Reception

Reviews of Apparthotel La Girafe

3 out of 5
Apparthotel La Girafe
Allée de la colombe, La Penne-sur-Huveaune, Bouches-du-Rhone

Reviews

9.4

Exceptional

Rating 10 - Excellent. 104 out of 140 reviews" "
Rating 8 - Good. 30 out of 140 reviews" "
Rating 6 - Okay. 4 out of 140 reviews" "
Rating 4 - Poor. 1 out of 140 reviews" "
Rating 2 - Terrible. 1 out of 140 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Maria Belen

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from The Reception. on 13 Nov 2023
Hello, Thank you very much for your lovely feedback. It was a pleasure having you in our hotel and we are very much looking forward to welcoming you soon again. Have a lovely day, Kind regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Excellent
Lovely and large accommodation. Very friendly stagf
Stayed 1 night in May 2023
Response from The Reception. on 23 Jun 2023
Hello,All the team of the Appart Hôtel La Girafe thank you for your comment.It was a pleasure to welcome you in our establishment. We hope to see you again during your next stay!Yours sincerely,The Appart Hotel La Girafe

10/10 Excellent

Marie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great value, the appartements are very new, well furnished and very convenient. Staff was kind and helpful. I will stay there again next time for sure!
Response from The Reception. on 2 Jan 2023
We thank you for your feedback and are happy to know that you enjoyed your stay with us.Customer satisfaction is very important for us and we are always at their disposal !Looking forward to seeing you again,Cordially,

10/10 Excellent

Joanna

Liked: Cleanliness, room comfort
Amazing service. Very tastefully done boutique hotel. Will come back anytime. Rooms are compact but have everything you need.
Stayed 1 night in Jun 2022
Response from The Reception. on 5 Sept 2022
Hello Joanna thank you, we are glad you appreciated

10/10 Excellent

CHANGBING

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hôtel with reasonable price
Stayed 1 night in May 2022
Response from The Reception. on 18 Jun 2022
Hello, We thank you for your feedback and we are happy to know that you had a nice stay in our establishment. We hope to see you again ! Take care :

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, room comfort
Wonderful two-day stay at this charming hotel. Large rooms, clean with full kitchen attached at a very reasonable rate. Staff were excellent, very kind and helpful and immediately responsive - basically perfect!
Stayed 2 nights in Nov 2021

10/10 Excellent

Cambie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Giraffe Team on 28 Oct 2019
Dear Madam, Thank you for your feedback. All the team is grateful for the score. We wish you an happy day ! Yours Sincerely

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

10/10 Excellent

Jaekwon

Wonderful place!
What a wonderful place to stay! So clean, so modern, spacious, and stylish! I felt like home here. Great aparthotel and I recommend to everyone!
Stayed 4 nights in Sep 2018

10/10 Excellent

Lynfa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lucky find
Excellent hotel, with friendly helpful staff. Gorgeous room with amazing facilities.
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel, with a lovely furniture and beautiful rooms. the breakfast is asome with meals of first quality.
Stayed 1 night in Aug 2017

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel
We loved our stay at La Girafe. The room was very clean with an outstanding luxurious bathroom and handy kitchen facilities. Marine and staff were wonderful. Marine was especially helpful and friendly and made you feel right at home. The buffet breakfast was great and we were impressed by the paintings throughout the hotel. We would definitely recommend this hotel.
Stayed 1 night in Jun 2017

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
We loved our stay at La Girafe! The room was clean and comfortable. We loved sitting on our patio in the evening. The staff was very helpful! The mattress was a little hard. The hotel is fantastic but it is located in a business area- not many restaurants nearby. But if you have a car it isn't a problem. Overall we loved our stay!
Stayed 3 nights in Jun 2017

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and well-maintained property
Spacious new property. Lots of light, comfortable bed and bathroom. Easy access to motorway, and close to Marseille and Cassis. Very helpful and friendly staff. Neighborhood was not great for walkable restaurants, etc.
Stayed 3 nights in May 2017
Dear James, thank you very much for letting us know your impression about your stay. We are pleased to read that you enjoyed the comfortable room and its facilities. Indeed we are on a strategic place with the highway nearby. Restaurants are a bit away from the hotel but you can easily access some great places in Marseille (15mns) or Cassis (15mns). We hope to welcome you for another stay ! Kind regards

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last Minute Booking - 1 Night Stay
Nice new hotel with friendly and helpful staff. Booked 30min before arrival and were able to check in to our room upon arrival.
Good evening, Thank you very much for taking some time to write a very nice comment about your stay at La Girafe. We will leave the message to our team that you were very satisfied for the check-in. Indeed, we tend to propose a very familiar and relaxed atmosphere that you seem enjoyed. We wish to welcome you for another stay, Best regards

