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Reviews of Hotel Greenview Medellin

3.5 out of 5
Hotel Greenview Medellin
Calle 14 Numero 30 144, Medellín, Antioquia

Reviews

8.2

Very good

Rating 10 - Excellent. 44 out of 91 reviews" "
Rating 8 - Good. 27 out of 91 reviews" "
Rating 6 - Okay. 8 out of 91 reviews" "
Rating 4 - Poor. 7 out of 91 reviews" "
Rating 2 - Terrible. 5 out of 91 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ibeth M, Kissimmee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Highly recommended.
Stayed 7 nights in Feb 2024
Response from IBETH on 22 Feb 2024
Cher Ibeth, merci d'avoir pris le temps de nous raconter votre expérience chez nous, il est super important de savoir que le travail que nous effectuons chaque jour se reflète dans un séjour satisfaisant.

10/10 Excellent

Sari M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2024
Response from Oscar David Mosquera Gutierrez Hospitality Manager on 4 Mar 2024
Gracias por contarnos su experiencia y hacernos parte de su visita a esta maravillosa ciudad. Saludos!Oscar David Mosquera GutierrezHospitality Manager.

10/10 Excellent

Mohamad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area, quite, clean, 24 hours front desk. Nice staff always willing to help, good WiFi for remote work, and there is a nice restaurant onsite. Breakfast buffet is perfect.
Stayed 4 nights in Nov 2023
Response from Oscar David Mosquera / Hospitality Manager. on 17 Jan 2024
Dear Mohamed, we are glad to have been part of your experience in this wonderful city, we hope to have the privilege of serving you again.Greetings!

4/10 Poor

Jahid

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2023

6/10 Okay

Nitzali

Liked: Staff & service
They should offer more to customers such as coffee in the rooms etc.
Stayed 4 nights in Oct 2023
Response from Anfitrión. on 10 Oct 2023
Estimada Nitzali nos encanta contar con huespedes como usted, trabajamos dia a dia por llegar a un publico tan amable, atento y con tan bonita energia como la que usted tiene, le recordamos que esta es su casa en Medellin y que es bienvenida siempre. Saludos y gracias por elegirnos!

4/10 Poor

Ana

Travelled with group
Disliked: Amenities, property conditions & facilities
I had dinner and they charged me four times the price, as soon as I realized about it I asked for a refund and they promised they will do it, but in the end I never got my money back. Also I had over a 100$ in my luggage and suddenly it disappeared. I would not recommend this hotel, and it was too noisy.

10/10 Excellent

Remigio

Stayed 4 nights in Jun 2023
Response from Anfitrión. on 4 Aug 2023
Buenas tardes, Muchas gracias por su calificación, esperamos tenerlos nuevamente en nuestro hotel para atenderlos como merecen.

10/10 Excellent

Richard

Stayed 1 night in May 2023

8/10 Good

Neysa

Travelled with group
Liked: Cleanliness, staff & service, amenities
La tranquilidad No me gusto los problemas con el agua
Stayed 4 nights in Apr 2023

10/10 Excellent

Maria Gabriela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a beautiful garden where you can have breakfast or work or just hang out. Breakfast is great.
Stayed 2 nights in Feb 2023

10/10 Excellent

Alirio

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excelente servicio y amabilidad por parte de todos los miembros de trabajo. Lo recomiendo porque el ambiente es muy bueno y familiar.

10/10 Excellent

Milena

Stayed 1 night in Oct 2022

6/10 Okay

Ninoshka

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Esta en una buena localización, Los taxis llegan super rapido. ahi varias cosas cerca , puedes caminar lo que no me gusto, el agua caliente se termina super rapido, solo te dan una sabana para arroparte eso lo encuentro mal, y todo se escucha, las paredes de los cuartos son muy finitas por lo que escuchas todo lo que pasa en el pasillo.. Everything was good, but you can hear everything when you sleeping, anything that is happening around your room you hear in your room.
Stayed 4 nights in Sep 2022

10/10 Excellent

Luis E

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a great location for everything but have to put a pool …..
Stayed 5 nights in Aug 2022

10/10 Excellent

Dathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply, the double bed room for a single person is perfect. An option, to mainstream hotels.
Stayed 7 nights in Jul 2022

10/10 Excellent

Dathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserved, an additional week. Kinda obvious, Hotel Greenview is a great value, with outstanding staff, facilities, and services.
Stayed 7 nights in Jul 2022

8/10 Good

Carmencita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Un hotel sencillo pero muy bonito. Personal muy amaable. La única observación es que deben prepararse para cuando no haya agua en el hotel. Nos quedamos sin agua 1 día y no fue nada agradable. Otra cosa es que las sàbanas deben cambiarlas por unas màs grandes.
Stayed 8 nights in Jul 2022

