1) Friendly and helpful staff
2) Love the varieties of buffet breakfast
3) Readily money changer at the reception
4) Feel safe due to very tight security
5) Warm welcome by staffs
6) Room and toilet are always clean
I had two stays at this hotel only two days apart. Even though both times I booked the same type of room (Deluxe Double), they could not be any more different. The first one (#4101) was very nice, clean in relatively well maintained. The second one (#5104) looked tired, old, and had leaking toilet. Even if at times not very efficient or fluent in English, staff was quite friendly.
The breakfast looked amazing, a real feast with cook while you wait eggs as well as traditional Indonesian breakfast which was a selection of traditional food.
The staff were excellent and the hotel is only 1 year old. The hotel is not easy for walking anywhere, like most of Jakarta you need to catch a bus or taxi to get anywhere, but it is a good location otherwise.
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