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Reviews of Pierre & Vacances Resort Terrazas Costa del Sol

4 out of 5
Pierre & Vacances Resort Terrazas Costa del Sol
Avenida Sierra Morena, 2, Manilva, Malaga

Reviews

7.8

Good

Rating 10 - Excellent. 73 out of 273 reviews" "
Rating 8 - Good. 115 out of 273 reviews" "
Rating 6 - Okay. 56 out of 273 reviews" "
Rating 4 - Poor. 21 out of 273 reviews" "
Rating 2 - Terrible. 8 out of 273 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

H

Travelled with group
Liked: Cleanliness, room comfort
Simple, clean, low cost apartment.
This was a simple clean low cost apartment with plenty of room, a kettle, a small cleaning pack and a balcony with a fantastic view. We thoroughly enjoyed our stay.
Stayed 7 nights in Sep 2023
Response from E.Ecija, General Manager on 6 Oct 2023
Dear Guest,Thank you for this lovely review of your recent stay at Pierre & Vacances Terrazas Costa del SolWe are delighted to hear that you found our apartment to be simple, clean, and affordable. It's great to know that you appreciated the spaciousness, the provided amenities, and the fantastic view from the balcony. We strive to offer comfortable and well-equipped accommodations for our guests to enjoy their stay.We look forward to welcoming you back on future occasions.Best wishes,E.Ecija, General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Room comfort
Stayed 2 nights in Jul 2023
Response from E.Ecija, General Manager on 5 Aug 2023
Dear Guest,Thank you for this lovely review of your recent stay at Pierre & Vacances Terrazas Costa del SolWe are delighted that you had a pleasant experience during your stay with us and appreciate your positive feedback.We look forward to welcoming you back on future occasions.Best wishes,E.Ecija, General Manager

10/10 Excellent

Lamya

Stayed 1 night in Jul 2023
Response from E.Ecija, General Manager on 27 Jul 2023
Dear Lamya,Thank you for this lovely review.We are delighted that you had a pleasant experience during your stay with us and appreciate your positive feedback.We look forward to welcoming you.See you soon!E.Ecija, General Manager

8/10 Good

James

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2023
Response from E.Ecija on 4 May 2023
Dear James,Thank you for this great feedback about your recent stay at Pierre & Vacances Terrazas Costa del Sol.We are delighted that you had a pleasant experience during your stay with us and appreciate your positive feedback.We look forward to welcoming you back.Kind regards,E.Ecija

8/10 Good

Gemma

Liked: Cleanliness, amenities
Stayed 7 nights in Apr 2023
Response from E.Ecija on 25 May 2023
Dear Gemma,Thanks for taking a moment to share your rating.We are delighted that you had a pleasant experience during your stay with us and appreciate your positive feedback.We hope to see you again on many more occasions.Best wishes,E.Ecija

8/10 Good

edward

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
A good, safe and inexpensive (stay at easter bank holiday '23) place with everything you need close by. Gibraltar was in view from our balcony and we visited there..it only took 20/25 mins
Stayed 3 nights in Apr 2023
Response from General Manager on 18 Apr 2023
Dear Edward, Thank you for this great feedback about your recent stay at Pierre & Vacances Terrazas Costa del Sol.It is a pleasure to know that you had a positive experience with us and are glad that you appreciated our strategic location with the great views we have.We look forward to welcoming you back.Kind regards,General Manager

6/10 Okay

Stephen Chistopher, Singapore

Stayed 4 nights in Apr 2023
Response from E.Ecija on 3 May 2023
Dear Stephen,Thank you for taking the time to review your recent stay at Pierre & Vacances Terrazas Costa del Sol.We would have liked to have met all your requirements.We would certainly like to learn more about that in a private message.We hope we may have the pleasure of welcoming you back soon. Kind regards,E.Ecija

10/10 Excellent

Nelly

Stayed 4 nights in Jul 2022
Response from General Manager on 23 Feb 2023
Dear Nelly,We would like to thank you for sending us your high rating.We're happy to hear we hit the mark for you.Thank you again.We hope to have the pleasure of seeing you again in the future. Kind regards,General Manager

2/10 Terrible

Anthony

Stayed 1 night in Jun 2022
Response from General Manager on 19 Jul 2022
Dear Anthony, Thank you for letting us know how you rated your recent stay. We hope we can do better on your next visit. We would certainly like to know how we could have improved your experience We look forward to welcoming you back. Best regards, General Manager