8/10 Good

Miriam

Travelled with group
Liked: Cleanliness, staff & service
The hotel it’s nice and it’s in a good area although they can improve in the amenities…
Stayed 3 nights in May 2022
Response from gustavo on 8 Jul 2022
ok muchas gracias tendremos su comentario en cuenta para las proximas mejoras, lo esperamos algun otro dia

2/10 Terrible

Karminder

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Booked for 6 days, checked out the next day for a different hotel. The property is way overcharged for what is delivered. Not taking anything away from the helpful staff (only bright side), the property has very small rooms and in a shabby state. I checked out in 1 day, though I booked a non-refundable for 6 days.
Stayed 6 nights in Apr 2022
Response from gustavo on 8 Jul 2022
nos disculpa por el malentendido, entedemos su molestia y esperamos no vuelva a ocurrir, saludos

8/10 Good

kirsy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The location is but. Don't waste your time or calorie eating the food from the hotel. The fix breakfast was bad, i order room service and it was bad too.. la propiedad esta en un buen logar pero la comidad es pesima. Tanto como el desayuno gratito como el biste k no es churrasco ero lo venden como tal.
Stayed 2 nights in May 2022

10/10 Excellent

nieves

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff so nice
Stayed 2 nights in Apr 2022

10/10 Excellent

ALFREDO

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely I’ll stay again. Nice location and very nice staff. Quiero resaltar el excelente servicio de todos sus trabajadores y en especial Daniella del front Desk
Stayed 3 nights in Apr 2022

6/10 Okay

Grisel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2022

2/10 Terrible

Yeniffer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2022

4/10 Poor

jeffrey

Travelled with group
This hotel is overpriced for location and quality. Breakfast staff were great We like to walk but this was up a long hill. Too much hill We hadb reserved two rooms 2 double beds. They tried to give us a dorm room
Stayed 1 night in Jan 2022
Response from Hotel Greenview on 22 Mar 2022
Buenos dias!! Gracias por sus comentarios,estamos para mejorar Saludos

10/10 Excellent

NELSON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelent location.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amigables
Stayed 1 night in May 2021

8/10 Good

expedia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 3 nights in Feb 2020
Response from Departamento de reservas on 4 Mar 2020
Buenos dias Es un placer atenderlo y que le haya ido bien en su estadia, esperamos poderlo atender nuevamente en una proxima ocasion.

2/10 Terrible

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
Cesar Lopez who is in reception at nights was arrogant and rude to me and my whole family. He asked us for all our ID, it was a reservation for 10. There was child she had to sign. Mind you it was midnight. He didn’t accommodate us next to each other and even went on running his mouth about our documents being reported to the police for security. Which I understand. He was unnecessary. Seemed like he didn’t want to work. Look for a better place, theres def more to chose from. Wish i had. Cesar Lopez en la recepción Por la noches fue grosero arrogante No solo a mi pero a toda mi familia. Reservacion para 10 personas pagada con anticipación. No nos acomodo en el mismo piso. Nos exijio identificacion a todos y básicamente nos trato de advertir que la documentación la mandaban a verificar y a imigracion. Como si fuéramos fugitivos, muy grosero y la verdad fue in necesaria su actitud. Como que llegamos muy tarde a media noche y no quería atendernos. Da lastima el servicio del resto fue bueno pero también ahi otros lugares mucho mejores en el poblado para quedarse. No se queden aqui. Hasta hizo firmar un documento a una niña de solo 7 años. La verdad total ridiculeces.
Stayed 2 nights in Dec 2019
Response from Departamento de reservas on 4 Mar 2020
Buenos dias De antemanos esperamos que el único inconveniente presentado haya sido ese. Pedirle documentos a cada persona que se va hospedar es obligatorio, reportarlos a migracion colombia es obligatorio y son normas no nuestras si no de migracion colombia y de la policia de turismo asi que no podemos saltar esos pasos que son necesarios. No se que paso que hicieron firmar a una menor sabiendo que si venia con los papas ellos son los responsables de ella y no era necesaria la firma y pedimos disculpas. Cuando el hotel esta en alta ocupacion y hay estadias anteriores que toman muchas noches no podemos pedriles que se retiren para cambiarsen de habitacion para acomodar a unas reservas todas juntas todo queda a disponibilidad. De verdad que estos inconvenientes no fueron para incomodarlos y nos nos hace mal hotel para indicar que no vengan a nuestro establecimiento. Esperamos que en sus proximas visitas en Colombia confirmen que los procedimientos realizados son los que se DEBEN hacer para el registro de los extranjeros.

