Lobby
Check availability

Reviews of Avid Hotels Melbourne Viera, an IHG Hotel

2 out of 5
Avid Hotels Melbourne Viera, an IHG Hotel
125 Sheriff Drive, Melbourne, FL

Reviews

9.2

Wonderful

Rating 10 - Excellent. 282 out of 388 reviews" "
Rating 8 - Good. 74 out of 388 reviews" "
Rating 6 - Okay. 19 out of 388 reviews" "
Rating 4 - Poor. 5 out of 388 reviews" "
Rating 2 - Terrible. 8 out of 388 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jeni, Tulsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, easy check in, close to restaurants and shops
Stayed 1 night in May 2024

10/10 Excellent

Emmanuelle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was easy. The room was clean.
Stayed 1 night in May 2024

8/10 Good

Melrose

Liked: Cleanliness, staff & service, property conditions & facilities
They have charged my card two times and I use one card to pay and they they have not refund my money back
Stayed 1 night in Apr 2024

10/10 Excellent

Andrea

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Brevard Zoo, The Avenue and Historic Downtown Melbourne
Stayed 2 nights in May 2024

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay before cruising out of port canaveral
Stayed 1 night in May 2024

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Comfy beds.
Stayed 1 night in Apr 2024

10/10 Excellent

Donnie

Stayed 4 nights in Apr 2024

10/10 Excellent

Laurie, Jeffersonville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is new place good area,not far from cardiac hospital in Melbourne.staff is awesome and house keeping.
Stayed 1 night in Apr 2024
Response from Hotel Management on 13 Apr 2024
Dear Laurie, Thank you for taking the time to tell us about your experience at the new avid Melbourne-Viera. We are glad that you enjoyed your stay with us and your happy to hear the feedback about our team. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing avid.

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet!
Stayed 1 night in Apr 2024
Response from Hotel Management on 13 Apr 2024
Dear Chad, Thank you for taking the time to tell us about your experience at avid Melbourne-Viera. Thank you for your kind review. We are glad that you enjoyed your stay with us and we hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing avid.

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything looked new and the beds were so comfy!
Stayed 1 night in Mar 2024
Response from Hotel Management on 13 Apr 2024
Dear Jenny, Thank you for taking the time to tell us about your experience at avid Melbourne-Viera. Thank you for your kind review. We are the newest hotel in the area and glad that you enjoyed your stay with us and we hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing avid.

10/10 Excellent

Krystal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were checked in with no issues.
Stayed 1 night in Mar 2024
Response from Hotel Management on 13 Apr 2024
Super happy to hear your check in was flawless, Krystal! We strive to do the best in everything we do and we are happy we hit a home run with you! We hope you will give us the opportunity to serve you again in the future. Again, thank you for choosing avid!

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Clean / modern.
Stayed 1 night in Mar 2024
Response from Hotel Management on 13 Apr 2024
Dear Brian! Super happy to hear that you enjoy our new modern hotel. We look forward to your next visit with us. Safe travels and thank you for choosing avid - see you soon!

10/10 Excellent

shannon, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Management on 13 Apr 2024
Thank you for your 5 out of 5 review, Shannon! We truly appreciate you taking the time to comment on your stay with us. We look forward to seeing you very soon at the property. Thank you for choosing avid!

10/10 Excellent

Enrique

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of many stays. Thanks!
Stayed 1 night in Mar 2024
Response from Front Office Manager on 29 Mar 2024
Dear Enrique, Thank you for taking the time to tell us about your experience at avid Melbourne-Viera. Thank you for your kind review. We are glad that you enjoyed your stay with us and we hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing avid.

8/10 Good

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very clean and breakfast was nice.
Stayed 4 nights in Mar 2024
Response from Front Office Manager on 21 Mar 2024
Dear Rhonda, Thank you for taking the time to tell us about your experience at avid Melbourne-Viera. Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing avid.

10/10 Excellent

Michael

Stayed 1 night in Mar 2024
Response from Hotel Management on 13 Apr 2024
Dear Michael, Thank you for the 5 out of 5 review. We are very happy you enjoyed your stay with us and hope that you will give us the opportunity to serve you when travel plans bring you back to the Space Coast. Again, thank you for choosing avid.

10/10 Excellent

Marsha, Hurt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Front Office Manager on 18 Mar 2024
Dear Marsha, Thank you for taking the time to tell us about your experience at avid Melbourne-Viera. Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing avid.

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and very clean.
Stayed 1 night in Mar 2024
Response from Front Office Manager on 17 Mar 2024
Dear Karen, Thank you for taking the time to tell us about your experience at avid Melbourne-Viera. Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing avid.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Front Office Manager on 9 Mar 2024
Dear Rebecca, Thank you for taking the time to tell us about your experience at avid Melbourne-Viera. Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing avid.

