Dear guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable for us, as we strive to improve with each and every stay. We greatly appreciate your comments about aspects of the room that need updating and more attention and regarding our customer service. It is a pleasure to announce that we will be implementing many upgrades to the property in the nearest future, as we will undergo a brand new makeover! Moreover our rooms will be getting new mattresses, bed skirts, window treatments, carpeting, and much more. Our main priority is to be able to offer a very well maintained and comfortable atmosphere. I hope that we can convince you to change your mind about another visit to our property. Please rest assured will communicate your comments to the departments in charge. Please reach out to us directly if you would be willing to give us a chance to turn your experience around. It would be a pleasure to personally welcome you back to our new and improved hotel. Sincerely, Guest experience team

Dear guest, thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Please feel free to reach out to us, with any further comments, concerns, or suggestions you wish to share. As you can see on other reviews, we are known for taking ownership and caring about our customers. We can’t fix the past but you have our personal commitment to improve the way our staff serves every customer. Until then, please accept our sincerest apologies, Guest experience team

Dear Guest, Thank you very much for taking your time and sharing your last experience with us at H10 Andalucia Plaza. We are sincerely sorry to learn from your disappointment following your words. It means a lot to us the feedback of our customers, their opinions help us every day to improve and optimise those aspects that we failed to achieve customer satisfaction. That is why we deeply appreciate the time you have taken to give us your opinion. I do appreciate you have given us the opportunity to welcome you in our hotel, and I guarantee that if you gave us a new chance, we would show you that we can provide an unforgettable experience exceeding your expectations. Kindest regards, Guest Experience

Dear guest, First of all, we would like to thank you for choosing us to be your hosts in Marbella. It has been a pleasure to have you in H10 Andalucia Plaza. It means a lot to us the feedback of our customers, their opinions help us every day to improve and optimise those aspects that we failed to achieve customer satisfaction. That is why we deeply appreciate the time you have taken to give us your opinion and would pray that we devote a few minutes giving us details about the aspects that you found in the hotel for improvement email guestexperience.hap@h10hotels.com Looking forward your reply. Kindest regards, Guest Experience Team

Dear guest, Thank you very much for taking your time and sharing your experience at H10 Andalucia Plaza with us. We all feel truly delighted to have had the opportunity of hosting you during your holidays. We would be glad to have another opportunity to welcome you again. We are all looking forward welcoming you back soon! Kind regards, Yasmine Bentaher Guest Relations

Dear Rami, Thank you very much for taking your time and sharing your last experience with us at H10 Andalucia Plaza. We are sincerely sorry to learn from your disappointment following your words, I'm afradi we have an issue with our Wifi but it have been solved. I do appreciate you have given us the opportunity to welcome you in our hotel, and I guarantee that if you gave us a new chance, we would show you that we can provide an unforgettable experience exceeding your expectations. Kindest regards, Guest Experience

Good evening from H10 Andalucia Plaza Hotel ! Thank you so much for taking your time to share your thoughts with us. Your feedback is crucial and will be shared with the management team. Regarding the towels and slippers, we will definitely take good note of your comments and try to adapt our policies to better suit our guests´ needs. We consider our buffet very generous, so please, it would be great to hear from you how can we improve our breakfast / dinner experience and what else can be added to the already existing selection. All the feedbacks we receive represent a very important tool to better understand the aspects we should improve in order to offer a great service. In the event you decide to give us another chance, please let us know and we will definitely make sure that your holiday will be memorable this time. Warmest regards, Guest experience team

Dear Ryan, Thank you very much for taking your time and sharing your experience at H10 Andalucia Plaza with us. We all feel truly delighted to have had the opportunity of hosting you during your holidays. I am very sorry to learn that in certain areas we have not quite made the mark and have been unable to deliver the quality service expected. We would be delighted to have another opportunity to welcome you again. We are all looking forward welcoming you back soon! Kind regards, Guest Experience

Dear Thumbs, On behalf of the entire team we would like to thank you for taking your time to share your last stay with us. We are really glad to know that you loved the hotel. We are all truly looking forward welcoming you back soon! Warmest regards, Yasmine Bentaher Guest Experience Department

Dear Anonymous, We thank you for taking your precious time to write your review. We are pleased to know that we met your expectations when you all booked our hotel. It is great to hear that you felt comfortable and we are delighted to see that all our customers can enjoy their stay even being surrounded by our diverse clientele. Our hotel is located in Puerto Banus which is one of the most expensive areas but still with competitive prices for restaurants, nice coffee shops, and private or public transportation. Thanks for giving some hints of knowledge of the area to potential guests. We would love to welcome you again to H10 Andalucia Plaza. Best regards

