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Reviews of Holiday Inn Club Vacations Sunset Cove Resort, an IHG Hotel

4 out of 5
Holiday Inn Club Vacations Sunset Cove Resort, an IHG Hotel
571 W. Elkcam Cir, Marco Island, FL

Reviews

9.8

Exceptional

Rating 10 - Excellent. 185 out of 215 reviews" "
Rating 8 - Good. 25 out of 215 reviews" "
Rating 6 - Okay. 3 out of 215 reviews" "
Rating 4 - Poor. 0 out of 215 reviews" "
Rating 2 - Terrible. 2 out of 215 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved the transportation between hotel and the beach. Providing a cooler and beach chairs a plus.
Stayed 3 nights in Apr 2024
Response from Holiday Inn Club Vacations, Incorporated on 25 Apr 2024
5 star vacations are what we strive for at the Sunset Cove resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 Excellent

Pat

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My scores tell it all. I loved this place and will certainly return. I do think for 7 day stays I’d have appreciated one linen change /apartment clean but non the less that wouldn’t stop me from giving apartment 5 stars.
Stayed 7 nights in Apr 2024
Response from Holiday Inn Club Vacations, Incorporated on 15 Apr 2024
5 star vacations are what we strive for at the Sunset Cove resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, property conditions & facilities
Personalized attention was taken to a higher level. Thank you for making me and my family part of yours.
Stayed 2 nights in Mar 2024
Response from Holiday Inn Club Vacations, Incorporated on 27 Mar 2024
5 star vacations are what we strive for at the Sunset Cove resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

8/10 Good

Jacob

Liked: Cleanliness, property conditions & facilities
Elevator was slow and one elevator wasn’t working
Stayed 3 nights in Mar 2024
Response from Holiday Inn Club Vacations, Incorporated on 26 Mar 2024
We love to see this! Thanks a million for taking the time to rate your stay at the Sunset Cove resort. Please give us the opportunity to provide another 5-star vacation by visiting us again soon.

8/10 Good

Peter

Travelled with family
Convenient to restaurants and stores, close to beach
Stayed 4 nights in Mar 2024
Response from Holiday Inn Club Vacations, Incorporated on 14 Mar 2024
We love to see this! Thanks a million for taking the time to rate your stay at the Sunset Cove resort. Please give us the opportunity to provide another 5-star vacation by visiting us again soon.

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff was exceptionally friendly.
Stayed 2 nights in Feb 2024
Response from Holiday Inn Club Vacations, Incorporated on 1 Mar 2024
5 star vacations are what we strive for at the Sunset Cove resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, room comfort
Definitely would return!
Super clean and nicely appointed. Plenty of room for my husband and teen boys. Everyone had their own space, but we were able to have family meals and game time together at the dining table. The only thing, which is a personal preference....the master bathroom is open to the bedroom. There is no door separating the two, which may be an issue for people with different sleeping schedules. We still very much enjoyed our stay and would return!
Stayed 4 nights in Jan 2024
Response from Holiday Inn Club Vacations, Incorporated on 29 Jan 2024
Thanks for the review. It’s hard to top an already perfect stay, but we sure will try during your next visit to the Sunset Cove resort!

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2023
Response from Holiday Inn Club Vacations, Incorporated on 21 Nov 2023
We’re pleased to know we made such a good impression. We’re thrilled to see this rating. Thank you for staying with us. Hope to see you again for a future stay at Sunset Cove Resort!

10/10 Excellent

salvatore

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2023
Response from Holiday Inn Club Vacations, Incorporated on 29 Oct 2023
Thanks for the review. It’s hard to top an already perfect stay, but we sure will try during your next visit to the Sunset Cove resort!

10/10 Excellent

Isabel

Liked: Cleanliness, amenities, property conditions & facilities
Muy buena atención, el apartamento estaba estremadamente lindo y limpio. En la cocina tenian todas las comodidades para cocinar , con una muy buena cafetera. La piscina estaba muy buena. El lugar es bello y tranquilo.
Stayed 4 nights in Sep 2023
Response from Holiday Inn Club Vacations, Incorporated on 28 Oct 2023
Thank you for letting us know you had a great experience with us. We’re thrilled to see this rating and hope you’ll be back to see us again soon at Sunset Cove Resort!

10/10 Excellent

Melissa

Liked: Cleanliness, room comfort
Anniversary well spent.
It was an anniversary trip but I ended up getting sick and couldn't do much outside but we enjoyed the unit. It was nice and comfortable so we cooked and had a romantic candle light dinner. Later on we we went and walked the ground and took pictures. We loved this place and will definitely be back numerous times.
Stayed 3 nights in Sep 2023
Response from Holiday Inn Club Vacations, Incorporated on 30 Sept 2023
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your rating of 10. You made our day, and we look forward to seeing you again soon at Sunset Cove Resort!