10/10 Excellent

Ivan, Oklahoma City

Liked: Cleanliness, staff & service, property conditions & facilities
The included breakfast was excellent and the staff were very nice. No one at the hotel spoke English which was a challenge
Stayed 16 nights in Dec 2019
Response from Departamento de reservas on 4 Mar 2020
Buenos dias Estamos en cambios y esperamos que la proxima ocasion la comunicacion sea mejor y mas fluida, pero los desafios son bueno no cree ? esperamos poderlos atender nuevamente

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very simple hotel with a small fridge and tiny bathrooms. Would probably rate between a two and three star hotel by our standards. Very clean, simple breakfast cooked to order, very pleasing employees. You will be charged for everything though. However an overall peaceful hotel and great value for money. Super close to the main malls by taxi too !
Stayed 6 nights in Nov 2019
Response from Cesar Lopez on 29 Nov 2019
Buenas tardes. Es un gusto poderles ayudar en todos los requerimientos y esperamos poderles colaborar en una próxima ocasión

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness
Stayed 3 nights in Aug 2019
Response from Cesar Lopez on 2 Oct 2019
¡Gracias por alojarse con nosotros! Su puntuación es muy importante para nosotros y esperamos contar con su visita en una próxima estadía

8/10 Good

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel
Stayed 4 nights in Aug 2019
Response from Cesar Lopez on 2 Oct 2019
¡Gracias por alojarse con nosotros! Su puntuación es muy importante para nosotros y esperamos contar con su visita en una próxima estadía

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Aug 2019
Response from Cesar Lopez on 2 Oct 2019
¡Gracias por alojarse con nosotros! Su puntuación es muy importante para nosotros y esperamos contar con su visita en una próxima estadía

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
They have to keep working on the facilites , The bathroom and the forunitures.
Stayed 6 nights in Jul 2019
Response from Cesar Lopez on 2 Oct 2019
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros y esperamos contar con su visita en una próxima estadía

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2019
Response from Cesar Lopez on 2 Oct 2019
¡Gracias por alojarse con nosotros! Su puntuación es muy importante para nosotros y esperamos contar con su visita en una próxima estadía

8/10 Good

Verified traveller

Stayed 6 nights in Jul 2019
Response from Cesar Lopez on 2 Oct 2019
¡Gracias por alojarse con nosotros! Su puntuación es muy importante para nosotros y esperamos contar con su visita en una próxima estadía

2/10 Terrible

Verified traveller

Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They did not explain about the room costs. I mean snacks
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Apr 2019
Response from Cesar Lopez on 2 Oct 2019
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros y esperamos contar con su visita en una próxima estadía

10/10 Excellent

Elena, SAN RAMON

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo
Stayed 3 nights in Apr 2024
Response from Oscar David Mosquera / Hospitality Manager. on 8 May 2024
Hola Elena! gracias por tomarse el tiempo de contarnos como fue su estadia, nos alegra contar con huespedes como usted, esperamos tener el gusto de ternerla de regreso. Saludos!

6/10 Okay

Yusuf

Stayed 4 nights in Mar 2024
Response from Oscar David Mosquera / Hospitality Manager. on 3 Apr 2024
Hi dear Yusuf thanks for choosing us, we work every day to give you the best service, for the next time you can ask for the fridge at the front desk. see you soon! Greetings

10/10 Excellent

Saron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tuvimos una excelente experiencia, personal muy atento y amable, lo unico que les recomendaríamos es variar un poco mas el desayuno.
Response from Oscar David Mosquera / Hospitality Manager. on 17 Jan 2024
Hola Saron gracias por elegirnos, nos encanto tenerte como huesped, esperamos verte pronto, tomamos super en cuenta tus apreciaciones para mejorar cada dia. Saludos!

10/10 Excellent

Samuel Andres

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nos gustó mucho la ubicación, es moderno, limpio, el desayuno muy rico.
Stayed 2 nights in Dec 2023
Response from Oscar David Mosquera / Hospitality Manager. on 17 Jan 2024
Estimado Samuel, gracias por elegirnos como tu opcion de alojamiento en esta maravillosa ciudad, esperamos verte pronto!un abrazo!

10/10 Excellent

ALVARO ANTONIO

Stayed 1 night in Nov 2023
Response from Oscar David Mosquera / Hospitality Manager. on 17 Jan 2024
Hola Alvaro! gracias por elegirnos, fue un honor ser complice de tu visita a esta bella ciudad.

10/10 Excellent

Marangely Vazquez

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi nombre es Marangely estuve hospedada en su hotel un lugar tranquilo. Acogedor, accesible, limpieza impecable, el trato de todo el personal . Los empleados de cocina muy amables y dispuestos a cumplir con nuestro paladar. Volveria nuevamente con ustedes.
Stayed 7 nights in Sep 2023