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Reviews of DoubleTree by Hilton Miami - Doral, FL

4 out of 5
DoubleTree by Hilton Miami - Doral, FL
10250 Nw 19th St, Doral, FL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 732 out of 1053 reviews" "
Rating 8 - Good. 199 out of 1053 reviews" "
Rating 6 - Okay. 59 out of 1053 reviews" "
Rating 4 - Poor. 19 out of 1053 reviews" "
Rating 2 - Terrible. 44 out of 1053 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

JUAN PABLO

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in May 2024

10/10 Excellent

Ingrid, Santo Domingo

Liked: Cleanliness, staff & service, property conditions & facilities
Es hotel tranquilo, tiene servicio de alimentos y bar, buen nivel de higiene, me encantó que limpiaran la habitación todos los días
Stayed 5 nights in May 2024

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2024

10/10 Excellent

Oliverio, Daly City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located to travel anywhere in Miami.
Stayed 8 nights in May 2024

10/10 Excellent

joana, Tampa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's not too far from my daughter's University. It's a great location.
Stayed 2 nights in May 2024

10/10 Excellent

Rafael, MELBOURNE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 1 night in May 2024

10/10 Excellent

ROBERTO

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Doral
Stayed 1 night in May 2024

10/10 Excellent

Juliana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in May 2024
Response from Sophie on 17 May 2024
Thank you for your review!

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone so kind
Stayed 1 night in May 2024
Response from Sophie on 17 May 2024
Thank you for your review!

10/10 Excellent

MA'MOON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms, quiet neighbourhood
Stayed 1 night in May 2024
Response from Sophie on 17 May 2024
Thank you for your review!

10/10 Excellent

Tamicka, Hallsville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and great staff.
Stayed 1 night in May 2024
Response from Sophie on 17 May 2024
Thank you for your review!

10/10 Excellent

samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As described
Stayed 1 night in May 2024
Response from Sophie on 17 May 2024
Thank you for your review!

10/10 Excellent

Karla

Liked: Property conditions & facilities
Stayed 2 nights in May 2024
Response from Sophie on 17 May 2024
Thank you for your review!

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Staff
Stayed 3 nights in May 2024
Response from Sophie on 17 May 2024
Thank you for your review!

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will come back
Stayed 1 night in May 2024
Response from Sophie on 17 May 2024
Thank you for your review!

10/10 Excellent

janine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, pleasant and accommodating staff. You are able to walk across the parking lot to the mall!!
Stayed 1 night in Mar 2024
Response from Sophie on 17 May 2024
Thank you for your review!

8/10 Good

Ertha

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sophie on 17 May 2024
Thank you for your honest review!

4/10 Poor

Darwin

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
For the price you pay, you get NO continental breakfast. Rude front desk. And if you stay One night, they put you in a room where water bottles are 2 dollars each . I stayed again for couple days and suddenly water is free. But they do not reset the waters. Two measly .15 cent water bottles are given. Other hotels give you fresh waters. And worst of all is they remove the complimentary water from Lobby at night. Like why??? So cheap. Thanks but no thanks. Rather go where at least I can get a boiled egg for breakfast for that kinda money
Stayed 1 night in Apr 2024

10/10 Excellent

Paulina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Apr 2024
Response from Zipporah Williams Ahmad on 30 Apr 2024
Ms. San Martin, thank you for staying and taking the time out of your day to leave us a review. On behalf of Doubletree, we appreciate our customers and strive to provide the best service possible. Hope to see you again soon.

10/10 Excellent

paul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredibly friendly and the rooms were quiet, clean, and comfortable. Deserves more than 5 stars!
Stayed 2 nights in Apr 2024
Response from Zipporah Williams Ahmad on 30 Apr 2024
Mr. Davis, thank you for staying and taking the time out of your day to leave us a review. On behalf of Doubletree, we appreciate our customers and strive to provide the best service possible. Hope to see you again soon.

10/10 Excellent

jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities
all good
Stayed 2 nights in Apr 2024
Response from Zipporah Williams Ahmad on 30 Apr 2024
Mr. Chamorro, thank you for staying and taking the time out of your day to leave us a review. On behalf of Doubletree, we appreciate our customers and strive to provide the best service possible. Hope to see you again soon.

8/10 Good

Tatiana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Apr 2024
Response from Zipporah Williams Ahmad on 30 Apr 2024
Ms. Arevalo, thank you for staying and taking the time out of your day to leave us a review. On behalf of Doubletree, we appreciate our customers and strive to provide the best service possible. Hope to see you again soon.

