parqueadero y el costo para los huéspedes debería ser preferencial. La atención de algunos no fue la esperada, sobretodo porque ofrecen atención en español.
Stayed 3 nights in Nov 2023
Response from Chris Conte on 28 Nov 2023
Thank you for your Feedback Raul! We are very pleased to hear you had a great experience. We hope to see you again real soon, safe travels!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2023
Response from Chris Conte on 28 Nov 2023
Thank you Paul!

10/10 Excellent

Mohamadreza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool area
Stayed 2 nights in Nov 2023
Response from Chris Conte on 28 Nov 2023
Thank you Mohamadreza we are glad you enjoyed the pool area!

2/10 Terrible

John

Stayed 1 night in Nov 2023
Response from Chris Conte on 9 Nov 2023
Thank you for your stay with us John, We are sorry it seems we had an off day and we would love to hear more in detail about your experience. Please dont hesitate to contact us directly. Thank you John

6/10 Okay

Judge

Liked: Cleanliness, staff & service, property conditions & facilities
Wasn’t great for the price
Stayed 1 night in Oct 2023
Response from Chris Conte on 24 Oct 2023
Hello Judge, thank you for your recent stay with us! We would love to hear more about your stay in detail. Thank you for your time.

10/10 Excellent

Kathleen

Stayed 2 nights in Oct 2023
Response from Chris Conte on 28 Nov 2023
Thank you Kathleen!

8/10 Good

MIKHAIL

Stayed 4 nights in Sep 2023
Response from Chris Conte on 2 Oct 2023
Thank you Mikhail!

10/10 Excellent

Olga

Stayed 1 night in Sep 2023
Response from Chris Conte on 2 Oct 2023
Thank you Olga! Hope to see you soon!

10/10 Excellent

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 1 night in Aug 2023
Response from Chris Conte on 29 Aug 2023
Thank you Jordan for your stay with us!

10/10 Excellent

Bridget

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, clean, and well decorated rooms, friendly staff, and nice amenities. I would definitely recommend!!!
Stayed 4 nights in Aug 2023
Response from Chris Conte on 29 Aug 2023
Thank you Bridget, we hope to see you soon!

8/10 Good

Alyah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was fairly clean, but had a weird smell. Balcony was small but nice and we did take a nap with the door open during the rain that was absolutely fabulous. The staff is super friendly and accommodating, and the beach was less than a 5 minute walk away. Overall not a bad experience at all. I would skip the breakfast/lunch as it wasn’t great but the front desk recommended a place walking distance called Tropical Beach Cafe that was so good! Definitely worth trying.
Response from Chris Conte on 29 Aug 2023
Thank you Alyah we appreciate your feedback and happy you enjoyed your stay with us!

8/10 Good

griet

Stayed 2 nights in Aug 2023
Response from Chris Conte on 29 Aug 2023
Thank you Griet!

10/10 Excellent

Jamal

Liked: Cleanliness, staff & service, property conditions & facilities
A amazing place will stay again.
Stayed 5 nights in Aug 2023
Response from Chris Conte on 15 Aug 2023
Thank you Jamal! We hope to see you again real soon! Safe Travels!

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Retro art deco amazing ness
Amazing throw back experience! The hotel is definitely dated but in the best possible way. If art deco retro is your bag this is the place. We stayed for 4 nights as a couples get away and absolutely loved it. It was clean and comfortable and the staff were very sweet. The beach location is a 5 minute walk away, and the hotel provides a voucher for a chair and towel. Weird added bonus is the Princess Bride was playing on a tiny retro tv in the lobby on a loop 24/7. I loved it and look forward to stay there again
Stayed 4 nights in Jun 2023
Response from Chris Conte on 6 Jul 2023
Thank you Emily! We are so pleased to hear you had such a great stay with us! Your added bonus of Princess Bride is priceless! I personally enjoy the 3 amigos when it is playing. Hope to see you real soon!

10/10 Excellent

Mairi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a great place to stay in Miami beach. It was clean and has a really cool design too. The pool area was nice and beach access provided too. There were fre bikes which we used, however they were a bit old. The hotel is very clean though it can be noisy due to the fact it is an old building. Overall, we would recommend this hotel and would consider staying again 🙂
Stayed 12 nights in Jun 2023
Response from Chris Conte on 29 Jun 2023
Thank you Mairi! We are so appreciative of the great feedback and hope to see you next time you travel to Miami Beach! Safe Travels!

8/10 Good

Nilda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs to have more variety in food. I mean more options to choose
Stayed 2 nights in Jun 2023
Response from Chris Conte on 26 Jun 2023
Hello Nilda, Thank you for your stay with us and suggestions, We are in the process of adding new meny options so we hope you come back and visit! Safe travels!

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is the best little hotel in Miami Beach. Staff are exceptional, rooms faultless, centrally located and walk to the beach
Stayed 11 nights in May 2023
Response from Chris Conte on 12 Jun 2023
Thank you Jaime, We are happy you had a great stay with us! Hope to see you soon!