2/10 Terrible

CHRISTOPHER

Stayed 2 nights in Apr 2022
Response from General Manager on 9 May 2022
Dear Christopher, Thank you for rating your recent stay. We are sorry we were not able to meet all your requirements. We would certainly like to know how we could have improved your experience We hope to have the pleasure of seeing you again in the future. Kind regards, General Manager

10/10 Excellent

Jessica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved our room and the view. We stayed in a one bedroom and the kids used the two couch/beds in the living area. Plenty of space and it was nice having the kitchen. The breakfast buffet offered a lot of options. Pool was too cold us adults but the kids didn’t mind.
Stayed 2 nights in Apr 2022
Response from General Manager on 15 Mar 2023
Dear Jessica,Thank you for reviewing your recent stay at Pierre & Vacances Terrazas Costa del Sol.It is a pleasure to know that you appreciated our high standards and that you had a comfortable stay. However, we are sorry that you were not fully satisfied with the temperature of our pools and will have this checked by our maintenance team. Please don't hesitate to inform us of any concerns you may have while on-site so that we might deal with them immediately.It is a great pleasure to know that you made the most of our breakfast and that it helped start your day off perfectly.We look forward to welcoming you back. Best wishes,General Manager

6/10 Okay

Verified traveller

Travelled with family
Disliked: Room comfort
Stayed 3 nights in Sep 2021
Response from RECEPCION on 4 Oct 2021
Buenos días En primer lugar agradecerle el compartir su valoración en nuestro complejo. Esperamos volver a recibirles en otra ocasión, Reciba un cordial saludo de todo el equipo de Pierre & Vacances Terrazas Costa del Sol.

6/10 Okay

Daniella

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
The place was decent, nothing to brag about. The rooms were outdated and the beds were extremely hard and uncomfortable. Had to pay 5€ each night for parking. Don’t think I’ll ever return.
Stayed 1 night in Aug 2021
Response from Reception on 12 Sept 2021
Dear Customer, We would like to thank you for taking the time to send your comments regarding your stay at our establishment. Although we understand that preferences regarding the hardness of the mattress can change substantially from one person to another, we are aware of the importance of a good rest and we apologize if our performance was not as desired from the first moment. We have sent your comments to the corresponding team and we appreciate the opportunity for improvement that your comment gives us. Regarding parking, the information is published on our website and also the agency with which you made your reservation should have informed you. We sincerely regret not having been able to offer you a perfect vacation, as is our wish and we hope that you will give us a chance again in the near future. Regards

8/10 Good

Michael

Travelled with family and small children
Liked: Cleanliness, amenities
Lovely place with great facilities. The swimming pool is fantastic, nice kids area. The apartment blocks need some tlc as the outside doesn’t match the well kept inside. Welcoming staff at the reception and lovely, attentive ladies looking after guests in the restaurant. Only down is the staff at the pool bar, not very customer oriented.
Stayed 2 nights in Aug 2021
Response from Reception on 4 Oct 2021
Good morning Michael First of all thank you for sharing your experience in our complex. We are glad to hear that you enjoyed your stay in our apartments and facilities. Thank you for your positive comments about our staff, we will gladly pass them on to you. On the other hand, we take note of all your comments to continue improving. We look forward to welcoming you again, Kind Regards from the whole Pierre & Vacances Terrazas Costa del Sol team.

10/10 Excellent

Erlend

Travelled with family
Liked: Cleanliness, room comfort
Chill for families
Great place with everything available in one spot.
Stayed 2 nights in Jul 2021
Response from Reception on 12 Sept 2021
Dear guest, Our clients are the ones who best guide and motivate us in our day to day and we sincerely appreciate that you have shared your review on this portal. Knowing that you have been comfortable with us encourages us to continue growing and, once again, we thank you for your time and trust in Pierre Vacances. We sincerely hope to greet you again in the not too distant future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
I accept that it’s a self catering apartment and not an hotel so therefore rooms weren’t gonna be made up everyday. But I think clean towels and toilet paper should be provided every couple of days.
Stayed 5 nights in Jul 2021
Response from Reception on 4 Oct 2021
Good morning First of all thank you for sharing your experience in our resort. We are glad to hear that you enjoyed your stay in our complex and your positive feedback. On the other hand, we would like to inform you that as we are tourist apartments, sheets and towels are changed every 5 days. However, for the next time please do not hesitate to contact Reception if you wish to hire a daily service. We look forward to welcoming you on another occasion, Kind Regards from all the Pierre & Vacances Terrazas Costa del Sol team.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and excellent service
Stayed 2 nights in Jun 2021