6/10 Okay

Sandy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Did not like that there was no couch and no closet. Stayed 3 nights and one day they did not clean room. Had to let front desk know. Did not have ‘wake up call’ on phone. The alarm clock did not work. Will not stay at Avid again.
Stayed 3 nights in Mar 2024
Response from Front Office Manager on 6 Mar 2024
Dear Sandy, Thank you for choosing avid and for taking the time to provide feedback about your experience at avid Melbourne - Viera. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to provide a better experience in the future.Again, thank you for sharing your comments.

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
new building, simple but clean and spacious. Also friendly staff
Stayed 1 night in Mar 2024
Response from Front Office Manager on 2 Mar 2024
Dear Christian, Thank you for taking the time to tell us about your experience at avid Melbourne-Viera. Thank you for your kind review. We are very glad that you enjoyed your stay with us and we hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing avid.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for the price, wish there was a jacuzzi?
Stayed 1 night in Feb 2024
Response from Front Office Manager on 28 Feb 2024
Dear David, Thank you for taking the time to tell us about your experience at avid Melbourne-Viera. Please know that your feedback is extremely valuable to us. We are very glad that you enjoyed your stay with us and we hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing avid.

10/10 Excellent

louise, Ile Bizard

Stayed 2 nights in Feb 2024
Response from Front Office Manager on 21 Mar 2024
Dear louise, Thank you for taking the time to tell us about your experience at avid Melbourne-Viera. Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing avid.

10/10 Excellent

Barbara

Travelled with family
Liked: Amenities
Newness
Stayed 1 night in Feb 2024
Response from Front Office Manager on 26 Feb 2024
Dear Barbara, Thank you for taking the time to tell us about your experience at avid Melbourne-Viera. Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing avid.

10/10 Excellent

Patrice Y

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Front Office Manager on 28 Feb 2024
Dear Patrice Y, Thank you for taking the time to tell us about your experience at avid Melbourne-Viera. Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing avid.

6/10 Okay

Joel

Business traveller
Loudest AC Unit. Could possibly just be the room I had but it was extremely loud and woke me up every time it turned on
Stayed 2 nights in Feb 2024
Response from Front Office Manager on 24 Feb 2024
Dear Joel, Thank you for choosing avid and for taking the time to provide feedback about your experience at avid Melbourne - Viera. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to provide a better experience in the future. Again, thank you for sharing your comments.

10/10 Excellent

Jana

Liked: Cleanliness, property conditions & facilities, room comfort
Overall good stay; beware of pet friendly policy
Warm greeting on arrival. The exterior grounds were neat, well landscaped and parking was good. Lobby was bright, modern and very clean. Our room was small but perfect for our overnight stay. The space was well designed and there was room for our small bag, hanging space and excellent lighting. Our only criticism was the shower water was not very hot and one of the bed pillows had a distinct dog odor. I understand the hotel is pet friendly but if a guest with a pet has used the room I would suggest removing the pillows for cleaning and replacing them with fresh pillows for the next guest.
Stayed 1 night in Feb 2024
Response from Front Office Manager on 19 Feb 2024
Dear Jana, Thank you for taking the time to tell us about your experience at avid Melbourne-Viera. Please know that your feedback is extremely valuable to us. We are very glad that you enjoyed your stay with us and we hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing avid.

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and new
Stayed 1 night in Feb 2024
Response from Front Office Manager on 18 Feb 2024
Dear Roy, Thank you for taking the time to tell us about your experience at avid Melbourne-Viera. THank you for your kind review. We are glad that you enjoyed your stay with us and we hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing avid.

10/10 Excellent

Teresa

Liked: Cleanliness, property conditions & facilities, room comfort
Wonderful experience!
I love this hotel! I love the clean, sleek, modern, minimal, decor! I love the fact that my room has NO CARPET! I love the Dove toiletries in the bathroom! The two young ladies who checked us in were wonderful! They were so nice and friendly!
Stayed 1 night in Feb 2024
Response from Front Office Manager on 17 Feb 2024
Dear Teresa, Thank you for taking the time to tell us about your experience at avid Melbourne-Viera. Thank you for your kind words and review. I will pass them onto the staff. We are very glad that you enjoyed your stay with us and we hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing avid.

6/10 Okay

Chester

Liked: Cleanliness
Room was very tight. Only one chair other than bed. Breakfast was marginal.
Stayed 2 nights in Feb 2024
Response from Front Office Manager on 13 Feb 2024
Dear, Thank you for choosing avid and for taking the time to provide feedback about your experience at avid Melbourne - Viera. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to provide a better experience in the future. Again, thank you for sharing your comments.

10/10 Excellent

DAndre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Front Office Manager on 6 Feb 2024
Dear DAndre, Thank you for taking the time to tell us about your experience at avid Melbourne-Viera. Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing avid.

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Front Office Manager on 5 Feb 2024
Dear Jeffrey, Thank you for taking the time to tell us about your experience at avid Melbourne-Viera. Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing avid.

