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Reviews of Best Western Gemenos en Provence

3 out of 5
Best Western Gemenos en Provence
250 Avenue Du Chateau De Jouques, Gemenos, Bouches-du-Rhone

Reviews

8.2

Very good

Rating 10 - Excellent. 85 out of 219 reviews" "
Rating 8 - Good. 91 out of 219 reviews" "
Rating 6 - Okay. 21 out of 219 reviews" "
Rating 4 - Poor. 12 out of 219 reviews" "
Rating 2 - Terrible. 10 out of 219 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Wei

Stayed 1 night in Jan 2024

10/10 Excellent

Uwe, Nanaimo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, well sized room, nice breakfast, wonderful staff!
Stayed 5 nights in Dec 2023

10/10 Excellent

Segundo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service awesome front desk the man and the lady are very friendly and helpful, housekeeping work fantastic, very clean!!!
Stayed 1 night in Oct 2023

4/10 Poor

Angela

Travelled with family
Liked: Cleanliness
Awful location
The hotel is fine in terms of most things. It says 3 star and that is what you get. However the location is terrible. You have to get a bus and a train to get to most places. We would have used local tacos but there weren’t any! We were given a contact of a chauffeur driven Mercedes by the hotel. Unfortunately it cost us 65 euros each way to go to aubagne which is only a few km away. It is in the middle of an industrial estate and we got the bus back one night but it was quite scary walking back in the dark as it’s not well lit on the 10 min walk back to the hotel. Wouldn’t stay there again.
Stayed 4 nights in Sep 2023

6/10 Okay

Glenn

Travelled with partner
Disliked: Property conditions & facilities
Bathroom mouldy and damp smelling. Limited hot water when showering
Stayed 3 nights in Jul 2023

8/10 Good

Nikolay

Stayed 3 nights in Apr 2022

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice home in Gemenos
Friendly team, clean venue and they are happy to help with any requests. Convenient for all the local businesses
Stayed 3 nights in Feb 2022

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personnel (reception, maids) is fantastic. Best hotel ever (and I went to many hotels in my life). I didn't like one thing: I had to leave for the airport: from heaven to hell. This hotel, the service, the friendliness is second to none.
Stayed 22 nights in Oct 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

2/10 Terrible

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service
There was not air condition on the room. Because of that they offer a free breakfast. We ate only 2 times,the all time that we stayed at there. When I when to check out they wanted to charge me for breakfast. I got to argue with the gay not to char me. Was disappointed!!!!!

10/10 Excellent

Grzegorz, Szczecin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for escape to Cassis and Marseille.
It was a short and good stay. We had a short drive to Cassis.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Old not kept up. Mattress isn't comfortable.
Booked two nights but skipped the second one and went to another

8/10 Good

Anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice views of a mountain. Relaxing stay

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed there whilst visiting Marseilles for the euros! Close enough for the football, far enough away to be safe and cheap! Lovely staff, couldn't help us enough!

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good budget hotel
Convenient to where I needed to go.

10/10 Excellent

Uwe, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value hotel
2nd time I stayed here, and certainly not the last. Staff is friendly. and helpful. The rooms are nice, spacious and clean. Certainly worth the money.

10/10 Excellent

Uwe, Nanaimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay in an industrial area
I was looking for a pleasant overnight stay in this industrial area. What I found was very friendly staff, a very clean room without carpet (I often have allergy problems in rooms with dirty carpets) and a nice balcony. Breakfast was OK and certainly worth the price.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Convenient for Paul Ricard
Nice clean hotel, good breakfast, wifi not working otherwise higher rating

8/10 Good

John, Australia

Liked: Staff & service
Ok 3 Star
The hotel is an average to lower 3 star - it is nowhere near any decent facilities other than business - for a 1 night crash pad it is ok, anything else keep driving

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Hotel in Gemonos, France
Very poor, weak lighting in the room. The bed never got made, the bathroom was never cleaned. The location was far away from everything. "Buffalo Bill" was a tacky neighbor w/it's huge neon lights which shone into our room. Employees were friendly but unhelpful - could hardly speak or understand English. Were not at all knowledgable about boat trip in Cassis , nor was there literature in the hotel about that. It says in your brochure specifically that you have information about that excursian.

2/10 Terrible

Lionel

Stayed 2 nights in Feb 2024
Response from Guillaume S, Directeur on 9 Feb 2024
Monsieur Chenal, Nous sommes navrés de ne pas avoir pu répondre à vos attentes.Pouvez vous m'en dire plus sur les désagréments rencontrés? En vous remerciant par avance. Cordialement,

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

CAROLINE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortable et chaleureux
Hotel chaleureux personnel adorable Propre confortable Un plaisir de vebir y sejourner lors de mes déplacements pro
Stayed 1 night in Dec 2023

8/10 Good

Celia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

claire

Stayed 1 night in Oct 2023

8/10 Good

catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

ERIC

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Jimmy van

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

marie-laure

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super.
Stayed 1 night in Sep 2023

10/10 Excellent

Christian

Stayed 1 night in Sep 2023

10/10 Excellent

Farah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Große Räumlichkeiten
Stayed 1 night in Sep 2023

10/10 Excellent

ERIC

Stayed 1 night in Sep 2023

10/10 Excellent

Yaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super séjour
Un excellent séjour,la chambre joliment décorée et une propriété impeccable…l
Stayed 1 night in Aug 2023

10/10 Excellent

Laura

Stayed 2 nights in Aug 2023

10/10 Excellent

Marie-Christine

Stayed 1 night in Aug 2023

8/10 Good

KE-YANG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2023

8/10 Good

Thai le

Stayed 1 night in Jun 2023

8/10 Good

Romain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

Fabienne

Stayed 2 nights in Apr 2023

10/10 Excellent

Alain

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

FABRICE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel
Un très bon hôtel . Chambre spacieuse. Non bruyant le Petit déjeuner est copieux et le personnage au service du client
Stayed 3 nights in Apr 2023

8/10 Good

yann

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel bien tenu
Hôtel accessible et bien tenu parking privé et sécurisé gratuit et chambre spacieuse.
Stayed 1 night in Feb 2023

8/10 Good

ERIC

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2023

6/10 Okay

Joakim

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2023