10/10 Excellent

Alexis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent. Service and amenities were wonderful. Everything was spotless and can’t wait to come back again!
Stayed 1 night in Apr 2024
Response from Zipporah Williams Ahmad on 23 Apr 2024
Thank you, Ms. Avile on behalf of Doubletree we would like to thank you for taking the time out to leave us a review. We value our customers and strive to provide phenomenal service. Thank you for staying with us and hope to see you again soon

10/10 Excellent

Drin

Excellent
Stayed 1 night in Apr 2024
Response from Zipporah Williams Ahmad on 23 Apr 2024
Thank you, Mr. sadkie on behalf of Doubletree we would like to thank you for taking the time out to leave us a review. We value our customers and strive to provide phenomenal service. Thank you for staying with us and hope to see you again soon.

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a huge issue traveling back home. They got us a room with early check in so we could some sleep after 36 hours of being awake. The facility was very clean. The staff are very friendly. The beds are very comfortable.
Stayed 1 night in Apr 2024
Response from Zipporah Williams Ahmad on 23 Apr 2024
Thank you, Ms. Franz on behalf of Doubletree we would like to thank you for taking the time out to leave us a review. We value our customers and strive to provide phenomenal service. Thank you for staying with us and hope to see you again soon.

10/10 Excellent

Kenrica

Stayed 2 nights in Apr 2024
Response from Sophie on 17 May 2024
Thank you for your review!

10/10 Excellent

Nicholas, Floral Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a clean and the staff was great.
Stayed 2 nights in Apr 2024
Response from Zipporah Williams Ahmad on 23 Apr 2024
Thank you, Mr. Zacharis, on behalf of Doubletree we would like to thank you for taking the time out to leave us a review. We value our customers and strive to provide phenomenal service. Thank you for staying with us and hope to see you again soon.

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Staff (front desk and shuttle service) were wonderful.
Stayed 1 night in Apr 2024
Response from Zipporah Williams Ahmad on 23 Apr 2024
Thank you, Ms. Montero, on behalf of Doubletree we would like to thank you for taking the time out to leave us a review. We value our customers and strive to provide phenomenal service. Thank you for staying with us and hope to see you again soon.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and fresh, big rooms, well located with lots of shopping in the area and the huge screen TV by the bar for sports fans
Stayed 1 night in Apr 2024
Response from Zipporah Williams Ahmad on 20 Apr 2024
Thank you Mr. Lewis,On behalf of Doubletree we appreciate you taking the time out of your day to leave us a review. We take much pride in making sure our guests are our #1 priority and making sure they enjoy their stay. Hope to see you again soon!

8/10 Good

Marcos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and very attentive staff, which really made my stay extremely enjoyable. The hotel is centrally located in the Doral area, well maintained, but is nothing special. Despite that, they do an excellent job of making it feel better than it is. Highly recommended for busjness travel.
Stayed 3 nights in Apr 2024
Response from Zipporah Williams Ahmad on 20 Apr 2024
Thank you Mr. Cova, On behalf of Doubletree we appreciate you for taking the time out of your day to leave us a review. Hope to see you again

10/10 Excellent

Jennifer

Stayed 2 nights in Apr 2024
Response from Sophie on 17 May 2024
Thank you for your review!

10/10 Excellent

Caio

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place
Stayed 2 nights in Apr 2024
Response from Zipporah Williams Ahmad on 17 Apr 2024
Thank you, Mr. Leao, thank you for staying and taking the time out of your day to leave us a review. On behalf of Doubletree, we appreciate our customers and strive to provide the best service possible. Hope to see you again soon.

2/10 Terrible

Rohan

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Apr 2024
Response from Zipporah Williams Ahmad on 17 Apr 2024
Mr. Edwards, we would like to apologize from the front desk. Here at the Doubletree by Hilton Miami Doral providing the highest level of hospitality is our number one priority and hearing we have fallen below that standard is something we like to address immediately. as a sincere apology.

10/10 Excellent

Marcos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While not much in the immediate (walkable) vicinity, the hotel is centrally located. Very near the International mall and a 5 min ride from the Dolphin mall. It has everything I need for a hotel. Large well equipped rooms, friendly staff and centrally located. Yes, I would happily stay here again.
Stayed 1 night in Apr 2024
Response from Zipporah Williams Ahmad on 17 Apr 2024
Thank you, Mr. Cova, thank you for staying and taking the time out of your day to leave us a review. On behalf of Doubletree, we appreciate our customers and strive to provide the best service possible. Hope to see you again soon.