2/10 Terrible

alan

Travelled with family
Disliked: Cleanliness, room comfort
Dirty and filthy
Dirty filthy and run down
Stayed 3 nights in Sep 2023
Response from Holiday Inn Club Vacations, Incorporated on 21 Sept 2023
Hearing from our guests is how we continue to grow. We’re sorry we did not meet your expectations, and appreciate you taking the time to share your rating.

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great experience overall. The place was spacious, clean and welcoming. Everyone was kind and we loved Ron the shuttle driver! He made us laugh the whole ride to the beach. My family will be coming back to stay here again.
Stayed 2 nights in Aug 2023
Response from Holiday Inn Club Vacations, Incorporated on 19 Aug 2023
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your 5-out-of-5 rating. You made our day, and we hope to see you again soon at Sunset Cove Resort.

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The communication,hospitality, and the cleanses. The front Desk was helpful in sharing about the surrounding areas. Also, the shuttle was a convenience to take you your family down to the beach and back also supplying with the chairs.
Stayed 2 nights in Jun 2023
Response from Holiday Inn Club Vacations, Incorporated on 27 Jun 2023
5 star vacations are what we strive for at the Sunset Cove resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Great vacation. Our condo was excellent and was perfect for the five of us. We will definitely stay there next time we visit the island.
Response from Holiday Inn Club Vacations, Incorporated on 27 May 2023
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your 5-out-of-5 rating. You made our day, and we hope to see you again soon at Sunset Cove Resort.

10/10 Excellent

Christy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, very convenient and super nice staff! Shuttle to the beach was perfect!
Stayed 2 nights in Apr 2023
Response from Holiday Inn Club Vacations, Incorporated on 15 Apr 2023
5 star vacations are what we strive for at the Sunset Cove resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 Excellent

Jamie

Liked: Cleanliness, room comfort
This place is beautiful highly recommend
Stayed 2 nights in Dec 2022
Response from Holiday Inn Club Vacations, Incorporated on 5 Jan 2023
This is what we love to see! Providing our guests with great experiences is what makes our business so much fun. Thanks for your rating. We hope to see you again soon!

10/10 Excellent

John

Liked: Cleanliness, room comfort
Everything was perfect!
Stayed 2 nights in Dec 2022
Response from Holiday Inn Club Vacations, Incorporated on 9 Dec 2022
This is what we love to see! Providing our guests with great experiences is what makes our business so much fun. Thanks for your rating. We hope to see you again soon!

2/10 Terrible

leonardo

Stayed 2 nights in Aug 2022

10/10 Excellent

Theresa

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Rooms were so nice and clean. Staff were amazing!! I was very happy with our stay and would recommend this hotel to all!!
Stayed 3 nights in Jul 2022
Response from Holiday Inn Club Vacations, Incorporated on 15 Jul 2022
This is what we love to see! Providing our guests with great experiences is what makes our business so much fun. Thanks for your rating. We hope to see you again soon!

10/10 Excellent

Mark, Longwood

Travelled with family
Liked: Cleanliness, property conditions & facilities
The property was well maintained. The staff is super friendly and super knowledgeable of the Marco Island area. This is our 2nd time here and we will be coming back for sure
Stayed 6 nights in Jun 2022
Response from Holiday Inn Club Vacations, Incorporated on 24 Jun 2022
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your 5-out-of-5 rating. You made our day at Sunset Cove Resort, and we look forward to seeing you again!

10/10 Excellent

Elizabeth

Travelled with family
Liked: Amenities, property conditions & facilities
Beautiful central location, close to shopping and dining. Very clean, beautiful condo, well maintained. Excellent helpful staff.
Stayed 4 nights in Apr 2022
Response from Holiday Inn Club Vacations, Incorporated on 6 May 2022
This is what we love to see! Providing our guests with great experiences is what makes our business so much fun. Thanks for your rating. We hope to see you again soon!

10/10 Excellent

Jodi

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2022

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, friendly staff, spacious condo, great pool/outdoor deck area on canal
Stayed 3 nights in Jan 2022
Response from Holiday Inn Club Vacations, Incorporated on 19 Jan 2022
This is what we love to see! Providing our guests with great experiences is what makes our business so much fun. Thanks for your rating. We hope to see you again soon!