Dear Jo, We are very pleased to take time to thank you for your kind and positive feedback. We are essentially glad to learn that you enjoyed the quality of service and location. We hope you will be back very soon and can assure you that we will always do our very best to live up to your expectations. Sincerely yours, Yasmine Bentaher Guest Experience

Dear guest, Thank you very much for taking your time and sharing your experience at H10 Andalucia Plaza with us. We all feel truly delighted to have had the opportunity of hosting you during your holidays and I would also like to thank you for your beautiful comments. We are all looking forward welcoming you back here: your home in Marbella! Kindest regards, Yasmine Bentaher Guest Experience

Dear guest, Thank you very much for taking your time and sharing your last experience with us after your stay at H10 Andalucia Plaza. Please be informed that the typology of beds are under request and sometimes it not possible to reach all the guest's requests. I understand that if you did not get a double bed was because of the availability. I'm truly sorry because we did not mark the mark and we did not reach your expectations. We are all truly looking forward welcoming you back soon! Warmest regards, Yasmine Bentaher Guest Experience Department

Dear guest, Thank you very much for taking your time and sharing your last experience with us at H10 Andalucia Plaza. We are very concerned about your score. As you know the feedback we receive from our guests are of invaluable assistance. They allow us to identify and focus our efforts on those aspects of our operations that require special or immediate attentions, ensuring that your suggestions should not be cause for complaint in the future. We will really appreciate having a second opportunity from you to redeem ourselves and i will certainly make sure that you have a memorable and unforgettable holidays with us. Warm regards, Yasmine Bentaher Guest Experience

Dear Nik, It is a real pleasure to thank you on behalf of the entire team of H10 Andalucia Plaza for taking your time as for sharing your last experience with us and the rest of Expedia’ followers! We are happy to know that you have enjoyed a pleasant stay with us and that you have appreciated our Hotel. We are all looking forward to welcome you back soon!! Kindest regards, Yasmine Bentaher Guest Experience

Dear guest, Thank you very much for taking your time and sharing your experience at H10 Andalucia Plaza with us. We all feel truly delighted to have had the opportunity of hosting you during your holidays and I would also like to thank you for your beautiful comments and recognition. We are sincerely sorry to learn from your disappointment following your words, we apologise for the inconveniences may we caused you during your stay. I certainly hope you will give us another opportunity to regain your trust and return to H10 Andalucia Plaza in a near future. We are all looking forward welcoming you back soon! Kindest regards, Yasmine Bentaher Guest Experience

Dear Gordon, Thank you very much for sharing your warm and full of kindness words regarding your last stay at H10 Andalucia Plaza with us. We do feel sincerely delighted for your feedback, which make us proud of our daily work. We do feel very happy you had a wonderful experience as the shared one and that we could enjoy your holidays in Marbella. We all look forward welcoming you back soon! Kind regards, Yasmine Bentaher Guest Experience

Dear guest, First of all I would like to thank you for taking the time to share your experience about your recent stay with us at H10 Andalucía Plaza. It is a pleasure for the entire team to learn how much you enjoyed your days with us. Turning each guest’s stay in a unique and unforgettable experience is our main goal and your kind words are a reason of great pride and motivation for us all. We are looking forward welcoming you back soon! Kind regards, Yasmine Bentaher Guest Experience

Dear guest, On behalf of the whole team it is a pleasure to transmit you my most sincere gratefulness for taking your time and sharing your feedback regarding your last visit to the hotel with us. We are sincerely delighted you had a memorable and wonderful experience with us. As soon as you informed us about this little issues we worked to solve it. We are looking forward welcoming you back soon and offer you a better experience! Kind regards, Yasmine Bentaher Guest Experience

Dear Fraser, First of all I would like to thank you for taking the time to share your experience about your recent stay with us at H10 Andalucía Plaza. It is a pleasure for the entire team to learn how much you enjoyed your days with us. Turning each guest’s stay in a unique and unforgettable experience is our main goal and your kind words are a reason of great pride and motivation for us all. We are looking forward welcoming you back soon! Kind regards, Yasmine Bentaher Guest Experience

Dear guest, On behalf of the whole team it is a pleasure to transmit you my most sincere gratefulness for taking your time and sharing your feedback regarding your last visit to the hotel with us. We are sincerely delighted you had a memorable and wonderful experience with us, which is our main aim. We are looking forward welcoming you back soon! Kind regards, Yasmine Bentaher Guest Experience

On behalf of the whole team it is a pleasure to transmit you my most sincere gratefulness for taking your time and sharing your feedback regarding your last visit to the hotel with us. We are sincerely delighted you had a memorable and wonderful experience with us, which is our main aim. We are looking forward welcoming you back soon! Kind regards, Yasmine Bentaher Guest Experience

