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Reviews of Paramount Serviced Apartments

3.5 out of 5
Paramount Serviced Apartments
181 Exhibition Street, 181, Melbourne, VIC

Reviews

7.6

Good

Rating 10 - Excellent. 218 out of 999 reviews" "
Rating 8 - Good. 482 out of 999 reviews" "
Rating 6 - Okay. 189 out of 999 reviews" "
Rating 4 - Poor. 89 out of 999 reviews" "
Rating 2 - Terrible. 21 out of 999 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Michelle

Stayed 1 night in Dec 2020

8/10 Good

Michelle

Liked: Cleanliness, room comfort
Overall great price.
Great location spacious rooms comfy bed too .
Stayed 1 night in Dec 2020

8/10 Good

Marie, Lakes Entrance

Travelled with family and small children
Liked: Amenities
Loved the apartment. We were upgraded to 3 bedroom. Disappointed that the pool was empty because the grand-kids have loved the pool on previous visits and that was the main reason we chose Paramount. 3rd bedroom was missing a mattress and was not made up. Not a real problem as it turned out we didn't need that bed. Would have appreciated a free car park.
Stayed 1 night in Jun 2020

4/10 Poor

Daniel

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Old and shabby
Great spot. Old and shabby for the price
Stayed 1 night in Mar 2020

8/10 Good

Faye, Bacchus Marsh

Travelled with family
Liked: Cleanliness, amenities
Location was great. Close to theatres and Chinatown. We took the train to the city and could walk to the show we saw and meals were easy to find. Security was also good
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
The Paramount is in a fantastic spot for theatre-goers, or anyone who wants the city on their doorstep. The rooms are a little shabby, but bathroom and kitchen have been done over really nicely. Friendly staff and great value for money in my opinion.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot, roomy accomodation, very pleadant st aaff, no problem holding bags, super close to trams, theatres, Chinatown.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

6/10 Okay

Paige

Business traveller
Liked: Staff & service
Door left open by cleaning
We didn’t know there was a cleaning service that came around. They showed up to clean our room while we were out. When we returned the door to our apartment had been left open. Very unimpressed as we had all our belongings and passports inside. Not the cleanest, could use a better vacuum.
Stayed 5 nights in Feb 2020

8/10 Good

CJ, Sydney

Travelled with family and small children
Liked: Cleanliness, amenities
Staff at the reception have been impeccable. Can't remember the guy's name but he always looks clean, fresh and ready to assist. Property was generally kept in clean condition even though its not the most modern in design.
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020

10/10 Excellent

Rhonda8, Vic

Travelled with group
Liked: Cleanliness, amenities
Large rooms. Quiet. Close to everything, trams and trains. Skybus link stops st the door.
Stayed 1 night in Feb 2020

8/10 Good

David, Mornington peninsula

Travelled with partner
Liked: Cleanliness, amenities
Great location In centre of everything. Parking good. Room excellently
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location, clean and tidy. Minor issues with very (VERY) squeaky doors, lock on bathroom not working but overall a very enjoyable stay.
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jan 2020

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of Melbourne. Restaurants,shopping, Theatres and close to msg rod laver
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Amazing location! Check-in and check-were easy. Will definitely be staying here again when we visit Melbourne.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Close to the CBD and China Town which is always a great area to be. The two lift system to get to your apartment from the carpark can be a pain especially if you have enough luggage and children to look after.
Stayed 4 nights in Jan 2020

8/10 Good

Mohamad

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Fantastic location. Great amenities ie pool, spa, tennis courts. Only problem with the food court below is that even if you are on the 4th floor, you could sometimes smell the food wafting up. The maintenance needs to be done regularly with checking if anything is broken in the rooms and also the cleaning could be done a bit better.
Stayed 4 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Bit old but clean enough and in good location. Bit of a maze to access room
Stayed 2 nights in Dec 2019

4/10 Poor

Cameron

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
The balcony wasn’t accessible. The decor was very dated. The room was quite spacious.
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Had to wait 3 hours to have the balcony door unlocked. Air con was not in when we arrived. Very hot and stuffy. No aircon in rooms no fan in bathroom. Expected more for the price. Arrived at 6 pm but refused a late check out as it was New Year’s Day. Could not get out of car park without calling reception. Floor had not been vacumed behind the couches.
Stayed 1 night in Dec 2019

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 7 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Apartment was cleaned. However, the air conditioning was seriously too loud and guests were not allowed to adjust the temperature.
Stayed 2 nights in Dec 2019

8/10 Good

Blanche, Australia

Travelled with family
Liked: Cleanliness, amenities
Did not like as we had to take 2 set of lifts Otherwise all good
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Dec 2019

10/10 Excellent

Steven, Country Victoria

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Location is great and our 3 bedroom apartment was great.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I believe with 5 people in a two bedroom apartment the servicing should be more frequently than every 3 days. Other than that, I could not fault the property, the location was great, the facilities good and the reception friendly.
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Paramount is in a great city location. Only main grizzle is that the apartment air conditioning is very, very noisy.
Stayed 1 night in Dec 2019

8/10 Good

Elizabeth

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness
Great location for many things. Lift system (3 lifts) was confusing and a real pain to use.
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with family
Good location. Very old and tired rooms. Issues with lifts, parking and wifi
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

easy to find. It the room did smell a bit and didn't accomodate for more than 4 people.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, very roomy. Bed was comfortable. Reception staff were helpful.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well positioned in CBD. Easy walking distance to restaurants and places to see.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the theatre. large apartment and nice and clean but AC system was very loud.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Central CBD position, good value for money for a 2 bedroom apartment
Stayed 1 night in Dec 2019

10/10 Excellent

Kimberley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great price, great location. More modern than I was expecting.
Stayed 1 night in Dec 2019

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent, the property was easily located the check in service was excellent and the room was exactly as requested.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. It was conveniently located.
Stayed 5 nights in Nov 2019

6/10 Okay

Vikki

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
No exhaust in bathroom
Bathroom had no exhaust fan so not good for a family using toilet and shower and under the sink in the cupboard was very dirty as if a water leak had dried in there.
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Amenities
Disliked: Cleanliness
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Washing machine leaked when used. Nice little apartment, great pool in building. Comfortable and clean 👍
Stayed 2 nights in Nov 2019
Response from Pat on 29 Nov 2019
Thank you for choosing to stay with us. Looking forward to welcome you in the near future.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price and location. Sparse but clean and good size room. Would stay again for sure
Stayed 2 nights in Nov 2019
Response from Pat on 29 Nov 2019
Thank you for choosing to stay with us. Looking forward to welcome you again in the near future.

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019