10/10 Excellent

laura

Travelled with family
Liked: Cleanliness, room comfort
South Florida Winter getaway
We booked this trip relatively last minute, for us, as we had decided in mid December that our international trip to Aruba was not in the cards this year given COVID concerns. Our family of four and our 18 year old nieces were looking for somewhere warm and sunny to fill the Aruba void. Having found good airfare into FLL narrowed our choices and we further narrowed them to the Gulf side as we felt that it would less "peoplely" and more conducive to outside, socially distanced fun. As we were traveling as a group of 6 adults, we were looking for something larger that could accommodate our group and the Holiday Inn at Sunset Cove filled all our requirements and then some. The MBR was nicer than ours at home, with a LARGE bathroom, walk in closet and comfortable bed. There were 2 more bedrooms, one with set of twin beds and another with at least a queen sized bed. There was another bathroom and washer and dryer. Although I don't relish doing laundry while on vacation, it is nice to have the option. The full sized kitchen was well appointed and although we didn't do much cooking it was nice to be able to eat breakfasts and lunches in the room. The very nice coffee maker was also a nice addition. We alternated eating out and take out and the room, again, accommodated us all sitting down and having dinner at a dining room table. The screened in veranda was lovely. Although not on the beach, shuttles were provided. This hotel is close to so much food and shopping.
Stayed 4 nights in Jan 2022
Response from Holiday Inn Club Vacations, Incorporated on 15 Jan 2022
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your rating of 10. You made our day, and we hope to see you again soon at Sunset Cove Resort.

10/10 Excellent

Cynthia

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We went on a girls’ trip to celebrate a milestone birthday. All four of us really enjoyed Sunset Cove Beach Resort. Our Villa was beautiful. Staff was extremely friendly and helpful. Great location and th weather was perfect while we were there. We will definitely be back. ❤️
Stayed 6 nights in Nov 2021
Response from Holiday Inn Club Vacations, Incorporated on 13 Nov 2021
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your 5-out-of-5 rating. You made our day, and we hope to see you again soon at Sunset Cove Resort.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2021
Response from Holiday Inn Club Vacations, Incorporated on 19 Oct 2021
This is what we love to see! Providing our guests with great experiences is what makes our business so much fun. Thanks for your rating. We hope to see you again soon!

10/10 Excellent

Andrea

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This placec is a gem and the people in it. Definitely will be going back more often. Everyone was so nice and helpful.
Stayed 2 nights in Sep 2021
Response from Holiday Inn Club Vacations Incorporated on 18 Sept 2021
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your 5-out-of-5 rating. You made our day, and we hope to see you again soon at Sunset Cove Resort.

10/10 Excellent

Kiana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great property! Decent pool, games, activity. Would be nice if the pool could be open later than dusk for swimming. We were on work trip and didn’t get in until evening. Everything was closed by then. Very friendly staff. Rooms had some issues but nothing major. Great space, reasonably clean, hot water limited, pressure limited. Kind of older property, but worked for what we needed.
Stayed 5 nights in Aug 2021
Response from Holiday Inn Club Vacations Incorporated on 9 Sept 2021
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your 5-out-of-5 rating. You made our day, and we hope to see you again soon at Sunset Cove Resort.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
I loved the spacious and how clean the property was. But more importantly how nice the front desk team was, Jackie was phenomenal! My kids loved her, my son and I celebrated our bday there and she remembered and sent us a birthday card to the room for us with all of the employees signature, and this was after hours of us just meeting each other. Subsequently each day she had a smile and was super friendly. My kids even asked for her when we left!!! We were sad we couldn’t see her again before we left. The manager was amazing as well! He even gave us beach chairs and umbrellas and even things fir the kids to play.
Stayed 4 nights in Aug 2021
Response from Holiday Inn Club Vacations Incorporated on 22 Aug 2021
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your 5-out-of-5 rating. You made our day, and we hope to see you again soon at Sunset Cove Resort.

10/10 Excellent

Sandy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
location to restaurants and shopping was great. The shuttle took us to and from the beach pretty much at our beckoned call. Staff was very friendly and accommodating. Actually, what wasn't to like!
Stayed 7 nights in Jul 2021
Response from Holiday Inn Club Vacations, Incorporated on 4 Aug 2021
5 star vacations are what we strive for at the Sunset Cove resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2021
Response from Holiday Inn Club Vacations Incorporated on 10 Jul 2021
We’re pleased to know we made such a good impression. Hope to see you again for a future stay at Sunset Cove Resort!

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This place was very clean and staff were extremely friendly. The bed was Amazing.
Stayed 4 nights in Jun 2021
Response from Holiday Inn Club Vacations Incorporated on 29 Jun 2021
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your 5-out-of-5 rating. You made our day, and we hope to see you again soon at Sunset Cove Resort.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great except no bar or restaurant near the pool
Stayed 2 nights in May 2021
Response from Holiday Inn Club Vacations, Incorporated on 11 May 2021
5 star vacations are what we strive for at the Sunset Cove resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2021
Response from Holiday Inn Club Vacations, Incorporated on 10 May 2021
5 star vacations are what we strive for at the Sunset Cove resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2021
Response from Holiday Inn Club Vacations, Incorporated on 13 May 2021
5 star vacations are what we strive for at the Sunset Cove resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Great for family
Stayed 2 nights in Apr 2021
Response from Holiday Inn Club Vacations Incorporated on 12 Apr 2021
Thanks for the review. It’s hard to top an already perfect stay, but we sure will try during your next visit to the Sunset Cover resort!