10/10 Excellent

Jin Su, Suwanee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 2 nights in Apr 2024
Response from Zipporah Williams Ahmad on 17 Apr 2024
Thank Mr. Su Do, thank you for staying and taking the time out of your day to leave us a review. On behalf of Doubletree, we appreciate our customers and strive to provide the best service possible. Hope to see you again soon.

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New property
Stayed 1 night in Apr 2024
Response from Zipporah Williams Ahmad on 10 Apr 2024
Thank you for taking the time out to leave us a review. Hope to see you again soon.

10/10 Excellent

Barbara, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable
Stayed 1 night in Mar 2024
Response from Zipporah Williams Ahmad on 5 Apr 2024
On behalf of Doubletree we would like to thank you for taking the time out of your day to leave us a review. We value our customers and strive to provide the very best service possible. We look forward to seeing you again.

10/10 Excellent

Clovz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Zipporah Williams Ahmad on 8 Apr 2024
Thank you, Mr. Fleury, On the behalf of Doubletree we appreciate you for taking the time out of your day to leave us a review. Hope to see you again!

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful.
Stayed 2 nights in Mar 2024
Response from Zipporah Williams Ahmad on 5 Apr 2024
On the behalf of Doubletree we would like to thank you for taking the time out to leave us a review. We value our customers and strive to provide the best service possible. Hope to see you again soon.

10/10 Excellent

Shankarananda

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and easy parking
Stayed 1 night in Apr 2024
Response from Zipporah Williams Ahmad on 2 Apr 2024
On behalf of Doubletree we would like to thank you for taking the time out of your day to leave us review. Hope to see you again soon.

8/10 Good

Miriam

Liked: Cleanliness, staff & service, amenities
The bathroom extractor was rattling and extra noisy. More water in room would be nice. Cobwebs by the draw handle in the washroom. I was happy to benefit from using the hotel shuttle.
Stayed 3 nights in Mar 2024
Response from Zipporah Williams Ahmad on 2 Apr 2024
On behalf of Doubletree we would like to thank you for taking the time out of your day to leave us review. We do apologize for any inconvenience this may have caused you. It is our number one priority to provide and hearing that we have fallen below that standard. Were glad you enjoyed the shuttle and hope to see you again

10/10 Excellent

Angie

Liked: Staff & service, property conditions & facilities
Excellent customer service
Stayed 1 night in Mar 2024
Response from Zipporah Williams Ahmad on 2 Apr 2024
On behalf of Doubletree we would like to thank you for taking the time out of your day to leave us review. Hope to see you again soon.

10/10 Excellent

Yaneysi

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Zipporah Williams Ahmad on 2 Apr 2024
On behalf of Doubletree we would like to thank you for taking the time out of your day to leave us review. Hope to see you again soon.

10/10 Excellent

Raul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
…
Stayed 5 nights in Mar 2024
Response from Zipporah Williams Ahmad on 2 Apr 2024
On behalf of Doubletree we would like to thank you for taking the time out of your day to leave us review. Hope to see you again soon.

10/10 Excellent

Leah

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Zipporah Williams Ahmad on 2 Apr 2024
On behalf of Doubletree we would like to thank you for taking the time out of your day to leave us review. Hope to see you again soon.

6/10 Okay

Kevin

Stayed 1 night in Mar 2024
Response from Zipporah Williams Ahmad on 17 Apr 2024
Thank you, Mr. Chau, thank you for staying and taking the time out of your day to leave us a review. On behalf of Doubletree, we appreciate our customers and strive to provide the best service possible. Hope to see you again soon.

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty clean, helpful staff and in a good area
Stayed 1 night in Mar 2024
Response from Zipporah Williams Ahmad on 26 Mar 2024
Thank you Mr.Ruiz, on behalf of Doubletree we are pleased that you enjoyed your stay. We appreciate you for taking the time out of your day to leave us a review. Looking forward to seeing you again.

2/10 Terrible

Tia

Disliked: Staff & service, property conditions & facilities
Horrible
Stayed 3 nights in Mar 2024
Response from Zipporah Williams Ahmad on 26 Mar 2024
Hello Ms. Andrews, on behalf of Doubletree we would like to extend our apologies for any issues may have accrued. We do value our customers and always strive to extend the best service possible.

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the second floor veranda. Loved the cookies at check in. Loved the fruit water at the entrance. Loved the pool and Miami sun.
Stayed 1 night in Mar 2024
Response from Zipporah Williams Ahmad on 26 Mar 2024
Thank you Mr.Liles, on behalf of Doubletree we are pleased that you enjoyed your stay. We appreciate you for taking the time out of your day to leave us a review. Looking forward to seeing you again.