10/10 Excellent

Ashley

Stayed 12 nights in Sep 2019

4/10 Poor

Verified traveller

Travelled with pets, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No tennis courts or gym facilities as described on your website! Also after staying for 16 days they refused to refund my last night as I had to check out a day early to break my journey back to Santander. I have a medical condition which makes travelling very long distances by car uncomfortable and risky!
Stayed 16 nights in Sep 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasnt very clean. Customer service not really helpful.
Stayed 4 nights in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was dirty and needed a lot of work the receptionist hardly spoke any English very dissatisfied
Stayed 4 nights in Sep 2019

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stopover place
NIce place. Good location ,clean and good reception. Pool area very good and would recommend for an overnight stay
Stayed 1 night in Sep 2019

10/10 Excellent

Ms k robba

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely peaceful family holiday
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
the small pool had no lifeguard and the people doing what they want without education
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2019

10/10 Excellent

Ms k robba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely family holiday
Stayed 3 nights in Sep 2018

8/10 Good

Mark, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Lovely place to stay in the hills above beach. Still quite rural at far end of Costa del Sol, with views of hills, sea and Gibraltar, although development is happening. That was perhaps the only downside - the building going on nearby. The walk to the nearby clean and quiet beach is only 10-15 minutes down hill and over a footbridge. Take dirt road to left off the main road, just at at end of hotel grounds. When over footbridge, go to the beach on the left. The one on the right is poorly kept. Plenty of roads and paths to wander around the hills close by to get good views. Hotel staff all pleasant. Animation not my scene, but fun for those who join in, and obviously well thought through. Great access to main road to get into mountains or along beaches.
Stayed 7 nights in Sep 2018

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Tourist Venue
A very nice property but not set up for business travelers. This is more of a vacation venue for families. Lots of things for children to do here.
Stayed 6 nights in Sep 2018

10/10 Excellent

Edmund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent facility, with 2 great pools and a team that looks like they really enjoy working there
Stayed 2 nights in Jun 2018

10/10 Excellent

Ms k robba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

10/10 Excellent

Saqib

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Mediterranean resort
Best Resort for the price paid only $215 for 4 days. Location is great. 25 min from Gibraltar Malaga
Stayed 4 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing apartments and amazing views!
Stayed 3 nights in May 2018

8/10 Good

Akash, New York

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in May 2018

10/10 Excellent

Edmund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely weekend
Hotel was very accommodating and organized a room without steps for my 92 year old mother in law. Lovely resort where even the workers look like they’re enjoying themselves
Stayed 2 nights in May 2018

6/10 Okay

KERRI LEE

Disliked: Property conditions & facilities, room comfort
Average
Place a bit run down Some some staff extemey nice Others not very helpful Blonde lady at reception didn't know much. Pool and activities OK Mini market a bit sparse For price of stay well worth it
Stayed 3 nights in May 2018

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a top-floor flat with amazing uninterrupted views across the bay to Gibraltar and Africa. It was clean, spacious, and in great condition. The pools were good, and the bar by the pool had a good choice of drinks and snacks. We ate a few times in the restaurant - it was the usual style of buffet common to this type of resort. Perfectly okay, but we preferred to eat out for the variety. You definitely need a car for this resort, as it's on a steep hill: hence the amazing views! The resort is cleverly designed to feel more like a villlage than a giant resort, and we liked the feel of the place. The staff were friendly and helpful: they mostly spoke French, Spanish and English, although a few newer staff had limited English. We didn't try the entertainments, although there were things running even though we were early/off-season (early May). We definitely intend to visit the resort again.
Stayed 7 nights in May 2018

8/10 Good

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice environment but nowhere within walking distan
Basic room but all one would need. Car is essential if you hope to see some life outside of the complex. Note parking is extra but many parked on the street outside which seems safe enough
Stayed 5 nights in May 2018

8/10 Good

Laurence

Liked: Cleanliness, staff & service, room comfort
Nice place that's inexpensive.
The complex is fine but a little out of the way for some. Looks great for young families. Parking is available but at an extra cost so take note of this. However, I noticed that many people parked their vehicle outside on the street (looks very safe) and therefore I assume saved the parking charge. We would come back here as we don't mind driving.