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, room comfort
Marco vacation
The property was clean and the staff was very friendly.
Stayed 3 nights in Feb 2021
Response from Holiday Inn Club Vacations Incorporated on 13 Feb 2021
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your rating of 10. You made our day, and we hope to see you again soon at Sunset Cove Resort.

8/10 Good

Amalia

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2020
Response from Holiday Inn Club Vacations Incorporated on 1 Sept 2020
We appreciate your rating of the Sunset Cove resort, and hope this means we’ll see you again, sooner rather than later!

8/10 Good

Luna, Miami fl

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The free breakfast isn’t good , donuts and bagels thats all .
Stayed 2 nights in Aug 2020
Response from Holiday Inn Club Vacations Incorporated on 25 Aug 2020
We love to see this! Thanks a million for taking the time to rate your stay at the Sunset Cove resort. Please give us the opportunity to provide another 5-star vacation by visiting us again soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
They are well prepared for what is going on now with COVID-19. Had a nice stay with my family.
Stayed 2 nights in Aug 2020
Response from Holiday Inn Club Vacations Incorporated on 18 Aug 2020
5 star vacations are what we strive for at the Sunset Cove resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

8/10 Good

Malika

Travelled with family
Liked: Cleanliness, room comfort
Everything was perfect until
Everything was perfect until we left our room key upstairs. Instead of asking us for our Ids to check to see if we were at all guest they wanted us to stay outside and call inside the resort to the front desk so they could direct the call to our room. Didn't make much since.
Stayed 3 nights in Jul 2020
Response from Holiday Inn Club Vacations Incorporated on 28 Jul 2020
We appreciate your rating of the Sunset Cove resort, and hope this means we’ll see you again, sooner rather than later!

6/10 Okay

John

Travelled with family
Disliked: Cleanliness
Stayed 4 nights in Jul 2020
Response from Holiday Inn Club Vacations Incorporated on 28 Jul 2020
Our guest experience is priority and we’re sorry if there were any shortcomings encountered during your stay. We’d love to have you back at the Sunset Cove resort!

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, room comfort
Great Stay, Amazing Experience
Stayed 3 nights in Jul 2020
Response from Holiday Inn Club Vacations Incorporated on 14 Jul 2020
Thanks for the review. It’s hard to top an already perfect stay, but we sure will try during your next visit to the Sunset Cove resort!

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Jun 2020
Response from Holiday Inn Club Vacations Incorporated on 2 Jul 2020
Thanks for the review. It’s hard to top an already perfect stay, but we sure will try during your next visit to the Sunset Cove Resort!

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Girls Weekend
What a great property! The location on Marco Island was very convenient. The property itself was impeccable and everyone at the Front Desk was extremely friendly and helpful. A delightful place to stay for our girls weekend celebrating a 60th birthday.
Stayed 2 nights in Feb 2020
Response from Holiday Inn Club Vacations Incorporated on 3 Mar 2020
Thanks for the review. It’s hard to top an already perfect stay, but we sure will try during your next visit to the Sunset Cove resort!

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, spacious and convenient
The room was very spacious and clean. The staff were polite and welcoming. We cooked breakfast in our suite and are out for rest of meals. The kitchenware was in great shape. The Winn Dixie was right next door. The location was excellent close to the 2 public beaches with convenient shuttle service. We appreciated that they provided us with complimentary beach towels, cooler and chairs.
Stayed 2 nights in Dec 2019
Response from Holiday Inn Club Vacations Incorporated on 3 Jan 2020
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your rating of 10. You made our day, and we hope to see you again soon at Sunset Cove Resort.

10/10 Excellent

Clau, Miami

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for the weekend with the family. We had an excellent stay! We will definitely be back!
Stayed 2 nights in Oct 2019
Response from Holiday Inn Club Vacations Incorporated on 14 Oct 2019
5 star vacations are what we strive for at the Sunset Cove resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

8/10 Good

Jair

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Winn-Dixie Supermarket across the street , very convenient. The bad was pillows are thick and uncomfortable. They dont have others so if you suffer from neck or back pain bring your own. Other than that nice property, felt like home away from home.
Stayed 2 nights in Sep 2019
Response from Holiday Inn Club Vacations Incorporated on 2 Oct 2019
Thanks for your rating. Hopefully, your next stay will be 5 stars! We’re always looking for new ways to impress our guests and owners. Thanks for staying with us at Sunset Cove Resort.