6/10 Okay

Orry

Liked: Staff & service
Disliked: Amenities
Let me start by saying this is a 3 star hotel and one of the cheapest hotels in the area, so one has to be mindful of this. However, if you prioritise sleep in any way, this hotel will not suit your needs. It’s an old building with no consideration made for sound control. It’s probably the nosiest hotel I’ve ever stayed in. Good points: Price Staff were very nice and accommodating The pool area is quite tranquil and green Free iced water is provided by the pool Trolley bus stop immediately outside Well connected to the rest of the city Downsides: Room smelt of damp Black mould in the shower Air conditioning made an annoying rattle throughout the night No free water in the room and $16 dollars for a bottle of water The paid for snacks in the room were incredibly expensive and had expired months ago The noise created by other guests travelled - it was like being in the room with them
Stayed 5 nights in May 2023
Response from Chris Conte on 12 Jun 2023
Hello Orry, We are very sorry we didn't meet expectations with your stay with us. If we could ever do anything for you to try to make things better for future stays please let us know.

10/10 Excellent

Angalynn

Liked: Property conditions & facilities
Pretty great property.
Stayed 4 nights in May 2023
Response from Chris Conte on 1 Jun 2023
Thank you Angalynn! We appreciate you staying with us! Stay great my friend!

4/10 Poor

Anastasia

Travelled with partner
Disliked: Staff & service
I didn't like that you guys have charged me extra money for each day of stay $35!!!! It felt like scam that I wasn't aware about! This hotel price was over charged already, but you asked for more... that was ridiculous... Plus when I came to check in at 2 am your receptionist wasn't at the desk and then I had to wait for her to come to her desk (there was no staff , no one) for at least 15 minutes in the middle of the night to check us in.. And after that you charge me 35$ extra per night... For what?!
Stayed 2 nights in May 2023
Response from Chris Conte on 31 May 2023
Thank you Anastasia for your feedback, we are very sorry we did not meet some standards during your stay. We will be sharing your feedback with our team to improve for future stays. We are very sorry you had to wait during the check in process and if you would like to speak in further detail we would be happy to speak with you at your leisure. Thank you.

6/10 Okay

Lili

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Good but not great
I used to stay at this hotel when it was part of the Palihouse hotels. They changed to new owners and since then it's not the same. The beds are very uncomfortable. The room is "clean" but notices that the room cleaning service barely did more than just doing the bed. No trash was cleaned or picked up and the glasses offered where never cleaned and replaces by new ones. The hotel is cute and nice but the new management needs to improve the overall condition of the hotel. The bar closes super early (even on weekends). Besides that, the staff was helpful and friendly. They just need to improve the rooms and up keeping of the rooms.
Stayed 5 nights in May 2023
Response from Chris Conte on 31 May 2023
Thank you Lili for your feedback, we would love to speak to you and see if we can make a better experience for you for future stays. Thank you for your feedback and will share with our team to improve for future stays.

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great people L ( bartender) always polite cool Flo front desk attendant very polite and helpful Great group of folks
Stayed 4 nights in May 2023
Response from Chris Conte on 16 May 2023
Thank you for your great Feedback Chris! We hope to see you real soon when you travel back to the Miami Beach area!

6/10 Okay

Alvaro

Stayed 3 nights in May 2023
Response from Chris Conte on 15 May 2023
Thank you for letting us know, we would love to hear more about your experience with us!

10/10 Excellent

Mack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from Chris Conte on 3 May 2023
Thank you Mack! Safe Travels!

10/10 Excellent

Sibylle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our recent stay at Trouvail Miami Beach was just lovely. This charming French retro hotel is nestled amongst all the big players on the strip at a fraction of the cost. It’s a short walk to the beach and they have complimentary bicycles if you like. Unlike the all day techno blast at most of the larger hotels, the pool scene at Trouvail is chill and relaxed with a great variety of music playing at just the right volume. The staff was welcoming, friendly and there for us when we needed something or some advice. Mariana at the bar was always ready to mix up something delicious, Daniel at the front desk sent us out to some great local experiences and Francisco (Pancho) took care of us all day by the pool and we had a few really nice conversations with him. When our outbound flight was delayed they were gracious enough to let us check out a little late and we really appreciated that. We would definitely stay there again. Hotel Trouvail is truly a “Lucky Find” as the name implies.
Stayed 4 nights in Apr 2023
Response from Chris Conte on 1 May 2023
Thank you Sibylle! We are so happy you had a great experience with us! We definitely make it a priority for extending great Service to our guest, so it is great to hear that Mariaa,Daniel and Francisco were able to make a lasting impression! We will share with the entire team, thank you Sibylle!

10/10 Excellent

Lori

Stayed 5 nights in Apr 2023
Response from Chris Conte on 1 May 2023
Thank you Lori, we are so pleased you had a great experience with us!