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Weather was amazing, near to Gibraltar, only 15 minutes drive. Great for morning walks great pool area. Money worth
Stayed 3 nights in Sep 2017

6/10 Okay

karima, london

Disliked: Room comfort
Acceptable but too far from Malaga
Pro: Quiet location Great views & nature. Good spot for Gibraltar visits Cons Very hard mattresses . They should change the mattresses and clean more often during the stay You need a car ( take A7 instead of AP 7 if you are driving from Malaga to avoid the Péage Fees(
Stayed 4 nights in Jul 2017

10/10 Excellent

rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved it as a family
Secure , safe and the staff are so friendly. Would recommend having a rental car but thats the only thing. I was worried about staying here after reading some of the reviews. But as soon as we arrived the staff made us all feel welcome. Appartment with a gorgeous view and lovely and clean and tidy. Pool just a small walk away. We really enjoyed ourselves. Thank you.
Living room.
Stayed 7 nights in Jun 2017

6/10 Okay

Ahmed, Bedfordshire

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Lovely place away from the crowd. Quiet beach.
Very Nice Place, away from the crowd. Definitely need car for usage to and fro to hotel. 35 Minutes away from Gibalter and Puerto Banus. 45 Minutes to La Cala Mijas, an 1hr 1/4 away from Malaga Airport . Quiet location Recreation activities good. very clean and well maintained grounds and apartments plus reception 24 hr. restaurant breakfast was fine over priced. . Dinner was poor and limited to much Spanish, need for halal, kosher, and vegetation dishes. Single beds were too small, matress were too firm, no foam or springs, like sleeping on hardboard. Room service was poor, cleaning only upon request. They change bedsheets, every 5 days. New Towels, soap. shampoo provided upon request only. Charging for carpark and internet computer usage excessive. Beach is good 20 minute walk down the hotel. No transport to beach provided. It would be nice for the hotel to offer special transportation from Malaga Airport.to the Hotel. Overall
Stayed 9 nights in May 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place overlooking the Mediterranean Sea
I had planned to visit Spain & Gibraltar so I selected this apartment because of its location and competitive rates. I had a basement apartment with two bedrooms, two bathrooms, kitchen, a living area and a patio. The apartment complex is located high in the hills overlooking the Mediterranean Sea but has only one entrance which was quite hard to find at night. A car is necessary to get around because there is almost nothing within the proximity of the hotel. It is about a 10 minute walk just to get from the hotel entrance down to the main highway A-7 where there is a bus stand (bus comes about once per hour). The apartment itself was spacious. The rooms were clean. Bathrooms were nice. The kitchen was excellent for cooking dinner. Patio area was great for relaxing. Flooring was tile throughout. Beds were firm. The daily breakfast had almost everything imaginable (probably a 100 items or so) but was quite pricey. Parking was plentiful. The only issue I had was with the housekeeping. The policy was that they clean the apartments once every 5 days. Since I was there for only 4 days, the room never got cleaned by housekeeping the entire time I was there. We had to do everything ourselves and this was a minor inconvenience. The staff was quite pleasant and very helpful. They were quite attentive to my needs. I needed a rental car and they directed me to a good local agency that had nice cars at reasonable rates.
Stayed 4 nights in Apr 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Staff quite friendly , food ok , pool is a bit small friendly he amount of people that can stay there.

10/10 Excellent

Samer, Boston Mass. USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome views of Gibraltar from the room balcony.
The resort have spacious apartments. It is on a mountain side with great views of Gibraltar, Morocco and the ocean. The apartment we had did not have an oven or a wash machine but no big deal for a two day visit. Not much around to see in the town of Manelva but all we wanted was to visit Gibraltar. Swimming pools are great. The property is well managed and very clean with friendly staff with reasonable English understanding. A must see resort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel a bit remote
Given this hotel caters for an international cutomer it would be very useful to have some communication in English not predominantly French or Spanish especially at Reception it just gives a poor impression. Other than that was all ok not sure if the pools get heated water was rather cold.

4/10 Poor

Ivan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a great place
Rooms were not kept clean. A lot of dust on walls. Food splattered all over kitchen. Floors really dirty. Mattress very uncomfortable. Not enough umbrellas by pool.

8/10 Good

vanessa, cardiff

Liked: Cleanliness, staff & service
Very nice place
Great place to stay on site with lots to do for children and adults. Great pools and entertainment. Car needed if you dont want to stay there as it s up hill and a bit away from shops as well. Overall a good place will go back. Very friendly and helpful staff as well.

8/10 Good

Anna, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and relaxing stay at this resort
We chose the 3 bedroom apartment which did not have the breakfast option. And I am glad it didn't, as we could easily prepare our own food and did not have to rush to make it before 10am for the resort breakfast. The apartments were very comfortable with great sea views.

8/10 Good

Daniel, Ventura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious Apartments with Amazing Views!!!
Had a great family week!!! staff was very friendly and accommodating!!!! Will definitely visit again...