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Te Aparthotel is new. The location is convenient and amazingly quite. The location is not easy to find. We used GPS and could not locate the site due to the vague address. A local bus driver helped us. Security of the hotel is impressive. The outstanding mark belongs to the staff. The friendly, accommodating, and professional attitude TrueType welcome guests.
Response from General Manager on 11 Jan 2017
Dear Sir, Thank you for your comment, fortunately the GPS problem is solved, Than you for your positive comment, we are happy to read this. Yours Sincerely

8/10 Good

Nobuyoshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to the very famous la boqueria famous market
Response from General Manager on 11 Jan 2017
Dear Sir, Thank you for your comment, yes hopefully we are close to the famous market in Aubagne (city of Marcel Pagnol ) It was a pleasure; Yours Sincerely

10/10 Excellent

nelly

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023
Response from The Reception. on 26 Dec 2023
Bonjour, L'équipe de La Girafe vous remercie pour ce retour positif. En espérant vous revoir bientôt dans notre établissement. Bien cordialement.

10/10 Excellent

Clément

Stayed 1 night in Sep 2023
Response from The Reception. on 13 Nov 2023
Hello, Thank you very much for your lovely feedback. It was a pleasure having you in our hotel and we are very much looking forward to welcoming you soon again. Have a lovely day, kind regards.

10/10 Excellent

Maria

Stayed 1 night in Jul 2023
Response from Marine on 25 Jul 2023
Bonjour, Merci pour votre commentaire très positif.Vous souhaitant une belle journée

10/10 Excellent

Christian

Stayed 3 nights in Jan 2023

8/10 Good

François

Liked: Cleanliness, room comfort
Entre les fêtes
Stayed 4 nights in Dec 2022

10/10 Excellent

geoffrey

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2022
Response from La Réception. on 2 Jan 2023
Nous vous remercions pour votre retour et sommes heureux de savoir que vous avez apprécié votre séjour.We thank you for your feedback and are happy to know that you enjoyed your stay with us!

10/10 Excellent

Marion

Liked: Cleanliness, room comfort
Super séjour
Comme à chaque fois que l’on vient toujours bien accueilli Je tiens à remercier l’hôtel pour sa gentillesse pour l’organisation de mon séjour ils sont très arrangeant. Je trouve ma chambre toujours aussi propre avec sa superbe terrasse Merci et à bientôt Marion
Stayed 3 nights in Oct 2022

10/10 Excellent

MAOUI

Stayed 1 night in Sep 2022

10/10 Excellent

Franck

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

Laurent

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2022

8/10 Good

Michele

Liked: Cleanliness, property conditions & facilities
Appart hôtel bien aménagé sauf le matelas, léger creux au milieu.
Stayed 3 nights in Jun 2022
Response from La Réception. on 12 Jul 2022
Bonjour, merci d'avoir pris le temps de nous laisser un avis suite à votre passage dans notre établissement. nous sommes heureux de constater que vous avez apprécié l'hôtel La Girafe. Nous sommes désolés de ne pas vous avoir apporté entière satisfaction. une belle soirée cordialement

10/10 Excellent

michel

Business traveller
Liked: Cleanliness, room comfort
accueil au top
Les personnes de l'accueil sont trés serviables et sont toujours prêtes à aider pour les différentes questions .
Stayed 3 nights in Jun 2022
Response from La Réception. on 18 Jun 2022
Bonjour, L'équipe de La Girafe vous remercie pour ce retour positif et nous sommes heureux d'avoir pu vous rendre service. Nous mettons un point d'honneur à satisfaire nos clients et sommes ravis de vous avoir accueillis. En espérant vous revoir bientôt dans notre établissement. Bien cordialement,

10/10 Excellent

daniel

Stayed 1 night in May 2022

10/10 Excellent

Evelyne

Liked: Cleanliness, room comfort
Agréable
Accueil chaleureux bons conseils chambre spacieuse literie confortable avec le nécessaire pour faire de la cuisine Le tout est parfait Je recommande
Stayed 5 nights in Apr 2022
Response from La Réception. on 18 Jun 2022
Bonjour, Nous vous remercions d'avoir pris le temps de partager votre expérience avec nous et sommes ravis de savoir que vous avez passé un agréable séjour à La Girafe! Nous vous accueillerons à nouveau avec grand plaisir!