Dear guest, Thank you very much for sharing your warm and full of kindness words regarding your last stay at H10 Andalucia Plaza with us. We do feel sincerely delighted for your feedback, which make us proud of our daily work. We do feel very happy you had a wonderful experience as the shared one and that we could enjoy your holidays in Marbella. Surely I will pass your mentions to the staff, who will be more than proud. We all look forward welcoming you back soon! Kind regards, Yasmine Bentaher Guest Experience

Dear guest, Thank you very much for taking your time and sharing your experience at H10 Andalucia Plaza with us. We all feel truly delighted to have had the opportunity of hosting you during your holidays. We would be glad to have another opportunity to welcome you again. We are all looking forward welcoming you back soon! Kind regards, Yasmine Bentaher Guest Experience

Dear guest, Thank you very much for taking your time and sharing your experience at H10 Andalucia Plaza with us. We all feel truly delighted to have had the opportunity of hosting you during your holidays. We would be glad to have another opportunity to welcome you again. We are all looking forward welcoming you back soon! Kind regards, Yasmine Bentaher Guest Experience

Dear guest, Thank you very much for sharing your warm and full of kindness words regarding your last stay at H10 Andalucia Plaza with us. We do feel sincerely delighted for your feedback, which make us proud of our daily work. We do feel very happy you had a wonderful experience as the shared one and that we could enjoy your holidays in Marbella. Surely I will pass your mentions to the staff, who will be more than proud. We all look forward welcoming you back soon! Kind regards, Yasmine Bentaher Guest Experience

Dear guest, Thank you very much for taking your time and sharing your experience at H10 Andalucia Plaza with us. We all feel truly delighted to have had the opportunity of hosting you during your holidays. We would be glad to have another opportunity to welcome you again. We are all looking forward welcoming you back soon! Kind regards, Yasmine Bentaher Guest Experience

Dear guest, On behalf of the whole team it is a pleasure to transmit you my most sincere gratefulness for taking your time and sharing your feedback regarding your last visit to the hotel with us. We are sincerely delighted you had a memorable and wonderful experience with us, which is our main aim. We are looking forward welcoming you back soon! Kind regards, Yasmine Bentaher Guest Experience

Dear Shaun, Thank you very much for taking your time and sharing your experience at H10 Andalucia Plaza with us. We all feel truly delighted to have had the opportunity of hosting you during your holidays. We would be glad to have another opportunity to welcome you again. We are all looking forward welcoming you back soon! Kind regards, Yasmine Bentaher Guest Experience

Dear Nyk, We would like to thank you on behalf of the entire team for taking your time and sharing your last experience with us. As you know the feedback we receive from our guests are of invaluable assistance, they allow us to identify and focus our efforts on those aspects that require special or immediate attention. We would like to apologise for the inconveniences you have had in your stay. We do our best to exceed our guest expectations and we are really sorry to know that we have not reached yours totally this time. We are looking forward welcoming you back soon! Kind regards, Yasmine Bentaher Guest Experience

Dear Ario, Thank you very much for taking your time and sharing your experience at H10 Andalucia Plaza with us. We all feel truly delighted to have had the opportunity of hosting you during your holidays. We would be glad to have another opportunity to welcome you again. We are all looking forward welcoming you back soon! Kind regards, Yasmine Bentaher Guest Experience

Dear guest, On behalf of the whole team it is a pleasure to transmit you my most sincere gratefulness for taking your time and sharing your feedback regarding your last visit to the hotel with us. We are sincerely delighted you had a memorable and wonderful experience with us, which is our main aim. We will take into account your suggestions and they will be correctly studied by the Management. We are looking forward welcoming you back soon! Kind regards, Yasmine Bentaher Guest Experience

Dear Lyns, On behalf of the whole team of H10 Andalucia Plaza it is a real pleasure to express you my most sincere gratefulness for taking your time and sharing your feedback with us. We all feel delighted regarding your warm full of kindness words describing your experience during your time with us. Our main aim is to provide the highest service to our guests, creating memorable stays, for what we feel truly happy and proud of your join of the hotel, its facilities and its services. I will surely pass your special recognition to the rest of the team, who are all looking forward welcoming you back soon! Yasmine Bentaher Guest Experience

Dear Janet, Thank you very much for taking your time and sharing your experience at H10 Andalucia Plaza with us. We all feel truly delighted to have had the opportunity of hosting you during your holidays. I am very sorry to learn that in certain areas we have not quite made the mark and have been unable to deliver the quality service expected. We would be delighted to have another opportunity to welcome you again. We are all looking forward welcoming you back soon! Kind regards, Yasmine Bentaher Guest Experience

Dear guest, Thank you very much for taking your time and sharing your experience at H10 Andalucia Plaza with us. We all feel truly delighted to have had the opportunity of hosting you during your holidays. We would be glad to have another opportunity to welcome you again. We are all looking forward welcoming you back soon! Kind regards, Yasmine Bentaher Guest Experience