6/10 Okay

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very clean. Spartan. Utilitarian. This no frills lodging appears to have been built for ease of cleaning and super fast daily room care. The facility feels like a low cost alternative to standard motel chains. The problem is that the room rates are not low cost. No bargain here.
Stayed 1 night in Feb 2024
Response from Front Office Manager on 5 Feb 2024
Dear, Thank you for choosing avid and for taking the time to provide feedback about your experience at avid Melbourne - Viera. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments in order to provide a better experience in the future. Again, thank you for sharing your comments.

10/10 Excellent

miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth it!
Great price for a great place. Clean, comfy, quick easy breakfast and free coffee all day.
Stayed 2 nights in Jan 2024
Response from Front Office Manager on 29 Jan 2024
Dear miguel, Thank you for taking the time to tell us about your experience at avid Melbourne-Viera. Thank you for your kind review. We are very glad that you enjoyed your stay with us and we hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing avid.

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feels newer, good value, close to freeway/food
Stayed 5 nights in Jan 2024
Response from Front Office Manager on 29 Jan 2024
Dear Jason, Thank you for taking the time to tell us about your experience at avid Melbourne-Viera. Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing avid.

10/10 Excellent

Herb

Liked: Cleanliness, staff & service, property conditions & facilities
New, clean
Stayed 1 night in Jan 2024
Response from Front Office Manager on 29 Jan 2024
Dear Herb, Thank you for taking the time to tell us about your experience at avid Melbourne-Viera. Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing avid.

10/10 Excellent

DARLENE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was a no
Stayed 2 nights in Dec 2023
Response from Front Office Manager on 26 Jan 2024
Dear DARLENE, Thank you for taking the time to tell us about your experience at avid Melbourne-Viera. Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing avid.

10/10 Excellent

Cristian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Front Office Manager on 25 Jan 2024
Dear Cristian, Thank you for taking the time to tell us about your experience at avid Melbourne-Viera. Thank you for your kind review. We are very glad that you enjoyed your stay with us and we hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing avid.

10/10 Excellent

Richie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Front Office Manager on 15 Jan 2024
Dear Richie, Thank you for taking the time to tell us about your experience at avid Melbourne-Viera. Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing avid.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location. Spacious room. Clea BR
Stayed 1 night in Jan 2024
Response from Front Office Manager on 15 Jan 2024
Dear Robert, Thank you for taking the time to tell us about your experience at avid Melbourne-Viera. Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing avid.

6/10 Okay

Taeisha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
There’s was a roach in my room
Stayed 1 night in Dec 2023
Response from Front Office Manager on 15 Jan 2024
Dear Taeisha, Thank you for choosing avid and for taking the time to provide feedback about your experience at avid Melbourne - Viera. I do apologize that you had that unfortunate experience. Please know that we take these claims seriously and we will taking appropriate actions. We did have a company come in at the beginning of the month for our monthly walk through.Again, thank you for sharing your comments.

10/10 Excellent

Darla

Stayed 2 nights in Jan 2024
Response from Front Office Manager on 9 Jan 2024
Dear Darla, Thank you for taking the time to tell us about your experience at avid Melbourne-Viera. Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing avid.

8/10 Good

MIGUEL A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from Front Office Manager on 8 Jan 2024
Dear MIGUEL A, Thank you for taking the time to tell us about your experience at avid Melbourne-Viera. Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing avid.

8/10 Good

Clifford

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I can say that the both the front desk individuals on new years weekend where absolutly great. Super friendly and helpful. I would say the only down fall was the beds are a little hard for my liking but managable for a few days. Would stay again.
Stayed 2 nights in Dec 2023
Response from Front Office Manager on 8 Jan 2024
Dear Clifford, Thank you for taking the time to tell us about your experience at avid Melbourne-Viera. Please know that your feedback is extremely valuable to us. Thank you for your kind review. I will pass your kind words onto the appropriate individuals. We are very glad that you enjoyed your stay with us and we hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing avid.

10/10 Excellent

EDITH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Dec 2023
Response from Front Office Manager on 6 Jan 2024
Dear EDITH, Thank you for taking the time to tell us about your experience at avid Melbourne-Viera. Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing avid.

10/10 Excellent

edward

Stayed 2 nights in Dec 2023
Response from Front Office Manager on 25 Jan 2024
Dear edward, Thank you for taking the time to tell us about your experience at avid Melbourne-Viera. Thank you for your kind words. We are very glad that you enjoyed your stay with us and we hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing avid.

10/10 Excellent

albert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service
Stayed 3 nights in Dec 2023
Response from Front Office Manager on 1 Jan 2024
Dear albert, Thank you for taking the time to tell us about your experience at avid Melbourne-Viera. Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing avid.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Front Office Manager on 31 Dec 2023
Dear Anonymous, Thank you for taking the time to tell us about your experience at avid Melbourne-Viera. Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing avid.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Front Office Manager on 31 Dec 2023
Dear John, Thank you for taking the time to tell us about your experience at avid Melbourne-Viera. Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing avid.

8/10 Good

Monterey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Front Office Manager on 31 Dec 2023
Dear Monterey, Thank you for taking the time to tell us about your experience at avid Melbourne-Viera. Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing avid.