8/10 Good

Jean-Michel

Liked: Cleanliness, room comfort
Stayed 5 nights in Oct 2021

10/10 Excellent

Glauciane

Travelled with partner
Liked: Amenities, property conditions & facilities
Je recommande
Stayed 1 night in Oct 2021

10/10 Excellent

Cindy

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Jérôme

Business traveller
Liked: Cleanliness, room comfort
Très bon accueil établissement décoré avec goût et au calme
Stayed 1 night in Sep 2021

10/10 Excellent

EMMANUEL

Liked: Cleanliness, amenities, property conditions & facilities
tout etait parfait aucune remarque .nous reviendrons 👌👍😉
Stayed 1 night in Sep 2021

10/10 Excellent

Soufyane

Liked: Cleanliness, room comfort
Parfait
Très bon séjour c'était parfait
Stayed 1 night in Sep 2021

10/10 Excellent

Simon LE

Liked: Cleanliness
Stayed 4 nights in Aug 2021

8/10 Good

Alain

Liked: Cleanliness, room comfort
Bon confort, bon accueil avec une décoration originale. Hotel d'étape , environnement immédiat sans intérêt
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
C’est un concept que nous n’avions jamais encore testé et aucun regret. Les personnes de l’accueil sont très gentilles, agréable, souriante et explique très bien les conditions du séjour. Je recommande vraiment cet endroit. Propre avec tout le nécessaire pour passer un bon séjour.
Stayed 2 nights in Jul 2021

10/10 Excellent

Manon

Liked: Cleanliness, room comfort
Avis appart/hôtel la girafe
L’hôtel très agréable, il était très bien situé, facile d’accès, petit déjeuner au top, on a passé un excellent séjour.
Stayed 2 nights in Jun 2021
Response from L'équipe de la Girafe on 23 Jun 2021
Chère Manon, Nous vous remercions vivement d'avoir pris le temps de partager votre ressenti, et nous sommes si heureux de lire votre satisfaction ! Ce fût un plaisir de vous recevoir, nous espérons vous revoir bientôt. Cordialement, L'équipe de la Girafe

10/10 Excellent

karine

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in May 2021
Response from L'équipe de la Girafe on 9 Jul 2021
Bonjour Karine, nous vous remercions d'avoir pris le temps d'évaluer votre séjour au sein de notre établissement. Nous sommes heureux de lire que nous vous avons apporté satisfaction, en espérant vous revoir bientôt. Excellente journée à vous. Cordialement

10/10 Excellent

Thierry

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in May 2021
Response from L'équipe de la Girafe on 9 Jul 2021
Cher Thierry, toute l'équipe de l'Appart Hôtel La Girafe vous remercie pour votre commentaire. Ce fut un plaisir de vous recevoir au sein de notre établissement. Au plaisir de vous revoir lors d'un prochain séjour ! Bien cordialement,

10/10 Excellent

Stéphane

Liked: Cleanliness, room comfort
Top
Hotel conforme à la description. Très jolie déco. Bon accueil. Confort++ Bémol sur le spot clignotant sur la girafe toute la nuit.
Stayed 1 night in May 2021
Response from L'équipe de la Girafe on 23 Jun 2021
Cher Stéphane, Merci beaucoup de nous avoir laissé votre ressenti. Nous sommes si heureux de lire votre satisfaction, cela nous fait grandement plaisir ! Ce fût un réel plaisir de vous recevoir, nous espérons vous revoir bientôt ! Cordialement, L'équipe de la Girafe

6/10 Okay

Caroline

Business traveller
Liked: Cleanliness, room comfort
Studio propre, bien équipé, de petite taille. Environnement négatif, balcon avec vue sur les camions de dépannage du garage adjacent, sur la voie ferrée et voie rapide. Évidemment, on ne trouve pas le calme ici.
Stayed 1 night in May 2021
Response from L'équipe de la Girafe on 26 May 2021
Chère Caroline, Nous sommes heureux de lire votre ressenti. Nous sommes désolés de ne pas vous avoir apporté satisfaction. En ces temps difficiles nous apportons notre aide mais la vue sera dégagée dans peu de temps, une extension est en projet. Cordialement,

8/10 Good

Sébastien

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Appartement confortable, propre. Manque un peu de vaisselle dans la cuisine
Stayed 1 night in Nov 2020
Response from Equipe Appart Hôtel La Girafe on 11 Dec 2020
Bonjour, toute l'équipe de l'Appart Hôtel La Girafe vous remercie d'avoir pris le temps de laisser un commentaire suite à votre séjour dans notre établissement. Nous prenons en compte votre remarque et nous allons réviser l'équipement de la chambre. Vous souhaitant une belle journée Cordialement

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2020
Response from L'équipe de la Girafe on 13 Nov 2020
Bonjour, nous vous remercions d'avoir pris le temps d'évaluer votre séjour au sein de notre établissement. Nous sommes heureux de lire que nous vous avons apporté satisfaction, en espérant vous revoir bientôt. Excellente journée à vous, Cordialement,

10/10 Excellent

Adelina

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2020
Response from L'équipe de la Girafe on 13 Nov 2020
Bonjour Adelina, nous vous remercions d'avoir pris le temps d'évaluer votre séjour au sein de notre établissement. Nous sommes heureux de lire que nous vous avons apporté satisfaction, en espérant vous revoir bientôt. Excellente journée à vous, Cordialement,