Ratings based on 19 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
100% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.2 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Families
by A verified traveller from London, UK

Perfect for a break with small children

Posted 16-Sep-2014
We chose this hotel because it appeared to be well suited to the needs of our children (6 months and almost 3 years old). We were right! Almost everyone there appeared to be travelling with similar aged children and the set up was great. Although we were all-inclusive, the kitchenette was perfect for feeding the baby and sterilising paraphernalia; the inclusive food (although mainly buffet) was varied and of a very high quality; the drinks included almost all branded spirits & cocktails; the staff we're extremely friendly and patient with endless spillages; there was a great kids disco at 8pm every night...and best of all, one of the big swimming pools was 90cm deep all the way across, which gave my little girl the confidence to pick up her feet & swim for the first time. The beach is a good 10 minute walk with children (in pushchairs), which is the only marginal drawback, but the pools were so good that we only ventured to the beach once in 10 days anyway. Highly recommended - we'll probably be returning.
5 out of 5
for Everyone
by A verified traveller from herefordshire, UK

Family beach holiday

Posted 03-Sep-2014
Pros: Cleanliness, friendly staff, quality and varitory of food choices, relaxing atmosphere, location to beach, shop next to hotel.
Cons: Cleaning of room everyday of week, TV in bedroom, better evening entertainment for adults.
Location: Few minutes from beach, shops, snack bars and resturants, clubs,
First time staying at this hotel, me, my husband and our 10 year old daughter. Chose hotel after reviewing feedback from other people who all seemed to rate it very highly so my hope was that it would be a really good choice....and it was! Everything about the hotel was near perfect, location is only a few minutes walk from the beautiful beach, the food was varied and really tasted excellent, staff were very friendly, room was a good size and cleaned exceptionally well (only drawback was no service for room on a Wednesday & Sunday) , entertainment was OK but maybe could have had more entertainers bought into hotel instead of existing staff covering some of the evenings. Apart from these couple of little niggles we had a brilliant time and wished we had booked a few days longer stay! Would definitely return to this hotel and would highly recommend it to anyone seeking a relaxing holiday.
5 out of 5
for Everyone
by tracy from Swansea u,k,

Nice clean hotel with excellent facilities.

Posted 21-Jun-2014
Pros: The pool area, the location and the spacious rooms and the staff were amazing.
Cons: The lounge areas in the apartments.
Location: Excellent location to the restaurants,beach and promenade. Katmandu house is just around the corner.
The Viva is an impressive hotel, the pool,gardens,facilities are excellent. Rooms are spacious and clean.the bedroom and bathroom were excellent but we were disappointed at the lounge area,the upholstery had seen better days,and the cupboard doors were not fitted properly. The hotel is in an excellent position in Palma Nova and I would recommend it.
4 out of 5
for Everyone
by Daryl from London

Nice hotel

Posted 25-May-2014
The only thing I can fault is the buffet dinner, which I wouldn't recommend. Breakfast was nice though. Comfortable and relaxed throughout my stay.
5 out of 5
by Damo1972 from London

Great location

Posted 13-May-2014 on Hotels.com
Spent the 1st week of May 14' in the Viva Palma. Very nice hotel, friendly staff, great location. Stayed for 9 nights with self catering. The food is good at the hotel but a little too pricey. i.e €15 pp for breakfast.We had a 2.5 year old boy with us and he loved all the facilities that the hotel provide, slides, soft play area and kids pool. We asked to change rooms after the 2nd night as our room was located opposite a stage where live shows commenced at 8pm each night. With the loud music our wee boy found it hard to get off to sleep as his bedtime was at 8pm.Overall would totaly recommend and would return to this hotel again. Early May was perfect, quiet and the temperature between 20 and 25 degrees.
5 out of 5
for Everyone
by tracy from manchester

Great hotel

Posted 28-Apr-2014
Ideal hotel for couples or families. The rooms were very clean and the beds were comfortable. The facilities on site are great. Lots to do for families but also quiet spots and an adult pool. The spa was very relaxing
5 out of 5
for Everyone
by AL

Family friendly hotel. Comfortable stay.

Posted 27-Apr-2014
Great location. Very clean and comfortable. Helpful staff. Lovely children's pool with slides. Good buffet. Good entertainment. Would recommend.
3 out of 5
for Business Travellers
by roy from aldershot

business and pleasure

Posted 23-Feb-2014 on Hotels.com
Took the family whilst on business, everything perfect except for very noisy room, jacuzzi ran all through the night above our heads very loud, moved room offered further but all same, other than this which was major for my the majority of staff were fantastic and the food excellent with fast wifi
5 out of 5
for Everyone
by ian from london

best hotel in palma nova magaluf

Posted 14-Feb-2014
this hotel is the best hotel in the area i have stayed at most so i do no this the rooms are great and very nice
4 out of 5
by Smartiemj from South Wales

Viva Palma Nova 20-27 Aug 2013

Posted 29-Aug-2013 on Hotels.com
Overall a really good experience and I'd go back. Hotel was primarily booked with kiddies (4&6) in mind and facilities were great for them and they really enjoyed the kids club and entertainment. Food was good given buffet style and good levels of choice on daily basis. We went all inclusive and the brands of drinks included were fine (you weren't restricted to local brands etc). Room was of good size, some of the furniture was a little tired but I didn't go there to spend any more time in the room than I had to. 30 mins from the airport (€35) by taxi which was simple and easy to arrange. The area (Palma Nova) is a bit of a dump although the part of the beach closest to the hotel was to be fair the best bit by far. This was only about 500 yds from the hotel entrance. Overall a good experience primarily due to the enjoyment our kiddies had which made our holiday simple and enjoyable. I would recommend to friends and family.